Spain & Portugal • 5-Day, 4-Night Journey to Europe's End (Barcelona to Lisbon)

Included

1. Hotels: Local three-star hotels throughout the trip, in twin rooms (accommodation at the hotels listed in the itinerary);

2. Transportation: tour bus or business-class van (Note: arranged according to the number of bookings);

3. Tour staff: Dedicated coach driver plus a Chinese-speaking guide, or a Chinese-speaking driver-guide for the entire tour (Note: For vehicles with 9 seats or fewer, a Chinese-speaking driver-guide will be provided);

4. Meals: Hotel breakfast;

5. Luggage: 1 checked bag weighing up to 23 kg and 1 carry-on bag;

Not Included

1. Admission tickets to attractions listed in the itinerary;

2. Tips for the driver and tour guide (if the driver also serves as the tour guide for a small group, tips must be paid for both roles);

3. Single-room supplement: Guests who do not wish to share a room and require a single room must pay the single-room supplement for the entire tour. (If added during the tour, double the supplement is payable);

4. Lunch and dinner: Your guide will make recommendations; participation is optional.

5. Personal travel insurance: You must purchase insurance for overseas travel to ensure that an insurance company can protect your interests in the event of a personal accident, such as illness or loss of belongings.

6. Financial losses and liabilities arising from delays or itinerary changes caused by force majeure, such as weather or strikes, or by breakdowns of aircraft, vehicles, ships or other means of transport;

7. Personal expenses for telephone, fax, laundry and ironing, pay-per-view TV, hairdressing, tobacco and alcohol, beverages, luggage handling, etc. at the hotel; other local ground services not specified (visas, air tickets, travel insurance, etc.);

8. All personal expenses and any costs not mentioned under “Included in the Tour Price”;

Other Information

1. Child discount: Children under 6 years old who do not require a bed and share a twin room with two parents are eligible for a 35% discount. When one adult travels with one child, the child pays the same price as the adult;

2. Tour guides do not provide commentary inside attractions. At some attractions, you may need to pay for commentary from a licensed local guide; arrangements made by the tour guide on site will apply;

3. If you are concerned that sharing a room may affect your rest, we recommend purchasing the single-room supplement in advance.

4. Please note: During peak season, crowd controls and long queues at the Sagrada Família may affect access. If you wish to visit the interior, we recommend booking tickets online yourself at least one week in advance.

https://tickets.sagradafamilia.org/site/SagradaFamilia/product/10/type/1 (We recommend purchasing tickets for 11:00 a.m.)

Optional activities

Optional Activities Information

Mandatory fee

Attraction admission tickets

Driver and guide tips

The prices above are for reference only. Any price changes will be reflected in the prices announced at the time.

Please cooperate with and follow the guide’s itinerary arrangements for optional activities. The guide’s schedule takes priority.

Cancellation and Change Policy

1. Tour cancellation

31 or more days before departure (including the 31st day): The company charges 5% of the amount due on the booking order;

15–30 days before departure (including the 30th day): The company charges 20% of the amount due on the booking order;

8–14 days before departure (including the 14th day): The company charges 50% of the amount due on the booking order;

Within 7 days before departure (including the 7th day): Vehicle and hotel bookings have all been confirmed. We regret that the company cannot refund the travel fees you have paid;

*If you cancel after rescheduling: if a traveler cancels after the itinerary has been changed, the cancellation terms will be calculated based on the original itinerary’s departure date.

2. Changing bookings or switching tours (this change policy applies only to switching between multi-day tours)

31 or more days before departure (including the 31st day): No change fee is charged;

15–30 days before departure (including the 30th day): The company charges a change fee equal to 10% of the amount due on the booking order;

8–14 days before departure (including the 14th day): The company charges a change fee equal to 30% of the amount due on the booking order;

0–7 days before departure (including the 7th day): Vehicle and hotel bookings have all been confirmed and cannot be changed. We regret that the company cannot refund the travel fees you have paid;

*If you make another change after rescheduling: for the second change made 31 days or more before departure (including the 31st day), a 5% service fee will be charged.

*Receivables include the basic tour fare and extra-night accommodation fees.

