12 days

Irresistible Italy: 12-Day Grand Tour
From 10 January 2027
Group tour
<Four-Star Hotel, Tickets Included> Colosseum + Trevi Fountain + Milan Cathedral with rooftop access + Uffizi Gallery + Gondola + Cinque Terre train ticket + Romantic Southern Italy Panorama · Three World Heritage Sites · Cliffside Towns and the Azure Mediterranean Coast
Rome-Assisi-Italian Towns-Venice-Sirmione-Milan-Cinque Terre-Pisa-Florence-Val d'Orcia-Rome-Pompeii-Naples-Capri-Sorrento-Naples-Positano-Amalfi-Salerno-Matera-Alberobello-Bari-Polignano a Mare-Rome
Upcoming departure dates: 2027-01-10, 2027-01-24, 2027-01-31, 2027-02-14, 2027-03-14, 2027-03-28, 2027-04-11, 2027-04-25, 2027-05-02, 2027-05-09
Day 1
Rome - Assisi - Italian Towns
Download full itinerary PDFTour departure point
D1 Rome (Roma) Departure time: 07:40 Departure point: Rome Tiburtina Train Station (Piazzale della Stazione Tiburtina - CAP 00162)
Itinerary details
In the morning, gather and head to the old town of Assisi for sightseeing. [Assisi] is a city in the Province of Perugia, in the Italian region of Umbria, located on the western side of Mount Subasio. The old town of Assisi is a medieval city built on a hill. It is the birthplace of Saint Francis of Assisi, the Italian founder of the Franciscan Order, and is closely connected with Franciscan architecture. It is a pilgrimage destination for countless devout Catholics. [Basilica of Saint Francis] The Basilica of Saint Francis in the old town of Assisi, along with the other Franciscan sites, is an artistic masterpiece of extraordinary human creativity, an outstanding model of religious architecture, and has had a major influence on the history of architectural art. At noon, everyone has 1 hour for lunch. After lunch, drive to an Italian small town and enjoy free time there.
Meals
Breakfast: at own expense. Lunch: at own expense. Dinner: at own expense.
Accommodation
Local four-star hotel
Attraction details
Day 2
Venice
Itinerary details
Breakfast included at the hotel. After breakfast, depart from Rimini for Venice, one of the world's top ten tourist destinations and known as the "City of Water." [St. Mark's Square] Napoleon once called St. Mark's Square "the most beautiful drawing room in Europe." More than 200 years later, this trapezoidal square on the Grand Canal still retains its charm. [St. Mark's Basilica] One of the most famous cathedrals in the Christian world, its exterior and interior decorations are so splendid they leave visitors speechless. The church houses a thorn said to have been taken from the crown of thorns worn by Christ, along with countless gold and silver treasures. The church itself, with its immense architectural and artistic value, is an incalculable treasure, often called the "St. Peter's Basilica of Northern Italy." [Bridge of Sighs] Built in 1603 in early Baroque style, the bridge resembles an enclosed building. To prevent passersby from seeing the prisoners, it is fully enclosed, with only two small windows opening toward the canal. One legend says a condemned prisoner saw his former lover kissing a new partner at the other end of the bridge and sighed deeply. Since then, the Bridge of Sighs has become a place where lovers witness their love, and it is said that lovers who kiss beneath the bridge will be together for life. The film "Only You" was shot here. Special notice: To enter St. Mark's Basilica, you must book tickets online in advance. It is recommended to purchase tickets for the 15:00-15:30 time slot: http://www.basilicasanmarco.it/?lang=en. St. Mark's Basilica no longer sells tickets on site; entry is now by online reservation only. If you plan to visit this site, please book online in advance to avoid being unable to enter due to an unsuccessful reservation.
Important notes
[Note: Includes complimentary gondola boat ticket]
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Accommodation
Local four-star hotel
Attraction details
Day 3
Venice - Sirmione - Milan
Itinerary details
The hotel includes breakfast. After breakfast, we drive to "the treasure of the island"----Sirmione. [Sirmione] At the foot of the southern slopes of the Alps lies Lake Garda, also called Lake Benaco, Italy's largest and cleanest lake. On the southern part of Lake Garda extends a peninsula about 4 kilometers long, and at its tip lies the small town of Sirmione, a long-renowned tourist town on Lake Garda. The town differs somewhat from the typical casual romance of other Italian towns: flowers bloom everywhere, sunshine is bright, and it feels so tranquil. As you stroll along the town's stone-paved streets, pass through narrow alleys, wander among the flowers, and linger amid the lake and mountain scenery, you feel as if you have entered a dreamlike paradise. Afterward, we will drive to Milan. [Royal Palace of Milan] For many centuries it was the seat of government in Milan. Located to the right of the facade of the cathedral, facing the Vittorio Emanuele II Gallery. [Milan Cathedral] One of the largest churches in the world, it ranks second in size globally. It took 500 years to complete and is hailed as Italy's most magnificent Gothic architecture. Thousands of statues are carved on its white marble exterior. The interior is spacious, with sunlight passing through beautiful stained-glass mosaic windows, creating a hazy light filled with a solemn religious atmosphere. [Milan Cathedral] This cathedral is the symbol of Milan. Construction began in 1383 and, after more than four centuries, was basically completed in 1812. The passage of time has given it the weathered character of history while enriching its layered styles: Gothic spires paired with Baroque sculptural decoration make the cathedral appear extremely luxurious and striking. Climbing to the observation terrace on the roof of the central nave, you can take in the full view of Milan city, and on the spire stands a gilded statue of the Virgin Mary, quietly watching over this metropolis rich in historical heritage and fashionable spirit. [Vittorio Emanuele II Gallery] Considered the oldest shopping center in the world. [Sforza Castle] One of Milan's most important buildings, a witness to the vicissitudes of Milan's history.
