Australia Tasmania Panoramic 12-Person 5-Day Boutique Group Tour

Fees included:

1. Hotel: 4 nights in a four-star hotel (double room)

2. Meals: Breakfast

3. Tour guide: Chinese-speaking driver-guide

4. Transportation: Tour bus

5. Admission tickets: one of Wineglass Bay National Park or Maria Island National Park, Cradle Mountain National Park, and Tasmanian Zoo entrance tickets

Fees not included:

1. Air tickets

2. Lunch and dinner

3. Tour guide tip: AUD 5 / day / person

4. Optional item admission tickets

5. Surcharges for Christmas, New Year, Easter and other public holidays

Fee (EUR/person):

€/person

Adults

Children aged 4 to 11

Children under 4 years old

Single room supplement

Price

849

809

459

315

Christmas and New Year: 2026/12/24-2027/1/3, Chinese New Year: 2027/2/4-2027/2/9 surcharge of 45 EUR per night per person, single room surcharge is 85 EUR. Please contact customer service to adjust the price, otherwise travel cannot be arranged.

Optional extras

Notes on optional extras

Attraction tickets

Port Arthur tickets

Adult $55/person (children aged 3-16 $27.5/person)

Lavender Estate

20 AUD/person

Aurora night tour (July to September)

AUD 45 per person

Other Items

Cradle Mountain cable car

AUD 15.5 per person

Koala experience

25 AUD/person

The above prices are for reference only; prices are subject to change, and the price published at the time shall prevail.

For optional extras, please cooperate with and follow the tour guide's arrangements; the guide's itinerary arrangements take priority.

Terms of cancellation and modification

Tour Information

To best protect your interests, please carefully read this company's "Registration Notice and Liability Terms." The "Registration Notice and Liability Terms" of this company are important matters notified to outbound travel group members, and together with this company's "Overseas Travel Safety Notice and Other Precautions," form part of the travel contract. Our company reserves all rights of interpretation of the content of this website.

(1) Registration Process and Precautions

By registering through this website, please carefully read in advance all terms published on our company webpage, the order confirmation, and the group travel notice. After you submit your order, our company will consider that you have confirmed and fully agreed to the terms published by our company. If a traveler violates the rules mentioned in the terms, all consequences arising therefrom shall be borne by the traveler.

1. When registering, please first fill out the registration order on the webpage. Carefully fill in and verify all information, including name, gender, ID number, contact details, required room type, and pick-up/drop-off points. The company is not responsible for any losses caused by personal errors in the registration information. After successful submission, the company will send you an order confirmation. Since tourist bus seats are limited, the company will prioritize boarding based on payment receipt. Please arrange payment within the valid order period after verifying the information. Those who fail to pay the full tour fee by the deadline will be automatically treated as withdrawing from the tour, and the company has the right to cancel your order without further notice.

2. Group members must ensure that 100% of the group fee is paid in full within two working days of placing the order. Because tour bus seats and hotel room allocations are limited, and hotel bookings often have time-limited requirements, members who register within five working days before the group departure must proactively and promptly complete payment. Otherwise, the company has the right to retain or cancel such orders depending on the specific circumstances, without prior consent from the registrant. Regardless of the payment method, any handling fees incurred for paying the group fee shall be borne by the payer. After payment, please send the payment proof (the bank counter remittance transaction slip or a screenshot of the successful online transfer page) to our company by email or fax. The proof must include the corresponding order number; otherwise, our finance department cannot match the received funds to the order. If, due to late payment, the group fee has still not arrived 2 days before the group ends, the company has the right to require members to deposit the corresponding group fee in cash with the tour guide. If, after verification, it is found to be a duplicate payment, our company will immediately refund the overpaid group fee.

3. After confirming receipt of the group member's payment, our company will confirm the group member's participation. Three days before departure, group members will receive a departure notice at the email address provided during registration, containing information such as the tour guide, itinerary, and pick-up and drop-off points for reference. Due to network delays or spam filtering, group members may not receive the departure notice three days before departure. If this happens, please proactively contact the relevant staff for assistance.

