13 days

【Spain and Portugal Private Tour】Spain and Portugal in 13 Days A · Iberian Peninsula Crossing × In-Depth City Experiences × Atlantic’s Edge · Barcelona In, Madrid Out
From 28/10/2026
Group Tours
Barcelona · Granada · Seville · Lisbon · Sintra · Cabo da Roca · Porto · Madrid | Carefully selected, highly rated 4-star hotels · Private tour for each booking
Barcelona-Peñíscola-Valencia-Granada-Málaga-Ronda-Seville-Lisbon-Sintra-Cape Roca-Porto-Salamanca-Ávila-Toledo-Madrid
Upcoming departure dates: 2026-10-28, 2026-10-29, 2026-10-30, 2026-11-01, 2026-11-02, 2026-11-03, 2026-11-04, 2026-11-05, 2026-11-06, 2026-11-07
Day 1
Barcelona
Download full itinerary PDFTour departure point
D1 Barcelona Tour pickup locations: Barcelona Airport / Barcelona Railway Station / hotel in Barcelona
Itinerary details
Depart from your hotel, airport, or train station in Barcelona to officially begin your exclusive Iberian journey. In the morning, visit Gaudí's dreamlike masterpiece, Park Güell (admission included). Among its colorful mosaics and organic curves, experience an architectural wonder straight out of a fairytale. In the afternoon, admire the exterior of the Spanish football giant Camp Nou and soak up the vibrant atmosphere of Barça football culture. Then head to Barcelona Beach to stroll by the sea and unwind, or enjoy free time in the city and immerse yourself in Barcelona's relaxed yet lively spirit.
Meals
Breakfast: at your own expense Lunch: at your own expense Dinner: at your own expense
Accommodation
Barcelona 4-star hotels: Ilunion Les Corts Spa/Four Points by Sheraton Barcelona Diagonal/Moxy Barcelona/H10 Itaca/Leonardo Royal Hotel Barcelona Fira/Ilunion Bel-Art or similar
Attraction details
Day 2
Barcelona
Itinerary details
In the morning, delve into the world of the genius architect Gaudí. First, visit the century-spanning wonder of the Sagrada Família (admission included), and feel the awe of the sacred amid a stone forest woven with light and shadow. Then stroll along the art-filled boulevards of the Eixample district and admire the exteriors of Casa Batlló and Casa Milà. Every wave-shaped façade and every winding iron window is like a magical surprise box waiting to be opened. Even the ancient paving stones beneath your feet are engraved with the geometric beauty that modern designers covet. In the afternoon, head to the bohemian El Raval district. Take a leisurely stroll along La Rambla and step into the vibrant La Boqueria Market, the heart of Spanish cuisine and a sea of color. Finally, arrive where the blue sea meets the sky at the Columbus Monument. Stand beneath the tower and wonder: what geographical secret lies in the direction of the explorer's outstretched finger?
Meals
Breakfast: at the hotel Lunch: at your own expense Dinner: at your own expense
Accommodation
Barcelona 4-star hotels: Ilunion Les Corts Spa/Four Points by Sheraton Barcelona Diagonal/Moxy Barcelona/H10 Itaca/Leonardo Royal Hotel Barcelona Fira/Ilunion Bel-Art or similar
Attraction details
Day 3
Barcelona - Peñíscola - Valencia
Itinerary details
As morning breaks, we head straight for the Mediterranean gem of Peñíscola. Visit Peñíscola Castle, a filming location for Game of Thrones (admission included). Built on the cliffs by the Knights Templar, this ancient fortress is surrounded by water on three sides, and the sound of waves crashing against the rocks has echoed here for seven centuries. Then we arrive in Valencia and stroll through City Hall Square, before stopping to admire the city landmark, the City of Arts and Sciences. At Valencia’s City of Arts and Sciences, you’ll be amazed by Calatrava’s ingenious design: enormous fish bones, floating pools, and dramatic curves make it feel like a setting from a science-fiction movie. Valencia is the birthplace of Spanish paella, and we’re delighted to treat you to an authentic Spanish seafood meal so you can savor the local flavors.
Meals
Breakfast: at the hotel Lunch: at your own expense Dinner: Spanish seafood paella
Accommodation
Valencia 4-star hotel: NH Valencia Center/Eurostars Acteón/Sercotel Sorolla Palace/Novotel Valencia Lavant/Ilunion Aqua 4/INNSiDE by Melia Valencia Oceanic or similar
Attraction details
Day 4
Valencia - Granada
Itinerary details
After breakfast, we’ll set off for Granada. Granada served as the Muslim capital for eight centuries. Its most iconic landmark, the Alhambra (admission to the gardens and Nasrid Palaces included), is one of the Islamic world’s most beautiful architectural works. This city, where Muslim, Jewish, and Catholic influences converge, draws travelers from around the world. Follow the winding cobblestone streets of the Albaicín uphill and feel as though you’ve stepped back in time. From Plaza de San Nicolás, take in sweeping views of the entire city. *Due to high demand and the limited number of tickets sold each day, tickets to the Alhambra are issued in the visitor’s name. Tickets are especially limited for the Nasrid Palaces because of venue capacity. If tickets are sold out on a particular date, €23 will be refunded for the guided tour, or €10 if only the gardens are visited.