[Additional note:]

You may cancel or modify your additional hotel stay free of charge up to 7 days before departure, as long as you do not cancel the tour. Additional hotel stays cannot be canceled or modified within 7 days of departure. If you add a hotel stay during the tour, a €5 per person service fee applies (hotel prices may increase closer to the date). Discounted tour groups are non-refundable and non-changeable.

【Note】:

1) If a tour member is unable to join the tour as scheduled due to special circumstances, they may reschedule to a future tour, subject to the rescheduling terms above.

2) If a tour member leaves the tour unexpectedly or does not participate in any group activities during the trip (such as meals or sightseeing), they must complete and sign the “Mid-Tour Withdrawal Declaration” provided by our company. Fees paid will not be refunded.

3) The above situations must be reported in writing; otherwise, they will be considered automatically waived, and our company will bear no responsibility.

Important Information for Tour Participants

To best protect your interests, please carefully read our “Booking Information and Terms of Responsibility.” These terms set out important information that we wish to bring to the attention of our outbound tour members and, together with our “Overseas Travel Safety Information and Other Important Notes,” form part of the travel contract. We reserve all rights to interpret the content of this website.

(I) Booking Process and Important Notes

If you book through this website, please carefully read all terms published on our company website and in the order confirmation and tour notification. By submitting an order, you confirm that you have read and fully agree to the terms published by our company. If any tour member violates the rules set out in these terms, they shall bear all resulting consequences.

1. To book, please complete the booking form on the website. Carefully fill in and check that all information is correct, including name, gender, ID or passport number, contact details, room type required, and pick-up and drop-off points. We accept no responsibility for any losses resulting from booking information entered incorrectly by the customer. Once your submission is successful, we will send you a booking confirmation. As seats on tour buses are limited, we will prioritize tour allocation according to when payment is received. The vehicle will be assigned based on the group size, with one seat guaranteed per person. After checking that all information is correct, please arrange payment within the validity period of your booking. If the tour fare is not paid in full by the deadline, your booking will be treated as automatically cancelled, and we reserve the right to cancel your order without further notice.

2. Tour members must pay 100% of the tour fee within the order-hold period once the tour departure has been confirmed. Since coach seats and hotel rooms are limited and hotel bookings are often subject to deadlines, members booking within five business days before departure should promptly complete payment. Otherwise, our company reserves the right to hold or cancel such orders as appropriate, without first obtaining the booker's consent. The payer is responsible for any fees incurred by paying the tour fee by any method. After payment, please send proof of payment (the transaction slip for a bank-counter transfer or a screenshot of the successful online transfer) to our company by email or fax. Be sure to include the relevant order number on the proof; otherwise, our finance department cannot match the payment to the order. If, because payment was made late, the tour fee has still not reached us two days before the tour ends, our company may require the tour member to provide the corresponding amount in cash as a deposit to the tour guide. If we later verify that the payment was duplicated, we will immediately refund the excess amount.

3. Our company will confirm your tour booking after receiving your payment. Three days before departure, you will receive a tour notice at the email address provided during registration, containing details such as the guide, itinerary, and meeting and drop-off points. Network delays or spam filters may prevent you from receiving the notice three days before departure. If this happens, please contact the relevant staff member for assistance.

4. By default, our company arranges room-sharing between travelers of the same gender. When arranging hotel room types according to travelers’ requests at registration, if an individual or an odd-numbered group (such as 3, 5, or 7 people) registers, we will arrange room-sharing based on the circumstances. If you do not wish to share a room, you may pay the additional single-room supplement. In exceptional circumstances, such as during peak season when a particular hotel has insufficient rooms, or for other reasons beyond our control, room arrangements may change, and travelers must cooperate with our arrangements. If the room provided at check-in does not meet your requirements because you entered the wrong gender or room preference when registering, our company will coordinate and make arrangements based on room availability at the hotel on the day of check-in. Any additional costs incurred will be borne by the traveler.

Note: Although the company arranges shared rooms for guests who do not know one another, the guests’ personalities and conduct are unrelated to the company. In the event of differences in habits or disputes, the company and tour guide are not responsible for mediating or intervening.

