【Classic Best Seller】Journey to Europe's Edge: Portugal, Spain and France 10-Day Art Tour (Spain & Portugal)

Included

1. Hotels: Twin rooms in local three-star hotels throughout the tour (accommodation at the hotels listed in the itinerary);

2. Transportation: Tour bus or business-class vehicle (Note: arranged according to the number of bookings);

3. Driver and guide: A professional bus driver plus a Chinese-speaking guide, or a Chinese-speaking driver-guide for the entire tour (Note: For groups traveling in a vehicle with 9 seats or fewer, a Chinese-speaking driver-guide will be provided);

4. Meals: Hotel breakfast;

5. Luggage: 1 piece of checked baggage weighing up to 23 kg and 1 carry-on bag;

Not Included

1. Admission tickets to the attractions listed in the itinerary;

2. Tips for the driver and tour guide (if a small group is accompanied by a driver-guide, tips must be paid for both the driver and the guide);

3. Single-room supplement: Guests who do not wish to share a room and request a single room must pay a single-room supplement for the entire tour (if added during the tour, a double supplement is payable);

4. Lunch and dinner: Your guide will make recommendations; dining is optional.

5. Personal travel insurance: Please make sure to purchase insurance for overseas travel so that an insurer can protect your interests in the event of a personal accident, such as illness or loss of property;

6. Financial losses and liability arising from delays or itinerary changes caused by force majeure, such as weather or strikes, or by malfunctions of aircraft, vehicles, ships, or other means of transport;

7. Personal expenses at the hotel, including telephone, fax, laundry and ironing, pay TV, hairdressing, tobacco and alcohol, drinks, and luggage handling; other local ground expenses not specified (visas, air tickets, travel insurance, etc.);

8. All personal expenses and any expenses not mentioned in the inclusions;

Other Notes

1. Child discount: Children under 6 years old who do not require a bed and share a twin room with 2 parents may receive a 35% discount. If one adult travels with one child, the child is charged the same price as the adult;

2. The tour guide does not provide commentary inside attractions. Some attractions require an additional fee for commentary by a licensed local guide; arrangements made by the tour guide on site will apply;

3. If you are concerned that sharing a room may affect your rest, we recommend purchasing a single-room supplement in advance.

4. Please note: During peak season, visitor controls and long queues at the Sagrada Familia may affect entry. If you wish to visit the interior, we recommend booking tickets online yourself after confirming the time when placing your order.

https://tickets.sagradafamilia.org/site/SagradaFamilia/product/10/type/1 (We recommend purchasing tickets for 11:00 a.m.)

Optional excursions

Information about optional excursions

Mandatory items

Attraction admission tickets

Driver and Tour Guide Tips

The prices above are for reference only. Any price changes will be subject to the rates announced at the time.

Please follow the guide’s itinerary and arrangements for optional excursions; the guide’s arrangements take precedence.

Cancellation and Change Policy

1. Cancellation

31 days or more before departure (including the 31st day): The company charges 5% of the amount due on the booking order;

15–30 days before departure (including the 30th day): The company charges 20% of the amount due on the booking order;

8–14 days before departure (including the 14th day): The company charges 50% of the amount due on the booking order;

Within 7 days before departure (including the 7th day): All vehicle and hotel reservations have been confirmed, and the company regrets that it cannot refund any travel fees you have paid;

*If you cancel after changing your booking: if a traveler cancels after the itinerary has been changed, the cancellation terms will be calculated based on the departure date of the original itinerary.

2. Changes to bookings or tour groups (This change policy applies only to switching between multi-day tours)

31 days or more before departure (including the 31st day): No change fee is charged;

15–30 days before departure (including the 30th day): The company charges a change fee equal to 10% of the amount due on the booking order;

8–14 days before departure (including the 14th day): The company charges a change fee equal to 30% of the amount due on the booking order;

0–7 days before departure (including the 7th day): All vehicle and hotel reservations have been confirmed, so changes are not possible. We regret that the company cannot refund any travel fees you have paid;

*If you change your booking again after a previous change: for a second change made 31 days or more before departure, a 5% change fee will be charged.

*Receivables include the basic tour price and the cost of additional nights.

