Eastern Canada Niagara Falls Day Tour (Round Trip from Toronto | Itinerary Varies by Winter/Summer Season)

I. Included in the price (same price for adults and children):

1. Point-to-point transportation during the itinerary;

2. A professional guide accompanies the group during the tour.

II. Not included in the tour price:

1. Any optional items not included in the basic tour fare. For details, see “Optional Items” below (payment can be made on the tour);

2. Meals during the tour are not included.

3. Important Notes:

1. Ticket prices may fluctuate without notice. Please refer to the prices at the on-site ticket counter;

2. The itinerary content and order above are for reference only and may vary due to unexpected circumstances such as weather, traffic, or attraction closures. Our agency reserves the right to adjust or change the itinerary;

3. If an activity cannot take place due to force majeure, attraction closures, or other non-personal reasons, the fee already paid for that optional item will be refunded;

4. We recommend that tour members purchase travel accident, medical, cancellation, and other insurance at their departure point to protect their personal interests and avoid losses due to illness or accidents during the trip.

5. For groups of fewer than 10 people: You may pay in advance for the combined cost of admission tickets or meal packages. If you wish to select specific attractions or meals, payment can only be made to the tour guide on the bus (cash/EMT/credit card/WeChat Pay/Alipay accepted, but fees may apply). Thank you for your understanding.

6. Groups of 10 or more: **Please note:** A €20 difference must be paid in advance. If you ultimately choose to participate in at least 2 attraction activities on the tour, CAD 30 per person can be deducted.

IV. Optional activities and details:

Attraction admission fees Admission CAD$ tax included

Adults

Adult 12+

Senior

Senior 65+

Children

Child 12-

Optional admission tickets for the winter Niagara Falls day tour (December–April)

【Includes Rainbow Tower, Niagara: Miracles, Myths & Magic, and Bird Kingdom】

C$64

C$64

C$40

Optional admission tickets for the summer Niagara Falls day tour (late April–November)

【Includes Rainbow Tower, IMAX Niagara: Miracles, Myths & Magic, and Hornblower sightseeing cruise】

C$92

C$92

C$60

Lunch on the Niagara Falls day tour

C$35

C$35

$30

【Children under 10】

Guide service fee for the Eastern Canada bus tour

C$ 16/person

C$ 16/person

C$ 16/person

**If a group meal cannot be arranged due to unforeseen circumstances at any point during the itinerary, the guide will assist guests in making their own dining arrangements.**

*All admission prices listed above are for reference only. Actual prices at the ticket office may be adjusted as appropriate without prior notice.

**Attraction prices, opening dates, and hours are subject to change or updates at any time. Please refer to the prices displayed at the attraction when visiting. If an attraction is closed or cannot be booked for other reasons, Tianbao reserves the right to cancel that attraction at short notice and adjust the itinerary.

*Attraction tickets or city passes purchased from sources other than our agency are not valid for our tours. Otherwise, a CAD 40 surcharge per person will be collected on the tour and paid to the guide. You will also be unable to use the group entrance at attractions.

* The service fee is CAD16 per person for the guide and driver combined. This fee covers the cost of professional services, including itinerary commentary, attraction visits, safety management, hotel check-in, itinerary coordination and arrangements, and keeping the bus clean. It is not an additional tip from guests. This fee is mandatory on the tour unless the driver or guide fails to provide the agreed services or violates their service obligations.

*Orders for 10 or more people must prepay the full cost of admission tickets and guide services.

*Prepaid tickets can only be purchased as a package. If you pay for only one activity, please pay the guide on the vehicle.

Changes and cancellation policy

Tour Information

To protect your interests as much as possible, please read our Booking Notes and Terms of Liability carefully. This document contains important information that our company wishes to bring to the attention of tour members traveling overseas, and, together with our Important Safety Information for Overseas Travel and Other Notes, forms part of the travel contract. We reserve all rights to interpret the content of this website.

(I) Registration Process and Important Notes

If you book through this website, please carefully read all the terms published on our company website, in the order confirmation, and in the tour information notice. By submitting your order, you confirm that you have read and fully agree to the terms published by our company. If any tour participant violates the rules set out in these terms, they shall bear all resulting consequences.