4. Our company, by default, arranges hotel room types according to the requirements given by group members at registration. In special circumstances, such as insufficient rooms at certain hotels during peak tourist season or other uncontrollable reasons, room types may change, and group members need to cooperate with our arrangements. If on-site room arrangements do not meet the requirements of the traveler because of incorrect gender or room type information provided at registration, our agency will coordinate and arrange based on the availability of rooms on the day of check-in, and any additional costs incurred will be borne by the group member.

5. Due to limited accommodation in New Zealand, the company reserves the right to adjust hotels according to actual conditions, while ensuring a standard equal to or higher than the original.

6. If a group member needs to leave the group midway due to special circumstances, they must proactively notify us at the time of registration or before joining the tour and sign a "Mid-Tour Departure Statement." For early departure, a deduction of 16 euros will apply for each night of accommodation not used; if no hotel nights are reduced, no fee reduction will be granted. If a group member requests to leave the group midway during the tour, they must proactively inform the tour guide and sign a "Mid-Tour Departure Statement," and fees paid will not be refunded. Group members must provide truthful information regarding their health, identity, and other relevant aspects during registration and the itinerary, fill in relevant information honestly, and complete legal procedures. Expenses and losses arising from personal reasons such as physical discomfort during the trip shall be borne by the group member. Tourists with special medical histories (for example, those with serious illnesses, terminal illnesses, or infectious diseases) must disclose this truthfully at registration. Given tourists' health conditions or other reasons, our company reserves the right to decide whether to accept their registration.

7. Elderly persons over 70 years old registering for the tour must be accompanied by a family member and fill in a "Tour Participation Statement." If there is no family member accompanying them but they insist on registering, our company reserves the right to refuse acceptance depending on the situation. All consequences caused by the group member's own reasons during the trip shall be borne by the group member.

8. If a group participant is pregnant, they must disclose this truthfully at registration. Pregnant women beyond 24 weeks of pregnancy are generally not recommended to join the tour; if they insist on registering, they must be accompanied by a family member and fill in a "Disclaimer," though our company reserves the right to refuse acceptance depending on the situation. Those with less than 24 weeks of pregnancy who insist on registering must be accompanied by a family member and fill in a "Tour Participation Statement," though our company reserves the right to refuse acceptance depending on the situation. All consequences caused by the group member's personal reasons during the trip shall be borne by the group member.

9. Minors joining the tour must be accompanied by at least one adult who fulfills guardianship duties and is responsible for the minor's safety. Any and all consequences during the trip arising from the minor group member's own reasons or from the accompanying person's negligence in supervision shall be borne by the group member.

10. Group members must confirm that all travel information provided is accurate and complete, with personal identification documents and contact phone numbers being especially important. Any consequences arising from incorrect information provided by group members (for example, being unable to cross the border due to an expired personal ID or a visa type that does not meet the entry rules of the relevant country, or the group member's mobile phone number being wrong so that the tour guide and other relevant staff cannot reach them) shall be borne by the traveler, including losses such as personal return costs, transportation fees and travel expenses.

11. Applicants are kindly requested not to book any air tickets or train/bus tickets related to the itinerary on their own before the order is confirmed for the tour. If an applicant books air tickets or other transport tickets related to the itinerary on their own initiative and the registration is ultimately unsuccessful, all losses shall be borne by the applicant.

(2) Tour Fees

1. Fees include:

Luxury air-conditioned tour bus or other transportation specified in the itinerary.

Star-rated hotels listed in the itinerary. (Note: Day-trip routes do not include hotel accommodation.)

Accompanied by an experienced Chinese tour leader who provides service throughout the trip and leads sightseeing.

Meals listed in the itinerary.

2. Fees do not include:

Driver, guide, and all tipping fees.

Meal expenses not listed in the itinerary are not included.

Expenses during free time.

Admission tickets, boat tickets, and bridge tolls for attractions outside the tourist items listed in the itinerary are not included.