[Additional information]:

If you are not cancelling your tour, you can cancel or change an additional hotel stay free of charge up to 7 days before departure. Additional stays cannot be cancelled or changed within 7 days of departure. If you add a hotel stay during the tour, a €5 per person service fee applies (nearby hotels may increase their prices). Discounted tour groups are non-refundable and cannot be changed.

[Note]:

1) If a tour member is unable to join the tour as scheduled due to special circumstances, they may change their booking to a later tour, subject to the change terms stated above.

2) If a guest suddenly leaves the tour or does not take part in any group activities while traveling (such as meals or sightseeing), they must complete and sign the “Declaration of Leaving the Tour Early” provided by our company. Fees paid are non-refundable.

3) All of the above must be communicated in writing; otherwise, they will be considered automatically waived, and our company accepts no responsibility.

Important Information for Tour Participants

To best protect your interests, please read our “Booking Information and Terms of Liability” carefully. This document contains important information from our company for travelers on overseas tours and, together with our “Overseas Travel Safety Information and Other Notes,” forms part of the travel contract. Our company reserves the right to interpret all content on this website.

(1) Registration Process and Important Notes

All customers booking through this website must carefully read all terms published on our company website, in the order confirmation, and in the tour departure notice in advance. Once you submit an order, we consider you to have confirmed and fully agreed to all the terms published by our company. If any tour member violates the rules stated in these terms, they shall bear all resulting consequences.

1. To book, first complete the booking form on the website. Please carefully fill in and check all the information, including name, gender, ID number, contact details, room type, and boarding and drop-off points. We accept no responsibility for any losses resulting from incorrect information entered by the traveler. Once your submission is successful, we will send you a booking confirmation. As coach seating is limited, we will prioritize boarding arrangements based on when payment is received. We will select a vehicle based on the size of the group and ensure one seat per person. After checking that all details are correct, please make payment within the validity period of the booking. If the tour fee is not paid in full by the deadline, your booking will be treated as automatically canceled, and we reserve the right to cancel it without further notice.

2. Guests must pay 100% of the tour fee within the order’s payment deadline once the group departure has been confirmed. As coach seats and hotel rooms are limited, and hotel bookings are often subject to deadlines, guests booking within five working days before departure must promptly complete payment. Otherwise, our company reserves the right, depending on the circumstances, to hold or cancel the order without first obtaining the booking guest’s consent. The payer is responsible for any fees incurred by any payment method. After payment, please send proof of payment (the transaction slip for a bank-counter transfer or a screenshot of the successful online transfer) to our company by email or fax. Be sure to include the relevant order number in the proof; otherwise, our finance department cannot match the payment to the order. If, due to late payment, the tour fee has still not arrived two days before the end of the tour, our company may require the guest to provide the tour guide with a cash deposit equal to the tour fee. If it is later verified that the payment was made twice, our company will promptly refund the overpayment.

3. Our company will confirm your place on the tour once we have received your payment. Three days before departure, you will receive a tour confirmation notice at the email address provided when booking. It will include information about the guide, itinerary, and pickup and drop-off points. Due to network delays or spam filtering, you may not receive the notice three days before departure. If this happens, please contact the relevant staff member for assistance.

4. Our default arrangement is to match room-sharing guests of the same gender. We arrange hotel room types according to the requests provided at booking. If a booking includes a single traveler or an odd number of travelers (such as 3, 5, or 7), we will arrange room-sharing as appropriate. If you do not wish to share a room, you may pay an additional single-room supplement. In exceptional circumstances, such as during peak travel periods when a hotel has insufficient rooms or due to other factors beyond our control, room arrangements may change, and tour members must cooperate with our arrangements. If room arrangements on site do not meet your requirements because you entered the wrong gender or room-type preference when booking, our company will coordinate and make arrangements based on room availability at the hotel on the day of check-in. Any additional costs incurred will be borne by the tour member.

Please note: Although we arrange shared-room accommodations for guests who do not know each other, the personal character and conduct of fellow group members are unrelated to our company. In the event of differences in habits or any disputes, neither our company nor the tour guide is responsible for mediating or getting involved.

