7 days

VIAJES FH Iberian Peninsula Spain + Portugal 7-Day Guided Tour - Spain & Portugal Highlights (Round Trip from Lisbon)
From 10/01/2027
Guided Tour
[Four-Star Hotels] Gaudí's City Barcelona + Wonders of Madrid + Cabo da Roca, Where the Land Ends and the Sea Begins + Alhambra + Lisbon + Seville + Toledo Old Town + Madrid Royal Palace + Plaza de España
Lisbon - Toledo - Madrid - Zaragoza - Barcelona - Valencia - Alicante - Granada - Mijas - Malaga - Ronda - Seville - Lisbon
Upcoming departure dates: 2027-01-10, 2027-01-17, 2027-01-24, 2027-01-31, 2027-02-07, 2027-02-14, 2027-02-21, 2027-02-28, 2027-03-07, 2027-03-14
Day 1
Lisbon - Toledo - Madrid
Download full itinerary PDFTour departure point
D1 Lisbon Departure time: 08:00 Departure location: Lisbon hotel (see departure notice for details)
Itinerary details
In the morning, depart for a tour of the [Old Town of Toledo]. Surrounded by the Tagus River and sturdy city walls, Toledo has recorded Spain's history and culture; it served as the capital during Spain's golden age. Stroll through this city rich in historic sites, overlook [Toledo Castle], visit the magnificent [Toledo Cathedral], and fully experience the former prosperity of Spain. After the tour, travel to Madrid.
Meals
Breakfast: at own expense. Lunch: at own expense. Dinner: at own expense.
Accommodation
Hotels in or around Madrid
Attraction details
Day 2
Madrid - Zaragoza
Itinerary details
After breakfast, tour Madrid, the capital of Spain. Pass by [Cibeles Fountain] by coach, stroll through [Plaza de España] and [Plaza Mayor], and visit [Royal Palace of Madrid] (entrance at own expense), built during the peak of the Spanish royal family, dazzling with gold and displaying the glow of the former empire. On the pedestrian road of Puerta del Sol, you can see the [Kilometre Zero] tile marking the center of Spain; [Puerta del Sol Square] is lined with shops, a great place to buy Spanish leather goods, clothing and souvenirs. In the afternoon, bid farewell to Madrid and travel to Zaragoza. Upon arrival, visit [Plaza del Pilar]: the Basilica of Our Lady of the Pillar on the square is in Baroque style, begun in 1681, enshrines Our Lady of the Pillar, and is known as the 'Mother of the Spanish People'; the square is lined with restaurants and cafés for free strolling. Royal Palace of Madrid (official guided tour not included). If you wish to enter, it is recommended that you book tickets in advance through the official website. Official ticket website: https://tickets.patrimonionacional.es/en-GB/ventaentradas/6/palacio-real-de-madrid/2022-10-06/10/publico-general (if you choose not to visit, you can enjoy more free time) Ticket purchase time: 11:00-11:30 in the morning
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Accommodation
Hotel in Zaragoza or Nearby Area
Attraction details
Day 3
Zaragoza - Barcelona
Itinerary details
After breakfast, depart for Barcelona, Gaudí's city of fantasy. Upon arrival, visit [Columbus Monument] and [La Rambla], then tour Gaudí's masterpiece [Sagrada Família] (entrance at own expense). Next, head to [Camp Nou] for exterior photos and to choose souvenirs, then ascend Montjuïc to visit the [1992 Olympic Stadium] and overlook the panoramic city view. Finally, enjoy free time at [Plaça de Catalunya]. Sagrada Família strictly controls visitor flow and has large on-site queues. To ensure a good visiting experience, it is recommended that you book tickets in advance through the official website. Official ticket website: https://sagradafamilia.org/en/home/ Booking visit time: between 14:00-14:30 in the afternoon
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Accommodation
Hotel in Barcelona or nearby
Attraction details
Day 4
Barcelona – Valencia – Alicante
Itinerary details
Depart from Barcelona in the morning for Valencia, Spain's third-largest city. Upon arrival, visit the city center's [Plaza del Ayuntamiento], and tour [Valencia Cathedral] (entrance at own expense) to experience the city's deep historical and cultural heritage. Then head to the futuristic [City of Arts and Sciences] (exterior view), admire its unique modern architectural complex and take photos. Next, arrive at the Mediterranean coastal city of [Alicante]. Upon arrival, visit [White Beach] (optional activity at own expense), stroll along the seaside, and enjoy the charming Mediterranean coastal scenery (travelers who did not join the activity may go to the hotel in advance to check in).