1. When booking, first complete the booking form on the website. Carefully fill in and check that all information is correct, including names, gender, document numbers, contact details, room type, and pickup and drop-off points. The company is not responsible for any losses resulting from information entered incorrectly by the customer. Once your submission is successful, we will send you a booking confirmation. As seats on tour buses are limited, we will prioritize tour arrangements according to when payment is received. After checking that all details are correct, please pay within the order’s validity period. If the tour fee is not paid in full by the deadline, the booking will be treated as automatically canceled, and we reserve the right to cancel your order without further notice.

2. Members must ensure that 100% of the tour fee is paid at least five working days before departure. As seats on the tour bus and hotel rooms are limited, and hotel bookings are often subject to deadlines, members who book within five working days of departure must promptly arrange payment. Otherwise, our agency reserves the right to hold or cancel such bookings as appropriate without first obtaining the applicant’s consent. The payer is responsible for any fees incurred in paying the tour fee, regardless of the payment method. After payment, please send proof of payment (the transaction receipt for a bank-counter transfer or a screenshot showing a successful online transfer) to our company by email or fax. Be sure to include the relevant order number in the proof of payment; otherwise, our finance department will be unable to match the payment to the order. If, due to late payment, the tour fee has still not arrived two days before the tour ends, our agency reserves the right to ask the member to provide the corresponding amount in cash as a deposit to the tour guide. If subsequent verification confirms a duplicate payment, our company will immediately refund the overpaid amount;

3. After confirming receipt of participants' payment, our company will confirm their places on the tour. Two days before departure, participants will receive a tour confirmation notice at the email address provided when booking. It will contain information such as the guide, itinerary, and pick-up and drop-off points. Due to network delays or spam filtering, participants may not receive the notice two days before departure. If this happens, please contact the relevant staff for assistance.

4. By default, our company will arrange hotel room types according to participants' booking requests. Each room will have no more than two beds (Full Size) and accommodate no more than four people. Please ask the hotel front desk about extra beds; any charges are at your own expense. Smoking is prohibited in all hotel rooms. Violators will be fined $300 and may be held legally liable. Under the agreement, guests must bring their own credit card to the hotel front desk to complete the temporary authorization required for check-in.

5. If participants need to leave the tour midway due to special circumstances, they must notify us when booking or before joining the tour and sign a “Mid-Tour Departure Declaration.” If they request to leave midway during the tour, they must inform the guide and sign a “Mid-Tour Departure Declaration.” Fees paid will not be refunded. Participants must provide truthful information about their health and identity when booking and during the itinerary, complete all relevant information accurately, and fulfill all legal procedures. Participants are responsible for any expenses and losses arising from personal circumstances, such as feeling unwell during the trip. Travelers with a history of serious, terminal, or infectious diseases must disclose this truthfully when booking. In view of travelers' health or other circumstances, our company reserves the right to decide whether to accept a booking.

6. Participants aged over 70 must be accompanied by a family member and complete a “Tour Participation Declaration.” If they insist on joining without a family member, our company reserves the right to refuse their booking at its discretion. Participants are responsible for all consequences arising from their own actions during the trip;

7. Pregnant travelers must disclose their pregnancy when booking. As a general rule, participation is not recommended for those more than 24 weeks pregnant. Those who insist on joining must be accompanied by a family member and complete a Liability Waiver, but our company reserves the right to refuse participation depending on the circumstances. Those less than 24 weeks pregnant who insist on joining must also be accompanied by a family member and complete a Participation Declaration, but our company reserves the right to refuse participation depending on the circumstances. Travelers are responsible for all consequences arising from their own actions during the trip.

8. Minors joining the tour must be accompanied by at least one adult who fulfills their duty of care and is responsible for the minor’s safety. Participants are responsible for all consequences arising from a minor’s own actions or from inadequate supervision by their accompanying adult during the trip.

9. Participants must ensure that all information provided for the tour is accurate, especially personal identification details and contact phone numbers. Participants are responsible for all consequences resulting from incorrect information (for example, being unable to cross a border because personal identification documents have expired or the visa type does not meet the relevant country’s entry requirements, or a guide and other relevant staff being unable to contact a participant because the mobile phone number provided is incorrect). Participants are responsible for any resulting personal return travel costs, transportation costs, travel expenses, and other losses.

10. Applicants are advised not to book any flights or other tickets related to the tour itinerary before their tour participation is confirmed. If an applicant books flights or other tickets related to the itinerary at their own discretion but is ultimately unable to join the tour, they shall bear all resulting losses.

