Nordic Panorama 12-Day Tour | Majestic Fjords + Stunning Iceland [Small Chinese-Speaking Group] < Oslo Start, Reykjavik End >

Cost Inclusions

1. Tour driver/guide: dedicated bus driver plus a Chinese-speaking tour guide, or a Chinese-speaking driver-guide for the entire tour;

2. Vehicle: Tourist coach or business travel van (note: arranged according to the number of registered participants);

3. Hotels: Local 3-4 star hotels throughout the trip;

4. Breakfast: hotel breakfast;

5. Luggage: 1 piece of checked baggage up to 23 kg and 1 piece of carry-on hand luggage;

6. Attraction tickets: Fróðá/Pflug cable car (Fróðárjökull), glacier lagoon boat tour (May–September), Kerið crater lake;

7. Other items: Snow Fjord cruise on Lake Sorrisniva and electric vehicle sightseeing at the Blixdalen glacier.

Expenses not included

1. Tips for the driver and guide;

2. Single room supplement: Solo travelers must pay the single room supplement. If a roommate is found, the single room supplement will be refunded.

3. Lunch and dinner: The tour guide will recommend options, and participation is optional;

4. Entrance tickets to some attractions;

5. Personal travel insurance: For outbound travel, please be sure to purchase insurance to ensure that, in the event of personal accidents such as illness or loss of property, the insurance company will protect your rights and interests;

6. Economic losses and liabilities caused by time delays or itinerary changes due to force majeure factors such as weather, strikes, or malfunctions of aircraft, vehicles, ships, or other means of transportation;

7. Hotel private expenses such as telephone, fax, laundry and ironing, pay TV, haircuts, tobacco and alcohol, beverages, luggage handling and other personal costs; other unlisted ground service expenses (visas, air tickets, travel insurance, etc.);

8. All personal expenses and any fees not mentioned in the package inclusions;

9. Flights: Oslo > Reykjavik (flights at own expense)

Other notes

1. The guide does not provide entrance-site explanation services. Some attractions require purchasing a locally licensed official guide's explanation service at an additional cost, subject to on-site arrangements by the tour guide;

2. Child discount notice: Children under 6 years old who do not occupy a bed and share a double room with 2 parents enjoy a 20% discount (80% of the price). One adult with one child is charged the same price as two adults.

3. The Exquisite Group Series does not guarantee room sharing. A single traveler must pay the single room supplement. If a roommate can be matched up to 7 days before departure, the single room supplement will be refunded.

Optional self-paid activities

Notes on self-paid activities

Attraction tickets

Driver and tour guide tips

The above is for reference only; prices are subject to change, and the price published at the time shall prevail.

Please cooperate with and follow the tour guide's itinerary arrangements for self-paid activities; the guide's itinerary takes priority.

Registration Notice and Liability Terms of VIAJES FH

To best protect your interests, please carefully read our company's "Registration Notice and Liability Terms." The "Registration Notice and Liability Terms" are important matters notified to outbound tour group members by our company and, together with our company's "Overseas Travel Safety Notice and Other Precautions," form part of the travel contract. Our company reserves all rights of interpretation regarding the content of this website.

(1) Registration Process and Precautions

For all bookings made through this website, please carefully read in advance all terms published on our company website, in your order confirmation and in the group departure notice. Once you submit your order, our company will consider that you have confirmed and fully agreed to the terms we have published. If a group member violates the rules mentioned in the terms, all consequences shall be borne by that member.

1. When registering, please first complete the booking form on the website. Carefully fill in and verify all information, including name, gender, ID number, contact details, required room type, and pick-up/drop-off points. The company is not responsible for any losses arising from incorrect information entered by individuals. As tourist bus seats are limited, the company will prioritize boarding based on payment receipt. Please arrange payment within the valid order period after verifying all details. Those who have not paid the full group fee by the deadline will be automatically treated as withdrawn from the group, and our company has the right to cancel your order without further notice.