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Accommodation
Hotels in or around Alicante
Attraction details
Day 5
Alicante - Granada - Mijas - Malaga
Itinerary details
In the morning, depart for the Andalusian city of [Granada]. This was once ruled successively by the Visigoths and the Arabs, and was the last stronghold of the Moors who ruled the Iberian Peninsula for eight hundred years. Visit [the Alhambra], the masterpiece of the peak of the Moorish dynasty (entrance at own expense). Travelers who did not purchase tickets may stroll through the [Old Town of Granada] to experience its exotic streets with Moorish charm and the unique flavor of blended civilizations. After the tour, join the optional group activity (at own expense) to the white mountain town of [Mijas], and stroll through this pure white town with white walls, red roof tiles and blooming flowers. ① The Alhambra limits visitor numbers and has long on-site queues. If you wish to enter, it is recommended that you book tickets in advance through the official website. Official website: https://www.alhambra-patronato.es Ticket purchase time: between 13:00-14:00 ② On this day, [Mijas] is a group optional activity at own expense; it is a mandatory item of the itinerary, and cash must be handed to the tour guide.
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Accommodation
Hotels in or around Malaga
Attraction details
Day 6
Malaga - Ronda - Seville
Itinerary details
After breakfast, depart on the optional group activity (at own expense) for [Ronda], the hometown of Spanish bullfighters, to admire the romantic white houses on the cliff and the dramatic cliff scenery, and gaze at Spain's oldest bullring in the distance. Then head to [Seville], the capital of Andalusia. Upon arrival, visit the World Heritage [Seville Cathedral] (entrance at own expense) and [Royal Alcázar of Seville] (entrance at own expense), which blends Islamic and Catholic styles. Then stroll through [Plaza de España] to admire the exquisite tile murals and architecture, and pass by [Barrio de Santa Cruz], [Torre del Oro] and [Maria Luisa Park]. Overnight in a hotel in Seville or a nearby city. ① [Ticket booking and visit tips] Royal Alcázar of Seville: Recommended reservation time slot: 15:00 - 15:30 Booking link https://www.realalcazarsevilla.com/en Seville Cathedral: If you wish to enter, it is recommended to combine it with the Royal Palace in one of the following two options: Royal Palace/Cathedral combined visit (tight schedule): It is recommended to book the 16:15 session for the Cathedral (you will need to head there quickly after visiting the Royal Palace). Booking link: https://www.catedraldesevilla.es/en/cultural-visit/ Selective entry (recommended): Since both sites are quite large, it is recommended to choose one to enter (the Royal Alcázar of Seville is the top recommendation) for a more relaxed experience. ② On this day, the [Ronda Town] visit is a group-paid optional activity and a mandatory item on the itinerary; the group must hand over cash to the tour guide.
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Accommodation
Hotel in Seville or nearby
Attraction details
Day 7
Seville – Lisbon
Itinerary details
Depart for Lisbon, the capital of Portugal. Upon arrival, head to the historic Belém district for an exterior tour of important landmarks from Portugal's Age of Discovery, including the Belém Tower, the Monument to the Discoveries, and the Jerónimos Monastery. Admire the Manueline architecture that blends maritime elements with exquisite carvings, and trace Portugal's glorious seafaring history. Group members may pay their own way to a century-old pastry shop to taste the classic Portuguese custard tarts. Then head to Cabo da Roca (Cape Roca), the westernmost point of mainland Europe. Stand atop the magnificent coastal cliffs, gaze out over the vast Atlantic Ocean, and experience the grand scenery where land meets sea.
Important notes
Note: The times stated on this webpage are for reference only. Actual arrival times may be delayed due to force majeure factors such as weather, traffic jams, traffic accidents, festivals and events, riots, or strikes. Please understand. If your subsequent itinerary requires you to travel to other cities by other means of transportation, we strongly recommend that you leave at least 3 hours of spare time to avoid inconvenience caused by itinerary delays. Our company is not responsible for losses incurred in self-arranged travel plans due to insufficient spare time reserved on your part. Thank you for your understanding.
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Attraction details
Cost Notes
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1. Included Fees
1. Hotels: four-star local hotels throughout the trip, double rooms (hotel accommodation as listed in the itinerary);
2. Transportation: tourist bus or business travel vehicle (note: arranged according to the number of registrants);
3. Tour staff: dedicated bus driver plus Chinese-speaking tour guide, or a full-service Chinese-speaking driver-guide (note: for vehicles with 9 seats or fewer, a Chinese-speaking driver-guide will be arranged).
