7-Day Kenya Safari (English-Speaking Group)

Suggested accommodation or equivalent:

MASAI MARA PARK：MITI MINGI TENTED CAMP or Lenchanda Tourist Camp or Similar Hotel

LAKE NAIVASHA ：LEISURE APEX RESORT or Chambai hotel or Similar Hotel

LAKE NAKURU PARK：CITY MAX HOTEL or Buraha zenoni Hotel or Similar Hotel

AMBOSELI NATIONAL PARK：NYATI CAMP or Amboseli Mountain view camp or Similar Camp

Inclusions:

1. National park admission tickets

2. Accommodation and meals mentioned in the itinerary

3. 1 liter of drinking water per person per day

4. Wildlife safari activities

5. Transportation during the itinerary

6. Professional English-speaking guide (driver-guide)

Exclusions:

1. Personal items such as insect repellent;

2. Alcoholic and other beverages;

3. Tips for the driver and tour guide (US$10 per person per day);

4. Optional activities, if you wish to participate, are paid for directly to the guide while on tour;

5. Other expenses not mentioned in the itinerary.

6. International airfare

7. Airport transfer fees and transfers to or from hotels more than 5 km from downtown Nairobi:

(1) Airport pickup €36.00 (Pickup service is available for flights arriving before 7:00 a.m. on the same day or flights arriving the previous day. Pickup and drop-off prices depend on the number of passengers, distance and time. €36 is for reference only; please contact customer service for details.)

(2) Hotel pickup €24.00 (Pickup from hotels within 5 km of downtown Nairobi is free. Hotels more than 5 km away incur an additional pickup fee. Hotel pickup prices vary by group size; €24 is for reference only. Please contact customer service for details.)

Optional activities:

Masai Mara village tour (Masai village): US$20 per person

Balloon safari: US$480/person

Boat ride: US$20/person

Airport pick up or drop off: US$30/person, one way

Visit- crescent island- 33 USD per person (naivasha)

Bike ride- 5 USD per person (hells gate naivasha)

Walking safari- 10 USD per person

Other important notes:

1. Children under 2 years old travel free; children aged 3–6 receive 50% off, and children aged 6–13 receive 25% off. Please contact customer service to adjust the price;

2. Airport transfer prices depend on the number of people, distance, and time. The price of €36 is for reference only; please contact customer service for details;

3. Hotel pick-up prices vary depending on the number of people. The price of €24 is for reference only; please contact customer service for details;

4. Several nights of the itinerary are spent in tents at an eco-camp. Please consider this carefully before booking.

5. Please contact customer service for prices if you wish to upgrade your accommodation.

Booking Information and Terms of Liability

To best protect your interests, please carefully read our “Booking Requirements and Liability Terms.” These are important matters concerning outbound tour participants that our company brings to your attention. Together with our “Overseas Travel Safety Guidelines and Other Precautions,” they form part of the travel contract. Our company reserves all rights to interpret the contents of this website.

(1) Registration Process and Important Notes

Anyone booking through this website must carefully read all terms published on our company website, booking confirmation, and tour joining notice in advance. By submitting an order, you confirm that you have read and fully agree to the terms published by our company. Tour members are solely responsible for any consequences arising from their failure to comply with the rules stated in those terms.

1. When booking, first fill out the booking form on the website. Please carefully complete and check all information, including name, gender, ID number, contact details, required room type, pick-up and drop-off points, and all other fields. We accept no responsibility for any losses resulting from incorrect information entered by the customer. As seats on the tour bus are limited, we will prioritize boarding arrangements according to when payment is received. After verifying that all information is correct, please make payment within the order’s validity period. If the tour fee is not paid in full by the deadline, the booking will be considered automatically canceled, and we reserve the right to cancel your order without further notice.

2. Tour members must ensure that 100% of the tour fee is paid at least five working days before departure. As tour bus seats and hotel rooms are limited, and hotel reservations often have time limits, anyone booking within five working days of departure must promptly complete payment. Otherwise, we reserve the right to hold or cancel such orders as circumstances require, without first obtaining the booking party’s consent. The payer is responsible for any fees incurred by any method of payment. After paying, please send proof of payment (the bank counter remittance slip or a screenshot of the successful online transfer) to our company by email or fax. Be sure to include the corresponding order number in the payment details; otherwise, our finance department will be unable to match the payment to the order. If, because payment was made late, the tour fee has still not been received two days before the tour ends, we reserve the right to require the tour member to provide the corresponding amount in cash as a deposit to the tour guide. If we subsequently verify that the payment was made twice, we will immediately refund the excess amount;

3. We will confirm tour participation after confirming receipt of the tour member’s payment. Three days before departure, tour members will receive a boarding notice at the email address provided during booking, containing information such as the guide, itinerary, and pick-up and drop-off points. Due to network delays or spam-filtering, a tour member may not receive the notice three days before departure. If this happens, please contact the relevant staff member for assistance.

