Twin-Island Adventure: 10-Day Sicily and Malta Tour

Included

1. Hotels: Double rooms in local 3-star hotels throughout the tour (accommodation at the hotels listed in the itinerary), and 2 nights in a 4-person interior cabin on a cruise ship;

2. Transportation: tour bus or business-class van (Note: vehicle type is arranged according to the number of participants);

3. Tour staff: A professional coach driver plus a Chinese-speaking guide, or a Chinese-speaking driver-guide for the entire tour (Note: For groups traveling in a vehicle with 9 seats or fewer, a Chinese-speaking driver-guide will be provided);

4. Meals: Breakfast at the hotel;

5. Luggage: 1 piece of checked baggage weighing up to 23 kg and 1 piece of carry-on luggage;

Not included

1. Admission tickets to the attractions listed in the itinerary;

2. Tips for the driver and tour guide (if the driver also serves as the guide on a small-group tour, tips are required for both roles), and tips for the local guide in Venice;

3. Single-room supplement: This applies only to guests who do not wish to share a room and request a single room. The supplement must be paid for the entire trip (if added during the tour, double the single-room supplement will be charged);

4. Lunch and dinner: Your guide will make recommendations; participation is optional.

5. Personal travel insurance: We strongly recommend purchasing insurance for international travel to protect your interests in the event of a personal emergency, such as illness or loss of belongings.

6. Economic losses and liabilities arising from delays or itinerary changes caused by force majeure, such as weather or strikes, or by faults involving aircraft, vehicles, ships or other means of transportation;

7. Personal expenses such as hotel telephone and fax charges, laundry and ironing, pay TV, hairdressing, tobacco, alcohol, beverages and luggage handling; other local ground expenses not specified (visas, Rome–Malta air tickets, travel insurance, etc.);

8. All personal expenses and any expenses not mentioned under “What’s Included”;

Other Notes

1. Child discount: Children under 6 years old who do not require a bed and share a double room with 2 parents are eligible for a 35% discount. When one adult travels with one child, the child pays the same price as the adult;

2. The tour guide does not provide commentary inside attractions. At some attractions, you may need to pay for commentary by a licensed local guide. Arrangements made by the guide on the day will apply;

3. If you are concerned that a roommate may disturb your rest, we recommend purchasing the single-room supplement in advance.

Optional excursions

Information about optional excursions

Mandatory items

Attraction admission ticket

Driver and tour guide gratuities

Each guest is required to tip the driver and guide a total of at least per day

D1-D7 Sicily section: 10 €

D8-D10 Malta section: 6 €

The prices shown above are for reference only. Prices are subject to change; the price announced at the time of booking will apply.

Please follow the guide’s itinerary and instructions for optional excursions.

Cancellation and change policy

1. Tour cancellation

31 or more days before departure (including day 31): The company charges 5% of the amount payable on the booking order;

15–30 days before departure (including day 30): The company charges 20% of the amount payable on the booking order;

8–14 days before departure (including day 14): The company charges 50% of the amount payable on the booking order;

Within 7 days before departure (including day 7): Vehicle and hotel reservations have been fully confirmed. We regret that the company cannot refund any travel fees paid;

*For cancellation after a change: if a traveler cancels after the itinerary has been changed, the cancellation terms will be calculated based on the original itinerary’s departure date.

2. Changes to bookings or switching tours (this change policy applies only to switching between multi-day tours)

31 or more days before departure (including day 31): No change fee is charged;

15–30 days before departure (including day 30): The company charges a change fee equal to 10% of the amount payable on the booking order;

8–14 days before departure (including day 14): The company charges a change fee equal to 30% of the amount payable on the booking order;

0–7 days before departure (including day 7): Vehicle and hotel reservations have been fully confirmed, and changes are not possible. We regret that the company cannot refund any travel fees paid;

*For a second change after an initial change: if the second change is made at least 31 days before departure (including the 31st day), a 5% handling fee will be charged.

*Amounts payable include the basic tour fee and additional accommodation fees.