Important notes
[Note: Includes complimentary admission to the Milan Cathedral interior and rooftop]
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Accommodation
Local four-star hotel
Attraction details
Day 4
Milan - Cinque Terre - Pisa
Itinerary details
Breakfast included at the hotel. After breakfast, depart by coach for Cinque Terre. Cinque Terre is a collective name for five cliffside villages: Monterosso, Vernazza, Corniglia, Manarola and Riomaggiore. Upon arrival, visit the scenic [Manarola], where you can admire the staggered colorful houses set against the blue coastline. The detailed itinerary and stop durations will be arranged by the tour guide according to the day's conditions. [Leaning Tower of Pisa] The symbol of the city of Pisa, which in 1987 together with the neighboring cathedral, baptistery and cemetery was designated a World Heritage Site by UNESCO for its great influence on Italian architectural art from the 11th to 14th centuries. [Pisa Baptistery] Combining Romanesque and Gothic styles, it features a massive dome 35 meters in diameter and four finely carved doors, making a distinctive impression even from the outside. The interior has excellent lighting and acoustics and is well worth a visit.
Important notes
Note: The visit to Cinque Terre includes the scenic village of Manarola. The specific route and sightseeing will be arranged by the tour guide as appropriate. [Note: A Cinque Terre local train ticket is included. Coaches cannot reach the villages of Cinque Terre directly; you need to transfer to the local train to enter.]
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Accommodation
Local four-star hotel
Attraction details
Day 5
Pisa - Florence
Itinerary details
The hotel includes breakfast. After breakfast, we drive to Florence. [Florence] The birthplace of the Italian Renaissance. Whether you stroll through Florence's streets and alleys or visit its museums, art galleries, or churches, you will feel the rich cultural atmosphere of the ancient city, and classic works embodying human artistic genius are found everywhere. [Florence Cathedral (Santa Maria del Fiore)] The dome of the cathedral was designed by the brilliant architect Brunelleschi, modeled on the Pantheon in Rome, a perfect union of classical art and the science of its time. Inside the dome is Giorgio Vasari's fresco "The Last Judgment." On the hall walls are the mural "Monument to Giovanni Acuto" and "Dante and the Divine Comedy," painted to commemorate the 200th anniversary of Dante's birth. [Giotto's Campanile] Standing on the Piazza del Duomo in Florence, the towering Giotto's Campanile, the elegant Florence Cathedral, and the Baptistery of St. John, which has the "Gates of Paradise," form a group of buildings that has become one of Florence's most famous landmarks. [Ponte Vecchio] With a history of nearly a thousand years, here you can buy many old-established gold and silver jewelry shops, with exquisite carving. Special note: Entry to the main hall of Florence Cathedral is free. If you wish to enter the dome, campanile, or baptistery of Santa Maria del Fiore, it is recommended to book tickets online in advance. https://grandemuseodelduomo.waf.it/it/biglietto-il-grande-museo-delduomo Book for around 1:00 PM; tickets may not be available on site.
Important notes
[Note: Complimentary Uffizi Gallery entrance ticket included]
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Accommodation
Local four-star hotel
Attraction details
Day 6
Florence - Orcia Valley - Rome
Itinerary details
The hotel includes breakfast. After breakfast, we drive to the Orcia Valley. [Val d'Orcia] Described as the most beautiful part of Italy. In spring it is full of vitality, in autumn wheat waves roll across the fields, and rows of small cypress trees form the most beautiful scenery of the Tuscany region. The historic center of Pienza is hailed as "the touchstone of Renaissance urban life," and in 1996 it was declared a World Heritage Site by UNESCO. In the afternoon we will drive to Rome. [Castel Sant'Angelo] Castel Sant'Angelo stands on the banks of the Tiber River in Rome, at the westernmost end of ancient Rome. The castle is round on top and square below, with polygonal outer walls, a majestic and sturdy form. It is also called the Mausoleum of Hadrian, built in 139 AD by Emperor Hadrian as a tomb for himself and his successors. In the 6th century, Pope Gregory I erected a statue of an archangel holding a sword atop the castle to "combat" the plague then raging, which gave it the name Castel Sant'Angelo. Over the long course of centuries, it evolved from a tomb to a military fortress and prison, and later successive popes built palaces upon it, until today it serves as a museum. The above itinerary timing may be adjusted due to weather, road conditions, and other factors. We appreciate your understanding.