5. If special circumstances require a group member to leave the tour early, they must notify us when booking/before joining the tour and sign an “Early Departure Declaration.” For each night of accommodation missed due to early departure, €30 will be deducted (€50 per night if a single room was booked for the entire tour). If no hotel nights are missed, no refund will be made. If a group member requests to leave the tour early after the tour has begun, they must inform the tour guide and sign an “Early Departure Declaration”; fees paid are non-refundable. Group members must provide truthful information about their health, identity and other relevant matters when booking and during the itinerary, complete the relevant forms accurately, and fulfill all legal formalities. Group members are responsible for any expenses and losses arising from personal reasons, such as feeling unwell during the trip. Visitors with a significant medical history (for example, those with a serious, terminal or communicable disease) must disclose this truthfully when booking. In view of a visitor’s health or other circumstances, our company reserves the right to accept or reject the booking.

6. Travelers aged 70 or over who book the tour must be accompanied by a family member and complete the “Tour Participation Declaration.” If they insist on booking without a family member, our company reserves the right to refuse the booking at its discretion. Travelers are solely responsible for all consequences arising from their own actions during the trip.

7. Pregnant travelers must disclose their pregnancy truthfully when booking. In principle, travelers who are more than 24 weeks pregnant are not advised to join the tour. Those who insist on booking must be accompanied by a family member and complete a “Liability Waiver”; however, our company reserves the right to refuse the booking at its discretion. Travelers who are less than 24 weeks pregnant and insist on booking must be accompanied by a family member and complete a “Tour Participation Declaration”; however, our company reserves the right to refuse the booking at its discretion. Travelers are solely responsible for all consequences arising from their own actions during the trip.

8. Minors joining the tour must be accompanied by at least one adult who fulfills their guardianship duties and is responsible for their safety. Any consequences during the trip resulting from the minor’s own actions or the accompanying adult’s failure to provide proper supervision shall be the responsibility of the tour member.

9. Tour members must confirm that all information provided when joining the tour is accurate, especially personal identification details and contact telephone numbers. Tour members are responsible for any consequences resulting from incorrect information they provide (for example, being unable to cross a border because personal identification documents have expired or the visa type does not meet the relevant country’s entry requirements, or a tour member providing an incorrect mobile phone number and therefore being unreachable by the guide or other relevant staff). Any resulting losses, including personal return travel expenses, transportation costs, and travel expenses, shall be borne by the tour member.

10. Applicants are kindly requested not to book any flights or other tickets related to the trip before their tour booking is confirmed. If applicants book flights or other tickets related to the itinerary at their own discretion but are ultimately unable to join the tour, they shall bear all resulting losses.

11. The travel agency may terminate the contract if a tour member falls into any of the following circumstances (unless otherwise provided by relevant laws and administrative regulations): (1) They have a contagious disease or other illness that may endanger the health and safety of other tour members; (2) They carry items that endanger public safety and refuse to hand them over to the relevant authorities; (3) They engage in illegal activities or activities that violate public morality; (4) They engage in activities that seriously affect the rights and interests of other parties and refuse to heed warnings or cannot be stopped; (5) Other circumstances prescribed by law that affect the performance of the contract. If the travel agency terminates the contract for any of the above reasons, it shall notify the tour member in writing or by other means. After deducting necessary expenses as appropriate, the remaining balance shall be refunded to the tour member.

(2) Tour Price

1. Included in the price:

1) Luxury air-conditioned coach or other transportation specified in the itinerary

(Note: Our agency arranges vehicles according to group size and guarantees one seat per person. Luggage allowance: each person may bring one carry-on bag and one piece of luggage to be stowed in the vehicle (the sum of the length, width, and height must not exceed 158 cm, and the weight must not exceed 23 kg).

2) Accommodation in European hotels with star ratings, with breakfast at the hotel. (Note: Day tours do not include hotel accommodation.)

3) An experienced Chinese-speaking tour leader will accompany the group and lead sightseeing tours.

2. Exclusions:

1) Driver, guide, and other tips.

2) All meal expenses during the itinerary.

3) Expenses incurred during free time.

4) Admission tickets, boat tickets, and bridge tolls for optional tours listed in the itinerary.

5) Personal expenses incurred by group members during the itinerary, such as non-complimentary food and drinks on transport; excess baggage fees; laundry, telephone, telegram, beverage and alcohol charges during the stay; hotel costs for extended stays; medical expenses for personal illness or injury; and fees or rewards for recovering lost personal belongings.

6) Costs of medical insurance, personal accident insurance and baggage insurance.