[Additional information]:

Provided you do not leave the tour, you may cancel or modify an extra hotel night free of charge up to 7 days before departure. Extra nights cannot be canceled or modified within 7 days of departure. If you add a hotel night while on tour, a €5 per person service fee applies (nearby hotels may raise their prices). Train ticket numbers are generally sent 3–5 days in advance. Whether or not you have collected your ticket, it cannot be canceled or changed within 48 hours of departure. Please contact us at least 3 days in advance. If the ticket has not yet been issued, it can be canceled or changed. Once issued, changes incur a €5 fee and refunds incur a €10 fee. After the ticket has been collected, it cannot be canceled or changed, and the company cannot refund the train ticket fare you paid. Discounted tours are non-refundable and cannot be changed.

[Note]:

1) If a tour member is unable to join the tour on time due to special circumstances, they may change to a later tour; the change terms are as stated above.

2) If a participant suddenly leaves the tour or does not take part in any group activities during the trip (such as meals or visits), they must complete and sign the “Mid-Tour Withdrawal Declaration” provided by our company. Fees paid will not be refunded.

3) All of the above circumstances must be supported by written notice. Otherwise, they will be treated as a voluntary waiver, and our company accepts no responsibility.

Important Information for Tour Participants

To best protect your interests, please read our “Booking Information and Liability Details” carefully. This document sets out important information that our company wishes to bring to the attention of travelers on outbound tours. Together with our “Overseas Travel Safety Information and Other Important Notes,” it forms part of the travel contract. Our company reserves all rights to interpret the content of this website.

(I) Registration Process and Important Notes

Anyone booking through this website must carefully read all terms and conditions published on our company website, in the order confirmation, and in the tour joining notice. Once you submit an order, we consider that you have confirmed and fully agreed to all the terms and conditions we have published. If any tour member violates the rules stated in these terms, they will be responsible for all resulting consequences.

1. When booking, first complete the booking form on the website. Please carefully enter and check that all information, including name, gender, ID document number, contact details, required room type, and boarding and disembarking points, is correct. Our company accepts no responsibility for any losses resulting from errors in the information you provide. Once your submission is successful, our company will send you a booking confirmation. As seats on tour buses are limited, we will prioritize boarding arrangements based on when payment is received. Our agency will assign vehicles based on the group size and ensure one seat per person. After checking that all details are correct, please arrange payment within the order’s validity period. If the tour fee is not paid in full by the deadline, your booking will be treated as automatically canceled, and our company reserves the right to cancel your order without further notice.

2. Once the group departure is confirmed, participants must pay 100% of the tour fee before the order hold period expires. As coach seats and hotel rooms are limited, and hotel room bookings are often subject to deadlines, participants who book within five working days of departure should promptly complete payment. Otherwise, our company reserves the right, depending on the circumstances, to hold or cancel such orders without first obtaining the booker's consent. The payer is responsible for any fees incurred, regardless of the payment method. After payment, please send proof of payment (a bank transfer receipt or a screenshot of the successful online transfer) to our company by email or fax. Be sure to include the relevant order number on the proof; otherwise, our finance department will be unable to match the payment to the order. If, because payment was made late, the tour fee has still not arrived two days before the end of the tour, our company may require the participant to provide the corresponding amount in cash as a deposit to the tour guide. If subsequent verification confirms a duplicate payment, our company will promptly refund the overpaid amount.

3. Our company will confirm your place on the tour once your payment has been received. Three days before departure, you will receive a tour notice at the email address provided when booking. It will include information such as the guide, itinerary, and pickup and drop-off points. Due to network delays or spam filtering, you may not receive the notice three days before departure. If this happens, please contact the relevant staff member for assistance.

4. We arrange roommates of the same gender by default. Hotel room types are assigned according to group members' requests at the time of booking. If an individual or an odd-numbered group (such as 3, 5, or 7 people) books, we will arrange room sharing as appropriate. If you do not accept the roommate arrangement, you may pay an additional single supplement. In exceptional circumstances, such as during peak travel seasons when a hotel has insufficient rooms or due to other circumstances beyond our control, room arrangements may change, and group members must cooperate with our arrangements. If the room assigned on arrival does not meet your requirements because you entered the wrong gender or room preference when booking, our company will coordinate and make arrangements based on the rooms available at the hotel that day. Any additional costs incurred will be borne by the group member.

