【Classic Best Seller】【Dramatic Peaks and Lakes, Close to Nature】Switzerland and France: GoldenPass Express Journey

Included in the price

1. Hotels: Twin rooms in local three-star hotels throughout the trip (accommodation at the hotels listed in the itinerary);

2. Transportation: tour bus or business-class van (Note: arranged according to the number of participants);

3. Tour staff: A professional bus driver plus a Chinese-speaking guide, or a Chinese driver-guide for the entire tour (Note: For vehicles with 9 seats or fewer, a Chinese driver-guide will be provided);

4. Meals: Hotel breakfast;

5. Baggage: 1 checked bag weighing up to 23 kg and 1 carry-on bag;

6. Activity: GoldenPass Express (Zweisimmen to Montreux section);

Not included in the price

1. Admission tickets to attractions listed in the itinerary;

2. Driver and tour guide tips (if the driver also serves as the tour guide for a small group, tips must be paid for both the driver and the tour guide);

3. Single-room supplement: Guests who do not wish to share a room and request a single room must pay the single-room supplement for the entire tour (if added during the tour, a double single-room supplement must be paid);

4. Lunch and dinner: Your guide will make recommendations, and you may choose whether to participate;

5. Personal travel insurance: When traveling abroad, please make sure to purchase insurance to protect your interests in the event of a personal emergency, such as illness or loss of belongings.

6. Financial losses and liability resulting from delays or itinerary changes caused by force majeure, such as weather or strikes, or by malfunctions of aircraft, vehicles, ships or other means of transportation;

7. Personal expenses at hotels, including telephone, fax, laundry and ironing, pay-per-view TV, hairdressing, tobacco and alcohol, beverages and baggage handling; other local charges not specified (visas, air tickets, travel insurance, etc.);

8. All personal expenses and any expenses not mentioned under inclusions;

Other Information

1. Child discounts: Children under 6 who do not require a bed and share a double room with two parents are eligible for a 35% discount. When one adult travels with one child, the child pays the adult price;

2. The tour guide does not provide commentary inside attractions. At some attractions, you may need to pay for commentary by a local licensed guide; arrangements made by the tour guide on site will apply;

3. If you are concerned that sharing a room may disturb your rest, we recommend purchasing the single-room supplement in advance.

Optional activities

Optional activity details

Attraction admission fees

Chillon Castle

CHF 15 per adult (aged 16 and over)

7 CHF/child (ages 6–15)

Jungfraujoch (second-class carriage)

Individual rate (fewer than 10 people; the guide does not accompany the group up the mountain)

Jan–Apr & Nov & Dec 2026: 210 €

May–Oct 2026: 230 €

Group rate (10 or more people)

Jan–Apr & Nov & Dec 2026: 180 €

May–Oct 2026: 200 €

Note: From May to November, an additional €10 per person is required as a reservation fee for individual tickets for the 4th. In other months, please follow the official requirements.

Other Items

Driver and tour guide gratuities

The above prices are for reference only. Any changes will be subject to the prices published at the time.

Please cooperate with and follow the tour guide’s schedule for optional activities; the guide’s schedule takes precedence.

Changes and cancellation policy

1. Tour cancellation

31 or more days before departure (including the 31st day): The company charges 5% of the amount due on the booking order;

15–30 days before departure (including the 30th day): The company charges 20% of the amount due on the booking order;

8–14 days before departure (including the 14th day): The company charges 50% of the amount due on the booking order;

Within 7 days before departure (including the 7th day): Vehicle and hotel bookings will have been fully confirmed. We regret that the company cannot refund any travel fees you have paid;

*For cancellations after a change: if a traveler cancels after the itinerary has been changed, the cancellation terms will be calculated based on the departure date of the original itinerary.

2. Change to another tour (this change policy applies only to switching between multi-day tours)

31 or more days before departure (including the 31st day): No change fee will be charged;

15–30 days before departure (including the 30th day): The company charges a change fee equal to 10% of the amount due on the booking order;

8–14 days before departure (including the 14th day): The company charges a change fee equal to 30% of the amount due on the booking order;

0–7 days before departure (including the 7th day): Vehicle and hotel bookings will have been fully confirmed, and changes will not be possible. We regret that the company cannot refund any travel fees you have paid;

*For a second change after an initial change: if the second change is made 31 days or more before departure, a 5% service fee will be charged.