4. Meals: Hotel breakfast;
5. Luggage: One 23 kg checked bag and one carry-on bag;
II. Expenses Not Included
1. Admission tickets to the attractions listed in the itinerary;
2. Driver and tour guide tips (if a driver-guide serves a small group, tips for both the driver and the guide must be paid);
3. Single room supplement: applies only to guests who do not wish to share a room and request a single room; the supplement must be purchased for the entire trip (if a single room is added last-minute during the tour, the double supplement must be paid).
4. Lunch and Dinner: The tour guide will recommend options, which are optional;
5. Individual travel insurance: Be sure to purchase insurance for outbound travel to ensure that, in cases of personal accidents such as illness or loss of belongings, your rights and interests are protected by the insurance company;
6. Economic losses and liabilities caused by time delays or itinerary changes due to force majeure factors such as weather, strikes, or malfunctions of aircraft, vehicles, ships, or other means of transportation;
7. Private expenses within the hotel such as telephone, fax, laundry and pressing, pay TV, haircuts, tobacco and alcohol, drinks, luggage handling; other local ground costs not specified (visas, air tickets, travel insurance, etc.);
8. All personal consumption and any expenses not mentioned in the cost inclusions;
3. Other Notes
1. Child price discount description: children under 6 years old who do not occupy a bed and share a double room with 2 parents enjoy a 35% discount (65% of the price); one adult with one child, the child is charged the same as an adult;
2. Tour guides do not provide in-attraction explanation services. Some attractions require paying for a licensed local official guide for explanations, subject to on-site arrangements by the tour guide;
3. If you are concerned that a roommate may affect your rest, we recommend purchasing a single room supplement in advance.
4. Other Notes
IV. Optional paid activities [attractions that guests must book in advance themselves]:
1. Royal Palace of Madrid (without official guided tour) The Royal Palace of Madrid (Without Guide)
Visit time: 11:00–11:30 AM. Advance online tickets: https://tickets.patrimonionacional.es/en-GB/ventaentradas/6/palacio-real-de-madrid/2022-10-06/10/publico-general (if you choose not to visit, you can enjoy more free time)
2. Sagrada Família Church
Visit time: between 2:00–2:30 PM. During peak season, Sagrada Familia has strict crowd control and very long queues; if you wish to enter the basilica, it is recommended to purchase tickets online in advance at https://sagradafamilia.org/en/home
3. Alhambra Palace
Visit time: between 1:00–2:00 PM. During peak season, crowd control and very long queues apply; if you wish to enter, it is recommended to purchase tickets online in advance at https://www.alhambra-patronato.es/
4. Alcázar of Seville
Visit time: between 3:00–3:30 PM. If you wish to visit the Royal Alcázar, it is recommended to purchase tickets online in advance at https://realalcazarsevilla.cliqueo.es/es (if you choose not to visit, you can enjoy more free time)
5. Seville Cathedral: If you wish to enter and visit, it is recommended to combine it with the Royal Palace, with the following two options:
① Palace/cathedral combined visit (tight schedule): It is recommended to book the 16:15 cathedral slot (you need to hurry after the palace visit). Booking link: https://www.catedraldesevilla.es/en/cultural-visit/
② Selective entry (recommended): Since both attractions are large, it is recommended to choose one for entry (the Royal Alcázar of Seville is the top recommendation) for a more relaxed experience.
Optional Activities
Optional Activities Notes
Mandatory items
Spain & Portugal City Entry Fee and City Tax (Age 12 and above: full price; ages 6-11: half price; age 5 and under: free)
20 €
Whitewashed hill town of the Sun Coast – Mijas
20 €
Ronda [Spain's famous cliffside town, a holy site for bullfighters and a source of inspiration for artists and writers, a town beloved by Hemingway]
25 €
Entrance tickets to attractions
Basílica de la Sagrada Familia
26 €
Alhambra
22.27 € per adult (including a 1.27 € online purchase handling fee)
14. 85 €/12-15 years old (including an online purchase surcharge of 0.85 €)
Free / Children (under 12 years old)
12. 73 €/garden (including an online purchase surcharge of 0.73 €)
Royal Alcázar of Seville
15.50 €/adult
8 €/student (ages 14-30)
Free / Children (13 years old and under)
Seville Cathedral (ticket sales stop at 3:30 PM on Saturdays)
13 €/adult
6 € / Students aged 25 and under
Free / Children (13 years old and under)
(Audio guide not included. Additional rental €5)
Purchasing tickets at the on-site ticket office adds €1
Royal Palace of Madrid
18 €/adult
9 €/child (ages 5-16) / student (under 25)
Free / Children (5 years old and under)
Online booking + 0.77 €/person management fee
[This attraction is closed on December 25 due to Christmas]
Flamenco show + dinner + transfers
86 € [subject to actual prices on the official website]
Valencia Cathedral
12 €
Toledo Cathedral
12 €
Other Items
Platja Postiguet white beach
10€
Reference cost for lunch and dinner (you may dine on your own, or, depending on group size, your tour guide can help arrange group meals)
Spain & Portugal Seafood Dinner
25-30 €
Chinese group meal (six dishes and one soup)
15-20 €
Tips for driver and tour guide
Minimum daily tip for the driver per guest (circular tour)
5 €
Minimum daily tip for the tour guide per guest (circular tour)
5 €
The above prices are for reference only; prices are subject to change and the published price at the time shall prevail.