(II) Tour Fees

1. Inclusions

1) Standard hotel rooms as listed in the itinerary;

2) Chinese-speaking guide service;

3) Tour bus (depending on the number of participants).

2. Not included in the cost

1) Tips for the driver, guide, and other services;

2) Meals during the itinerary;

3) Expenses incurred during free time;

4) Admission tickets, boat tickets, and bridge tolls for the optional sightseeing activities listed in the itinerary;

5) Participants' personal expenses incurred during the itinerary, such as non-complimentary food and drinks on transportation; excess baggage fees; laundry, telephone, telegram, drinks, and alcoholic beverages during accommodation; hotel expenses for extended stays; medical expenses for personal illness or injury; and costs and rewards for retrieving lost personal belongings;

6) All medical, personal accident, and baggage insurance costs;

7) Additional expenses resulting from circumstances beyond our control, such as weather, traffic delays, strikes, transportation breakdowns, or personal problems;

8) All expenses incurred after leaving the group.

9) Other items not included in the “What’s Included” section above.

Our company reserves the right of final interpretation for any other fees not specified above.

(3) Tour cancellation policy

1) More than 31 days before departure (including the 31st day), the company will charge 5% of the amount due on the booking order;

2) 15–30 days before departure (including the 30th day), the company will charge 20% of the amount due on the booking order;

3) Within 14 days before departure (including the 14th day), once all vehicle and hotel reservations have been confirmed, the Company will not refund any tour fees you have paid.

*Refund policy

(1) If weather, war, strikes, or other force majeure events make it impossible to visit attractions, our company reserves the right to change the itinerary. The tour fee is non-refundable.

(2) If guests voluntarily give up sightseeing at short notice for personal reasons, hotel accommodation, transportation, and other fees will not be refunded.

(4) Member Obligations

1. Tour participants must not engage in illegal activities during the trip.

2. When exercising their rights, group members must not harm the interests of the state, society or the collective, or the lawful rights and interests of others.

3. Observe public order and respect social etiquette. Tour members should respect the dignity of tourism service staff, show mutual respect and assist one another, and respect local ethnic customs and traditions. Do not deface landscapes or buildings, spit, litter, or engage in other uncivilized behavior.

4. Make an effort to learn what you need to know for your trip and strengthen your awareness of personal safety. Tour members may choose and purchase personal accident travel insurance and other insurance at their own discretion. During the trip, keep your luggage and belongings safe, and carry valuables with you or take other protective measures.

5. When traveling, pay attention to the local weather and take care to keep children safe.

6. If a traveler voluntarily takes part in hazardous activities included in a regular tour itinerary, such as rock climbing, mountaineering, rafting, scuba diving, or bungee jumping, which may cause personal injury, the traveler shall be solely responsible for any resulting disputes, property loss, or personal injury, and our company shall bear no liability.

(5) Liability

1. Our company reserves the right to change accommodation, travel routes, places visited, and departure dates as required by specific circumstances.

2. If changes arise beyond our company’s control, such as insufficient numbers of participants or problems with a ship / aircraft, our company reserves the right to change or cancel the itinerary. If the itinerary is canceled, our company will refund all fees paid by the members or recommend a similar alternative product. Our company accepts no liability for canceling any itinerary.

3. In the event of civil unrest, terrorist activity, a serious infectious disease outbreak, natural disaster, other disaster, disturbance, murder, riot, war, or other disaster beyond our company’s control that may seriously threaten members’ personal safety, or unforeseen circumstances such as weather, transport disruptions, or strikes, our company reserves the right to cancel or replace any tour activity before or after departure, and to shorten or extend the trip, but must notify members in advance. Our company is not responsible for any resulting additional expenses or losses, and members may not object or withdraw on these grounds.

4. As public security conditions vary from country to country, tour members should take care of their personal and traffic safety and keep their belongings and luggage secure. If anything is lost or damaged during the trip due to loss, theft, robbery, or other causes, notify the tour leader and report it to the police promptly. Our company accepts no legal liability.

5. Participants must carry a valid passport and identification documents at all times. If a participant has to leave the tour early because of an issue with their documents or passport, they are responsible for this themselves, and any remaining tour fees are non-refundable. If this affects the other participants’ itinerary, the participant must pay the relevant compensation.

6. If a traveler suffers personal injury or death, or loss of property, as a result of an accident during the itinerary (such as an accident while taking part in entertainment or recreational activities, illness, death, or a fall or injury resulting from personal activities, or the traveler’s violation of the provisions or notices set out in our company’s terms), the traveler shall bear all related liability and costs. Our company accepts no responsibility for such injury, death, or loss of property. The traveler shall compensate our company for any losses caused as a result.