Meals
Breakfast: at the hotel Lunch: at your own expense Dinner: at your own expense
Accommodation
Granada 4-star hotel: Eurostars Puerta Real/Hotel Granada Center/Senator Granada/Exe Triunfo Granada/Hotel Abades Recogidas/Áurea Catedral by Eurostars Hotel Company or similar
Attraction details
Day 5
Granada - Malaga
Itinerary details
After breakfast, head to Málaga, the hometown of Picasso, to visit the Picasso Museum (admission included), the Alcazaba (admission included), and Málaga Beach. Picasso once said of his hometown: “Those who have never experienced the sunshine of Málaga could never create the art of Cubist painting.”
Meals
Breakfast: at the hotel Lunch: at your own expense Dinner: at your own expense
Accommodation
Malaga 4-star hotels: Eurostars Las Claras/Vincci Ciudad de Salamanca/Parador de Salamanca/Exe Salamanca/Parador de Salamanca/Soho Boutique Salamanca or similar
Attraction details
Day 6
Malaga - Ronda - Seville
Itinerary details
After breakfast, head to Ronda, the city in the sky. Hemingway loved this town throughout his life. In Death in the Afternoon, he wrote: “If you were to go to Spain on a honeymoon or to elope, Ronda would be the best place to go. The whole town is filled with romantic scenery as far as the eye can see… If your honeymoon or elopement in Ronda doesn’t work out, go to Paris, part ways, and find someone new.” With its expansive views, fresh and unpretentious character, distance from the bustle of the world, and somewhat rugged setting, Ronda must have suited the tastes of the adventurous master. The town is also the birthplace of Spanish bullfighting on foot, and home to Spain’s oldest bullring and museum. Quiet and simple, it seems to have grown naturally from the surrounding cliffs. Visit Ronda’s New Bridge and bullring (admission included). Afterwards, head to Seville, the home of flamenco. Naturally, you won’t want to miss a flamenco performance and a dinner of Spain’s signature tapas. (Complimentary special experience: flamenco show ticket and tapas dinner)
Meals
Breakfast: at the hotel Lunch: at your own expense Dinner: Spanish tapas dinner
Accommodation
Seville 4-star hotels: Exe Sevilla Macarena/Hilton Garden Inn Sevilla/Ilunion Alcora Sevilla/Hotel América Sevilla /NH Sevilla Plaza de Armas/Eurostars Guadalquivir or similar
Attraction details
Day 7
Seville - Lisbon
Itinerary details
After breakfast, explore Seville, the capital of Andalusia. This historic city’s rise and fall encapsulate the rise and decline of the Spanish Empire. Visit Plaza de España, the Royal Alcázar of Seville (admission included), and Seville Cathedral (admission included). After the tour, head to your hotel in Lisbon, the capital of Portugal, and check in.
Meals
Breakfast: at the hotel Lunch: at your own expense Dinner: at your own expense
Accommodation
Lisbon 4-star hotels: Eurostars Lisboa Parque/Ramada by Wyndham Lisbon/Radisson Blu Hotel Lisbon/TURIM Europa Hotel/Olissippo Saldanha/Melia Lisboa Oriente Hotel or similar
Attraction details
Day 8
Lisbon
Itinerary details
After breakfast, spend the day exploring Lisbon. The Portuguese say, “Those who have never seen Lisbon have never seen beauty.” This speaks to the confidence of the people of this city, the westernmost in mainland Europe, in its beauty. We will visit the Belém district, home to the magnificent Jerónimos Monastery (admission included), the iconic Belém Tower (exterior view), and the Monument to the Discoveries, a tribute to the heroes of exploration. You can also enjoy Portuguese custard tarts at the century-old Pastéis de Belém. Take a leisurely ride on Lisbon’s historic tram to explore the city.
