4 days

4-Day Lapland Aurora Tour • Norway King Crab | Finland Santa Claus Village | Dog Sledding | Snowmobile Aurora Chase • Reindeer Farm Included
From 03/12/2026
Group Tours
Complimentary reindeer farm visit • Optional glass igloo upgrade • Departure and return in Rovaniemi
Rovaniemi - Saariselkä - Kirkenes - Saariselkä - Rovaniemi
Upcoming departure dates: 2026-12-03, 2026-12-10, 2026-12-18, 2026-12-22, 2026-12-25, 2026-12-28, 2027-01-03, 2027-01-18, 2027-02-09, 2027-03-08
Day 1
Rovaniemi - Saariselkä
Download full itinerary PDFTour departure point
D1 Rovaniemi Departure time: 10:30 Departure location: Santa Claus Village
Itinerary details
Meet in the morning at 【Santa Claus Village】 in Rovaniemi. You can take a photo with Santa Claus, cross the Arctic Circle, enjoy a meal, shop for souvenirs, or mail a postcard. Then leave Santa Claus Village and travel to Saariselkä. After a short rest and dinner, we will take part in the evening 【Snowmobile Northern Lights Chase】 (at your own expense), venturing into the dark forest in search of the Northern Lights. Embrace nature in the forest at night and feel the power of the Arctic. *Stay in log cabins throughout the tour! Most cabins are suites for 3–8 people, with several rooms in each suite. Rooms generally accommodate 2 people. Cabin layouts are not standardized like hotel rooms, and twin rooms are limited, so room types cannot be specified. We hope fellow travelers will understand and cooperate with the room arrangements for different room types, and believe that this night's cabin experience will be an unforgettable one. *As rooms at the Northern Lights Village are in high demand in winter, payment is required in advance, but availability cannot be guaranteed. We can confirm availability only after the booking is completed. If we are unable to secure a room before departure, a refund will be arranged. Optional upgrade: Northern Lights Village Aurora Cabin or Polar Sky Suite Occupancy: 2 people (options for 1–4 people) Winter prices: Dates: [14.11–19.12] & [08.01–04.02] & [21.02–24.03] One Aurora Cabin: €479/night for 1 person, €589/night for 2 people; 3rd/4th person: €199/person/night; children aged 4–14: €99.5/person/night One Polar Sky Suite: €689/night for 1–2 people; 3rd/4th person: €199/person/night; children aged 4–14: €99.5/person/night Holiday prices: Dates: [20.12–07.01] & [05.02–20.02] One Aurora Cabin: €509/night for 1 person, €659/night for 2 people; 3rd/4th person: €229/person/night; children aged 4–14: €114.5/person/night One Polar Sky Suite: €759/night for 1–2 people; 3rd/4th person: €229/person/night; children aged 4–14: €114.5/person/night Price includes: One night in the corresponding room type at Northern Lights Village, a Lappish dinner that evening, and breakfast the following day. Price excludes: Other personal expenses, items excluded under “Not Included” above, and transportation to and from the resort. Aurora Cabin description: The Aurora Cabins are set beside natural hills and forests, where you can experience the beauty of Lapland's pristine snowy landscapes. They are just 500 meters from the restaurants, shops, and spa in the town center, making it easy to visit in your free time. All Aurora Cabins feature heated glass roofs, a minibar, kettle, hair dryer, private bathroom, and Wi-Fi. Polar Sky Suite description: The Polar Sky Suites offer a resort overlooking Saariselkä, where you can enjoy the beautiful scenery. Located at the top of Kaunispää, each suite has a partial glass roof offering views of the night sky, so you can admire the stars and Northern Lights from the comfort of your bed. From this elevated location, you can also enjoy magnificent views of Saariselkä village and the surrounding hills. Each suite has a private sauna, bathroom, and kitchen, with a spacious interior designed for relaxation. The Polar Sky Suites are 2 km from the resort's main building/Aurora Cabins. The resort provides a free shuttle between the main building and the Polar Sky Suites, making it convenient for guests to travel to the main building for meals and activities. Aurora Cabin cancellation policy: Cancellations made more than 121 days before check-in incur a fee of 30% of the booking amount; Cancellations made within 120 days of check-in incur a fee of 50% of the booking amount; Cancellations made within 60 days of check-in incur a fee of 100% of the booking amount. Note: After upgrading to Northern Lights Village, guests are responsible for arranging their own transportation between the resort and Saariselkä. We can assist with booking the transportation provided by the hotel between the resort and Saariselkä town center: €6 per adult per one-way trip and €3 per child per one-way trip.