Please note: Although our company arranges room-sharing with people you do not know, we are not responsible for the personalities or behavior of other group members. In the event of differences in habits or disputes, our company and tour guide are not responsible for mediating or intervening.

5. If a tour member needs to leave the tour midway due to special circumstances, they must notify us when booking/before joining the tour and sign a “Mid-Tour Departure Declaration.” For each night of accommodation not used due to early departure, €30 will be deducted (€50 per night if a single room was booked for the entire tour). No tour fee will be deducted if no hotel night is missed. If a tour member requests to leave midway during the tour, they must notify the tour guide and sign a “Mid-Tour Departure Declaration”; fees paid will not be refunded. Tour members must provide truthful information about their health, identity and other details when booking and during the trip, complete relevant forms accurately, and comply with legal formalities. Tour members are responsible for any costs and losses arising from personal reasons, such as feeling unwell during the trip. Visitors with a history of serious medical conditions (such as severe or terminal illnesses or infectious diseases) must disclose this truthfully when booking. In view of a visitor’s health or other circumstances, our company reserves the right to refuse the booking.

6. Tour members aged 70 or over must be accompanied by a family member and complete the “Tour Participation Declaration” when booking. If they insist on joining without a family member, our company reserves the right to refuse their booking at its discretion. Tour members are responsible for all consequences arising from their own actions during the trip.

7. Pregnant participants must disclose their condition truthfully when booking. As a general rule, participation is not recommended for those more than 24 weeks pregnant. Anyone who insists on joining must be accompanied by a family member and complete a “Liability Waiver,” but our company reserves the right to refuse their booking at its discretion. Those less than 24 weeks pregnant who insist on joining must be accompanied by a family member and complete a “Tour Participation Declaration,” but our company reserves the right to refuse their booking at its discretion. Tour members are responsible for all consequences arising from their own actions during the trip.

8. Minors joining the tour must be accompanied by at least one adult, who must fulfill their duty of care and be responsible for the minor’s safety. Tour members are responsible for all consequences arising from a minor’s own actions during the trip or from inadequate supervision by the accompanying person.

9. Tour members must verify that all information provided for joining the tour is accurate, especially personal ID details and contact telephone numbers. Tour members are solely responsible for any consequences arising from incorrect information they provide (for example, being unable to cross a border because personal identification documents have expired or the visa type does not meet the destination country's entry requirements, or a tour member providing an incorrect mobile number that prevents the guide and other relevant staff from contacting them). Any resulting costs or losses, including personal return travel, transportation, and travel expenses, must be borne by the tour member.

10. Please do not book any flights or other transportation tickets related to the tour itinerary before your booking is confirmed. If you book flights or other transportation tickets related to the itinerary at your own discretion but are ultimately unable to join the tour, you will bear all resulting losses.

11. The travel agency may terminate the contract if a tour member is in any of the following situations (unless otherwise provided by relevant laws or administrative regulations): (1) Has an infectious disease or other illness that may endanger the health and safety of other tour members; (2) Carries items that threaten public safety and refuses to hand them over to the relevant authorities; (3) Engages in illegal activities or activities that violate public morals; (4) Engages in activities that seriously affect the rights and interests of other Party A members, and refuses to heed warnings or cannot be stopped; (5) Any other circumstances stipulated by law that affect the performance of the contract. If the travel agency terminates the contract due to any of the above circumstances, it shall notify the tour member in writing or by other means, and may deduct necessary expenses at its discretion before refunding the balance to the tour member.

(II) Tour Fees

1. Included in the price:

1) Luxury air-conditioned tour bus or other transportation specified in the itinerary

(Note: Our company will arrange vehicles according to group size, ensuring one seat per person. Luggage allowance: each person may bring one personal bag on board and one piece of luggage to be transported in the vehicle (the sum of its length, width, and height must not exceed 158 cm, and it must weigh no more than 23 kg).

2) Accommodation in European star-rated hotels, with breakfast at the hotel. (Note: One-day tours do not include hotel accommodation.)

3) An experienced Chinese-speaking tour leader will accompany the group and lead sightseeing tours.

2. Not included in the price:

1) Driver, tour guide, and other tips.