*Receivables include the basic tour price and additional-night charges.

[Additional information]:

Provided you do not leave the tour, you may cancel or modify an extra hotel night free of charge up to 7 days before departure. Within 7 days of departure, extra nights cannot be canceled or modified. If you add a hotel night during the tour, a €5 per-person service fee applies (nearby hotels may raise their prices). Train ticket numbers are generally sent 3–5 days in advance. Whether or not you have collected your ticket, cancellations and changes are not possible within 48 hours of departure. Please contact us at least 3 days in advance. If the ticket has not been issued, it can be canceled or changed. After issuance, changes incur a €5 service fee and refunds incur a €10 service fee. Once the ticket has been collected, it cannot be canceled or changed, and we regret that we cannot refund the train ticket fee you paid. Discounted group bookings are non-refundable and cannot be changed.

[Note]:

1) If a participant is unable to join the tour as scheduled due to special circumstances, they may change to a future tour, subject to the change terms above.

2) If a participant suddenly leaves the tour or does not take part in any group activities during the trip (such as meals or sightseeing), they must complete and sign the “Declaration of Withdrawal from Tour Mid-Trip” provided by our company. Fees paid are non-refundable.

3) The above situations must be supported by written notice; otherwise, they will be treated as voluntary waivers, and the Company will bear no responsibility.

Tour Information

To best protect your interests, please read our “Booking Information and Terms of Liability” carefully. This document sets out important matters that we must bring to the attention of members of our outbound tour groups. Together with our “Overseas Travel Safety Information and Other Important Notes,” it forms part of the travel contract. We reserve all rights to interpret the content of this website.

(1) Booking process and important notes

If you book through this website, please carefully read all the terms published on our company website and in the order confirmation and tour departure notice in advance. Once you submit your order, we will consider this confirmation that you have fully read and agreed to our published terms. If any tour member violates the rules set out in these terms, they will bear all resulting consequences.

1. To book, please first complete the booking form on the website. Carefully fill in and check that all details, including name, gender, ID number, contact information, room type required, and boarding and drop-off points, are correct. Our company accepts no responsibility for any losses resulting from errors in the booking information entered by the applicant. Once your submission is successful, we will send you a booking confirmation. As seats on tour buses are limited, we will prioritize boarding arrangements based on when payment is received. We will determine the vehicle according to the group size and ensure one seat per person. After checking that all details are correct, please arrange payment within the order’s validity period. If the tour fee is not paid in full by the deadline, the booking will be treated as automatically canceled. We reserve the right to cancel your order without further notice.

2. Participants must pay 100% of the tour fee within the order-hold period once the group departure is confirmed. As coach seats and hotel rooms are limited, and hotel reservations are often subject to deadlines, participants booking within five business days before departure must promptly complete payment. Otherwise, our agency reserves the right, depending on the circumstances, to hold or cancel such orders without first obtaining the applicant’s consent. The payer is responsible for any fees incurred by paying the tour fee by any method. After payment, please send proof of payment (the transaction slip for a bank-counter transfer or a screenshot of the successful online transfer) to our company by email or fax. Be sure to include the relevant order number on the proof; otherwise, our finance department cannot match the payment to the order. If, because payment was made late, the tour fee has still not reached us two days before the end of the tour, our agency may require the participant to give the tour guide on that tour a cash deposit equal to the tour fee. If we subsequently confirm that payment was made twice, our company will promptly refund the duplicate payment.

3. We will confirm your place on the tour once we have received your payment. Three days before departure, you will receive a tour confirmation notice at the email address provided during booking. It will include information for reference, such as the guide, itinerary, and pickup and drop-off locations. Due to network delays or spam filtering, you may not receive the notice three days before departure. If this happens, please contact the relevant staff member for assistance.