2. Group members must ensure that 100% of the tour fee is paid more than five working days before the group departs. Due to limited seats on tourist coaches and hotel room allocations, and because hotel bookings often have time limits, members who register within five working days before departure must actively and promptly complete payment; otherwise, the company reserves the right to hold or cancel such bookings depending on the specific circumstances, without prior consent from the registrant. Any handling fees incurred regardless of the payment method shall be borne by the payer. After payment, please send the payment proof (the bank counter transfer slip or a screenshot of the successful online transfer confirmation) to our company by email or fax. The proof must include the corresponding order number, otherwise the finance department cannot match the payment to the order. If the tour fee has not been received 2 days before the group ends due to late payment, the company has the right to require the group member to deposit the corresponding tour fee in cash with the tour guide. If, after verification, a duplicate payment is confirmed, our company will immediately refund the excess tour fee.

3. After our company confirms receipt of the group member's payment, we will confirm the member's participation in the tour. Three days before departure, group members will receive a boarding notice at the email address provided during registration, containing reference information such as the tour guide, itinerary, and pick-up and drop-off points. Due to network delays or spam filters, a group member may not receive the boarding notice three days before departure. If this happens, please contact the relevant staff proactively for assistance.

4. Our company by default arranges hotel room types according to the requirements given by group members at registration. In special circumstances, such as insufficient rooms at certain hotels during peak tourist season or other uncontrollable reasons, room types may change, and group members must cooperate with our arrangements. If on-site room arrangements do not meet a participant's requirements due to an incorrect gender or room type entered at registration, our agency will coordinate and arrange according to the rooms available on the day of hotel check-in, and any additional costs incurred shall be borne by the group member.

5. If a group member needs to leave the tour midway due to special circumstances, they must notify us proactively at the time of registration or before joining the tour and sign a "Mid-Tour Departure Statement." For early departure, a deduction of 16 euros will be made for each hotel night not stayed; if no hotel night is cut short, no tour fee reduction will be granted. If a group member requests to leave midway during the tour, they must proactively inform the tour guide and sign a "Mid-Tour Departure Statement," and the fees paid will not be refunded. Group members must provide truthful information regarding their health, identity, and other matters during registration and throughout the itinerary, fill in relevant materials honestly, and complete legal procedures. Expenses and losses arising from personal reasons such as physical discomfort during the trip shall be borne by the group member themselves. Tourists with special medical histories (for example, those with serious illnesses, terminal illnesses, or infectious diseases) must disclose this truthfully at registration. In view of tourists' health conditions or other reasons, our company reserves the right to decide whether or not to accept them.

6. Travelers aged 70 and above must be accompanied by a family member when registering for the tour and must complete the Tour Participation Declaration. If a traveler without a family member insists on registering, our company has the right to refuse acceptance depending on the circumstances. All consequences arising from a traveler's own reasons during the trip shall be borne by the traveler;

7. If a traveler is pregnant, this must be truthfully declared at registration. In principle, pregnant women more than 24 weeks along are not recommended to join the tour; if they insist on registering, they must be accompanied by a family member and complete the Disclaimer, although our company has the right to refuse acceptance depending on the circumstances. Those less than 24 weeks pregnant who insist on registering must be accompanied by a family member and complete the Tour Participation Declaration, although our company has the right to refuse acceptance depending on the circumstances. All consequences arising from a traveler's personal reasons during the trip shall be borne by the traveler.

8. Minors may join the tour only when accompanied by at least one adult who fulfills guardianship duties and is responsible for the minor's safety. During the trip, all consequences caused by the minor's own reasons or by the accompanying person's negligence in supervision shall be borne by the group member.

9. Group members must confirm that all tour registration information provided is accurate, with personal identification information and contact phone numbers being particularly important. Any consequences caused by incorrect information provided by members (for example, inability to cross the border due to an expired passport or a visa type that does not meet the entry tourism regulations of the relevant country, or the tour leader and other related staff being unable to contact the participant because of an incorrect mobile phone number provided) shall be borne by the participant, including personal return costs, transportation fees, travel expenses and other losses.