Meals
Breakfast: at the hotel Lunch: at your own expense Dinner: at your own expense
Accommodation
Lisbon 4-star hotels: Eurostars Lisboa Parque/Ramada by Wyndham Lisbon/Radisson Blu Hotel Lisbon/TURIM Europa Hotel/Olissippo Saldanha/Melia Lisboa Oriente Hotel or similar
Attraction details
Day 9
Lisbon - Sintra - Cabo da Roca - Porto
Itinerary details
After breakfast, head to Sintra to visit Pena Palace (admission included). It is Portugal’s best-preserved medieval royal palace, occupied more or less continuously by the royal family from the early 15th century to the late 19th century. Renowned for its outstanding historical, architectural, and artistic value, the palace invites you to wander through its rooms and experience the grandeur of the royal court. Next, visit Quinta da Regaleira (admission included), a UNESCO World Heritage Site as part of the Cultural Landscape of Sintra. Elements inspired by the Age of Discovery can be found throughout the palace, and its most captivating feature is the network of underground passages winding through the gardens, making you feel as if you are exploring a mysterious world. Then head to Cape Roca to enjoy the magnificent Atlantic views from the westernmost point of mainland Europe. This spectacular spot is famous for its untamed beauty and historic lighthouse. Afterwards, check in to your hotel in Porto.
Meals
Breakfast: at the hotel Lunch: at your own expense Dinner: at your own expense
Accommodation
Porto 4-star hotel: AC Hotel Porto by Marriott/Exe Essenzia Porto/Eurostars Oporto/Fontinha Porto, Trademark Collection by Wyndham/Arts Hotel Porto, Tapestry Collection By Hilton/Exe Almada Porto or similar
Attraction details
Day 10
Porto - Salamanca
Itinerary details
After breakfast, visit São Bento Station, one of the world’s most beautiful railway stations. Its immense murals made of blue tiles are particularly memorable. Take a stroll through Liberty Square, then visit Livraria Lello, considered one of the world’s ten most beautiful bookstores (outside view). Next, explore Ribeira Square, a World Heritage Site, and the Dom Luís I Bridge, one of Porto’s landmarks. No visit to Porto is complete without tasting port wine, so we’ll visit a wine cellar and enjoy a tasting (complimentary special experience). Overnight in Salamanca.
Meals
Breakfast: at the hotel Lunch: at your own expense Dinner: at your own expense
Accommodation
Four-star hotel in Salamanca: Eurostars Las Claras/Vincci Ciudad de Salamanca/Parador de Salamanca/Exe Salamanca/Parador de Salamanca/Soho Boutique Salamanca or similar
Attraction details
Day 11
Salamanca - Ávila - Toledo
Itinerary details
Today, visit three UNESCO World Heritage Sites in a single day. After breakfast, explore Salamanca, a historic city in western Spain renowned for its rich cultural heritage and beautiful ancient architecture. Visit the exterior of Salamanca Cathedral, and stroll through the old town and Plaza Mayor. Known as “Spain's most beautiful square,” it was begun in 1729 and took 11 years to complete. Next, visit Ávila, one of Spain's best-preserved fortified cities. Explore the medieval Romanesque and Gothic churches in the Old Town, along with its well-preserved fortifications and towers. Leave Ávila for Toledo, the city of three cultures. Walk through the streets of this city, which was declared a World Heritage Site in 1986. Take in the panoramic views from the Mirador del Valle, and discover the impressive exterior of Toledo Cathedral, the exterior of the Monastery of San Juan de los Reyes, and the San Martín Bridge. Take your time wandering through the city's narrow streets and gardens.
Meals
Breakfast: at the hotel Lunch: at your own expense Dinner: at your own expense
Accommodation
Toledo 4-star hotels: Hotel Sercotel Alfonso VI/Áurea Toledo by Eurostars Hotel company/Sercotel Toledo Renacimiento/AC Hotel Ciudad de Toledo by Marriott/Eurostars Toledo/Hotel San Juan de los Reyes or similar
Attraction details
Day 12
Toledo - Madrid
Itinerary details
After breakfast, we’ll drive to Madrid, the capital of Spain. This city perfectly blends classical heritage with modern energy. You can experience its passionate football and bullfighting culture, discover the profound influence of the Spanish royal family on city life, and sample authentic specialties from across Spain all in one place. We’ll stroll around Madrid’s key landmarks: At Puerta del Sol, pose for a photo with the city’s emblem, “the Bear and the Strawberry Tree”; At Plaza Mayor, soak up the lively atmosphere of everyday Spanish life and celebrations; Step inside the magnificent Royal Palace of Madrid (admission included) and admire the former grandeur and luxury of the Bourbon dynasty; Finally, head to El Retiro Park, one of Spain’s largest parks, and enjoy the capital’s relaxed, poetic side among its greenery and sculptures.
Meals
Breakfast: at the hotel Lunch: at your own expense Dinner: at your own expense
Accommodation
Madrid 4-star hotels: Silken Puerta Madrid/NH Madrid Ribera del Manzanares/Ilunion Atrium/Exe Plaza/Eurostars Monte Real/NH Madrid Ribera del Manzanares or similar
Attraction details
Day 13
Madrid
Itinerary details
After breakfast, you can be dropped off at Madrid airport or train station. This brings your wonderful journey to an end.