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Accommodation
Local four-star hotel
Day 7
Rome
Itinerary details
In the morning, depart for a tour of Rome. [Spanish Steps] became one of the synonyms of romance thanks to the film Roman Holiday, where Hepburn once ate ice cream on these steps. The Spanish Steps, with 138 steps, are the widest staircase in Europe. In the past, young people from various countries regarded this place as a playground, where they made themselves at home eating, drinking, partying, jumping, singing and carousing day and night on the steps. [Trevi Fountain] became immortal thanks to Fellini's film La Dolce Vita. The sea horses in the fountain sculpture are lifelike, one wild and one gentle, symbolizing the unpredictability of the sea and the wonders of fate. Throw a coin into the pool with your left hand over your right shoulder: you will return to Rome to seek romance; throw in two, and you will fall in love with an Italian; throw in three, and you will marry one. If you have other wishes, you may make them at the same time. [Colosseum, Afternoon Session] is a symbol of ancient Roman civilization. It was a place where the Roman Empire provided gladiatorial and beast fights for slave owners, nobles and free citizens. The ruins are located in the city center of Rome, the capital of Italy. It was once where gladiators fought for their lives and condemned prisoners struggled against hungry lions, and it is also a great symbol of the eternal city of Rome. [Arch of Constantine] was built in AD 312 and is the latest of the three surviving triumphal arches in Rome. It was built to celebrate Emperor Constantine the Great's complete victory over his powerful enemy Maxentius in AD 312 and the unification of the empire. Its exquisite and magnificent sculptures, though worn with traces of a thousand years of wind and rain, still stand alongside the Colosseum to witness the glory of Rome. [Piazza Venezia] is a circular square in the center of Rome, modeled after the St. Mark's Square in Venice. It was built long ago, and many historic buildings, museums and art galleries are close by. Among them, the Vittoriano memorial is the most eye-catching, with its magnificent white marble exterior. Note: The Pantheon is not included in the itinerary. Visitors who wish to visit the Pantheon need to go there on their own and buy tickets in advance. https://portale.museiitaliani.it/b2c/buyTicketless/33f77159-0acd-40c4-8524-701f33aae108 Booking time: 10:00-11:00 a.m.
Important notes
[Note: Includes complimentary admission to the Trevi Fountain wishing well] [Note: Includes complimentary admission to the Colosseum (including Palatine Hill and the Roman Forum (archaeological site))]
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Accommodation
Local four-star hotel
Attraction details
Day 8
Rome - Pompeii - Naples
Itinerary details
In the morning, travel from Rome to the UNESCO World Heritage Site of Pompeii, buried by Mount Vesuvius volcanic ash a thousand years ago (includes admission and a Chinese-speaking guide). Stroll along the well-preserved ancient streets, explore the remains of ancient Roman life, and experience the urban landscape of two thousand years ago. Then travel to Naples, the capital of the Campania region, and visit the National Archaeological Museum of Naples (admission included), which holds many precious Pompeii artifacts and ancient Greek and Roman sculptures. Afterward, view the Castel dell'Ovo, Castel Nuovo and Piazza del Plebiscito from the outside, and experience the strong charm of the Mediterranean port.
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Accommodation
Four-star hotel in Naples
Attraction details
Day 9
Naples - Capri - Sorrento - Naples
Itinerary details
Take a boat to the famous holiday island of Capri in the Mediterranean. Known for its deep blue waters, steep cliffs and elegant small squares, it has long been a resort favored by Roman emperors and celebrities. Weather permitting, you may optionally and at your own expense take a small boat to explore the Blue Grotto. Then continue by boat to the cliffside town of Sorrento, famous for its lemons; lemon liqueur and lemon products are found throughout its streets, making it a relaxed town for experiencing southern Italian life. The entrance to the Blue Grotto is very narrow, and whether you can enter depends entirely on the day's waves, tides and sea conditions. In case of strong waves, high tide or bad weather, the official boatmen will close the Blue Grotto at any time for safety reasons.
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Accommodation
Four-star hotel in Naples
Attraction details
Day 10
Naples - Positano - Amalfi - Salerno
Itinerary details
Today we travel along the Amalfi Coast, a UNESCO World Heritage Site. First we arrive at Positano, built into the mountainside, where colorful houses stacked upon one another spill down the cliffs, a representative Italian postcard view. Next we visit Amalfi, once a powerful maritime republic, now attracting visitors with the solemn Cathedral of Saint Andrew and charming old town alleys.
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Accommodation
Four-star hotel in Salerno or nearby cities
Attraction details
Day 11
Salerno - Matera - Alberobello - Bari
Itinerary details
Head to Matera, famous for its unique cave dwellings, and visit the historic district known as the "City of Stone" to admire the ancient stone houses built into the mountainside and the layered alleys, and experience the unique historical charm of this ancient city. Then proceed to the fairy-tale-like Alberobello, renowned for its distinctive conical-roofed stone houses; stroll among the traditional trulli complex and take in the distinctive architectural style of the Apulia region.
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Accommodation
Four-star hotels in Bari or surrounding cities
Attraction details
Day 12
Bari - Polignano a Mare - Rome
Itinerary details
After breakfast at the hotel, we head to the cliffside town of Polignano a Mare on the Adriatic coast, to admire the white houses built atop steep limestone cliffs and the natural gorge beaches. Afterward we return to Rome, and the tour concludes.
Important notes
Note: All times marked on this webpage are for reference only. Actual arrival times may be delayed due to force majeure such as weather, traffic jams, traffic accidents, festivals and events, riots or strikes. Please understand. If you have subsequent itinerary arrangements requiring other transportation to other cities, we strongly recommend reserving at least 3 hours of spare time to avoid inconvenience caused by itinerary delays. Our company is not responsible for losses in self-arranged itineraries due to insufficient spare time reserved. Thank you for your understanding.