4. By default, our company arranges hotel room types according to members’ requests at the time of booking. In special circumstances, such as during peak travel season when individual hotels have insufficient rooms, or for other reasons beyond our control, room types may change, and members must cooperate with our arrangements. If room arrangements at the hotel do not meet a member’s requirements because they entered the wrong gender or room-type preference when booking, our company will coordinate and make arrangements based on room availability on the day of check-in. Any additional costs incurred shall be borne by the member.

5. If a member needs to leave the tour early due to special circumstances, they must notify us when booking or before joining the tour and sign the “Early Departure Declaration.” €16 will be deducted for each night of accommodation not used. If no hotel night is missed, there will be no reduction in the tour price. If a member requests to leave the tour early after it has begun, they must inform the guide and sign the “Early Departure Declaration”; fees paid are non-refundable. Members must provide accurate information about their health and identity when booking and during the itinerary, complete all relevant forms truthfully, and fulfill the required legal formalities. Any expenses or losses arising from personal reasons, such as feeling unwell during the trip, shall be borne by the member. Travelers with a significant medical history (for example, serious or terminal illness, or a contagious disease) must disclose this truthfully when booking. In view of a traveler’s health or other circumstances, our company reserves the right to accept or decline the booking.

6. Members aged 70 or over must be accompanied by a family member and complete the “Tour Participation Declaration” when booking. If they insist on booking without a family member, our company reserves the right to decline the booking depending on the circumstances. Members shall be solely responsible for any consequences arising from their own actions during the trip;

7. Pregnant travelers must disclose their pregnancy when booking. As a general rule, those more than 24 weeks pregnant are advised not to join the tour. Anyone who insists on booking must be accompanied by a family member and complete the “Liability Waiver”; however, our company reserves the right to decline the booking depending on the circumstances. Those less than 24 weeks pregnant who insist on joining must be accompanied by a family member and complete the “Tour Participation Declaration”; however, our company reserves the right to decline the booking depending on the circumstances. Members shall be solely responsible for any consequences arising from their own actions during the trip.

8. Minors joining the tour must be accompanied by at least one adult who fulfills their guardianship responsibilities and is responsible for their safety. The tour member is solely responsible for any consequences arising during the trip from the minor’s own actions or from the accompanying adult’s failure to provide proper care.

9. Tour members must ensure that all information provided for joining the tour is accurate, especially personal identification details and contact phone numbers. Tour members are solely responsible for any consequences resulting from incorrect information they provide (for example, being unable to cross a border because personal identification has expired or the visa type does not meet the destination country’s entry requirements, or the tour guide and other relevant staff being unable to contact a participant because the mobile phone number provided is incorrect). Any resulting personal return, transportation, travel, or other expenses must be borne by the participant.

9. Applicants are advised not to book any flights or other tickets related to the tour itinerary before their tour booking is confirmed. If a participant chooses to book flights or other tickets related to the itinerary but is ultimately unable to complete the booking, the applicant is solely responsible for all losses.

(2) Tour Fees

1. The fee includes:

Luxury air-conditioned coach or other transportation specified in the itinerary.

Accommodation in European-standard hotels, with breakfast at the hotel. (Note: Day tours do not include hotel accommodation.)

An experienced Chinese-speaking tour leader will accompany the group and lead sightseeing tours.

2. The fee does not include:

Tips for the driver, guide, and other service providers.

Meals during the trip.

Expenses incurred during free time.

Admission tickets, boat tickets and bridge tolls for optional excursions listed in the itinerary.

Personal expenses incurred during the trip, such as non-complimentary food and drinks on transport, excess baggage fees; laundry, telephone, telegram, beverage and alcohol charges during the stay; hotel costs for extended stays; medical expenses for personal illness or injury; and costs or rewards for recovering personal lost items.

Medical, personal accident, and baggage insurance.

Additional expenses resulting from force majeure beyond our control, such as weather, traffic delays, strikes, vehicle breakdowns, or personal matters.

All expenses after leaving the tour.

Our company reserves the right to make the final interpretation of any other fees not listed above.

3. Discounts and their terms of use

Children under 6 receive a 35% discount! Note: Children do not get a bed. Please contact us if you need a bed. If one adult is traveling with a child, the child pays the full price.

Save €10 per person when 5 or more people book.

Except for the Travel Pass, which can be combined with other offers, all other offers cannot be used together. If multiple offer conditions are met, only the offer with the greatest discount will apply; offers cannot be combined.

Day tours and airport transfers can only be paid for using Tourism Pass.

For products from other travel agencies represented by Kaiyuan, the 15% discount applies only when traveling with one child under 6 years old who does not occupy a bed.