Important notes
Note: Times shown on this webpage are estimates. Actual arrival times may be delayed by circumstances beyond our control, such as weather, traffic congestion, traffic accidents, festivals and sporting events, unrest, or strikes. We apologize for any inconvenience. If you have onward travel plans involving other transportation to another city, we strongly recommend allowing at least 3 hours of spare time to avoid disruption and inconvenience from delays. Our company accepts no responsibility for losses incurred in self-arranged travel plans due to insufficient time being allowed. Thank you for your understanding.
Meals
Breakfast: hotel Lunch: at your own expense Dinner: at your own expense
Accommodation
At your own expense
Price details
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Price details:
4-star quote
Quoted
Low season
Peak season
November 1–March 31 of the following year
April 1–October 31
Price for 1 person
€10988 per person
€11938 per person
Price for 2 people
€5,698/person
€6,178/person
Price for 3 people
€4,558/person
€5,058/person
Quote for 4 people
€3,528/person
€3,898/person
Quote for 5 people
€3,268/person
€3,688/person
Quote for 6 people
€2788 per person
€3,138/person
7 people — quote
€2698 per person
€3,088/person
Single room supplement
840 euros
€1080
Included in the price:
Hotels: Rooms are arranged according to the number of travelers (2 people per room). Groups with an odd number of travelers include 1 single room; an additional single room requires a single-room supplement. (In the event of a local trade fair or major event, accommodation will be arranged in a nearby city along the route.)
Meals: 12 Western-style breakfasts at the hotels; 2 complimentary specialty meals (Valencian seafood paella and Seville tapas);
Transportation: 5–9-seat vehicles throughout the trip, including city entry fees, tolls, tunnel fees, fuel, parking, and empty return fees between European cities;
Driver-guide: A Chinese-speaking local driver-guide in Europe. The price includes the driver-guide’s wages, accommodation allowance, and meal allowance;
Admission to the first entrance of the following attractions: Sagrada Família, Park Güell, Peñíscola Castle, the Alhambra (including the gardens and Nasrid Palaces), Picasso Museum, Alcazaba of Almería, Ronda Bullring, Royal Alcázar of Seville, Seville Cathedral, Pena Palace, Quinta da Regaleira, and the Royal Palace of Madrid (admission to attractions marked “exterior view” is not included and must be paid separately);
Local experiences: Seville flamenco ticket and tapas dinner, Portuguese custard tarts (2 per person), and a Porto wine cellar tour and tasting;
*Due to high demand and the limited number of tickets sold each day, tickets to the Alhambra are issued in the visitor’s name. Tickets are especially limited for the Nasrid Palaces because of venue capacity. If tickets are sold out on a particular date, €23 will be refunded for the guided tour, or €10 if only the gardens are visited.
Not included in the price:
Other lunches and dinners (recommended by the tour guide and paid for by guests);
Single-room supplement (one room per 2 adults; groups of 3, 5, or 7 adults already include 1 single room; if an additional single room is requested, both people sharing the original room must pay the supplement);
Tips: Pay the driver-guide €20 per group per day;
Overtime fee: The driver-guide's daily working time is limited to 10 hours. If this limit is exceeded, an overtime fee of €50 per hour will be payable;
All personal expenses (such as laundry, telephone, fax, internet access, pay-TV, games, late-night snacks, drinks, postage, airport and hotel baggage handling services, shopping, and meals or banquets not listed in the itinerary);
Financial losses or compensation arising from personal negligence, traffic violations, or illegal acts, and all expenses incurred due to delays caused by personal circumstances;
Financial losses and liability arising from delays or itinerary changes caused by force majeure, such as weather, strikes, or war, or by breakdowns involving aircraft, vehicles, ships, or other public transportation;
Overseas travel insurance is not included. We strongly recommend that guests purchase their own insurance;
Any additional expenses not listed in other parts of the itinerary or in the “Price Includes” terms above.
Booking information
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Cancellation and change policy
Important Information for Tour Participants
To best protect your interests, please read our “Booking Information and Terms of Liability” carefully. This document contains important information from our company for members of outbound tour groups and, together with our “Overseas Travel Safety Information and Other Important Notes,” forms part of the travel contract. Our company reserves all rights to interpret the content of this website.
(I) Booking restrictions
This product requires a minimum of 2 travelers and accepts a maximum of 7. Each booking is a private group, with no joining other groups.
Travelers under 18 must be accompanied by at least one parent or adult traveler throughout the tour.