2) All meal expenses during the itinerary.

3) Expenses during free time.

4) Admission tickets, boat tickets, and bridge tolls for optional activities listed in the itinerary.

5) Personal expenses incurred by tour members during the trip, such as non-complimentary meals and drinks on transportation; excess baggage fees; laundry, telephone, telegraph, beverage and alcohol charges during the stay; hotel costs for those extending their stay; personal medical expenses; costs and rewards for recovering lost personal belongings; etc.

6) Medical insurance, personal accident insurance and baggage insurance.

7) Additional expenses resulting from force majeure beyond our company’s control, such as weather, traffic delays, strikes, transportation breakdowns or personal issues.

8) All expenses after leaving the tour.

9) Other items not included under “What’s Included” above.

Our company reserves the right to provide the final interpretation of any other fees not listed above.

3. Discounts on self-operated products and rules for their use

1) Children under 6 receive a 35% discount on standard tours and a 20% discount on small-group premium tours! *Note: Children do not occupy a bed. Please contact us if you require a bed. If one adult travels with a child, the child pays the full price.

2) Only one coupon may be used per order.

3) Travel Credits may be combined with other offers. All other offers may not be combined. If you qualify for multiple offers, only the highest-value offer applies; offers cannot be stacked.

4) Free roommate matching for self-operated products: Solo travelers may opt for roommate matching, and we will arrange a roommate of the same gender. No single supplement will be charged, whether or not a roommate can be matched. Note: For bookings made within 5 days of departure, we reserve the right to charge a single supplement for the entire tour, depending on the circumstances. Free roommate matching does not apply to accommodation before or after the tour.

(III) Tour Member Responsibilities

1. Tour members must not engage in illegal activities during the tour.

2. When exercising their rights, participants must not harm the interests of the state, society or collective, or the lawful rights and interests of others.

3. Observe public order and respect social norms. Group members should treat tourism service staff with respect and show mutual respect and consideration toward other group members; respect local customs, traditions, and culture; and refrain from defacing landmarks or buildings, spitting, littering, or other uncivil behavior.

4. Learn what you need to know for your trip and increase your awareness of personal safety. Group members may choose and purchase personal accident and other travel insurance. During the trip, take good care of your belongings and keep valuables with you or take other protective measures.

5. When traveling, please pay attention to the local weather and take care to keep children safe.

6. If a tour member voluntarily takes part in hazardous activities included in the regular tour itinerary, such as rock climbing, mountaineering, rafting, diving or bungee jumping, which may cause personal injury, the tour member is solely responsible for any resulting disputes, property loss or personal injury, and our company bears no liability.

(IV) Liability

1. Our company reserves the right to change accommodation locations, travel routes, attractions visited, and tour departure dates as required by the circumstances.

2. If there are insufficient participants, or circumstances beyond our company's control arise, such as problems with a ship or flight, our company reserves the right to change or cancel the itinerary. If the itinerary is canceled, our company will refund all fees paid by participants or recommend a similar alternative product. Our company is not liable for canceling any itinerary.

3. In the event of civil unrest, terrorist activity, a major infectious disease outbreak, natural disasters, calamities, disturbances, murder, riots, war, or other events beyond our company's control that may seriously endanger the personal safety of group members, or unforeseen circumstances involving weather, transportation, strikes, etc., our company reserves the right to cancel or replace any tour activity before or after departure, and to shorten or extend the itinerary, provided that group members are notified in advance. Our company shall not be responsible for any additional expenses or losses resulting from such circumstances, and group members may not object or withdraw on these grounds.

4. As public safety conditions vary by country, group members should take care of their personal and traffic safety and keep their belongings and luggage secure. If anything is lost, stolen, or robbed during the trip, notify the tour leader and report it to the police promptly. Our company accepts no legal liability.

5. Tour members must carry a valid passport, visa pages, residence permit and other documents at all times. If a tour member leaves the tour midway due to problems with their documents or passport, they are responsible for this themselves, and the remaining tour fees will not be refunded. If this affects the normal itinerary of other tour members, the tour member must pay the corresponding compensation.