Please cooperate with and follow the tour guide's itinerary arrangements; the guide's schedule takes priority.
Booking information
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Cancellation and Change Terms
1. Withdrawing from the group
31 or more days before departure (including the 31st day): Our company will charge 5% of the amount receivable in the registration order.
15-30 days before departure (including the 30th day): Our company will charge 20% of the amount receivable in the registration order.
8-14 days before departure (including the 14th day): Our company will charge 50% of the amount receivable in the registration order.
Within 7 days before departure (including the 7th day): Vehicle and hotel reservations have all been confirmed. Our company will not refund the travel fees you have paid.
*Cancelling the group after a change: once the itinerary has been changed, if the traveler cancels the trip, the cancellation terms shall be calculated based on the departure date of the original itinerary.
2. Rebooking or group transfer (this rebooking clause applies only to group transfers between multi-day routes)
31 or more days before departure (including the 31st day): No rebooking fee will be charged.
15-30 days before departure (including the 30th day): Our company will charge a 10% rebooking fee on the amount receivable in the registration order.
8-14 days before departure (including the 14th day): Our company will charge a 30% rebooking fee on the amount receivable in the registration order.
0-7 days before departure (including the 7th day): Vehicle and hotel reservations have all been confirmed and cannot be changed. Our company will not refund the travel fees you have paid.
*Re-changing after a prior change: a second change made more than 31 days before departure (including the 31st day) will incur a 5% handling fee.
*Among the receivables, the basic group fee and the additional accommodation fees are included.
[Also]:
If the group is not cancelled, hotel additions or changes can be cancelled or modified free of charge up to 7 days before departure; additions within 7 days cannot be cancelled or modified. If a hotel is added during the tour, a fee of 5 euros per person applies (nearby hotels may face price increases). Train ticket numbers are generally sent 3–5 days in advance. Whether or not tickets have been collected, cancellations or changes cannot be made within 48 hours before departure; please contact us at least 3 days in advance. If tickets have not been issued, they can be cancelled or rebooked; once issued, rebooking incurs a 5 euro fee and refunds incur a 10 euro fee. After collection, tickets cannot be cancelled or rebooked, and the company will not refund train ticket fees paid. Discounted groups are non-refundable and non-changeable.
[Note]:
1) If a group member cannot join the group on time due to special circumstances, they may change to a future tour, and the change terms are based on the above.
2) If a group member suddenly withdraws during the trip or does not participate in any group activities (such as meals or sightseeing), the member must personally complete and sign the Mid-Trip Withdrawal Statement provided by our company. Fees paid will not be refunded.
3) All the above situations require written notice as proof; otherwise they are treated as automatic forfeiture, and our company assumes no responsibility.
Important Information for Joining the Tour
To best protect your interests, please carefully read this company's "Registration Notice and Responsibility Rules." The "Registration Notice and Responsibility Rules" are important matters notified by our company to outbound tour group members and, together with this company's "Overseas Tour Safety Notice and Other Precautions," form part of the travel contract. Our company reserves the right of interpretation of the content on this website.
(1) Registration process and precautions
By registering through this website, please carefully read all terms published on our company website, in the order confirmation and in the group departure notice in advance. Once you submit your order, our company will consider that you have confirmed and fully agreed to the terms published by our company. If a group member violates the rules mentioned in the terms, all consequences shall be borne by the group member.
1. When registering, please first fill out the registration order on the website. Please carefully fill in and verify all entered information, including name, gender, ID number, contact information, required room type, and pick-up and drop-off points. The company is not responsible for any losses caused by incorrect registration information entered by the individual. After successful submission, the company will send you an order confirmation. Since tourist bus seats are limited, the company will prioritize boarding based on payment receipt. Ultimately, the company will arrange vehicles based on group size, ensuring one seat per person. After verifying the information is correct, please arrange payment within the valid order period. Those who fail to pay the full group fee by the deadline will be automatically withdrawn from the group, and the company has the right to cancel your order without further notice.