Travelers aged 70 and over (inclusive) must ensure they are in good health and fit to travel when booking.
Two adults traveling with one child under 6 years old: the child travels free of charge if not requiring a bed (only fees for paid admission tickets and other activities apply). If a bed is required, the regular fee applies. Only one child under 6 per tour may travel free of charge without a bed; additional children are charged the regular fee. All passengers must occupy a seat on the bus, regardless of age.
Prices are based on two people sharing one room. If you would like a room to yourself, please select the single-room supplement option. If one person in a two-person room requests a room alone, both people in that room must pay the single-room supplement.
(2) Registration Process and Important Notes
For all bookings made through this website, please carefully read all terms published on our company website, in the order confirmation, and in the pre-tour notice. Once you submit an order, we will regard this as your confirmation and full acceptance of the terms published by our company. If any tour member breaches the rules stated in these terms, they will be solely responsible for all resulting consequences.
1. When registering, first complete the booking form on the website. Please carefully enter and check that all information, including names, gender, ID numbers, contact details, required room type, and boarding and drop-off points, is correct. Our company accepts no responsibility for any losses resulting from information entered incorrectly by the customer. Once your submission is successful, we will send you an order confirmation. As seats on the tour bus are limited, boarding arrangements will be prioritized according to when payment is received. After checking that all details are correct, please pay within the order’s validity period. If the tour fee is not paid in full by the deadline, your booking will be treated as automatically canceled, and we reserve the right to cancel your order without further notice.
2. Group members must pay 100% of the tour fee at least five working days before departure. As coach seats and hotel rooms are limited, and hotel room reservations are often subject to deadlines, members who book within five working days of departure should promptly complete payment. Otherwise, depending on the circumstances, our agency reserves the right to hold or cancel such bookings without first obtaining the booking party’s consent. Any fees arising from payment of the tour price by any method shall be borne by the payer. After payment, please send proof of payment (the transaction slip for an in-person bank transfer or a screenshot of the successful online transfer) to our company by email or fax. Be sure to note the relevant booking number on the proof, otherwise our finance department cannot match the payment to the booking. If, because payment was made late, the tour fee has still not arrived two days before the end of the tour, our agency may require the group member to provide the corresponding amount in cash as a deposit to the tour guide. If it is subsequently confirmed that payment was made twice, our company will promptly refund the overpayment.
3. We will confirm your place on the tour once we have received your payment. Three days before departure, you will receive a tour confirmation notice at the email address provided when booking. It contains information for reference, including the guide, itinerary, and boarding and drop-off points. Due to network delays or spam filtering, you may not receive the notice three days before departure. If this happens, please contact the relevant staff for assistance.
4. Our company will arrange hotel room types according to the requirements provided by group members when booking. In exceptional circumstances, such as during peak travel season when individual hotels have insufficient room availability, or for other reasons beyond our control, room types may change, and group members must cooperate with our arrangements. If the room arrangements at the destination do not meet a group member’s requirements because they entered the wrong gender or room type when booking, our agency will coordinate and make arrangements based on the rooms available at the hotel on the day of check-in. Any additional costs incurred will be borne by the group member.
5. If a group member needs to leave the tour early due to exceptional circumstances, they must notify us when booking or before joining the tour and sign an “Early Departure Declaration.” For each night of accommodation not used after leaving early, €30 will be deducted; if no hotel nights are missed, there will be no reduction in the tour price. If a group member requests to leave the tour early after it has begun, they must inform the guide and sign an “Early Departure Declaration.” Fees paid will not be refunded. Group members must provide accurate information about their health, identity, and other relevant matters when booking and during the itinerary, complete all relevant forms truthfully, and fulfill all legal formalities. Any costs or losses arising from personal reasons, such as feeling unwell during the trip, will be borne by the group member. Travelers with a significant medical history (for example, those with a serious or terminal illness or a contagious disease) must disclose this truthfully when booking. In view of a traveler’s health or other circumstances, our company reserves the right to decide whether to accept the booking.
7. If a participant is pregnant, they must disclose this truthfully when booking. As a general rule, participation is not recommended for anyone more than 24 weeks pregnant. Anyone who insists on joining must be accompanied by a family member and complete the Waiver of Liability; however, our company reserves the right to refuse participation depending on the circumstances. Anyone less than 24 weeks pregnant who insists on joining must also be accompanied by a family member and complete the Participant Declaration; however, our company reserves the right to refuse participation depending on the circumstances. Participants are solely responsible for all consequences arising during the trip from their own actions.
9. Participants must confirm that all information provided for joining the tour is accurate, especially personal identification details and contact telephone numbers. Participants are responsible for all consequences resulting from incorrect information they provide (for example, being unable to cross a border because their identification has expired or their visa type does not meet the relevant country’s entry requirements, or a tour guide and other relevant staff being unable to contact them because they provided an incorrect mobile number). Any resulting costs or losses, including return travel, transportation, and travel expenses, must be borne by the participant.