6. If a tour member is involved in an accident during the itinerary (for example, an accident while taking part in an entertainment or game activity, or illness, death, a fall or an injury resulting from personal activities, or a breach of the rules and notices set out in our company’s terms), the tour member is responsible for any resulting personal injury, death or property loss, as well as all related liabilities and expenses. Our company accepts no responsibility for such injury, death or property loss. The tour member must compensate our company for any losses caused as a result.

7. If a tour member deliberately fails to follow the rules or disrupts the group’s normal activities or interests, our company’s tour leader has the right to cancel their participation in the tour. Fees paid will not be refunded, and our company accepts no responsibility for the tour member’s actions after they leave the group.

8. Times shown in the itinerary are for reference only. Actual arrival times may be delayed due to various force majeure circumstances, such as weather, traffic congestion, traffic accidents, festivals and sporting events, riots or strikes. We appreciate your understanding. If tour members have onward travel arrangements and need to take other transportation to another city, we strongly recommend allowing at least 3 hours of extra time to avoid inconvenience if the itinerary is delayed or disrupted. Our company accepts no responsibility for losses incurred in independently arranged onward travel due to tour members not allowing sufficient extra time.

(V) Overseas Travel Safety Information and Other Important Notes

I. Helpful Tips

1. Some attractions in Europe offer student discounts. Students are advised to bring their student cards.

2. Plug standards vary across European countries (for example, plugs in Italy and Switzerland differ from those used in Germany). Please bring the appropriate plug adapters if needed.

3. For safety reasons, European transport operators require children of all ages to occupy a seat. As most coaches do not have child safety seats available, parents traveling with children under 3 may bring their own. However, each child safety seat occupies one passenger seat, so we cannot guarantee that all personal safety seats will be suitable for use on the tour coach. Please take note.

II. Safety Information

Clothing

1. European weather is changeable. Be sure to bring rain gear and a warm coat.

2. Please take good care of your belongings and luggage. Our company accepts no responsibility for loss or theft.

3. Clearly label your luggage with your name and contact details for identification and to facilitate its return if found. If your luggage is lost, notify the relevant parties (such as the hotel or airline) and the police as soon as possible. If it cannot be recovered, keep the police report to support a claim with the relevant party or your insurance company (if you purchased insurance).

Food

1. Hotel breakfast: Europeans tend to eat a simple breakfast. Hotel breakfasts usually consist only of bread, coffee, tea, juice, etc. The hotels we arrange all include breakfast buffets;

2. Carry bottled water and snacks in case of need, especially for older adults and children.

3. Do not drink unsafe water or eat food that is unhygienic, has an unusual odor, or has spoiled;

4. Do not accept or consume cigarettes, food, or drinks offered by strangers.

5. To prevent discomfort caused by a change of climate or environment during the trip, bring commonly used or regular medications. Travelers with chronic illnesses should carry their medical records in case of emergency. Never take medication provided by others without consulting a doctor.

6. Our agency does not provide or arrange alcoholic drinks. Tour members who enjoy drinking must strictly limit their alcohol consumption during the trip. The person responsible is liable for any consequences of disorderly conduct due to drunkenness, disruption of public order, infringement of others’ rights or financial loss caused to a third party.

Stay

1. Hotel facilities:

① European cities are relatively small, and centrally located hotels are extremely limited in number and size. Their facilities may be rather dated and not up to the standard of comparable hotels in China.

② European hotels do not provide toothbrushes, toothpaste, or slippers. Please bring your own daily essentials.

③ Check that all items provided in your room are present and undamaged. If anything is missing or damaged, report it immediately to hotel staff or your tour guide.

④ For various reasons, such as environmental considerations, the age of the buildings, or Europe’s relatively cool climate, many hotels do not have air conditioning.

⑤ Hotels in Italy are relatively old buildings and generally provide blankets. Blankets are usually kept in the room’s closet. If there are none, please contact the front desk to request one.

⑥ Please bring a small travel hair dryer if you need one.

⑦ German-style double beds are often one large bed made up with two sets of bedding. This bed arrangement is common in most parts of Europe, whether travelers request one large bed or two single beds.

2. Hotel meals:

① European hotel rooms do not provide hot drinking water.

② Please value food and do not waste it or take it away.