Meals
Breakfast: At your own expense Lunch: At your own expense Dinner: At your own expense
Accommodation
Saariselkä log cabin
Attraction details
Day 2
Saariselkä (reindeer farm included; optional husky sledding and Arctic snowshoeing at an additional cost)
Itinerary details
This morning, visit a reindeer farm at a Lapland camp. In the afternoon, go dog sledding, and in the evening, experience a snowshoe trek in search of the Northern Lights. First, visit the 【Reindeer Farm】 (included), where you can learn about Sámi culture, feed and interact with reindeer up close, and take a 15-minute reindeer sleigh ride (***The reindeer sleigh ride is only available when snow conditions permit! If there is too little snow, you will only visit the reindeer farm. Please take note!). Experience the traditional mode of transport of Santa Claus! The reindeer pull the sleigh as you sit back and enjoy the unique Arctic scenery. Afterwards, join the 【Husky Safari】 (at your own expense). Marvel at the enchanting snowy scenery as the huskies run. After a short rest and dinner, head out to explore the national forest in the evening and try 【Snowshoeing】 (at your own expense) in search of the magical Northern Lights. Afterwards, return to your cabin in Saariselkä for the night. Dog sledding must be booked in advance. Places are limited and subject to availability. The order of snow activities may change; the final arrangements will be as scheduled.
Meals
Breakfast: At your own expense Lunch: At your own expense Dinner: At your own expense
Accommodation
Saariselkä log cabin
Attraction details
Day 3
Saariselkä - Kirkenes - Saariselkä (optional King Crab excursion with lunch at an additional cost)
Itinerary details
Guests joining the optional King Crab Safari with Lunch depart from Saariselkä in the morning and travel to Kirkenes, the renowned king crab fishing destination. Upon arrival at the camp, we’ll ride in a sled pulled by a snowmobile across the frozen fjord to visit the ice hole where the crab pots are set, then enjoy a king crab lunch. After the activity, we’ll return to Saariselkä and stay at a charming local log cabin hotel. *Guests who do not join the optional king crab excursion will have free time in Saariselkä.
Meals
Breakfast: At your own expense Lunch: At your own expense Dinner: At your own expense
Accommodation
Saariselkä log cabin
Attraction details
Day 4
Saariselkä – Rovaniemi
Itinerary details
After checking out in the morning, travel to Rovaniemi and visit the Arctic Museum (optional, at your own expense). Its exhibition halls offer extensive information about developments in the Arctic region today, as well as exhibitions on the history, culture, and nature of Lapland. The tour ends after the visit.
Important notes
Note: All times shown on this webpage are for reference only. Actual arrival times may be delayed due to circumstances beyond our control, such as weather, traffic congestion, traffic accidents, festivals or sporting events, civil unrest, or strikes. We appreciate your understanding. If you have onward travel plans involving other transportation to another city, we strongly recommend allowing at least 3 hours of extra time to avoid inconvenience caused by delays. Our company accepts no responsibility for losses arising from travel arrangements you make yourself without allowing sufficient extra time. Thank you for your understanding.
Meals
Breakfast: At your own expense Lunch: At your own expense Dinner: At your own expense
Attraction details
Pricing Information
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Included
1. Accommodation: 3 nights in distinctive Finnish log cabins;
2. Transportation: tour bus or business-class van (Note: vehicle arranged according to the number of participants);
3. Tour leader and driver: Dedicated coach driver plus Chinese-speaking guide, or a Chinese-speaking driver-guide throughout the tour (Note: For vehicles with 9 seats or fewer, a Chinese-speaking driver-guide will be provided);
4. Luggage: 1 piece of checked luggage up to 23 kg and 1 piece of carry-on luggage;
5. Activities: 1.5-hour reindeer farm visit (tour, feeding, and, if snow conditions permit, an approximately 15-minute reindeer sleigh ride)
Not included
1. Admission tickets for attractions listed in the itinerary;
2. Driver and tour guide tips (if the tour is led by a driver-guide, tips are required for both the driver and the guide);
3. Single-room supplement: Guests who do not wish to share a room and request a single room must pay the single-room supplement for the entire trip. (If added during the tour, a double single-room supplement must be paid.)
4. Lunch and dinner: The guide will make recommendations; participation is optional.
5. Personal travel insurance: Travel insurance is essential for international trips to protect your interests through an insurance company in the event of a personal accident, such as illness or loss of belongings.