10. Please do not book any flights or other tickets related to the itinerary before your tour booking has been confirmed. If you choose to book such tickets but are ultimately unable to join the tour, you will be responsible for all resulting losses.
(3) Changes and Cancellation Policy
This is a private group tour. Each booking forms its own group, with no joining other travelers. Vehicles, hotels, guides, admission tickets, and other travel services will be booked separately according to the number of travelers and the itinerary. Any costs arising from order cancellations, changes to the departure date, or itinerary adjustments will be calculated according to these terms and the necessary, non-refundable expenses actually incurred.
1. Tour Withdrawal and Order Cancellation
(1) Cancellation fee terms
If you request to cancel an order for personal reasons, the cancellation fee will be calculated based on the time remaining until the scheduled departure date:
31 days or more before departure: 5% of the total tour price stated in the order will apply;
15–30 days before departure (including the 30th day): 20% of the total tour price stated in the order will apply;
8–14 days before departure (including the 14th day): 50% of the total tour price stated in the order will apply;
Within 7 days before departure (including the 7th day): The cancellation fee will be calculated at 100% of the total tour price stated in the order.
(2) Calculation of necessary costs
In addition to the cancellation fees listed above, when an order is canceled, necessary costs already incurred and non-refundable by suppliers will also be calculated. These include, but are not limited to, hotel booking fees, private vehicle and driver service fees, guide fees, admission and transportation ticket costs, and other reasonable costs for bookings that have already been made and cannot be recovered. We will calculate the cancellation fees based on the specific order and explain the cost breakdown to the traveler. Cancellation fees and necessary costs will not be counted twice for the same expense. The final amount deducted will be based on the contract and costs actually incurred, and will not exceed the total travel cost of the order.
2. Changes to Dates and Tickets
(1) Change fee terms
To change your departure date, please contact us in writing as early as possible. Date-change requests are subject to actual availability of vehicles, hotels, guides, and other suppliers.
31 days or more before departure: In principle, no rescheduling service fee will be charged;
15–30 days before departure (including the 30th day): A rescheduling service fee of 10% of the total tour price stated in the order will apply;
8–14 days before departure (including the 14th day): A rescheduling service fee of 30% of the total tour price stated in the order will apply;
Within 7 days before departure (including the 7th day): Rescheduling is subject to supplier policies and availability. If rescheduling is not possible, the order may be cancelled in accordance with the cancellation terms.
The change-date service fee above does not include any actual price differences, non-refundable fees, or rebooking fees for hotels, vehicles, guides, admission tickets, or other travel services arising from the date change. These costs will be calculated separately based on the actual circumstances and communicated to the traveler before the date change is processed.
(4) Participant Responsibilities
1. Tour members must not engage in illegal activities during the tour.
2. When exercising their rights, group members must not harm the interests of the state, society or collective, or the lawful rights and interests of others.
3. Observe public order and respect social etiquette. Group members should respect the dignity of tourism service staff and show mutual respect and support for other group members; respect local ethnic customs and traditions; and must not deface or draw on scenic sites or buildings, spit, litter or engage in other uncivil behavior.
4. Make an effort to learn what you need to know for your trip and increase your awareness of personal safety. Group members may choose and purchase personal accident insurance and other insurance themselves. During the trip, they should keep their belongings safe and carry valuables with them or take other protective measures.
5. When traveling, check the local weather and pay attention to children’s safety.
6. If a group member voluntarily takes part in hazardous activities included in the regular tour itinerary, such as rock climbing, mountaineering, rafting, scuba diving, or bungee jumping, which may cause personal injury, the group member alone is responsible for any resulting disputes, property loss, or personal injury, and our company bears no responsibility.
(5) Liability
1. Our company reserves the right to change accommodation, routes, sightseeing destinations, and departure dates as circumstances require.
2. If circumstances beyond our company’s control arise, such as insufficient participants or problems with a ship or aircraft, we reserve the right to change or cancel the itinerary. If the itinerary is cancelled, we will refund all fees paid by group members or recommend a similar alternative product. Our company shall bear no liability for cancelling any itinerary.
3. In the event of social unrest, terrorist activity, a major infectious disease outbreak, natural disasters, acts of God, riots, murder, rebellion, war or other disasters beyond our company’s control that could seriously endanger the personal safety of group members, as well as unforeseen circumstances such as weather, traffic or strikes, our company may cancel or replace any tour activity before or after departure, or shorten or extend the trip, provided that group members are notified in advance. Our company shall not be liable for any resulting additional expenses or losses, and group members may not object or withdraw on these grounds.