7. If a group member deliberately fails to follow the rules or disrupts the normal activities or interests of the group, our tour leader has the right to cancel their participation. Fees paid will not be refunded, and we accept no responsibility for anything the member does after leaving the group.

8. All times shown in the itinerary are for reference only. Actual arrival times may be delayed due to various circumstances beyond our control, such as weather, traffic congestion, traffic accidents, festivals and sporting events, riots, or strikes. We appreciate your understanding. If you have onward travel plans requiring you to take another form of transportation to another city, we strongly recommend allowing at least 3 hours of buffer time to avoid inconvenience caused by itinerary delays. Our company accepts no responsibility for any losses resulting from independently arranged travel plans when travelers have not allowed sufficient buffer time.

(VI) Overseas Travel Safety Information and Other Important Notes

To protect your interests as much as possible, please read our Important Safety Information for Overseas Travel and Other Notes carefully. This document contains important information that our company wishes to bring to the attention of tour members traveling overseas, and, together with our Booking Notes and Terms of Liability, forms part of the travel contract.

(1) Helpful Tips

1. Most attractions in Canada offer student discounts. Students are advised to bring an international student card.

2. Plug standards vary by country (Canada's voltage is 110–120 V, with a frequency of 60 Hz. Outlets are either two-slot parallel flat-pin outlets or three-slot outlets (two parallel flat pins and one round pin). We recommend bringing a travel adapter; if it is not compatible, you can use a converter.), so please bring different plug adapters if needed.

3. For safety reasons, vehicle regulations in the western United States require all children, regardless of age, to occupy a seat. Since most coaches do not have child safety seats available, parents traveling with children under 3 may bring their own. However, each child safety seat occupies one passenger seat, so we cannot guarantee that all personal safety seats will be suitable for the tour bus. Please take note.

(2) Safety Information

Clothing

1. Canadian weather is changeable, so please bring rain gear and a warm jacket.

2. Please take good care of your belongings and luggage. We accept no responsibility for loss or theft.

3. Clearly write your name and contact details on your luggage for identification and to make it easier to return if it is found after being lost. If your luggage is lost, notify the relevant parties (such as the hotel or airline) and report it to the police as soon as possible. If it cannot ultimately be recovered, keep the police report to make a claim with the relevant party or your insurance company (if you have insurance).

Food

1. The guide will do their best to help guests who need Chinese-style group meals make arrangements. If there are too few diners for a group meal, or if one cannot be arranged due to holidays, business hours, or other reasons (such as the lack of a Chinese restaurant in a small town), the guide will do their best to help guests arrange fast food, Western food, or meals at a supermarket or the accommodation. Please understand that meals arranged as required by the itinerary may not meet the preferences of every guest. We recommend bringing bottled water and snacks in case they are needed.

2. Do not drink unclean water or eat unhygienic, spoiled, or foul-smelling food. When visiting areas with poor sanitation, choose cooked food and packaged drinks.

3. Do not accept or consume cigarettes, food, or drinks offered by strangers.

4. To help prevent travel-related illness, bring any medicines you regularly use or commonly need. Travelers with chronic illnesses should carry their medical records in case of emergency. Never take medication provided by someone else without careful consideration.

5. Our agency does not provide or arrange alcohol. Participants who enjoy drinking must strictly limit their alcohol consumption during the trip. Anyone who causes trouble while intoxicated, disturbs public order, infringes on others’ rights, or causes financial loss to a third party is solely responsible.

Accommodation

1. Hotel facilities:

① All hotel rooms have a maximum of two beds (Full Size), with a maximum of four guests per room. Please inquire at the hotel front desk about extra beds; guests are responsible for the cost. Smoking is not allowed anywhere inside hotels. Violators will be fined $300 and may face legal liability. Under the agreement, guests must present their own credit card at the hotel front desk for a temporary authorization when checking in.

② Please bring personal toiletries such as toothbrushes, toothpaste, and slippers (for environmental reasons, hotels generally do not provide them).

③ In the event of a trade fair or other large-scale event, we reserve the right to select the hotel’s star rating.

④ If you book with us a hotel in a city that is not scheduled for an overnight stay on the itinerary, we reserve the right to select the hotel’s star rating.