2. Group members must ensure that 100% of the group fee is paid within the order retention period once the group departure is confirmed. Because tourist bus seats and hotel room quotas are limited and hotel bookings often have time restrictions, members registering within five working days before departure must complete payment promptly. Otherwise, the company has the right to retain or cancel such orders depending on the specific situation without prior consent from the registrant. Regardless of the payment method, any handling fees incurred are borne by the payer. After payment, please send the payment proof (bank counter remittance slip or screenshot of successful online transfer confirmation) to our company by email or fax, and be sure to note the corresponding order number on the proof; otherwise, finance cannot match the received funds to the order. If the group fee has still not been received 2 days before the group ends due to late payment, the company has the right to require the group member to deposit the corresponding group fee in cash with the group's tour guide. If it is later verified that payment was made twice, the company will immediately refund the overpayment.
3. After confirming receipt of payment from group members, our company will confirm their participation. Three days before departure, group members will receive a joining notice at the email address provided during registration, containing guide, itinerary, and pick-up/drop-off information for reference. Due to network delays or spam filters, members may not receive the notice three days before departure; if this happens, please contact relevant staff proactively for assistance.
4. Our company defaults to same-gender roommate matching. When arranging hotel room types according to the requirements provided by group members at registration, if there are single or odd-numbered guests registering (such as 3, 5, or 7 people), our company will arrange roommates according to the actual situation. If you do not agree to the roommate arrangement, you may choose to pay the additional single room supplement. In special circumstances, such as a shortage of rooms at certain hotels during peak tourist season or other uncontrollable reasons that may cause changes in room types, group members must cooperate with our arrangements. If on-site room arrangements do not meet a participant's requirements due to incorrect gender or room type information entered at registration, our agency will coordinate and arrange based on the remaining rooms available on the day of hotel check-in, and any additional costs incurred will be borne by the group member.
Note: Travelers who do not know each other and share a room, although arranged by our company, are not responsible for each other's personalities or behavior. Our company and the tour guide are not responsible for coordinating or intervening in any differences in habits or disputes that may arise.
5. If a group member needs to leave the tour midway due to special circumstances, they must proactively request it at registration or before the tour and sign a 'Mid-Tour Departure Statement.' For early departure, a reduction of 30 euros is applied for each unused night (or 50 euros per unused night for full-itinerary single rooms). If no hotel nights are unused, no fee reduction applies. If a group member requests to leave midway during the tour, they must proactively inform the tour guide and sign a 'Mid-Tour Departure Statement,' and fees paid will not be refunded. Group members must provide truthful information regarding health, identity, and other matters at registration and during the tour, fill in relevant information accurately, and complete lawful procedures. Expenses and losses arising from personal reasons such as physical discomfort during the trip shall be borne by the group member. Travelers with special medical histories (such as those with serious illnesses, terminal illnesses, or contagious diseases) must disclose this truthfully at registration. Due to travelers' health conditions or other reasons, our company reserves the right to decide whether to accept a registration.
6. Persons over 70 years old registering for the tour must be accompanied by a family member and must complete a 'Tour Participation Statement.' If a person without a family member insists on registering, our company reserves the right to refuse acceptance depending on the circumstances. All consequences caused by a group member's own reasons during the trip shall be borne by the group member.
7. If a participant is pregnant, they must truthfully declare this at registration. For pregnancies exceeding 24 weeks, joining the tour is generally not recommended; those who insist on joining must be accompanied by a family member and complete a Disclaimer, though our company reserves the right to refuse acceptance depending on the circumstances. For pregnancies under 24 weeks where the person insists on joining, they must be accompanied by a family member and complete a Tour Participation Declaration, though our company reserves the right to refuse acceptance depending on the circumstances. All consequences arising from individual reasons during the trip shall be borne by the group member.
8. Minors joining the tour must be accompanied by at least one adult who assumes guardianship responsibility for the minor's safety. All consequences arising from the minor group member's own reasons or the negligence of the accompanying adult during the trip shall be borne by the group member.
9. Group members must confirm that all submitted participation information is accurate and complete, with personal identity document information and contact phone numbers being especially important. All consequences caused by incorrect information provided by group members (such as inability to cross borders due to expired personal documents or visa types not complying with entry travel regulations of relevant countries, or the tour guide and other relevant staff being unable to contact the participant due to an incorrect mobile phone number provided) shall be borne by the participant, including personal return fees, transportation costs, travel expenses and other losses.
10. Registrants are strongly advised not to book any flights or various train tickets related to the registered itinerary before the order is confirmed for participation. If a group member books flights or train tickets related to the itinerary on their own initiative and ultimately fails to register successfully, all losses shall be borne by the registrant.