Meals
Breakfast: at the hotel. Lunch: at own expense. Dinner: at own expense.
Accommodation
None
Fee description
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Fees included:
1. Accommodation: standard double rooms in four-star hotels for 11 nights throughout the trip;
2. Transportation: Luxury coach with full-time Italian driver throughout the trip;
3. Tour guide: excellent Chinese-speaking tour guide throughout the trip [for groups of 8 or fewer, the driver serves as guide];
4. Meals: hotel breakfast, excluding other meals;
5. Single travelers who request room sharing will not be charged a single room supplement, whether or not room sharing is successfully arranged.
6. Complimentary tickets: Colosseum, Trevi Fountain, Milan Cathedral and rooftop access, Uffizi Gallery, gondola ride, Cinque Terre small train ticket, Pompeii entrance ticket including Chinese-speaking official guide commentary (group tour), and the National Archaeological Museum of Naples;
7. Other items: round-trip ferry tickets to Capri and Sorrento.
Fees not included:
1. Total city entry fees and hotel city tax: 130 EUR per person (mandatory payment);
2. Driver and guide tips, 6 EUR per person per day (mandatory fee);
3. Except for complimentary tickets, all other entrance tickets are at your own expense
4. Ferry ticket to enter and exit the main island of Venice: 10 EUR per person (mandatory fee);
5. Venice island entry ticket: 5 euros/person (subject to whether it is actually collected);
6. Lunch and dinner, alcoholic and non-alcoholic beverages, paid TV and telephone in hotels, drinks from in-room minibars, and other personal consumption (Chinese group meals: 15–20 euros/person/meal; Italian-style meals: 25–45 euros/person/meal) (optional items);
7. When registering, travelers who do not share a room and stay in a single room must pay a single room supplement;
8. Two adults with one child: children under 6 years old do not occupy a bed and enjoy the child price (65% of the adult price); children aged 6 and above (inclusive of 6) are priced the same as adults. If one adult travels with one child, regardless of the child's age, the child occupies a bed and is priced the same as an adult.
Notes:
1. All group travelers must arrive at the pick-up point 10 minutes in advance; those who are late will be responsible for their own losses.
2. You must carry the original of your valid travel documents (passport, visa or residence permit) during travel and keep them safe along the way. If you cannot continue the trip due to document issues, you will bear all resulting losses yourself.
3. Pay attention to personal and property safety and keep your luggage safe. In case of loss, theft, robbery or other incidents, please notify the tour guide promptly and report to the police in a timely manner. This company assumes no legal or financial responsibility.
4. Italy's summer weather is changeable; please carry rain gear and long-sleeved clothing, and bring your own sports shoes for ease of walking.
5. Hotels in Italy do not provide toothbrushes, toothpaste, slippers, or other personal items. In addition, rooms are not equipped with hot water, and please bring your own plug adapter.
6. Mealtimes during the trip are difficult to keep on a regular schedule, so you may bring snacks such as biscuits, candy, chocolate, and drinks. However, please do not eat foods with strong odors in the vehicle, smoke, or take off your shoes.
7. Prices of attractions and optional fee items are for reference only.
8. Our tour guide will help travelers arrange lunch and dinner and introduce local specialty cuisine or Chinese group meals.
9. To guard against accidents during travel, it is recommended that you purchase travel medical insurance. For details, please consult our company.
10. During the actual trip under this product, without reducing attractions/venues and with your consent, group staff and drivers may make appropriate adjustments to your itinerary based on weather, traffic and other conditions (such as adjusting the order of visits to attractions/venues or changing the meeting time) to ensure the itinerary runs smoothly.
Please cooperate accordingly!
11. Due to continued growth in European travel demand this year, tickets for some popular attractions are in short supply. For the Colosseum in Rome, on certain special dates or when booking close to the travel date, tickets may not be available for advance reservation. In such cases, we will adopt the following safeguards: 1. If tickets cannot be successfully reserved, we will prioritize on-site purchase or queuing for entry to ensure the itinerary proceeds normally; 2. The overall itinerary arrangement will not be affected, but the specific visiting method may be adjusted according to actual circumstances; 3. We recommend booking your itinerary as early as possible to improve the success rate of ticket reservations. Thank you for your understanding and cooperation.
12. Our company reserves the final right of interpretation of the above terms.
Optional Excursions
Optional Excursions Notes
Mandatory fees
All city entry fees and hotel city taxes included
130 € (100 € for children under 6)
Venice ferry tickets to and from the main island
10 €
Attraction admission tickets
Venice island entrance ticket
5 € (collected on a specified date, subject to whether it is actually collected)
Reference cost for lunch and dinner (you may dine on your own, or your tour guide can arrange group meals depending on group size)
Chinese group meals
15-20 € per person per meal
Italian cuisine meal (free time)
25-45 EUR per person per meal
Tips for drivers and tour guides
Each guest is required to give the driver and tour guide a minimum tip of a total per day of
D1-D7:6€
D8-D12:12€
The above prices are for reference only; prices are subject to adjustment and the announced price at the time shall prevail.
Please cooperate with and follow the tour guide's itinerary arrangements; the guide's itinerary takes priority.