7) Additional expenses arising from circumstances beyond our control, such as weather, transport delays, strikes, transport breakdowns, personal issues and other situations beyond our company’s control.

8) All expenses after leaving the tour.

9) Other items not included under “Included in the Tour Price” above.

Our company reserves the right of final interpretation regarding any other expenses not specified above.

3. Discounts on VIAJES FH products and the rules for using them

1) Children under 6 receive a 35% discount on regular tours and a 20% discount on small-group tours! *Note: Children do not receive a bed. Please contact us if you need a bed! If one adult is traveling with a child, the child pays the full price.

2) Only one coupon may be used per order.

3) Apart from Travel Credits, which may be combined with other discounts, all other discounts may not be combined. If you qualify for multiple discounts, only the highest discount will apply; discounts cannot be stacked.

4. Room-sharing service

1) Travelers booking alone may choose the room-sharing service. We will arrange a roommate of the same sex. No single-room supplement will be charged, whether or not we are able to find a roommate. Note: For bookings made within 5 days of departure, we reserve the right to charge a single-room supplement for the entire trip, depending on the circumstances. [Note: The free room-sharing service does not apply to accommodation before or after the tour.];

2) Guests booking alone on a [Premium Chinese Small-Group Tour] may choose to share a room. They must first pay the single-room supplement for the unpaired guest. If another guest later shares the room, the supplement paid in advance will be refunded;

3) Room-sharing is not available on some tours. Travelers registering for these tours in odd-numbered groups must book and pay the single-room rate to join the tour. Examples include tours in the United States, Canada, Kenya, and Egypt. [Note: Customer service will notify you separately about tours where room-sharing is unavailable.]

(3) Tour Member Obligations

1. Tour members must not engage in illegal activities during the trip.

2. When exercising their rights, tour members must not harm the interests of the state, society, or collective, or the lawful rights and interests of others.

3. Maintain public order and respect social ethics. Group members should treat tourism service staff with respect and show mutual respect and support for other group members; respect local customs, traditions, and ways of life; and refrain from carving or writing on scenic features or buildings, spitting, littering, or other uncivil behavior.

4. Make every effort to learn what you need to know for your trip and strengthen your awareness of personal safety. We recommend that group members choose and purchase personal accident insurance and other insurance themselves. During the trip, keep your luggage and belongings safe, and carry valuables with you or take other protective measures. Unless a group member specifically requests otherwise, the travel agency assumes that group members have purchased their own overseas travel insurance and is not responsible for any consequences arising from a customer’s failure to purchase insurance. (Note: The insurance mentioned here refers only to overseas travel insurance. Transport, recreational activities and other services include the corresponding insurance required by local law; this insurance is not covered by overseas travel insurance.)

5. When traveling, check the local weather and take care to keep children safe.

6. If a group member voluntarily takes part in a hazardous activity included in the official tour itinerary, such as rock climbing, mountaineering, rafting, diving or bungee jumping, which may cause personal injury, the group member is solely responsible for any resulting disputes, property loss or personal injury, and our company bears no liability.

(4) Liability

1. We reserve the right to change accommodation locations, routes, sightseeing order, attractions, and departure dates as required by the circumstances.

2. If circumstances beyond our control arise, such as an insufficient number of participants or problems with a ship or aircraft, our company reserves the right to change or cancel the itinerary. If the itinerary is canceled, we will refund all fees paid by tour members or recommend a similar product as a replacement. Our company will not be liable for canceling any itinerary.

3. In the event of social unrest, terrorist activity, a major infectious disease outbreak, natural disasters, acts of God, disturbances, murder, riots, war, or other disasters beyond our control that may seriously endanger the personal safety of group members, as well as unforeseen circumstances such as weather, traffic, or strikes, our company reserves the right to cancel or replace any tour activity before or after departure, or to shorten or extend the itinerary, but must notify group members in advance. Our company shall not be liable for any additional expenses or losses arising from such circumstances, and group members may not object or withdraw on these grounds.

4. As public safety conditions vary from country to country, group members should take care to protect their personal safety and stay safe in traffic, and should keep their belongings and luggage secure. If you suffer any loss or damage during the trip as a result of loss, theft, robbery or similar incidents, notify the tour leader and report it to the police promptly. Our company accepts no legal liability.