4. We arrange room-sharing with guests of the same gender by default. Hotel room types are arranged according to group members' booking requests. If an individual or an odd number of guests (such as 3, 5, or 7) books, we will arrange room-sharing as appropriate. Guests who do not accept the room-sharing arrangement may pay an additional single supplement. In special circumstances, such as peak travel seasons when a hotel has insufficient rooms or due to other uncontrollable factors, room types may change, and group members must cooperate with our arrangements. If the room assigned on arrival does not meet a guest's request because they entered their gender or room-type preference incorrectly when booking, we will coordinate arrangements based on the rooms available at the hotel that day. Any additional costs incurred will be borne by the group member.

Note: Although we arrange shared rooms for guests who do not know one another, the personalities and conduct of those guests are not our responsibility. We are not responsible for mediating or getting involved in any disputes arising from differences in habits.

5. If a tour member needs to leave the tour partway through due to special circumstances, they must notify us when booking/before joining the tour and sign a “Mid-Tour Departure Declaration.” For each night of accommodation not used after leaving early, €30 will be deducted (€50 per night if a single room was booked for the entire tour). No reduction in the tour price will be given if no hotel nights are missed. If a tour member requests to leave partway through the tour, they must notify the tour guide and sign a “Mid-Tour Departure Declaration”; fees paid will not be refunded. Tour members must provide truthful information about their health, identity and other relevant matters when booking and during the trip, complete the relevant forms truthfully, and comply with legal formalities. Tour members are responsible for any costs and losses arising from personal circumstances, such as feeling unwell during the trip. Travelers with a history of serious illness (for example, a severe or terminal illness, or a contagious disease) must disclose this truthfully when booking. In view of a traveler’s health or other circumstances, our company reserves the right to decide whether to accept the booking.

6. Travelers aged 70 or over must be accompanied by a family member and complete the “Tour Participation Declaration” when booking. If a traveler insists on booking without a family member, our company reserves the right to refuse the booking at its discretion. Tour members are responsible for all consequences arising from their own actions during the trip.

7. Pregnant travelers must disclose their pregnancy truthfully when booking. As a general rule, travelers who are more than 24 weeks pregnant are advised not to join the tour. Those who insist on booking must be accompanied by a family member and complete the “Liability Waiver”; however, our company reserves the right to refuse the booking at its discretion. Travelers who are less than 24 weeks pregnant and insist on booking must be accompanied by a family member and complete the “Tour Participation Declaration”; however, our company reserves the right to refuse the booking at its discretion. Tour members are responsible for all consequences arising from their own actions during the trip.

8. Minors joining the tour must be accompanied by at least one adult who fulfills their guardian responsibilities and is responsible for the minor’s safety. The tour member is solely responsible for any consequences during the trip arising from the minor’s own actions or from the accompanying adult’s failure to provide proper supervision.

9. Tour members must confirm that all information provided for joining the tour is accurate, especially personal identification details and contact phone numbers. Tour members shall bear all consequences resulting from incorrect information they provide (for example, being unable to cross a border because personal identification documents have expired or the visa type does not meet the destination country’s entry requirements; or a tour member providing an incorrect mobile phone number, preventing the tour guide or other relevant staff from contacting them). Any resulting costs, including personal return travel, transportation, and travel expenses, shall be borne by the tour member.

10. Applicants are advised not to book any flights or other tickets related to the tour itinerary before their booking is confirmed. If a participant chooses to book flights or other tickets related to the itinerary but is ultimately unable to join the tour, the applicant shall bear all resulting losses.

11. The travel agency may terminate the contract if a participant falls into any of the following circumstances (unless otherwise provided by relevant laws or administrative regulations): (1) Has an infectious disease or other illness that may endanger the health and safety of other participants; (2) Carries items that threaten public safety and refuses to hand them over to the relevant authorities; (3) Engages in illegal activities or activities that violate public morality; (4) Engages in activities that seriously infringe on the rights and interests of other parties, and fails to heed warnings or stop; (5) Other circumstances specified by law that affect the performance of the contract. If the travel agency terminates the contract for any of the above reasons, it shall notify the participant in writing or by other means, and may deduct necessary expenses as appropriate before refunding the balance.

(2) Tour fees

1. The price includes:

1) Luxury air-conditioned tour bus or other transportation specified in the itinerary

(Note: Our agency arranges vehicles according to group size and guarantees one seat per person. Luggage allowance: each person may bring one personal bag on board and one item of luggage stowed in the vehicle (the sum of its length, width and height must not exceed 158 cm, and its weight must not exceed 23 kg).