③ Breakfast hours vary from hotel to hotel in Europe. Please be sure to arrive at the restaurant before the time stated by the hotel to avoid not having enough food available due to arriving late for personal reasons.

④ Hotel dining differs somewhat from China. Breakfast is relatively simple (German breakfasts are more substantial, while Italian breakfasts are the simplest, consisting only of bread and coffee). Lunch and dinner are not always abundant either, and their quantity and quality differ considerably from the standards in China.

3. Hotel safety tips:

① Please keep your valuables safe and do not leave them in your hotel room. Avoid carrying large amounts of cash or expensive watches or jewelry. Keep your travel documents and belongings safe, and carry a copy of your travel documents and credit cards in case they are lost and need to be replaced. Our company accepts no responsibility for any loss or theft. ② Please do not smoke in your hotel room. Any hotel fines resulting from this will be paid by the person responsible.

③ After checking into the hotel, familiarize yourself with its safety information. Check whether the room windows can be opened and where the firefighting equipment is located. Familiarize yourself with the hotel’s emergency exits, stairways, and evacuation routes.

④ Do not tell strangers which hotel or room you are staying in, and do not let strangers or people claiming to be hotel maintenance staff enter your room. Lock the door whenever you leave or enter, and before going to sleep check that the door and windows are closed and the security lock is engaged. Keep your belongings close by; do not leave them near the window or on the floor.

⑤ If you need to go out after checking into the hotel, please inform your tour guide and get a hotel business card from the front desk. The card has the hotel’s address and phone number; if you get lost, you can use the address on the card to ask for help.

Transportation

1. Boarding and disembarking:

① All tour participants must assemble on time and depart promptly. Please arrive at the pick-up point 15 minutes in advance. Our tour buses will not wait. Anyone who fails to assemble and depart at the agreed time and place, and cannot join the tour en route, will be considered to have forfeited the tour voluntarily, and no refund will be given.

② The pick-up and drop-off times shown on the website are estimates. The specific pick-up and drop-off locations are subject to confirmation by our company. (If traffic or other exceptional circumstances prevent our bus from arriving at the pick-up point on time, or if the time changes at short notice, our company will notify you promptly. Please wait patiently.)

③ Vehicles include large coaches, minibuses, and 9-seat minibuses. Large coaches generally have dedicated luggage compartments, while minibuses and 9-seat minibuses have relatively limited luggage space. Given the limited capacity of bus luggage compartments, we recommend bringing as little luggage as possible. Our company will assign a vehicle based on the final group size, ensuring one seat per person.

④ To avoid overcrowding near attractions, bus parking areas in many European cities are located far from the attractions, and drivers are not permitted to stop wherever they like. Violations may incur heavy fines. The pick-up and drop-off points may therefore be some distance from the attractions. We appreciate your understanding.

2. Safety tips for traveling by coach:

① Smoking is prohibited on the bus.

② Do not bring prohibited items.

③ Do not tamper with anything on the bus, to avoid unnecessary damage.

④ When the bus makes a temporary stop, follow your tour guide’s instructions and do not wander off.

⑤ When getting off the tour bus to sightsee, dine, or shop, please make sure the bus windows are closed and keep your valuables with you. The travel agency accepts no responsibility for items that are lost or stolen.

⑥ As the journey is very long and the vehicles are under considerable strain, a vehicle breakdown may affect the itinerary. In such cases, the travel agency will promptly take remedial measures. Please cooperate.

III. Other Information and Important Notes

1. Please comply with local laws and regulations.

2. Be sure to carry the relevant documents and a valid passport with you.

3. During group activities, follow the tour leader's/guide's instructions and avoid leaving the group for your safety.

4. Before participating in any high-risk activity, assess your health and ability, and follow the relevant safety instructions, such as wearing a life jacket, fastening a seat belt, and wearing suitable or required clothing. We strongly advise group members not to take part in such activities during free time on the tour. If you choose to participate, you do so at your own risk.

5. Do not participate in entertainment activities suspected of being illegal.

6. Pay attention to and heed all warnings. For example, do not walk around or feed the animals in a wildlife park.

7. Take extra care and remain alert when visiting areas with poor public security, and avoid going out alone.