5. Group members must carry a valid passport, visa pages, residence permit and other required documents at all times. If a group member has to leave the tour early because of an issue with their documents or passport, they are responsible for this, and no refund of the remaining tour fee will be made. If this affects the normal itinerary of other group members, the group member must pay appropriate compensation.

6. If a group member is involved in an accident during the itinerary (for example, an accident while taking part in a recreational or game activity, or illness, death, a fall or injury resulting from personal activities, or a breach of the terms, rules or notices stated by our company) that causes personal injury, death or property loss, the group member is responsible for all related liabilities and expenses. Our company accepts no responsibility for such injury, death or property loss. If this results in a loss to our company, the group member must pay compensation.

7. If a group member deliberately fails to follow the rules or disrupts the normal activities or interests of the group, our tour leader may cancel their participation in the tour. Fees paid will not be refunded, and our company accepts no responsibility for anything the group member does after leaving the tour.

8. Times stated in the itinerary are for reference only. Actual arrival times may be delayed due to various events beyond our control, such as weather, traffic congestion, traffic accidents, festivals and sporting events, riots, or strikes. We appreciate your understanding. If tour members have onward travel arrangements requiring them to take other transportation to another city, we strongly recommend allowing at least 3 hours of extra time to avoid inconvenience caused by itinerary delays. We accept no responsibility for losses incurred in tour members’ independently arranged travel plans because they did not allow sufficient extra time.

(5) Overseas Travel Safety Guidelines and Other Important Information

I. Helpful Information

1. Some attractions in Europe offer student discounts. Students are advised to bring their student ID cards.

2. Plug standards vary across European countries (for example, plugs in Italy and Switzerland differ from those used in Germany). Please bring the appropriate plug adapters if needed.

3. For safety reasons, European coach operators require all children, regardless of age, to occupy a seat. As most coaches do not have child safety seats available, parents traveling with children under 3 may bring their own. However, each child safety seat occupies one coach seat, and we cannot guarantee that all personal child safety seats will be suitable for tour coaches. Please take note.

II. Safety Information

Accommodation

1. Weather in Europe can be changeable, so please be sure to bring rain gear and a warm jacket.

2. Please take good care of your belongings and luggage. Our company accepts no responsibility for loss or theft.

3. Clearly label your luggage with your name and contact details for identification and to facilitate its return if found. If your luggage is lost, notify the relevant parties (such as the hotel or airline) and the police as soon as possible. If it cannot be recovered, keep the police report to support a claim with the relevant party or your insurance company (if you purchased insurance).

Meals

1. Hotel breakfast: Europeans are accustomed to simple breakfasts. Hotel breakfasts usually consist only of bread, coffee, tea, juice, etc. The hotels arranged by our company all include breakfast buffets;

2. Carry bottled water and snacks in case of need, especially for older adults and children.

3. Do not drink water that is not clean, or eat food that is unhygienic, has an unusual odor, or has spoiled;

4. Do not accept or consume cigarettes, food, or drinks offered by strangers.

5. To help prevent discomfort caused by unfamiliar food or climate during the trip, bring any medicines you regularly use or commonly need. Travelers with chronic illnesses should carry their medical records in case they are needed. Do not take medicines provided by others without due care.

6. Our agency does not provide or arrange alcoholic beverages. Group members who enjoy drinking should strictly limit their alcohol consumption during the trip. The person responsible shall bear all liability for drunken misbehavior, disturbing public order, infringing on others’ rights or causing financial loss to a third party.

Stay

1. Hotel facilities:

① European cities are relatively small, with very limited numbers of hotels in city centers. Hotels are generally small, and their facilities may be relatively dated, falling short of the standards of comparable hotels in China.

② European hotels do not provide toothbrushes, toothpaste, or slippers. Please bring your own toiletries.

③ Check that all the items provided in your hotel room are present and undamaged. If anything is missing or damaged, report it immediately to hotel staff or your tour guide.

④ For various reasons, such as environmental considerations, the age of the buildings, and Europe’s relatively cool climate, many hotels do not have air conditioning.

⑤ Italian hotels are often in older buildings and generally provide blankets. Blankets are usually kept in the room’s closet. If there are none, contact the front desk to request some.

⑥ If needed, please bring your own travel hair dryer.

⑦ German-style double beds often consist of one large bed with two sets of bedding. This bed arrangement is common in most parts of Europe, regardless of whether guests request one large bed or two single beds.