2) Accommodation in European star-rated hotels, with breakfast at the hotel. (Note: day tours do not include hotel accommodation)

3) An experienced Chinese-speaking tour leader will accompany the group and lead sightseeing activities.

2. Excluded from the price:

1) Driver, tour guide, and other tips.

2) The cost of all meals during the itinerary.

3) Expenses during free time.

4) Admission tickets, boat tickets, and bridge tolls for optional tour activities listed in the itinerary.

5) Personal expenses incurred by tour members during the trip, such as non-complimentary meals and drinks on transportation; excess baggage fees; laundry, telephone, telegram, beverage and alcohol charges during accommodation; hotel costs for extended stays; medical expenses for personal illness or injury; and costs and rewards for recovering lost personal belongings.

6) Costs of any medical insurance, personal accident insurance and baggage insurance.

7) Additional expenses resulting from force majeure beyond our company’s control, such as weather, traffic delays, strikes, transportation breakdowns or personal issues.

8) All expenses incurred after leaving the tour.

9) Other items not included in the “Price Includes” section above.

Our company reserves the right to make the final interpretation of any other fees not specified above.

3. Discounts on self-operated products and their terms of use

1) Children under 6 receive a 35% discount on regular tours! Children under 6 receive a 20% discount on small-group premium tours! *Note: Children do not get their own bed. Please contact us if you need a bed! If one adult travels with a child, the child pays the full price.

2) Only one coupon may be used per order.

3) Except for Travel Cash, which may be combined with other offers, all other offers may not be used together. If multiple offers apply, only the highest-value offer will be honored; offers cannot be stacked.

4) Free room-sharing service for self-operated products: Solo travelers may choose this service, and we will arrange a roommate of the same gender. No single supplement will be charged, whether or not we are able to find a roommate. Note: For bookings made within 5 days of departure, we reserve the right to charge the single supplement for the entire tour, depending on the circumstances. Free room-sharing is not available for accommodation before or after the tour.

(3) Tour member responsibilities

1. Participants must not engage in illegal activities during the tour.

2. When exercising their rights, participants must not harm the interests of the state, society or collective, or the lawful rights and interests of others.

3. Observe public order and respect social norms. Group members should respect the dignity of tourism service staff and show mutual respect and cooperation with other group members. They should also respect local customs, traditions, and ways of life. Do not deface landscapes or buildings, spit, litter, or engage in other uncivilized behavior.

4. Make an effort to learn what you need to know for your trip and increase your awareness of personal safety. Group members may choose and purchase personal accident travel insurance or other insurance. During the trip, keep your belongings safe and carry valuables with you or take other protective measures.

5. When traveling, pay attention to the local weather and take care to ensure children’s safety.

6. If a tour member voluntarily takes part in hazardous activities included in the official itinerary, including rock climbing, mountaineering, rafting, scuba diving and bungee jumping, any resulting disputes, property loss or personal injury will be the tour member’s responsibility, and our company will bear no liability.

(4) Liability

1. Our company reserves the right to change accommodation locations, travel routes, attractions, and departure dates as circumstances require.

2. If circumstances beyond our company’s control arise, such as insufficient participants or problems with a ship/flight, our company reserves the right to change or cancel the itinerary. If the itinerary is canceled, our company will refund all fees paid by participants or recommend a similar replacement product. Our company will not be liable for canceling any itinerary.

3. In the event of civil unrest, terrorist activity, a major infectious disease outbreak, natural disasters, calamities, disturbances, murder, riots, war, or other events beyond the Company's control that could seriously endanger the personal safety of group members, as well as unforeseen circumstances such as weather, traffic, or strikes, the Company reserves the right to cancel or replace any tour activity before or after departure, and to shorten or extend the trip, provided that group members are notified in advance. The Company shall not be liable for any additional expenses or losses arising from such events, and group members may not object or withdraw on these grounds.

4. As public safety conditions vary from country to country, group members should take care of their personal and traffic safety and safeguard their belongings and luggage. If anything is lost, stolen, or damaged during the trip, notify the tour leader and report it to the police promptly. Our company accepts no legal liability.