11. The travel agency may terminate the contract if a group member falls under any of the following circumstances (unless otherwise provided by relevant laws and administrative regulations): (1) suffering from an infectious disease or other illness that may endanger the health and safety of other group members; (2) carrying items that endanger public safety and refusing to hand them over to the relevant authorities; (3) engaging in illegal activities or activities contrary to social morality; (4) engaging in activities that seriously affect the rights and interests of other parties and refusing to stop after being advised; (5) other circumstances affecting contract performance as stipulated by law. When the travel agency terminates the contract due to the above circumstances, it shall notify the group member in writing or by other means, and may deduct necessary expenses as appropriate before refunding the remaining balance to the group member.
(2) Tour fees
1. Fees include:
1) Luxury air-conditioned coach or other transportation listed in the itinerary
(Note: This company arranges vehicles based on group size, guaranteeing one seat per person. Luggage requirements: each person on the tour may bring one carry-on bag and one vehicle luggage piece (the sum of length, width and height must not exceed 158 cm, and weight must not exceed 23 kg).)
2) Accommodation in European star-rated hotels, with breakfast at the hotel. (Note: one-day routes do not include hotel accommodation.)
3) Served by experienced Chinese tour leaders who accompany the group and lead sightseeing.
2. Fees not included:
1) Driver, tour guide and various tips.
2) Meal expenses during the itinerary.
3) Expenses during free time activities.
4) Admission tickets, boat tickets, and bridge toll fees for attractions in optional paid tourist activities listed in the itinerary.
5) Personal expenses incurred by group members during the itinerary, such as non-complimentary food and beverages on transportation, excess baggage fees; laundry, telephone, telegram, drink, and alcohol expenses during accommodation; hotel fees for extended stays; personal medical expenses for illness or injury, and expenses and fees for recovering lost personal belongings, etc.
6) Fees for various medical insurance, personal accident insurance, and luggage insurance.
7) Additional expenses caused by force majeure factors such as weather, traffic delays, strikes, transportation failures, personal matters and circumstances beyond the control of our company.
8) All expenses after leaving the group.
9) Other items not included in the "cost inclusions" above.
Our company reserves the final right of interpretation for other fees not listed in the above clauses.
3. Self-operated product discounts and rules of use
1) Children under 6 enjoy a 35% discount (65% of the price) when registering for regular routes! Children under 6 enjoy a 20% discount (80% of the price) when registering for boutique small-group routes! *Note: children do not occupy a bed; if a bed is needed, please contact us! If one adult is accompanied by a child, the child is charged the full price.
2) Only one coupon may be used per order.
3) Apart from Travel Tongbao, which may be combined with other discounts, other types of discounts cannot be used together. If multiple discount terms are met at the same time, the highest discount applies and discounts cannot be stacked.
4) Free roommate matching service for our self-operated products: Single travelers who sign up may choose the roommate matching service. Our company will arrange a same-gender roommate. Regardless of whether roommate matching is successful, our company will not charge a single room supplement. Note: If an order is placed within 5 days before departure, our company reserves the right to charge the full single room supplement depending on the actual situation. The free roommate matching service does not apply to accommodations before or after the group tour.
(3) Group member obligations
1. Group members shall not engage in illegal activities during the trip.
2. When exercising their rights, group members must not harm the interests of the country, society, or collective, or the lawful rights and interests of others.
3. Observe public order and respect social morality. Group members should respect the dignity of tourism service staff, respect and assist one another; respect local ethnic customs and local conditions; strictly prohibit carving or graffiti on scenery or buildings, spitting, littering and other uncivilized behavior.
4. Strive to acquire the knowledge needed for travel and improve your self-protection awareness. Group members may choose and purchase personal accident travel insurance and other insurance on their own. During the trip, you should properly safeguard your luggage and belongings; valuables should be carried with you or protected by other means.
5. When traveling, pay attention to local climate conditions and the safety of children.
6. When group members voluntarily take part in dangerous tourism activities included in the regular tour itinerary, including rock climbing, mountaineering, rafting, diving, bungee jumping and other tourism activities that may cause personal injury to group members, any other disputes, property losses or personal injuries arising therefrom shall be borne by the group member personally, and our company shall bear no responsibility.
(4) Liability
1. The company reserves the right to change accommodation locations, travel routes, sightseeing spots, and departure dates as circumstances require.
2. If the number of participants is insufficient, or if changes beyond the company's control occur, such as problems with ships or flights, the company reserves the right to change or cancel the itinerary. If the itinerary is canceled, the company will refund all fees paid by group members in full or recommend similar alternative products. The company bears no responsibility for canceling any itinerary.