9. Registrants must not book any flights or various train or bus tickets related to the registered itinerary on their own before the order is confirmed for participation. If a member books flights or tickets related to the itinerary based on personal intention but ultimately fails to register successfully, all losses shall be borne by the registrant.

(2) Tour Fees

1. Fees include:

Deluxe air-conditioned tour coach or other transportation specified in the itinerary.

Star-rated hotel accommodation in Europe, with breakfast at the hotel. (Note: day tour itineraries do not include hotel accommodation.)

Served by an experienced Chinese-speaking tour leader who will accompany the group and lead sightseeing.

2. Fees do not include:

Driver, tour guide, and all tipping.

Various meal expenses during the itinerary.

Expenses during free time.

Admission tickets, boat fares and bridge toll fees for optional paid tourist activities listed in the itinerary.

Personal expenses incurred by group members during the trip, such as non-complimentary meals on transportation, excess baggage fees; laundry, telephone, telegram, beverage and alcohol charges during accommodation; hotel charges for guests who extend their stay; personal medical expenses for injury or illness, costs and fees for recovering lost personal belongings, etc.

Various medical insurance, personal accident insurance, and baggage insurance fees.

Additional expenses caused by force majeure factors such as weather, traffic delays, strikes, vehicle breakdowns, personal issues, and circumstances beyond the company's control.

All expenses after leaving the group.

We reserve the right of final interpretation regarding other fees not listed in the above item.

3. Discounts and Usage Rules

Children under 6 receive a 35% discount! *Note: Children do not occupy a bed. If a bed is required, please contact us! If one adult is traveling with a child, the child pays the full price.

Groups of 5 or more people receive a 10-euro discount per person.

Apart from Travel Tongbao, which can be used together with other discounts, other discount types cannot be used in combination. If multiple discount terms are met at the same time, the highest discount applies and discounts cannot be stacked.

Day tours and airport transfers can only be paid with VIAJES FH Travel Coins.

Kaiyuan Agency: Products from other travel agencies only enjoy an 8.5 discount when traveling with one child under 6 years old, and the child does not occupy a bed.

(3) Withdrawal from the Tour

1. Group cancellation

More than 31 days before departure (including day 31), our company will charge 5% of the amount payable on the booking order.

15-30 days before departure (including day 30), our company will charge 20% of the amount payable on the booking order.

If cancelled or changed 8-14 days before departure (including the 14th day), this company will charge 50% of the receivable amount of the registration order;

If all car and hotel reservations have been confirmed within 7 days before departure (including the 7th day), this company will not refund the travel fees you have paid;

2. Itinerary change and group exchange

More than 31 days before departure (including day 31), no rebooking fee will be charged.

15-30 days before departure (including day 30), our company will charge a rebooking fee of 10% of the amount payable on the booking order.

If cancelled or changed 8-14 days before departure (including the 14th day), this company will charge a 30% rebooking fee on the receivable amount of the registration order;

0-7 days before departure (including day 7), once vehicle and hotel reservations have all been confirmed and cannot be changed, our company will not refund the travel fees you have paid.

*The receivable amounts include the basic group fee and the surcharge for single room occupancy.

Additionally: Without withdrawing from the tour, free cancellation and room upgrade modifications are available up to 7 days before departure; cancellations and modifications within 7 days are not possible. Train tickets can be cancelled and rescheduled before issuance; after issuance, a 5 euro fee applies for rescheduling and a 10 euro fee for refunds. Once tickets are collected, cancellation and rescheduling are not possible, and the company will not refund any train ticket fees paid.

[Note]:

If group members cannot join the tour on time due to special circumstances, they may reschedule for a future tour; the rescheduling terms are as described above.