5. If a group member needs to leave the group partway through the trip for special reasons, they must notify us when booking or before joining the tour and sign a “Mid-Tour Departure Declaration.” For each night of accommodation not used after early departure, the refund will be €30 (or €50 per night if a single room was booked for the entire trip). No tour fee reduction will be made if no hotel night is missed. If a group member requests to leave partway through the trip after it has begun, they must notify the tour guide and sign a “Mid-Tour Departure Declaration”; fees paid will not be refunded. Group members must provide truthful information about their health and identity when booking and during the trip, complete the relevant forms accurately, and fulfill all legal formalities. Group members are responsible for any expenses and losses arising from personal reasons, such as feeling unwell during the trip. Visitors with a history of serious illness, terminal illness, or contagious disease must disclose this truthfully when booking. In view of a visitor’s health or other circumstances, our company reserves the right to decide whether to accept the booking.

6. Travelers aged 70 or above must be accompanied by a family member and complete the “Tour Participation Declaration.” If they insist on joining without a family member, our company reserves the right to refuse them, depending on the circumstances. Group members are responsible for all consequences arising from their own actions during the trip.

7. Pregnant participants must disclose this truthfully when booking. As a general rule, participation is not recommended for pregnant travelers who are more than 24 weeks pregnant. Those who insist on joining must be accompanied by a family member and complete a “Liability Waiver”; however, our company reserves the right to refuse them, depending on the circumstances. Pregnant travelers who are less than 24 weeks pregnant and insist on joining must be accompanied by a family member and complete a “Tour Participation Declaration”; however, our company reserves the right to refuse them, depending on the circumstances. Group members are responsible for all consequences arising from their own actions during the trip.

8. Minors joining the tour must be accompanied by at least one adult who assumes guardianship and is responsible for the minor’s safety. The tour member is responsible for all consequences arising during the trip from the minor’s own actions or the accompanying adult’s failure to provide proper supervision.

9. Tour members must confirm that all information provided for joining the tour is accurate, especially personal identification details and contact telephone numbers. Tour members are responsible for any consequences arising from incorrect information they provide (for example, being unable to cross a border because personal identification has expired or the visa type does not meet the destination country’s entry requirements, or a tour member being unreachable by the tour guide or other relevant staff because an incorrect mobile number was provided). Any resulting personal return, transportation, travel, or other expenses must be borne by the tour member.

10. Please do not book any flights or other tickets related to the tour before your booking has been confirmed. If you book flights or other tickets related to the itinerary at your own discretion but are ultimately unable to join the tour, you will be responsible for all resulting losses.

11. The travel agency may terminate the contract if a tour member falls into any of the following circumstances (unless otherwise provided by relevant laws and administrative regulations): (1) They have an infectious or other disease that may endanger the health and safety of other tour members; (2) They carry items that threaten public safety and refuse to hand them over to the relevant authorities; (3) They engage in illegal activities or activities that violate public morality; (4) They engage in activities that seriously affect the rights and interests of other parties and refuse to heed warnings or stop; (5) Any other circumstance specified by law that affects the performance of the contract. If the travel agency terminates the contract for any of the above reasons, it shall notify the tour member in writing or by other means. After deducting any necessary expenses as appropriate, it shall refund the remaining amount to the tour member.

(II) Tour Fees

1. Inclusions:

1) Luxury air-conditioned coach or other transportation specified in the itinerary

(Note: The agency arranges vehicles according to group size and guarantees one seat per person. Luggage requirements: each person may bring one carry-on bag and one piece of luggage for the vehicle (the sum of its length, width, and height must not exceed 158 cm, and its weight must not exceed 23 kg).

2) Accommodation in European star-rated hotels, with breakfast at the hotel. (Note: Day tours do not include hotel accommodation.)

3) An experienced Chinese-speaking tour leader will accompany the group and lead sightseeing tours.

2. Exclusions:

1) Driver, tour guide, and other tips.

2) All meal costs during the itinerary.

3) Expenses incurred during free time.

4) Admission tickets, boat tickets, and bridge tolls for optional excursions listed in the itinerary.

5) Personal expenses incurred by group members during the itinerary, such as non-complimentary food and drinks on transport; excess baggage fees; laundry, telephone, telegram, drinks, and alcoholic beverages during accommodation; hotel costs for extended stays; medical expenses for personal illness or injury; and costs and rewards for recovering lost personal belongings.

6) Costs of all types of medical insurance, personal accident insurance, and baggage insurance.