Booking information
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Refund and change policy
1. Withdrawal from the group
More than 31 days before departure (inclusive of the 31st day), the company charges 5% of the receivable amount on the registration order;
15-30 days before departure (inclusive of the 30th day), the company charges 20% of the receivable amount on the registration order;
If departing 8-14 days (including the 14th day), the company will charge 50% of the amount payable on the registration order;
If the car and hotel reservations have all been confirmed within 7 days before departure (including the 7th day), the company will not refund the travel fees you have paid;
[Note]:
All the above situations must be based on written notice; otherwise they will be deemed voluntarily waived, and the company assumes no responsibility.
Group Tour Notes
To best protect your interests, please carefully read this company's "Registration Notice and Responsibility Rules." The company's "Registration Notice and Responsibility Rules" are important matters notified to outbound tour group members and, together with this company's "Overseas Tour Safety Notice and Other Precautions," form part of the travel contract. The company reserves the right of final interpretation of the content of this website.
(1) Registration Procedures and Notes
By registering through this website, please carefully read in advance all terms published on our company webpage, in the order confirmation and in the departure notice. After you submit an order, our company will consider that you have confirmed and fully agreed to the terms we have published. If a group member violates the rules mentioned in the terms, all consequences arising shall be borne by the member.
1. When registering, please first complete the registration order form on the webpage. Carefully fill in and verify all information, including name, gender, ID number, contact details, required room type, and pick-up/drop-off points. Our company is not responsible for any losses caused by incorrect registration information entered by the individual. After successful submission, our company will send you an order confirmation. Since tour bus seats are limited, our company will prioritize boarding based on payment receipt; ultimately, our company will arrange vehicles according to group size to ensure one seat per person. After verifying the information, please complete payment within the valid order period. Those who fail to pay the full group fee by the deadline will be automatically withdrawn from the group, and our company has the right to cancel your order without further notice.
2. Once the group is confirmed to depart, group members must pay 100% of the group fee within the order retention period. Because coach seats and hotel room quotas are limited and hotel bookings often have time limits, members who sign up within five working days before departure must complete payment promptly. Otherwise, the company has the right to retain or cancel such orders depending on the specific situation without prior consent from the registrant. Regardless of the payment method, any handling fees incurred are borne by the payer. After payment, please send the proof of payment (bank counter remittance slip or screenshot of successful online transfer) to our company by email or fax, and be sure to note the corresponding order number on the proof; otherwise finance cannot match the funds to the order. If group fee payment has not arrived 2 days before the group ends due to late payment, the company has the right to require members to deposit the corresponding group fee in cash with the tour guide. If double payment is verified afterward, our company will immediately refund the overpaid amount.
3. After confirming receipt of payment from group members, our company will confirm their participation in the tour. Three days before departure, group members will receive a pre-departure notice at the email address provided during registration, containing information such as the tour guide, itinerary, and pick-up and drop-off points for reference. Due to network delays or spam filtering, group members may not receive the notice three days before departure; if this happens, please contact our staff proactively for assistance.
4. Our company defaults to same-sex room-sharing. When arranging hotel room types based on the requirements provided at registration, if a single person or an odd number of guests register (such as 3, 5, 7 people), we will arrange room-sharing according to actual circumstances. If you do not accept room-sharing arrangements, you may choose to pay the additional single-room supplement. In special cases, such as peak tourist season when some hotels lack sufficient rooms or other uncontrollable reasons cause changes in room types, group members must cooperate with our arrangements. If on-site room arrangements do not match the requirements of group members due to incorrect gender or room-type information entered at registration, our company will coordinate and arrange based on room availability on the day of hotel check-in, and any additional costs incurred will be borne by group members.
Note: Travelers who do not know each other and share a room are arranged by our company, but their personality and behavior are not our company's responsibility. If any habit differences or disputes arise, our company and the tour guide are not responsible for mediating or intervening.
5. If a group member needs to leave the group midway due to special circumstances, they must proactively raise this at the time of registration or before joining the group, and sign a 'Mid-Tour Departure Statement.' For early departure, a reduction of 30 euros will be made for each night of accommodation not used (or 50 euros per night for those who registered for a full-trip single room). If no hotel nights are cancelled, no fee reduction will apply. If a group member requests to leave midway during the trip, they must proactively inform the tour guide and sign a 'Mid-Tour Departure Statement,' and fees paid will not be refunded. Group members must provide truthful information regarding their health, identity, and other matters during registration and the itinerary, fill in relevant information honestly, and complete legal procedures. Expenses and losses arising from personal reasons such as physical discomfort during the trip shall be borne by the group member. Travelers with special medical histories (for example, those with serious illness, terminal illness, or infectious disease) must disclose this truthfully at registration. Given travelers' health conditions or other reasons, our company reserves the right to decide whether to accept a traveler.
6. Travelers over 70 years old registering for the group must be accompanied by a family member and fill in a 'Group Participation Statement.' If there is no family member accompanying them but they insist on registering, our company has the right to refuse acceptance as appropriate. All consequences caused by a group member's own reasons during the trip shall be borne by that member.
7. If a traveler is pregnant, this must be truthfully stated at registration. For pregnancies over 24 weeks, participation is in principle not recommended; those who insist on joining must be accompanied by a family member and complete a Disclaimer, although our company reserves the right to refuse acceptance depending on the situation. For pregnancies under 24 weeks where the traveler insists on joining, a family member must accompany them and complete a Travel Declaration, although our company reserves the right to refuse acceptance depending on the situation. All consequences caused by individual reasons of group members during the trip shall be borne by the members themselves.