(3) Withdrawal from the Tour

1. Cancel participation in the tour

More than 31 days before departure (including the 31st day), we charge 5% of the amount due on the booking order;

15–30 days before departure (including the 30th day): Our company charges 20% of the amount payable on the booking;

8–14 days before departure (including the 14th day), we charge 50% of the amount due on the booking order;

Within 7 days of departure (including the 7th day), after all vehicle and hotel reservations have been confirmed, we regret that we cannot refund any travel fees you have paid;

2. Change booking or switch tours

More than 31 days before departure (including the 31st day), no change fee will be charged;

15–30 days before departure (including the 30th day): Our company charges a change fee equal to 10% of the amount payable on the booking;

8–14 days before departure (including the 14th day), we charge a change fee of 30% of the amount due on the booking order;

0–7 days before departure (including the 7th day): Vehicle and hotel reservations are fully confirmed and cannot be changed. Our company regrets that it cannot refund the tour fees you have paid;

*Amounts payable include the basic tour fee and additional accommodation charges.

Note: If you are not withdrawing from the tour, extra nights can be canceled or changed free of charge up to 7 days before departure. Extra nights cannot be canceled or changed within 7 days of departure. Train tickets can be canceled or changed before they are issued. After issuance, changes incur a €5 service fee and cancellations incur a €10 service fee. Once tickets have been collected, they cannot be canceled or changed, and we regret that we cannot refund the train ticket fees you have paid.

[Note]:

If a tour member is unable to join the tour as scheduled due to special circumstances, they may change to a future tour, subject to the change terms stated above.

If a tour member withdraws during the trip or does not take part in any group activities (such as meals or sightseeing), they must complete and sign the “Mid-Tour Withdrawal Declaration” provided by our company. Fees paid are non-refundable.

In all the above circumstances, written notification is required; otherwise, it will be deemed an automatic forfeiture, and our company accepts no responsibility.

(4) Tour Member Responsibilities

1. Tour members must not engage in illegal activities during the tour.

2. When exercising their rights, tour members must not harm the interests of the state, society, or the collective, or the lawful rights and interests of others.

3. Observe public order and respect social ethics. Members should respect the dignity of tourism service staff and show mutual respect and support for fellow group members; respect local ethnic customs, traditions and way of life; and refrain from carving or writing on scenic features or buildings, spitting, littering, or other uncivilized behavior.

4. Make an effort to learn the knowledge needed for travel and strengthen your awareness of personal safety. Members may choose and purchase personal accident insurance and other insurance themselves. During the trip, they should take good care of their luggage and belongings, and carry valuables with them or take other protective measures.

5. When traveling, please pay attention to the local weather and keep children safe.

6. If a member voluntarily takes part in a hazardous activity included in the official tour itinerary, such as rock climbing, mountaineering, rafting, scuba diving or bungee jumping, any resulting disputes, property losses or personal injuries shall be the member’s responsibility and shall not involve our company.

(5) Liability

1. We reserve the right to change accommodation locations, travel routes, sightseeing attractions, and tour departure dates as circumstances require.

2. If there are too few participants, or in the event of circumstances beyond our control such as problems with a boat or aircraft, we reserve the right to change or cancel the itinerary. If the itinerary is canceled, we will refund all fees paid by tour members or recommend a similar alternative product. We shall not be liable for canceling any part of the itinerary.

3. In the event of civil unrest, terrorist activity, a major infectious disease outbreak, natural disasters, calamities, riots, murder, rebellion, war, or other events beyond our control that may seriously endanger the personal safety of tour members, as well as unexpected circumstances such as weather, traffic, or strikes, we reserve the right to cancel or replace any tour activity before or after departure, and to shorten or extend the trip, but must notify tour members in advance. We shall not be responsible for any additional expenses or losses arising as a result, and tour members may not object or withdraw on these grounds.

4. As public safety conditions vary by country, members should take care of their personal and traffic safety and safeguard their belongings and luggage. If anything is lost, stolen or robbed during the trip, resulting in any loss or damage, please notify the tour leader and report it to the police promptly. Our company accepts no legal liability;

5. Members must carry a valid passport and identification documents at all times. If a member has to leave the tour early because of an issue with their documents or passport, they shall bear the consequences, and the remaining tour fees are non-refundable. If this affects the normal itinerary of other members, the member shall be liable for the resulting compensation.

6. If a member suffers personal injury or death, or loss of or damage to property during the itinerary as a result of an accident (such as an incident while participating in an entertainment or game activity, or illness, death, a fall or other injury resulting from personal activities, or the member’s breach of the terms and instructions set out by our company), the related liability and expenses shall be borne by the member. Our company accepts no responsibility for such injury, death, loss or damage. The member shall compensate our company for any resulting losses.

7. If a member deliberately fails to follow the rules or disrupts the normal activities or interests of the group, our company’s tour leader may cancel their participation in the tour. Fees paid will not be refunded, and our company shall not be responsible for any actions taken by that member after leaving the tour.

8. All times listed in the itinerary are estimates. Actual arrival times may be delayed due to various circumstances beyond our control, such as weather, traffic congestion, traffic accidents, holiday events, unrest, or strikes. We appreciate your understanding. If you have onward travel plans requiring other transportation to another city, we strongly recommend allowing at least 3 hours of extra time to avoid inconvenience caused by itinerary delays. Our company is not responsible for any losses incurred in independently arranged travel plans because a tour member did not allow sufficient extra time.