4. As public safety conditions vary from country to country, group members should pay attention to personal and traffic safety and keep their belongings and luggage secure. If anything is lost or damaged during the trip due to loss, theft, robbery, or other incidents, notify the tour leader promptly and report it to the police. Our company accepts no legal responsibility;
5. Group members must carry a valid passport and identification documents at all times. If a group member has to leave the tour early because of problems with their documents or passport, they are responsible for this, and the remaining tour fee will not be refunded. If this affects the normal itinerary of other group members, the departing member must pay the corresponding compensation.
6. If a group member suffers personal injury or death or incurs property damage during the itinerary as a result of an accident (such as an accident while taking part in an entertainment activity or game, illness, death, a fall, or an injury sustained during a personal activity, or a group member’s violation of the rules and notices set out in our company’s terms), the group member is responsible for all related liability and costs. Our company accepts no responsibility for any such injury, death, or property damage. The group member must compensate our company for any resulting losses.
7. If a participant deliberately fails to follow the rules or disrupts the group’s normal activities or interests, our tour leader has the right to cancel their participation. Fees paid will not be refunded, and our company is not responsible for any actions taken by the participant after leaving the group.
8. Times stated in the itinerary are for reference only. Actual arrival times may be delayed due to force majeure or other circumstances, such as weather, traffic congestion, traffic accidents, festivals or sporting events, unrest, or strikes. We appreciate your understanding. If participants have onward travel arrangements and need to take other transportation to another city, we strongly recommend allowing at least 3 hours of extra time to avoid inconvenience caused by itinerary delays. Our company accepts no responsibility for losses resulting from participants’ independently arranged travel plans being affected because they did not allow enough extra time.
Tour Participation Guidelines
Important Information on Travel Safety Abroad and Other Considerations
To best protect your interests, please read our “Overseas Travel Safety Information and Other Important Notes” carefully. This document contains important information from our company for members of outbound tour groups and, together with our “Booking Information and Terms of Liability,” forms part of the travel contract.
(I) Important information
1. Most attractions in Europe offer student discounts; students are advised to bring their student cards.
2. Plug standards vary between European countries (for example, plugs in Italy and Switzerland differ from those used in Germany). Please bring different plug adapters if needed.
3. For safety reasons, European transport operators require children of all ages to occupy a seat. As most coaches do not have spare child safety seats, parents travelling with children under 3 may bring their own. However, each child safety seat occupies one coach seat, and we cannot guarantee that all personal safety seats will be suitable for tour coaches. Please take note.
(2) Safety Information
Clothing
1. The weather in Europe is changeable, so please carry rain gear and a warm jacket.
2. Please take good care of your belongings and luggage. Our company accepts no responsibility for loss or theft.
3. Clearly label your luggage with your name and contact details for identification and to facilitate its return if found. If your luggage is lost, notify the relevant organizations (such as the hotel or airline) and the police as soon as possible. If it is ultimately not recovered, keep the police report to file a claim with the relevant organization or your insurance company (if you purchased insurance).
Meals
1. The tour guide will do their best to help tour members who need assistance arrange Chinese group meals. If there are not enough diners for a group meal, or if Chinese meals cannot be arranged because of holidays, opening hours, or other reasons (such as there being no Chinese restaurant in a small town), the guide will do their best to help arrange fast food, Western food, or meals at a supermarket or the accommodation hotel. We apologize if meals arranged as required by the itinerary cannot meet everyone’s preferences. We recommend bringing bottled water and snacks in case they are needed.
2. Do not drink unsafe water or eat unhygienic food or food that smells unusual or has spoiled. When visiting areas with poor sanitation, choose cooked food and packaged drinks.
3. Do not accept or consume cigarettes, food or drinks offered by strangers.
4. To prevent illness caused by unfamiliar food or climate while traveling, bring medicines you regularly use or commonly need. Travelers with chronic illnesses should carry their medical records in case they are needed. Do not take medicines provided by others without permission.
5. Our agency does not provide or arrange alcoholic drinks. Group members who drink should strictly limit their alcohol consumption during the trip. The individual responsible will bear all liability for any drunken misconduct, disruption of public order, infringement of others’ rights, or financial loss caused to a third party.
Accommodation
1. Hotel facilities:
① European cities are relatively small, and centrally located hotels are extremely limited in number and size. Their facilities may be older and may not meet the standards of comparable hotels in China.
② European hotels do not provide everyday essentials such as toothbrushes, toothpaste, slippers, or kettles. Please bring your own.
③ In the event of an exhibition or other major event, the company reserves the right to select the hotel’s star rating and location.
④ If you book a hotel through our company in a city where no overnight stay is included in the itinerary, our company reserves the right to choose the hotel's star rating.