8. Minors joining the tour must be accompanied by at least one adult who fulfills guardianship obligations and is responsible for the minor's safety. All consequences caused by the minor's own reasons or the accompanying person's negligence during the trip shall be borne by the group member.
9. Group members must confirm that all participation information provided is accurate and correct, with personal identification information and contact phone numbers being particularly important. Any consequences arising from incorrect information provided by group members (such as inability to cross the border due to an expired personal ID or a visa type not meeting the entry tourism regulations of the relevant country, or the tour guide and other relevant staff being unable to contact the participant due to an incorrect mobile phone number provided by the participant) shall be borne by the participant, including personal return fees, transportation costs, travel expenses and other losses.
10. Registrants must not book any flights or train/bus tickets related to the registered itinerary before the order is confirmed for the group. If a group member books flights or tickets related to the itinerary on their own initiative and registration ultimately fails, all losses shall be borne by the registrant.
11. The travel agency may terminate the contract if a group member falls under any of the following circumstances (unless otherwise provided by relevant laws and administrative regulations): (1) suffering from an infectious disease or other illness that may endanger the health and safety of other group members; (2) carrying items that endanger public safety and refusing to hand them over to the relevant authorities; (3) engaging in illegal activities or activities contrary to social morality; (4) engaging in activities that seriously affect the rights and interests of other parties and refusing to stop after being persuaded; (5) other circumstances affecting contract performance as provided by law. If the travel agency terminates the contract due to the above circumstances, it shall notify the group member in writing or by other means, and after deducting necessary expenses as appropriate, refund the remaining balance to the group member.
(2) Tour Fees
1. Fees included:
1) Luxury air-conditioned tour coach or other transportation specified in the itinerary
(Note: This company arranges vehicles according to group size, ensuring one seat per person. Luggage requirements: each person may bring one carry-on bag and one vehicle luggage piece (the sum of length, width, and height must not exceed 158 cm, and weight must not exceed 23 kg).)
2) Accommodation in European star-rated hotels, with breakfast at the hotel. (Note: day-trip itineraries do not include hotel accommodation.)
3) Served throughout by experienced Chinese-speaking tour leaders who accompany the group and lead sightseeing.
2. Fees not included:
1) Drivers, tour guides and all tipping.
2) Meal expenses during the itinerary.
3) Expenses incurred during free time activities.
4) Admission tickets, boat tickets and bridge fees for optional paid tour items listed in the itinerary.
5) Personal expenses incurred by group members during the itinerary, such as non-free meals and beverages on transportation, excess baggage fees; laundry, telephone, telegram, drink and alcohol expenses during accommodation; hotel expenses for those who extend their stay; personal medical expenses for injury or illness, costs and rewards for recovering lost personal belongings, etc.
6) Various medical insurance, personal accident insurance, and baggage insurance fees.
7) Additional expenses caused by force majeure factors such as weather, traffic delays, strikes, transportation failures, personal matters, and circumstances beyond the control of our company.
8) All expenses after leaving the group.
9) Other items not included in the "Fee Includes" above.
Our company reserves the final right of interpretation for other fees not listed above.
3. Self-operated product discounts and usage rules
1) Children under 6 enjoy a 35% discount on standard routes! Children under 6 enjoy a 20% discount on boutique small-group routes! *Note: children do not occupy a bed; if a bed is needed, please contact us! If one adult travels with a child, the child pays full price.
2) Only one coupon may be used per order.
3) Only Travel Treasure points may be combined with other discounts; other types of discounts cannot be used together. If multiple discount terms apply at the same time, the highest discount applies and discounts cannot be stacked.
4. Room-sharing service
1) Solo registrants may choose the roommate-matching service; our company will arrange same-sex roommate matching. Whether or not a roommate is successfully matched, our company will not charge the guest a single-room supplement. Note: if an order is placed within 5 days before departure, our company reserves the right to charge the full-trip single-room supplement based on actual circumstances. [Note: the free roommate-matching service does not apply to accommodation before or after the tour];
2) Single-number guests who sign up for the [Refined Chinese Small Group] itinerary may accept room sharing. Guests who place the order first must prepay the single-room supplement; when other guests later share the room, the prepaid single-room supplement can be refunded.
3) Some routes do not arrange room-sharing. If an odd number of people sign up for such a route, they must register at the single-room price, for example for the USA/Canada/Kenya/Egypt, etc. [Note: for some routes where room-sharing is unavailable, customer service will remind you separately].
(3) Obligations of Group Members
1. Group members must not engage in illegal activities during the trip.
2. Group members must not harm the interests of the country, society, or collective, or the lawful rights and interests of others, when exercising their rights.
3. Observe public order and respect social morality. Group members should respect the dignity of tourism service personnel and show mutual respect and assistance among fellow group members; respect local ethnic customs and local conditions; strictly prohibit carving or graffiti on landscapes or buildings, spitting, littering and other uncivilized behavior.