7) Additional expenses arising from unavoidable circumstances beyond our company’s control, such as weather, transport delays, strikes, transport breakdowns, or personal issues.

8) All expenses after leaving the tour.

9) Other items not included in the above “Inclusions.”

Our company reserves the right of final interpretation regarding any other expenses not listed above.

3. Discounts on our own products and their terms of use

1) Children under 6 receive a 35% discount on regular tours! Children under 6 receive a 20% discount on small-group tours! *Note: Children do not have their own bed. Please contact us if you require a bed! If one adult travels with a child, the child pays the full price.

2) Only one coupon may be used per order.

3) Travel Pass credits may be combined with other offers. All other offers cannot be combined. If you qualify for multiple offers at the same time, only the highest-value discount will apply; discounts cannot be stacked.

4. Room-sharing service

1) Travelers booking alone may request a room-sharing service. We will arrange a roommate of the same gender. We will not charge a single-room supplement, whether or not we are able to arrange a roommate. Note: For bookings made within 5 days of departure, we reserve the right to charge the full-tour single-room supplement, depending on the circumstances. [Note: Free room-sharing service does not apply to accommodation before or after the tour];

2) Guests traveling alone who book a “Premium Chinese-Speaking Small Group” tour may request to share a room. They must first pay the single-room supplement for the unmatched guest. If another guest is subsequently matched to share the room, the supplement paid in advance will be refunded;

3) Room-sharing is not available on some itineraries. If an odd number of people book one of these itineraries, each person must book and pay the single-room rate. Examples include the United States, Canada, Kenya, and Egypt. [Note: Our customer service team will notify you separately if room-sharing is unavailable on a particular itinerary.]

(3) Tour Member Responsibilities

1. Tour members must not engage in illegal activities during the tour.

2. When exercising their rights, guests must not harm the interests of the state, society or collective, or the lawful rights and interests of others.

3. Observe public order and respect social norms. Tour members should respect the dignity of tourism service staff and show mutual respect and support for other group members. Respect local customs and traditions. Do not deface landmarks or buildings, spit in public, litter, or engage in other uncivil behavior.

4. Make an effort to learn what you need to know for your trip and improve your awareness of personal safety. We recommend that group members choose and purchase their own personal accident and other insurance. During the trip, please keep your belongings safe and carry valuables with you or take other protective measures. Unless a group member specifically requests otherwise, the travel agency assumes that group members have purchased overseas travel insurance themselves and accepts no responsibility for consequences arising from a customer’s failure to purchase insurance. (Note: The insurance mentioned here refers only to overseas travel insurance. Transport and leisure activities include the relevant insurance required by local law; this insurance is not included in overseas travel insurance.)

5. When traveling, please pay attention to the local weather and take care to ensure children's safety.

6. If group members voluntarily participate in hazardous tourist activities included in the regular itinerary, such as rock climbing, mountaineering, rafting, scuba diving, or bungee jumping, any resulting disputes, property loss, or personal injury are their own responsibility and do not involve our company’s liability.

(IV) Liability

1. We reserve the right to change accommodation, routes, the order of visits, attractions, and departure dates as necessary depending on the circumstances.

2. If circumstances beyond our control arise, such as an insufficient number of participants or problems with a ship or aircraft, our company reserves the right to change or cancel the itinerary. If the itinerary is canceled, we will refund all fees paid by guests or recommend a similar alternative product. Our company shall not be liable for canceling any itinerary.

3. In the event of civil unrest, terrorist activity, a major infectious disease outbreak, natural disasters, calamities, disturbances, murder, riots, war, or other disasters beyond our control that may seriously endanger the personal safety of tour members, or in the event of unforeseen circumstances involving weather, transportation, strikes, or other factors, our company reserves the right to cancel or replace any tour activity before or after departure, and to shorten or extend the trip, provided that tour members are notified in advance. Our company is not responsible for any resulting additional expenses or losses, and tour members may not object or withdraw on these grounds.

4. As public safety conditions vary from country to country, please take care of your personal and traffic safety and keep your belongings and luggage secure. If anything is lost or damaged during the trip due to loss, theft, robbery, or other causes, notify the tour leader and report it to the police promptly. Our company accepts no legal liability;

5. Group members must carry a valid passport, visa pages, residence permit, and other required documents at all times. If a group member has to leave the tour partway through because of problems with their documents or passport, they are responsible for this themselves, and the remaining tour fee will not be refunded. If this affects the normal itinerary of other group members, the member must pay the corresponding compensation.