2. Hotel meals:
① European hotel rooms do not provide hot drinking water.
② Hotel food differs somewhat from food in China. Breakfast is usually simple (German breakfasts are more substantial, while Italian breakfasts are the simplest, consisting only of bread and coffee). Lunch and dinner may also be less generous, and their quantity and quality may differ considerably from what you are used to at home.
3. Hotel room type:
① Triple rooms consist of one double bed and one single bed and are available only to a guardian traveling with one child under 14. Under European law, three adults may not book a triple room.
② For individual travelers, we arrange shared rooms with two separate beds. If there is a single man or woman, we will try to pair them with another traveler of the same sex or provide an extra bed. If a married couple needs to stay in separate rooms, please cooperate. If a traveler is assigned a room alone when the final room allocation is made, the single-room supplement must be paid in advance. We will do our best to find you a roommate; if one becomes available before departure, the full single-room supplement will be refunded.
4. Hotel safety notice:
① Please take proper care of your valuables and do not leave them in your hotel room. Avoid carrying large amounts of cash or expensive watches or jewelry. Keep your travel documents and belongings safe, and carry photocopies of your travel documents and credit cards in case you need replacements if they are lost.
② Please take good care of your belongings and luggage. The company accepts no responsibility for loss or theft.
③ Please do not smoke in your hotel room. Any resulting hotel fines must be paid by the person responsible.
④ After checking into your hotel, familiarize yourself with its safety information. Check whether the room windows can be opened and where the firefighting equipment is located. Find the emergency exits, stairways, and evacuation routes.
⑤ Please check that all the items provided in your hotel room are present and undamaged. If anything is missing or damaged, report it immediately to hotel staff or your tour guide.
⑥ Do not tell strangers which hotel or room you are staying in, and do not let strangers or people claiming to be hotel maintenance staff enter your room. Lock the door whenever you enter or leave, and before going to sleep check that the door and windows are closed and the security lock is engaged. Keep your belongings close to you; do not leave them by the window or on the floor.
⑦ If you need to leave the hotel after checking in, inform your tour guide and get a hotel card from the front desk. It has the hotel's address and phone number, which you can use to ask for help if you get lost.
Travel
1. Boarding and alighting:
① All tour participants must gather on time and depart promptly. Please arrive at the boarding point 15 minutes in advance. Our tour buses will not wait. If you fail to gather at the agreed time and place for departure, or are unable to join the tour along the way, you will be deemed to have forfeited the tour, and no refund will be issued.
② Boarding and drop-off times shown on the website are estimates. The company will confirm the exact boarding and drop-off locations. (If traffic or other special circumstances prevent our bus from arriving at the boarding point on time, or if the time changes at short notice, we will notify you promptly. Please wait patiently.)
③ Coaches come in three types: large coaches, minibuses, and 9-seat minibuses. Large coaches generally have a dedicated luggage compartment, while minibuses and 9-seat minibuses have relatively limited luggage space. As bus luggage compartments have limited capacity, we recommend bringing as little luggage as possible.
④ To prevent excessive crowding at attractions, coach parking areas in most European cities are some distance from the attractions, and drivers are not allowed to stop wherever they wish. Violations can result in hefty fines. Boarding and drop-off points may therefore be some distance from the attractions. We appreciate your understanding.
2. Coach travel safety tips:
① Smoking is prohibited on the bus.
② Do not bring prohibited items.
③ Do not handle any items on the bus unnecessarily, to avoid accidental damage.
④ While the bus is temporarily stopped, follow your guide’s instructions and do not wander off.
⑤ When getting off the coach to sightsee, dine, or shop, please remember to close the coach windows and keep your valuables with you. The travel agency accepts no responsibility for items that are lost or stolen.
⑥ As the journey is long and the vehicles are heavily loaded, a vehicle breakdown may affect the itinerary. If this happens, the travel agency will promptly take remedial measures. Please cooperate with the group.
(3) Other Information and Important Notes
1. Please comply with local laws and regulations.
2. Please carry your relevant documents and a valid passport with you at all times.
3. When taking part in group activities, follow the tour leader’s/guide’s instructions and avoid leaving the group, for your safety.
4. Before taking part in any high-risk activities, assess your personal health and ability, and follow the relevant safety instructions, such as wearing a life jacket, fastening a seat belt, and wearing suitable or required clothing. Group members are strongly advised not to take part in these activities during free time on the trip. If they choose to participate, they do so at their own risk.
5. Do not take part in entertainment activities that may be illegal.
6. Pay attention to and heed all warnings. For example, do not wander around or feed the animals in a wildlife park.
7. When visiting areas with poor public security, take extra care and avoid going out alone.
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