6. Financial losses and liability arising from delays or itinerary changes caused by force majeure, such as weather or strikes, or by breakdowns involving aircraft, vehicles, ships, or other modes of transport;
7. Personal expenses such as hotel telephone calls, fax services, laundry and ironing, pay TV, hairdressing, tobacco and alcohol, drinks, and luggage handling; other local expenses not specified (visas, air tickets, travel insurance, etc.);
8. All personal expenses and any expenses not mentioned as included;
Other notes
1. Child discount: Children under 6 years old who do not require a bed and share a double room with 2 parents are eligible for a 20% discount. When one adult travels with one child, the child pays the same price as the adult;
2. The guide does not provide commentary inside attractions. At some attractions, you may need to pay for commentary by a licensed local guide, as arranged by the guide on site;
3. If you are concerned that sharing a room may affect your rest, we recommend purchasing the single-room supplement in advance.
4. For some departures from January to March, cabins will be upgraded to four-star hotels. Please refer to the actual arrangements.
5. A single-room upgrade in a log cabin means a single room within a suite!
Important notice!
1) Children under 4 are not recommended to participate in snow activities!
2) Snow and ice activities involve risks to life and safety. Please take this seriously!!! Warm clothing is provided only for snowmobile rides, king crab fishing, and icebreaker floating. For all other snow activities (reindeer sleigh rides / husky sledding / polar snowshoeing), please rent professional warm clothing and equipment yourself (overalls, mittens, boots, etc., estimated at €5–10 per item per day). If you are not wearing sufficiently warm, waterproof, and cold-weather clothing and footwear, our guide has the right to refuse your participation in the snow activities on site, for your personal safety, without a refund!
Optional activities
Optional Excursions Information
Attraction tickets
Arctic Museum
€22 / adult
€17/student (You must present a valid student ID when your ticket is checked. Otherwise, you will need to pay the adult ticket price difference on site.)
€10/child (ages 7–15)
Free for children under 7
Other Information
King Crab Safari with Lunch (3 hours)
€240 / adult
€120/child (ages 4–12)
**Includes transfers, a sleigh ride to the ice fishing hole for king crab, a king crab lunch, and thermal gear (Jumpsuit, Helmet, Boots, Mittens & Balaclava)
Arctic Snowshoe Northern Lights Hunt (2 hours)
€58 / adult
€29 / child (<12 years and over 120 cm tall)
**This activity requires a certain level of physical fitness. Participants must be at least 120 cm tall and bring their own waterproof, insulated boots. Includes an English-speaking guide, snowshoes worn over boots, hot drinks, and a campfire
Husky sledding (1.5 hours)
€149/adult
€109/child (under 12)
**Includes transfers, hot drinks and snacks, a 5 km dog-sledding ride (approx. 10–15 minutes, 4 people per sled, driven by an instructor), and time to take photos with the dogs
Northern lights chase by snowmobile (3 hours)
€169/adult driver (≥18 years old and holding a driver’s license **a photo or photocopy of a domestic or international car or motorcycle license is acceptable, in Chinese or English)
€169/child passenger (≥13 years old and ≥140 cm tall)
€84.50 / child, sleigh ride (under 13 years old or under 140 cm tall)
**The above price is for 2 people sharing one snowmobile and taking turns driving. For single-driver use throughout, the price is €228/person. Includes hot drinks and snacks, and thermal gear (Overalls, Boots & Mittens)
Driver and guide tips
The minimum required guide tip per guest per day
5 €
The minimum required driver tip per guest per day
5 €
The above prices are for reference only. Any price adjustments will be subject to the prices announced at the time.
Please cooperate with and follow the guide’s itinerary for optional excursions; the guide’s itinerary will take priority.
Booking information
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Changes and cancellation policy
Tour Information
To protect your interests as much as possible, please read our Booking Notes and Terms of Liability carefully. This document contains important information that our company wishes to bring to the attention of tour members traveling overseas, and, together with our Important Safety Information for Overseas Travel and Other Notes, forms part of the travel contract. We reserve all rights to interpret the content of this website.
(1) Important information for Arctic Circle tours
1. Meals
To ensure competitive prices, we stay in cabins equipped with full kitchens. Meals are not included in the tour price. There is a supermarket near the cabins where you can buy ingredients and enjoy cooking. Hotels, restaurants, and other places near the camp also serve meals, and you are welcome to visit them and try the local cuisine. Some optional activities also include snacks or meals; please see the activity descriptions for details.