6. If a group member is involved in an accident during the itinerary—for example, an accident while taking part in an entertainment or game activity, or illness, death, a fall, or an injury resulting from personal activities, or if the group member violates the provisions and instructions set out in our company’s terms—any resulting personal injury, death, or property loss, and all related liability and expenses, are the group member’s responsibility. Our company accepts no responsibility for such injury, death, or property loss. The group member must compensate our company for any resulting losses.

7. If a group member deliberately refuses to follow the rules or disrupts the normal activities and interests of the group, our tour leader has the right to cancel their participation. Fees paid will not be refunded, and our company is not responsible for any actions taken by the group member after leaving the tour.

8. All times shown in the itinerary are for reference only. Actual arrival times may be delayed due to various circumstances beyond our control, such as weather, traffic congestion, traffic accidents, festivals or sporting events, unrest, or strikes. We appreciate your understanding. If tour members have onward travel plans requiring other transportation to another city, we strongly recommend allowing at least 3 hours of extra time to avoid inconvenience caused by itinerary delays. Our company accepts no responsibility for losses incurred in independently arranged travel plans due to tour members not allowing sufficient extra time.

(V) Overseas Travel Safety Guidelines and Other Important Notes

I. Helpful Information

1. Some attractions in Europe offer student discounts. Students are advised to bring their student ID cards.

2. Plug standards vary across European countries (for example, plugs used in Italy and Switzerland differ from those used in Germany). Please bring the appropriate plug adapters if needed.

3. For safety reasons, European transport operators require all children to occupy a seat, regardless of age. As most coaches are not equipped with child safety seats, parents traveling with children under 3 may bring their own. However, each child safety seat occupies one passenger seat, and we cannot guarantee that all personal safety seats will be suitable for tour coaches. Please take note.

II. Safety Information

Clothing

1. The weather in Europe is changeable, so please carry rain gear and a warm jacket with you.

2. Please take good care of your belongings and luggage. Our company accepts no responsibility for loss or theft.

3. Clearly label your luggage with your name and contact information for identification and return if it is found after being lost. If your luggage is lost, notify the relevant organizations (such as the hotel or airline) and the police as soon as possible. If it is ultimately not recovered, keep a copy of the police report to make a claim with the relevant organization or your insurance company (if you purchased insurance).

Food

1. Hotel breakfast: Europeans usually have a simple breakfast. Hotels typically serve only bread, coffee, tea, juice, etc. The hotels arranged by our company all include breakfast buffets;

2. Carry bottled water and snacks in case of need, especially if traveling with older adults or children.

3. Do not drink unclean water or eat food that is unhygienic, has an unusual odor, or has spoiled.

4. Do not accept or consume cigarettes, food, or drinks offered by strangers.

5. To prevent discomfort from unfamiliar food or conditions during your trip, bring any medicines you commonly use. Travelers with chronic illnesses should carry their medical records in case they are needed. Never take medicines provided by others without due care.

6. Our travel agency does not provide or arrange alcohol. Group members who choose to drink during the trip must carefully limit their alcohol consumption. The person responsible will bear all liability for drunken misconduct, disrupting public order, infringing on others’ rights, or causing financial losses to third parties.

Accommodation

1. Hotel facilities:

① European cities are relatively small, and centrally located hotels are very limited in number and size. Their facilities are often older and may not be up to the standard of comparable hotels in China.

② European hotels do not provide toothbrushes, toothpaste, or slippers. Please bring your own daily necessities.

③ Check that all the items provided in your hotel room are present and undamaged. If anything is missing or damaged, report it immediately to hotel staff or your tour guide.

④For various reasons, such as environmental protection, the age of the buildings, and Europe's cooler climate, many hotels do not have air conditioning.

⑤Hotels in Italy are relatively old and generally use blankets, which are usually kept in the room closet. If there are none, please contact the front desk to request some.

⑥Please bring a small travel hair dryer if you need one.

⑦German-style double beds often consist of one large bed with two sets of bedding. This bed arrangement is common throughout much of Europe, whether travelers prefer one large bed or two single beds.