If a group member suddenly withdraws during the trip or does not participate in any group activity (such as meals or sightseeing), they must personally complete and sign the "Mid-Tour Withdrawal Statement" provided by our company, and the fees paid will not be refunded.

In all of the above situations, written notice shall be the basis; otherwise, it will be deemed an automatic waiver, and the company assumes no responsibility.

(4) Obligations of Group Members

1. Group members shall not engage in any illegal activities during the trip.

2. Group members, when exercising their rights, shall not harm the interests of the state, society, the collective, or the legal rights and interests of others.

3. Observe public order and respect social morality. Group members shall respect the dignity of tourism service personnel and respect and assist one another among fellow group members; respect local ethnic customs and local conditions; strictly prohibit carving or scribbling on scenery or buildings, spitting, littering, and other uncivilized behavior.

4. Strive to learn the knowledge needed for travel and improve self-protection awareness. Group members may choose and purchase personal accident insurance and other insurance for the trip on their own. During the trip, members should properly keep their luggage and belongings; valuables should be carried on the person or other protective measures should be taken.

5. When traveling, please pay attention to local weather conditions and children's safety.

6. When a traveler voluntarily participates in dangerous tourism activities included in a regular travel itinerary, including rock climbing, mountaineering, rafting, diving, bungee jumping and other tourism activities that may cause personal injury to the traveler, any other disputes, property losses or personal injuries arising therefrom shall be borne by the traveler personally, and our company bears no responsibility.

(5) Liability

1. The company reserves the right to change accommodation locations, travel routes, sightseeing spots, and departure dates as circumstances require.

2. If the group size is insufficient, or if there are changes beyond our company's control such as problems with vessels or aircraft, our company reserves the right to change or cancel the itinerary. If the itinerary is cancelled, our company will refund in full the fees paid by group members or recommend a similar product as a replacement. Our company shall not be liable for any cancellation of any itinerary.

3. In the event of social unrest, terrorist activities, major infectious disease outbreaks, natural disasters, acts of God, riots, murder, rebellion, war, or other incidents beyond our company's control that may seriously endanger the personal safety of group members, as well as weather, traffic, strikes, or other unforeseen circumstances, our company has the right to cancel or replace any tour item before departure or after departure, and also the right to shorten or extend the journey, but group members must be notified in advance. Any additional expenses or losses incurred shall not be the responsibility of our company, and group members may not object or withdraw on such grounds.

4. Since public security conditions vary from country to country, group members should pay attention to personal and traffic safety and properly keep their belongings and luggage. If any loss, theft, robbery, or other loss or damage occurs during the trip, please promptly notify the tour leader and report to the police in time. Our company assumes no legal liability;

5. Group members must carry valid passports and identification documents at all times. Any mid-tour withdrawal caused by problems with identification documents or passports shall be borne by the participant, and the remaining tour fee will not be refunded. If this affects the normal itinerary of other group members, the group member shall bear corresponding compensation liability.

6. If a traveler encounters an accident during the itinerary (such as an accident while participating in entertainment or games, or illness, death, falls or injuries caused by personal activities, or the traveler violates the terms and notices stated in our company's agreement) resulting in personal injury or death or property loss, the related responsibility and expenses shall be borne by the traveler themselves; our company shall not be responsible for such injury, death or property loss. If losses are caused to our company as a result, the traveler shall bear the liability for compensation.

7. If a group member deliberately fails to comply with the rules or interferes with the normal activities and interests of the group, the company's tour leader has the right to cancel the member's participation qualification, and the fees paid will not be refunded. The company is not responsible for any actions of the member after leaving the group.

8. The times indicated in the itinerary are for reference only. Actual arrival times may be delayed due to force majeure such as weather, traffic jams, traffic accidents, holiday events, riots or strikes. We apologize for any inconvenience. If group members need to take other means of transport to other cities after the itinerary, we strongly recommend leaving at least 3 hours of spare time to avoid inconvenience caused by delays. The company is not responsible for losses in self-arranged itineraries caused by members failing to leave sufficient spare time.