3. In the event of social unrest, terrorist activities, major infectious disease outbreaks, natural disasters, riots, murder, civil disturbance, war or other disasters beyond our control that may seriously endanger the personal safety of group members, as well as weather, transportation, strikes or other unforeseen circumstances, our company reserves the right to cancel or replace any tour item before or after departure, and also to shorten or extend the itinerary, but must notify group members in advance. Any additional expenses or losses incurred are unrelated to our company, and group members may not object or withdraw on that basis.
4. Security conditions vary from country to country. Please pay attention to personal and traffic safety and properly safeguard your belongings and luggage. If any loss, theft, robbery, or damage occurs during the trip, please promptly notify the tour leader and report it to the police. Our company assumes no legal liability;
5. Group members must carry valid passports, visa pages, residence permits, and other identification documents at all times. If early withdrawal from the group occurs due to problems with identification documents or passports, the participant shall bear the consequences, and the remaining tour fees will not be refunded. If this affects the normal itinerary of other group members, the group member shall bear corresponding compensation liability.
6. If a group member encounters an accident during the itinerary (such as an accident during entertainment or game activities, or illness, death, falls, or injuries caused by personal activities, or if the group member violates the terms and notices stated in our company's agreement) resulting in personal injury or death or property loss, the relevant liabilities and expenses shall be borne by the group member themselves. Our company shall not be responsible for such injuries, deaths, or property losses. If such matters cause losses to our company, the group member shall bear compensation liability.
7. If a group member deliberately fails to abide by the rules or obstructs the normal activities and interests of the group, our tour leader has the right to cancel their participation qualification. Fees paid will not be refunded, and our company bears no responsibility for any actions of that group member after leaving the group.
8. The times indicated in the itinerary are for reference only. Actual arrival times may be delayed due to force majeure such as weather, traffic jams, traffic accidents, holiday events, riots or strikes. We appreciate your understanding. If group members need to take other transportation to other cities for subsequent itinerary arrangements, we strongly recommend reserving at least 3 hours of spare time to avoid inconvenience from delays. Our company bears no responsibility for losses in self-arranged itineraries caused by group members failing to reserve sufficient spare time.
(5) Overseas travel safety notes and other precautions
1. Friendly Reminders
1. Some attractions in Europe offer student discounts. Students are advised to bring their student cards.
2. Plug standards differ across European countries (for example, the plugs in Italy and Switzerland differ from those used in Germany). If needed, please bring your own plug adapters.
3. For safety reasons, European coach regulations require that children must occupy a seat regardless of age. Since most tour buses do not provide child safety seats, parents traveling with children under 3 may bring their own; however, each child safety seat can occupy only one bus seat, and we cannot guarantee that all self-supplied safety seats are suitable for tour buses. Please take note.
II. Safety Notice
Clothing
1. Weather in Europe is changeable. Please be sure to carry rain gear and a warmer jacket.
2. Please keep your belongings and luggage safe. Our company is not responsible for any loss or theft.
3. Clearly write your name and contact information on your luggage for identification and easy return if found. If luggage is lost, notify the relevant institutions (such as hotels, airlines, etc.) as soon as possible and report to the police. If it cannot ultimately be recovered, keep the police report to claim from the relevant institutions or insurance company (if insurance was purchased).
Dining
1. Hotel breakfast: Europeans are accustomed to simple breakfasts. Hotel breakfasts usually consist only of bread, coffee, tea, juice, and similar items. Hotels arranged by our company include a buffet breakfast;
2. Carry bottled water, dry snacks and other food for emergencies, especially for elderly people and children.
3. Do not drink unclean water and do not eat unhygienic or foul-smelling or spoiled food.
4. Do not accept or consume cigarettes, food, or beverages given by strangers.
5. To prevent discomfort from changes in water and food during travel, carry commonly used or habitual medications. Long-term patients should carry medical records for emergencies. Never casually take medicines provided by others.
6. Our agency does not provide or arrange alcohol. Group members who enjoy drinking should strictly control their alcohol intake during the trip. Any responsibility arising from drunken disorderly conduct, disturbance of social order, infringement on others or causing financial losses to third parties shall be borne by the person responsible.
Accommodation
1. Hotel facilities:
① European cities are relatively small, the number of hotels in city centers is extremely limited and they are not large. Facilities are often older and not on par with comparable hotels in China.
② European hotels do not provide toothbrushes, toothpaste, or slippers. Please bring your daily necessities.
③ Please check whether the amenities provided by the hotel are complete and undamaged. If anything is missing or damaged, please report it immediately to the hotel staff or tour guide.
④ For various reasons, such as environmental protection, historical buildings, and Europe's relatively cool climate, many hotels have no air conditioning.