2. Hotel meals:

① European hotel rooms do not provide hot drinking water.

② Please do not waste food or take it away.

③ Breakfast hours vary from hotel to hotel in Europe. Please arrive at the restaurant early, in accordance with the time specified by the hotel, to avoid there not being enough food because you arrived late.

④Hotel meals differ somewhat from those in China. Breakfast is fairly simple (German breakfasts are more substantial, while Italian breakfasts are the simplest, consisting only of bread and coffee), and lunch and dinner are not especially generous either. Their quantity and quality differ considerably from those in China.

3. Hotel safety tips:

① Please take good care of your valuables and do not leave them in your hotel room. Avoid carrying large amounts of cash or expensive watches and jewelry. Keep your travel documents and belongings safe, and carry a photocopy of your travel documents and credit cards to facilitate replacement if they are lost. Our company accepts no responsibility for loss or theft. ② Please do not smoke in your hotel room. Any hotel fines incurred as a result will be paid by the person responsible.

③ After checking into your hotel, familiarize yourself with its safety information. Check whether the room windows can be opened and where the fire-fighting equipment is located. Familiarize yourself with the hotel’s emergency exits, emergency staircases, and evacuation routes.

④ Do not tell strangers which hotel or room you are staying in. Do not let strangers or people claiming to be hotel maintenance staff enter your room. Lock the door whenever you enter or leave, and before going to bed check that the door and windows are closed and the security lock is engaged. Keep your belongings close to you; do not leave them near the windows or on the floor.

⑤If you need to leave the hotel during your stay, please inform your tour guide and get a hotel business card from the front desk. The card has the hotel's address and phone number; if you get lost, you can use the address on the card to ask for help.

Trip

1. Boarding and disembarking:

① All tour participants must gather on time and depart promptly. Please arrive at the boarding point 15 minutes in advance. Our tour buses will not wait. Anyone who fails to gather at the agreed time and place, or join the tour along the way, will be considered to have withdrawn voluntarily and will not receive a refund.

② The pick-up and drop-off times shown on the website are estimates. The exact pick-up and drop-off locations are subject to confirmation by our company. (If traffic or other unforeseen circumstances prevent our bus from reaching the pick-up point on time, or if the time changes at short notice, we will notify you promptly. Please wait patiently.)

③ Coaches come in three types: large coaches, minibuses, and 9-seat minibuses. Large coaches generally have dedicated luggage compartments, while minibuses and 9-seat minibuses have less luggage space. As bus luggage-compartment space is limited, we recommend bringing as little luggage as possible. Our company will assign vehicles according to the final group size, ensuring one seat per person.

④ To prevent overcrowding near attractions, buses in most European cities must park some distance away, and drivers are not allowed to stop wherever they like. Violations can incur substantial fines. The boarding and drop-off points may therefore be some distance from the attractions. We appreciate your understanding.

2. Safety tips for traveling by coach:

① Smoking is prohibited on the bus.

② Do not bring prohibited items.

③ Do not tamper with anything on the vehicle, to avoid unnecessary damage.

④ While the bus is temporarily stopped, follow your tour guide’s instructions and do not wander off.

⑤When getting off the coach for sightseeing, meals, or shopping, please make sure to close the coach windows and keep your valuables with you. The travel agency accepts no responsibility for lost or stolen items.

⑥As the journey is long and the vehicles are heavily used along the way, a vehicle breakdown may affect the itinerary. If this happens, the travel agency will promptly take remedial measures. Please cooperate.

III. Other Information and Notes

1. Please comply with local laws and regulations.

2. Be sure to carry the relevant documents and a valid passport with you.

3. During group activities, follow the tour leader’s/guide’s instructions and avoid leaving the group for your safety.

4. Before taking part in any higher-risk activity, you must assess your health and abilities and follow the relevant safety instructions, such as wearing a life jacket, fastening your seat belt, and wearing appropriate or required clothing. We strongly recommend that group members avoid these activities during free time on the trip. If you choose to participate, you do so at your own risk.

5. Do not take part in entertainment activities suspected of being illegal.

6. Pay attention to and take all warnings seriously. For example, do not wander around or feed the animals in a wildlife park.

7. Be especially alert when visiting areas with poor public safety, and avoid going out alone.