4. Make an effort to learn the knowledge needed for travel and improve your self-protection awareness. It is recommended that group members independently choose and purchase personal accident insurance and other insurance for travel. During the trip, you should properly keep your luggage and belongings; valuables should be carried with you or protected by other measures. In the absence of any specific request from group members, the travel agency assumes that group members have independently purchased overseas travel insurance, and is not responsible for consequences arising from customers not having purchased insurance. (Note: The insurance mentioned here refers only to overseas travel insurance. Transportation, sightseeing, and other items already include the corresponding insurance required by local law, which is not included in the overseas travel insurance.)
5. When traveling, pay attention to local weather conditions and pay attention to children's safety.
6. When group members voluntarily participate in dangerous tourism projects included in regular tour itineraries, including rock climbing, mountaineering, rafting, diving, bungee jumping, and other tourism projects that may cause personal injury, any resulting disputes, property losses, or personal injuries shall be borne by the group member individually, and our company bears no responsibility.
(4) Liability
1. Our company reserves the right to change accommodation locations, travel routes, sightseeing order, visited attractions and departure dates as the specific circumstances require.
2. If the number of participants is insufficient, or changes beyond our company's control occur, such as problems with ships or flights, the company reserves the right to modify or cancel the itinerary. If the itinerary is cancelled, the company will fully refund fees paid by group members or recommend a similar product as a replacement. The company bears no liability for cancelling any itinerary.
3. In the event of social unrest, terrorist activities, major contagious epidemics, natural disasters, calamities, riots, murder, civil disturbances, war or other disasters beyond our control that may seriously endanger the personal safety of group members, as well as weather, transportation, strikes or other emergencies, the company has the right to cancel or replace any tour item before departure or after departure, and also the right to shorten or extend the itinerary, but must notify group members in advance. Any additional expenses or losses incurred are unrelated to the company, and group members may not object or withdraw on that basis.
4. Since public security conditions vary from country to country, group members should pay attention to personal and traffic safety and properly keep their belongings and luggage. If any loss, theft, robbery, or other loss or damage occurs during the trip, please promptly notify the tour leader and report to the police immediately. Our company does not assume any legal liability.
5. Group members must carry valid passports with visa pages, residence permits, and other identification documents at all times. If early withdrawal from the group is caused by problems with identification documents or passports, the participant shall bear the responsibility themselves, and the remaining tour fee will not be refunded. If this affects the normal itinerary of other group members, the group member shall bear corresponding compensation liability.
6. If a group member encounters an accident during the itinerary (such as accidents during recreational or game activities, illness, death, falls, or injuries caused by personal activities, or if the group member violates the terms and notices stated in our company's agreement) resulting in personal injury or death or property loss, related responsibilities and expenses shall be borne by the group member; our company is not responsible for such injuries, deaths, or property losses. If the group member causes losses to our company as a result, the group member shall bear compensation liability.
7. If a group member deliberately fails to abide by the rules or interferes with the normal activities and interests of the group, our tour leader has the right to cancel their participation qualification, and the fees paid will not be refunded. The company is not responsible for any actions of that member after leaving the group.
8. The times marked in the itinerary are for reference only. Actual arrival times may be delayed due to force majeure factors such as weather, traffic jams, traffic accidents, festival events, riots and strikes. We appreciate your understanding. If group members need to take other transportation to other cities for subsequent itinerary arrangements, it is strongly recommended to reserve at least 3 hours of spare time to avoid inconvenience caused by itinerary delays. The company is not responsible for losses incurred by self-arranged itineraries due to insufficient spare time reserved by group members.
(5) Overseas Travel Safety Guidelines and Other Notes
I. Friendly Reminders
1. Some attractions in Europe offer student discounts; students are advised to bring a student card.
2. Plug standards differ across European countries (for example, plugs in Italy and Switzerland differ from those used in Germany). If needed, please bring your own plug adapters.
3. For safety reasons, European coach rules require children to occupy a seat regardless of age. Since most tour buses do not provide child safety seats, parents traveling with children under 3 may bring their own; however, each child safety seat occupies one bus seat, and it cannot be guaranteed that all self-provided seats are compatible with tour buses. Please take note.
II. Safety Notice
Clothing
1. Weather in Europe is changeable; please be sure to carry rain gear and a thicker jacket.
2. Please keep your belongings and luggage safe. The company is not responsible for loss or theft.
3. Clearly write your name and contact method on your luggage for identification and for easy return if lost luggage is found. If luggage is lost, promptly notify relevant organizations (such as hotels, airlines, etc.) and report to the police. If it cannot ultimately be recovered, keep the police report to claim compensation from the relevant organizations or insurance company (if insurance was purchased).
Food
1. Hotel breakfast: Europeans usually eat a simple breakfast. Hotel breakfasts generally consist only of bread, coffee, tea, juice, etc. All hotels arranged by our company include a buffet breakfast;
2. Bring bottled water, dry food and other snacks for emergencies, especially for the elderly and children.
3. Do not drink unclean water, and do not eat unhygienic food or food that smells or has spoiled;
4. Do not accept or consume cigarettes, food, or drinks given by strangers.
5. To prevent discomfort from changes in water and food during travel, bring commonly used or habitual medications. Long-term patients should carry medical records in case of need. Never casually take medicines provided by others.
6. Our agency does not provide or arrange alcoholic drinks. Group members who enjoy drinking should strictly control their alcohol intake during the trip. Any responsibility for drunken behavior, disturbing public order, infringing on others, or causing financial losses to third parties shall be borne by the person at fault.