⑤ Hotels in Italy are mostly quite old. Blankets are generally kept in the room's cabinet. If there are none, please contact the front desk to request more.
⑥ Guests who need one should bring their own small portable hair dryer.
⑦ German double rooms usually have one large bed made up with two sets of bedding. Regardless of whether guests request one large bed or two single beds, this bed configuration is also common in most European regions.
2. Hotel meals:
① Hot drinking water is not provided in European hotel rooms.
② Please cherish food, do not waste it, and do not take it away.
③ Since breakfast hours vary among European hotels, please be sure to arrive at the restaurant early according to the hotel's announced times, to avoid arriving late due to personal reasons and finding insufficient food available.
④ Hotel dining in Europe differs somewhat from China. Breakfast is relatively simple (German breakfasts are more substantial, while Italian breakfasts are the simplest, consisting only of bread and coffee), and lunch and dinner are not very lavish either. Both quantity and quality differ considerably from domestic standards.
3. Hotel check-in safety reminders:
① Please keep valuables in a safe place yourself and do not leave them in the hotel room. Avoid carrying large amounts of cash, expensive watches, or jewelry. Keep travel documents and belongings safe, and carry one set of photocopies of travel documents and credit cards to serve as proof for replacement in case of loss. Our company is not responsible for loss or theft. ② Do not smoke in hotel rooms. Fines resulting from smoking will be paid by the person responsible.
③ After checking into the hotel, familiarize yourself with the hotel safety guidelines, check whether the room windows can be opened, locate the fire-fighting equipment, and learn the hotel's emergency exits, safety stairs, and evacuation routes.
④ Do not tell strangers which hotel or room you are staying in, and do not let strangers or people claiming to be hotel maintenance staff enter your room. Lock the door when going in and out, check that doors and windows are closed and the safety lock is engaged before sleeping, and keep valuables close to you rather than near windows or other exposed places.
⑤ When group members need to go out after checking into the hotel, they should inform the tour guide and pick up a hotel business card from the front desk. The card shows the hotel address and phone number, which can be shown to others for directions if you get lost.
Line
1. Boarding and alighting:
① All tour group members must gather on time and depart on time. Please arrive at the pickup point 15 minutes in advance. Our tour coaches will not wait. Those who fail to gather at the agreed time and place or to join midway will be deemed to have voluntarily withdrawn, and no refund will be given.
② Pickup and drop-off times shown on the webpage are estimates. Specific pickup and drop-off locations are subject to confirmation by our company. If traffic conditions or other special circumstances prevent our coach from arriving at the pickup point on time or cause a temporary change in time, our company will notify you promptly. Please be patient.
③ Coaches come in three types: full-size coaches, midi-coaches, and 9-seat minibuses. Full-size coaches generally have a dedicated luggage compartment, while midi-coaches and 9-seat minibuses have relatively smaller luggage space. Due to limited luggage space, it is recommended to bring as little luggage as possible when traveling. Our company will arrange vehicles according to the final group size, ensuring one seat per person.
④ To avoid overcrowding at attractions, in most European cities coach parking areas are located far from the sites, and drivers are not allowed to stop randomly; violators face heavy fines. Sometimes the boarding and alighting points are some distance from the attractions. Thank you for your understanding.
2. Bus safety reminders:
① Smoking is prohibited inside the vehicle.
② Do not bring prohibited items.
③ Do not tinker with any items in the vehicle to avoid unnecessary damage.
④ During temporary coach stops, follow the tour guide's arrangements and do not wander far away.
⑤ When group members get off the coach for sightseeing, dining, or shopping, please make sure the coach windows are closed and carry your valuables with you. The travel agency is not responsible for any loss or theft.
⑥ Due to the long travel times and heavy vehicle loads, if a coach breaks down and affects the itinerary, the travel agency will promptly take remedial measures. Please cooperate actively.
3. Other Notices and Precautions
1. Please abide by local laws and regulations.
2. Be sure to carry your relevant documents and a valid passport at all times.
3. When participating in group activities, follow the instructions of the tour leader/guide and avoid leaving the group for safety.
4. Before participating in any high-risk activities, you must assess your personal health condition and abilities and comply with the relevant safety guidelines for the activity, such as wearing a life jacket, fastening a safety belt, and wearing suitable or designated clothing. Group members are kindly requested to avoid participating in these activities during free time on the tour. If a group member insists on participating, they do so at their own risk.
5. Do not participate in entertainment activities suspected of being illegal.
6. Pay attention to and heed all warnings, such as not wandering around or feeding animals in wildlife parks.
7. When touring in areas with poor public order, extra vigilance is especially required, and going out alone should be avoided.
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