5. Tour members must carry a valid passport, visa pages, residence permit and other documents at all times. If a tour member leaves the tour partway through because of problems with their documents or passport, they are responsible for this, and the remaining tour fee will not be refunded. If this affects the other tour members’ itinerary, the tour member must pay the corresponding compensation.

6. If a tour member is involved in an accident during the trip (for example, an accident while taking part in an entertainment or game activity, or illness, death, a fall or other injury resulting from personal activities, or a breach of the terms or guidelines set out by our company) that results in personal injury or property loss, the tour member is responsible for all related liability and costs. Our company accepts no responsibility for such injury or loss. The tour member must compensate our company for any resulting losses.

7. If a tour member deliberately fails to follow the rules or disrupts the group’s normal activities or interests, our tour leader may cancel their participation in the tour. Fees paid will not be refunded, and our company will not be responsible for anything the tour member does after leaving the tour.

8. All times listed in the itinerary are estimates. Actual arrival times may be delayed due to various force majeure events, such as weather, traffic congestion, traffic accidents, holiday events, riots, or strikes. We appreciate your understanding. If you have onward travel plans requiring you to take other transportation to another city, we strongly recommend allowing at least 3 hours of free time to avoid inconvenience caused by delays or disruptions to the itinerary. Our company accepts no responsibility for any losses resulting from self-arranged travel plans when tour members have not allowed sufficient free time.

(5) Overseas travel safety information and other important notes

I. Helpful information

1. Some attractions in Europe offer student discounts. Students are advised to bring their student cards.

2. Plug standards vary across European countries (for example, plugs in Italy and Switzerland differ from those used in Germany). Please bring different plug adapters if needed.

3. For safety reasons, European transport operators require all children to occupy a seat, regardless of age. As most coaches are not equipped with child safety seats, parents traveling with children under 3 may bring their own. However, each child safety seat occupies one passenger seat, so we cannot guarantee that all personal child safety seats will be suitable for the tour coach. Please take note.

II. Safety Information

Clothing

1. The weather in Europe is changeable. Be sure to bring rain gear and a warm coat.

2. Please take good care of your belongings and luggage. Our company accepts no responsibility for loss or theft.

3. Clearly label your luggage with your name and contact details for identification and return if it is found after being lost. If your luggage is lost, notify the relevant organizations (such as the hotel or airline) and the police as soon as possible. If it is not recovered, keep the police report to file a claim with the relevant organization or insurance company (if you purchased insurance).

Meals

1. Hotel breakfast: Breakfast in Europe is usually simple. Hotel breakfasts typically include only bread, coffee, tea, juice, and similar items. The hotels we arrange all include a buffet breakfast;

2. Bring bottled water and snacks in case of need, especially for older adults and children.

3. Do not drink unsafe water or eat unhygienic, spoiled, or foul-smelling food;

4. Do not accept or consume cigarettes, food, or drinks offered by strangers.

5. To prevent travel-related illness, bring commonly used or familiar medicines. Travelers with chronic conditions should carry their medical records in case they are needed. Never take medicines provided by others without careful consideration.

6. Our agency does not provide or arrange alcoholic drinks. Tour members who choose to drink during the trip must strictly limit their alcohol consumption. The person responsible shall bear all liability for any drunken misconduct, disruption of public order, infringement of others’ rights or financial loss caused to a third party.

Stay

1. Hotel facilities:

① European cities are relatively small, with very few hotels in city centers. Hotels are generally small, with older facilities, and may not meet the standards of comparable hotels in China.

② European hotels do not provide toothbrushes, toothpaste, or slippers. Please bring your own daily necessities.

③ Check that all the amenities provided in your hotel room are present and undamaged. If anything is missing or damaged, report it immediately to hotel staff or your tour guide.

④ For various reasons, including environmental considerations, the age of the buildings, and Europe’s relatively cool climate, many hotels do not have air conditioning.

⑤ Italian hotel buildings are often quite old and generally use blankets, which are usually kept in the room closet. If there are none, please contact the front desk to request some.

⑥ Guests may bring a small travel hair dryer if needed.

⑦ German-style double beds often consist of one large bed with two sets of bedding. This bed configuration is common in most parts of Europe, whether travelers request one large bed or two single beds.

2. Hotel dining:

① European hotel rooms do not provide hot drinking water.