2. Hotel dining:

① European hotel rooms do not provide hot drinking water.

② Please do not waste food or take it away.

③ Breakfast hours vary among European hotels. Please arrive at the restaurant early, at the time specified by the hotel, to avoid arriving late for personal reasons and finding that insufficient food is available.

④ Hotel food differs somewhat from food in China. Breakfast is generally simple (German breakfasts are more substantial, while Italian breakfasts are the simplest, consisting only of bread and coffee). Lunch and dinner are not always plentiful either, and their quantity and quality may be considerably lower than what you are used to at home.

3. Hotel safety tips:

① Please take good care of your valuables. Do not leave them in your hotel room. Avoid carrying large amounts of cash or expensive watches and jewelry. Keep your travel documents and belongings safe, and carry a photocopy of your travel documents and credit cards in case they are lost and need to be replaced. Our company accepts no responsibility for loss or theft. ② Please do not smoke in hotel rooms. Any hotel fines resulting from this will be paid by the person responsible.

③ After checking into your hotel, review the safety information, check whether the room windows can be opened and where the firefighting equipment is located, and familiarize yourself with the hotel’s emergency exits, stairways, and evacuation routes.

④ Do not tell strangers the name of your hotel or room, and do not let strangers or people claiming to be hotel maintenance staff enter your room. Lock the door whenever you leave or enter, and before going to bed, check that the door and windows are closed and the security lock is engaged. Keep your belongings close to you; do not leave them near the window or on the floor.

⑤ If you need to leave the hotel during your stay, tell your tour guide and get a hotel business card from the front desk. It shows the hotel’s address and phone number, which you can use to ask for help if you get lost.

Transportation

1. Boarding and drop-off:

① All tour members must gather and depart on time. Please arrive at the boarding point 15 minutes early. Our tour bus will not wait. Anyone who fails to gather and depart at the agreed time and place, and is unable to join the tour en route, will be considered to have forfeited the tour; no refund will be given.

② The pickup and drop-off times shown on this webpage are estimates. The exact pickup and drop-off locations are subject to confirmation by our company. (If traffic or other unforeseen circumstances prevent our coach from arriving at the pickup point on time, or if the time changes at short notice, our company will notify you promptly. Please wait patiently.)

③ Coaches are classified as large coaches, minibuses, and 9-seat minibuses. Large coaches generally have dedicated luggage compartments, while minibuses and 9-seat minibuses have relatively limited luggage space. As coach luggage-compartment space is limited, we recommend bringing as little luggage as possible. We will assign vehicles based on the final group size and ensure one seat per person.

④ To avoid overcrowding near attractions, coaches in most European cities must park some distance away, as drivers are not allowed to stop wherever they wish and may face heavy fines for doing so. The pickup and drop-off points may therefore be some distance from the attractions. We appreciate your understanding.

2. Safety tips for traveling by coach:

① Smoking is prohibited in the vehicle.

② Do not bring prohibited items.

③ Do not handle any items on the vehicle without permission, to avoid unnecessary damage.

④ While the coach is temporarily stopped, follow your tour guide’s instructions and do not wander off.

⑤ When getting off the tour bus to visit attractions, dine, or shop, remember to close the vehicle windows and take your valuables with you. The travel agency accepts no responsibility for loss or theft.

⑥ As the journey is long and the vehicle is under considerable strain, if the vehicle breaks down and disrupts the itinerary, the travel agency will promptly take remedial action. Please cooperate with the group arrangements.

III. Other Information and Important Notes

1. Please comply with local laws and regulations.

2. Be sure to carry your relevant documents and valid passport with you.

3. For your safety, follow the tour leader’s/guide’s instructions during group activities and avoid leaving the group.

4. Before taking part in any high-risk activity, assess your personal health and ability, and follow the relevant safety instructions, such as wearing a life jacket, fastening your seat belt, and wearing suitable or designated clothing. We strongly recommend that group members avoid these activities during free time on the trip. If you choose to take part, you do so at your own risk.

5. Do not take part in entertainment activities that may be illegal.

6. Pay attention to and take all warnings seriously, such as not wandering around or feeding animals in a wildlife park.

7. Be especially vigilant when visiting areas with poor public safety, and avoid going out alone.