Personal expenses incurred by group members during the trip, such as non-complimentary meals and drinks on transport, excess baggage fees; laundry, telephone, telegram, beverage and alcohol charges during accommodation; hotel costs for those extending their stay; personal medical expenses for illness or injury, costs and fees for recovering lost personal belongings, etc.

Various medical insurance, personal accident insurance, and baggage insurance fees.

Additional expenses incurred due to force majeure factors such as weather, traffic delays, strikes, transportation failures, personal matters, and circumstances beyond the control of our company.

All expenses after leaving the group.

Our company reserves the right of final interpretation for other fees not listed in the above items.

3. Discounts and rules for their use

Children aged 2-11 (inclusive of ages 2 and 11) who do not occupy a bed and share a room with two adults receive a 20% discount;

Children aged 2-11 (inclusive of ages 2 and 11) who occupy a bed and share a room with one adult receive a 10% discount!

(3) Withdrawal from the Tour

Australia route:

90 to 40 days before departure (including the 40th day), VIAJES FH will collect 10% of the amount payable on the registration order;

39-14 days before departure (including the 39th day), VIAJES FH will collect 50% of the amount payable on the registration order;

13-0 days before departure (including the 13th day), VIAJES FH will collect 100% of the amount payable on the registration order;

*Receivables include the basic group fee and additional accommodation fees

New Zealand route:

A deposit must be paid in advance. Under no circumstances will it be refunded.

Full payment must be settled 14 days before departure (the 14th day excluded). If the fees are not fully paid by the deadline, our booking system will automatically cancel the reservation, and the deposit cannot be transferred or used for other departure dates;

Cancellations within 7 days before departure (the 7th day included) are non-refundable.

[Note]:

If a group member suddenly withdraws during the trip or does not participate in any group activities (such as meals or sightseeing), the member must fill out and sign the "Mid-Trip Withdrawal Statement" provided by our company, and the fees paid will not be refunded.

All of the above situations must be based on written notice; otherwise they will be deemed automatic waiver, and the Company assumes no liability.

(4) Obligations of Tour Members

1. Group members must not engage in illegal activities during the trip.

2. Group members, when exercising their rights, must not harm the interests of the state, society, the collective, or the lawful rights and interests of others.

3. Abide by public order and respect social morality. Group members should respect the dignity of tourism service personnel, and show mutual respect and cooperation among fellow group members; respect local ethnic customs, traditions, and local conditions; strictly prohibit defacing landscapes or buildings with graffiti, spitting, littering, or other uncivilized behavior.

4. Make an effort to learn the knowledge needed for travel and improve your self-protection awareness. Group members may choose and purchase personal accident insurance and other insurance on their own. During the trip, you should properly keep your luggage and belongings; valuables should be carried on your person or protected by other measures.

5. When traveling, please pay attention to local weather conditions and the safety of children.

6. When group members voluntarily participate in dangerous tourism projects included in regular tour itineraries, including rock climbing, mountaineering, rafting, diving, bungee jumping, and other tourism activities that may cause personal injury to group members, any resulting disputes, property losses, or personal injuries shall be borne by the group member personally, and our company shall not be held liable.

(5) Liability

1. The company reserves the right to change accommodation locations, travel routes, sightseeing spots, and departure dates as circumstances require.

2. In case of insufficient participants, or changes beyond the company's control such as ship or aircraft problems, the company reserves the right to modify or cancel the itinerary. If the itinerary is cancelled, the company will refund all fees paid by group members in full or recommend a similar alternative product. The company bears no liability for cancelling any itinerary.

3. In the event of social unrest, terrorist activities, major contagious epidemics, natural disasters, acts of God, riots, murder, civil disturbances, war, or other catastrophic incidents beyond the company's control that could seriously endanger the personal safety of group members, as well as unexpected situations such as weather, transportation, or strikes, the company has the right to cancel or replace any tour item before departure or after departure, and also has the right to shorten or extend the itinerary, but must notify group members in advance. Any additional expenses or losses incurred are unrelated to the company, and group members may not object or withdraw on such grounds.