② Please avoid wasting food, and do not take it away.

③ Breakfast times vary from hotel to hotel in Europe. Please be sure to arrive at the restaurant early enough to eat within the time specified by the hotel, so that you do not arrive too late and find there is not enough food due to personal circumstances.

④ Hotel meals differ somewhat from those in China. Breakfast is generally simple (German breakfasts are more substantial, while Italian breakfasts are the simplest, consisting only of bread and coffee). Lunch and dinner are also not particularly lavish, and their quantity and quality are considerably different from what you may be used to at home.

3. Hotel safety tips:

① Please keep your valuables safe and do not leave them in your hotel room. Avoid carrying large amounts of cash or expensive watches and jewelry. Keep your travel documents and belongings secure, and carry a set of photocopies of your travel documents and credit cards in case they need to be replaced if lost. Our company accepts no responsibility for loss or theft. ② Please do not smoke in hotel rooms. Any resulting hotel fines must be paid by the person responsible.

③ After checking into the hotel, familiarize yourself with its safety information. Check whether the room windows can be opened and where the fire-fighting equipment is located, and note the emergency exits, stairways, and evacuation routes.

④ Do not tell strangers the name of your hotel or your room number, and do not let strangers or people claiming to be hotel maintenance staff enter your room. Lock the door whenever you leave or enter, and before going to bed check that the door and windows are closed and the security lock is engaged. Keep your belongings close by and do not leave them near the windows or on the floor.

⑤ If you need to go out after checking into the hotel, inform your tour guide and pick up a hotel business card from the front desk. It has the hotel’s address and phone number, which you can use to ask for help if you get lost.

Travel

1. Boarding and alighting:

① All tour members must gather and depart on time. Please arrive at the pick-up point 15 minutes in advance. Our tour buses will not wait. Anyone who fails to gather and depart at the agreed time and place, and is unable to join the tour along the way, will be deemed to have forfeited the tour voluntarily. No refund will be given.

② The pick-up and drop-off times shown on the website are estimates. The exact pick-up and drop-off locations are subject to confirmation by our company. (If traffic or other exceptional circumstances prevent our bus from arriving at the pick-up point on time, or if the time changes at short notice, our company will notify you promptly. Please wait patiently.)

③ Coaches are divided into three types: large coaches, minibuses, and 9-seat vans. Large coaches generally have dedicated luggage compartments, while minibuses and 9-seat vans have relatively limited luggage space. As coach luggage compartments are limited in size, we recommend bringing as little luggage as possible. We will assign vehicles according to the final group size to ensure one seat per person.

④ To avoid congestion near attractions, in most European cities coach parking areas are some distance from the attractions, and drivers are not permitted to stop just anywhere. Violations carry heavy fines. The pick-up and drop-off points may therefore be some distance from the attractions. We appreciate your understanding.

2. Safety tips for traveling by coach:

① Smoking is prohibited on the bus.

② Please do not bring prohibited items.

③ Please do not handle anything on the vehicle unnecessarily, to avoid accidental damage.

④ While the coach is temporarily parked, follow your tour guide’s instructions and do not wander off.

⑤ When leaving the coach to visit attractions, eat, or shop, please make sure the coach windows are closed and take your valuables with you. The travel agency accepts no responsibility for items that are lost or stolen.

⑥ As the journey is long and the vehicles are heavily loaded, if a coach breaks down and affects the itinerary, the travel agency will promptly take remedial measures. We ask all group members to cooperate.

III. Other information and important notes

1. Please comply with local laws and regulations.

2. Be sure to carry the relevant documents and a valid passport with you.

3. For your safety, follow the tour leader/guide's instructions during group activities and avoid leaving the group.

4. Before taking part in any high-risk activity, assess your health and abilities, and follow the relevant safety instructions, such as wearing a life jacket, fastening a seat belt, and wearing suitable or required clothing. We strongly recommend that group members avoid these activities during free time on the trip. If you choose to participate, you do so at your own risk.

5. Do not participate in entertainment activities suspected of being illegal.

6. Pay attention to and heed all warnings. For example, do not walk around or feed the animals in a wildlife park.

7. Take extra care when visiting areas with poor security, and avoid going out alone.