2. Hotel meals:

① Canadian hotel rooms do not provide hot drinking water.

② Hotel food differs somewhat from food in China. Breakfast is fairly simple, and lunch and dinner are not particularly abundant; the quantity and quality are considerably below the standard in China.

3. Hotel room types:

All hotel rooms accommodate a maximum of two beds (Full Size), with up to four guests per room. Please ask the hotel front desk about extra beds; any additional charges are at your own expense. Smoking is prohibited in all indoor areas of the hotels. Violators will be fined $300 and held legally responsible. Under the agreement, guests must present their own credit card at the hotel front desk to complete the temporary authorization required for check-in.

4. Hotel safety tips:

① Please keep your valuables safe. Do not leave them in your hotel room, and avoid carrying large amounts of cash or expensive watches or jewelry. Keep your travel documents and belongings secure, and bring a photocopy of your travel documents and credit cards to use as proof when applying for replacements if they are lost.

② Please take good care of your belongings and luggage. We accept no responsibility for loss or theft.

③ Please do not smoke in your hotel room. Any resulting hotel fines must be paid by the person responsible.

④ After checking into the hotel, familiarize yourself with its safety information. Check whether the room windows can be opened and where the fire-fighting equipment is located. Find out where the hotel’s emergency exits and stairways are, and learn the evacuation routes.

⑤ Check that all the items provided in your hotel room are present and undamaged. If anything is missing or damaged, report it immediately to hotel staff or your tour guide.

⑥ Do not casually tell strangers the name of your hotel or room number. Do not let strangers or anyone claiming to be hotel maintenance staff enter your room. Lock the door whenever you enter or leave, and before going to sleep check that the door and windows are closed and the security lock is engaged. Keep your belongings close to you rather than near the windows or elsewhere.

⑦ If you need to go out while staying at the hotel, inform your tour guide and get a hotel key card from the front desk. The card has the hotel’s address and phone number, which you can use to ask for help if you get lost.

Yes

1. Boarding and alighting:

① All tour participants must gather on time and depart promptly. Please arrive at the pickup point 15 minutes early. Our tour bus will not wait. Anyone who fails to meet at the agreed time and place, or join the tour en route, will be considered to have forfeited their place, and no refund will be given.

② The boarding and disembarking times shown on the website are estimates. The company’s confirmation will determine the exact pickup and drop-off locations. (If traffic or other exceptional circumstances prevent our coach from arriving at the pickup point on time, or the time changes at short notice, we will notify you promptly. Please wait patiently.)

③ Coaches come in three types: large coaches, mid-size coaches, and 9-seat minibuses. Large coaches generally have dedicated luggage compartments, while mid-size coaches and 9-seat minibuses have relatively little luggage space. As luggage compartment space is limited, we recommend bringing as little luggage as possible.

④ To avoid overcrowding near attractions, in most American cities, bus parking areas are far from the attractions, and drivers are not allowed to stop wherever they wish. Violations incur heavy fines. Sometimes pickup and drop-off points are some distance from the attractions. We appreciate our tour members' understanding.

2. Safety tips for coach travel:

① Smoking is prohibited in the vehicle.

② Do not bring prohibited items.

③ Do not handle any items in the vehicle unnecessarily, to avoid damage.

④ Follow the tour guide’s instructions during temporary coach stops, and do not wander away.

⑤ When leaving the tour vehicle to sightsee, eat, or shop, remember to close the vehicle windows and take your valuables with you. The travel agency accepts no responsibility for loss or theft.

⑥ As the journey is long and the vehicle is under considerable strain, if it breaks down and affects the itinerary, the travel agency will promptly take remedial action. Please cooperate.

(3) Other Information and Important Notes

1. Please comply with local laws and regulations.

2. Please be sure to carry the relevant documents and a valid passport with you.

3. When participating in group activities, follow the tour leader's/guide's instructions and avoid leaving the group for your safety.

4. Before taking part in any high-risk activity, assess your health and abilities, and follow the relevant safety instructions, such as wearing a life jacket, fastening a seat belt, and wearing suitable or required clothing. Tour members are strongly advised not to take part in these activities during free time on the trip. If you choose to take part, you do so at your own risk.

5. Do not take part in entertainment activities suspected of being illegal.

6. Pay attention to and observe all warnings, such as not wandering around or feeding the animals in a wildlife park.

7. When visiting areas with poor public security, be especially vigilant and avoid going out alone.