4. Because public safety conditions vary from country to country, group members should pay attention to personal and traffic safety and properly keep their belongings and luggage. If any loss, theft, robbery or other damage occurs during the trip, please promptly notify the tour leader and report to the police. Our company assumes no legal liability.

5. Group members must carry a valid passport and identification documents at all times. If early withdrawal from the group occurs due to problems with identification documents or passports, the traveler shall bear the consequences on their own, and the remaining tour fee will not be refunded. If this affects the normal itinerary of other group members, the group member shall bear the corresponding compensation liability.

6. If a group member suffers personal injury or property loss during the itinerary due to an accident (such as an accident during recreational or game activities, or illness, death, falls, or injuries caused by personal activities, or the group member violating the terms and notices stated in our company's agreement), the related liability and expenses shall be borne by the group member; our company shall not be responsible for such injuries, deaths, or property losses; if such matters cause losses to our company, the group member shall bear the compensation liability.

7. If a group member intentionally fails to comply with the rules or obstructs the normal activities and interests of the group, the company's tour leader has the right to cancel their participation qualification, fees paid will not be refunded, and the company shall bear no responsibility for any actions of that group member after leaving the group.

8. The times stated in the itinerary are for reference only. Actual arrival times may be delayed due to force majeure factors such as weather, traffic jams, traffic accidents, festivals and events, riots, or strikes. We appreciate your understanding. If group members need to take other transportation to other cities for subsequent itinerary arrangements, we strongly recommend reserving at least 3 hours of spare time to avoid inconvenience caused by itinerary delays or obstructions. Our company shall not be responsible for any losses resulting from self-arranged itineraries due to group members failing to reserve sufficient spare time.

Payment Instructions

Payment method:

You may choose bank transfer, cash, or credit card as your payment method

Please note:

Our company does not accept other payment methods or currencies other than euros and RMB.

Our company does not accept payment on boarding.

If the payment you remitted has not reached our account by the end of the trip, you must pay the same amount in cash to the tour guide before getting off the bus.

1. Bank transfer payment:

Euro transfers require that any transfer fees generated be borne by the payer

2. Credit card payment:

Choose to pay by credit card. An "online card payment link" will be included in the order confirmation email; click the link to submit your card payment application to complete payment.

Please note:

A 2% processing fee applies to credit card payments.

If the credit card was not paid by the cardholder, please provide the cardholder's signature and the order number.

3. Cash payment:

Cash payment is only accepted at our company office. (Please confirm in advance whether the office is open on the day.)

Phone inquiries and registration: 0049-89-38038800

E-mail: [email protected]

Fax: 0049-89-416159030

Address: Erika-Mann-Str. 21, 80636 Muenchen, Germany

Payment method: Bank transfer.

Overseas payment:

Bank (Bank): Deutsche Bank

Account holder (Account name): KaiYuan GmbH

IBAN: DE27700700240511296601

BIC / SWIFT-Code: DEUTDEDBMUC

German bank address

Deutsche Bank

Schwanthaler Strasse 32

80336 Munich

Payment in China:

Beijing Kaiyuan Zhouyou International Travel Agency Co., Ltd.

Account bank: Industrial and Commercial Bank of China Limited, Beijing Heping Li North Street Sub-branch

Account number: 0200004209200013508

Alipay payment:

Account name: Beijing Kaiyuan Zhouyou International Travel Agency Co., Ltd.

Account: [email protected]

Beijing Kaiyuan Zhouyou International Travel Agency Co., Ltd. Shanghai Branch

Account bank: Bank of Shanghai Zhabei Sub-branch

Account number: 03002577077

Guangdong branch account information:

Account name: Beijing Kaiyuan Zhouyou International Travel Agency Co., Ltd. Guangdong Branch

Account bank: Industrial and Commercial Bank of China Limited, Guangzhou CITIC Sub-branch

Account number: 3602 0106 0920 0291 193