Stay
1. Hotel facilities:
① European cities are relatively small, the number of hotels in city centers is extremely limited, and the hotels are not large, with older facilities, and do not match the standard of comparable hotels in China.
② Hotels in Europe do not provide toothbrushes, toothpaste, or slippers. Please prepare your daily necessities.
③ Please check whether the supplies provided by the hotel are complete and undamaged. If anything is missing or damaged, please report it immediately to the hotel staff or your tour guide.
④ For various reasons, such as environmental protection, historic buildings, and Europe's relatively cool climate, many hotels do not have air conditioning.
⑤ Italian hotel buildings are quite old. Blankets are generally kept in the room's wardrobe; if none are present, please contact the front desk to request one.
⑥ Guests who need one should bring their own small travel hair dryer.
⑦ German-style double rooms usually have one large bed or two sets of bed frames. Regardless of whether guests request one large bed or two single beds, this bed arrangement is common in most of Europe.
2. Hotel dining:
① European hotel rooms do not provide hot drinking water.
② Please cherish food, do not waste it, and do not take it away.
③ Breakfast times vary among European hotels. Please be sure to arrive at the restaurant early according to the time announced by the hotel, to avoid insufficient food supply due to late arrival for personal reasons.
④ Hotel dining in Europe differs somewhat from China. Breakfast is relatively simple (German breakfasts are more substantial, while Italian breakfasts are the simplest, consisting only of bread and coffee), and lunch and dinner are also not especially lavish. Both quantity and quality may differ considerably from domestic standards.
3. Hotel check-in safety reminders:
① Please keep valuables safely with you and do not leave them in the hotel room. Avoid carrying large amounts of cash or expensive watches and jewelry. Keep travel documents and belongings safe, and carry one set of photocopies of your travel documents and credit cards to serve as proof for replacement in case of loss. Our company is not responsible for any loss or theft. ② Please do not smoke in the hotel room. Any hotel fines resulting from this will be paid by the person responsible.
③ After checking into the hotel, you should review the hotel's safety instructions, check whether the room windows can be opened, locate the fire-fighting equipment, and become familiar with the hotel's emergency exits, safety staircases, and evacuation routes.
④ Do not casually tell strangers where you are staying or your room number, and do not allow strangers or people claiming to be hotel maintenance staff to enter your room easily. Lock the room door when going in and out, check that the door and windows are closed and the safety lock is engaged before sleeping, and keep valuables close to you rather than near windows or other exposed places.
⑤ If group members need to go out while staying at the hotel, they should inform the accompanying tour guide and collect a hotel business card from the front desk. The card shows the hotel address and phone number, so if you get lost, you can ask for help by showing the address on the card.
Line
1. Boarding and alighting:
① All group members must gather on time and depart on time. Please arrive at the boarding location 15 minutes in advance. Our tour coach will not wait. Those who fail to gather and depart at the agreed time and place, or fail to join midway, will be deemed to have voluntarily withdrawn, and no refund will be given.
② The departure and arrival times stated on the webpage are estimated times. The specific boarding and alighting locations shall be confirmed by our company. (If traffic conditions or other special circumstances prevent our coach from arriving at the boarding point on time, or if the time or location changes temporarily, our company will notify you promptly. Please be patient.)
③ Coaches come in three types: full-size coaches, midi coaches, and 9-seat minibuses. Full-size coaches generally have a luggage compartment for storing luggage, while midi coaches and 9-seat minibuses have relatively smaller luggage space. Given the limited luggage space on buses, we recommend not bringing too much luggage when traveling. Our company will arrange vehicles according to the final group size, ensuring one seat per person.
④ To avoid overcrowding at attractions, bus parking areas in most European cities are located far from the sights, and drivers are not allowed to park randomly; violators face heavy fines. Sometimes the boarding and alighting points are some distance from the attractions. We kindly ask all group members for their understanding.
2. Coach safety tips:
① Smoking is prohibited inside the vehicle.
② Please do not carry prohibited items.
③ Please do not randomly handle any items in the vehicle to avoid unnecessary damage.
④ During temporary bus stops, follow your tour guide's arrangements and do not wander far away.
⑤ When group members get off the bus for sightseeing, dining, or shopping, please make sure the tour bus windows are closed and carry your valuables with you. The travel agency is not responsible for any loss or theft.
⑥ Because the journey is long and the vehicle is heavily loaded, if the coach breaks down and affects the itinerary, the travel agency will quickly take remedial measures. Group members are kindly asked to cooperate actively.
III. Other Notes and Precautions
1. Please abide by local laws and regulations.
2. Be sure to carry your relevant documents and valid passport at all times.
3. When participating in group activities, follow the instructions of the tour leader/guide and avoid leaving the group for safety.
4. Before participating in any high-risk activities, you must assess your personal health condition and abilities, and comply with the relevant safety guidelines for the activity, such as wearing a life jacket, fastening a seatbelt, and wearing suitable or designated clothing. Group members are kindly requested to avoid participating in these activities during free time on the trip. If a group member insists on participating, they must bear the risks themselves.
5. Do not participate in entertainment activities suspected of being illegal.
6. Pay attention to and heed all warnings, such as not wandering around or feeding animals at wildlife parks.
7. When touring in areas with poor public security, extra vigilance is especially required, and traveling alone should be avoided.
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