2. Accommodation
Log cabin for 3–8 people (throughout the tour)
The cabin includes tableware, a dishwasher, a refrigerator and freezer, a stove, microwave, oven, toaster, electric kettle, dryer, TV, wireless radio, CD player, fireplace and firewood. There is a small loft and a standard double room.
Dishwasher: Please open the water inlet valve, or the dishwasher will not work.
Water heater: The water heater can heat up to 200 liters of water for bathing at a time. Please be careful not to use all the heated water at once, or others will have to wait at least 1 hour to shower.
3. Other Important Information and FAQs
We recommend bringing the following items on your trip:
Very warm clothing
Very warm shoes, gloves, hats, etc.
Cash and small change, and essential medical supplies/medication
Bank cards, credit cards, etc.
Toiletries and other items needed for an overnight train
A high-quality camera for photographing the Northern Lights
Is it cold in the Arctic Circle?
Based on feedback from our guests, the perceived temperature in the Arctic Circle is not as cold as the theoretical temperature suggests. Because calm weather is common, once you get moving, the perceived temperature is similar to that of Beijing during the same time of year.
Does it ever not snow in the Arctic Circle?
All our Arctic Circle tour destinations are at least 250 km north of the Arctic Circle. This is because the higher the latitude, the greater the likelihood of seeing the Northern Lights and finding snow. However, we cannot guarantee the weather conditions when you visit the Arctic Circle. Generally, heavy snow arrives in the Arctic Circle in early November each year. If there is not enough snow for certain activities to operate, we will offer an alternative or issue a full refund for that activity.
Is there no daylight during the polar night in winter within the Arctic Circle?
In the Arctic region, the sun rises between 9 and 10 a.m. and sets before 3 or 4 p.m. There are about 6 hours of daylight. The daytime looks completely normal!
Can we guarantee that you will see the Northern Lights?
In the northernmost part of Lapland, the Northern Lights can be seen on almost any night when it is dark and the sky is clear. In the Saariselkä area, you can witness the frequent appearance of the Northern Lights, although clouds may reduce visibility, just as they can affect the brightness of summer nights. On average, the Northern Lights can be seen on up to 200 nights a year in the northernmost part of Lapland.
(2) Booking process
If you book through this website, please carefully read all the terms published on our company website, in the order confirmation, and in the tour information notice. By submitting your order, you confirm that you have read and fully agree to the terms published by our company. If any tour participant violates the rules set out in these terms, they shall bear all resulting consequences.
1. When booking, please fill in the booking form on the website and carefully complete and check all the information, including names, gender, ID or passport numbers, contact details, room type, and pick-up and drop-off points. Our company accepts no responsibility for any losses resulting from errors in the information provided by the customer. Once your submission is successful, we will send you an order confirmation. As coach seats are limited, we will give priority to customers according to when payment is received. After checking that all details are correct, please arrange payment within the order’s validity period. If the tour fee is not paid in full by the deadline, your booking will be considered automatically canceled, and we reserve the right to cancel your order without further notice.
2. Members must ensure that 100% of the tour fee is paid at least five working days before departure. As seats on the tour bus and hotel rooms are limited, and hotel bookings are often subject to deadlines, members who book within five working days of departure must promptly arrange payment. Otherwise, our agency reserves the right to hold or cancel such bookings as appropriate without first obtaining the applicant’s consent. The payer is responsible for any fees incurred in paying the tour fee, regardless of the payment method. After payment, please send proof of payment (the transaction receipt for a bank-counter transfer or a screenshot showing a successful online transfer) to our company by email or fax. Be sure to include the relevant order number in the proof of payment; otherwise, our finance department will be unable to match the payment to the order. If, due to late payment, the tour fee has still not arrived two days before the tour ends, our agency reserves the right to ask the member to provide the corresponding amount in cash as a deposit to the tour guide. If subsequent verification confirms a duplicate payment, our company will immediately refund the overpaid amount;
3. Our company will confirm a member’s participation once their payment has been received. Three days before departure, members will receive a tour confirmation notice at the email address provided when booking, with details such as the guide, itinerary, and boarding and drop-off points. Due to network delays or spam-filtering, members may not receive the notice three days before departure. If this happens, please contact the relevant staff member for assistance.
4. Our company will arrange hotel room types according to the requirements provided by participants when booking. In special circumstances, such as during peak travel seasons when individual hotels do not have enough rooms, or due to other uncontrollable factors, room types may change, and participants must cooperate with our arrangements. If the room arrangements on arrival do not meet a participant’s requirements because they entered their gender or room type incorrectly when booking, our agency will coordinate and make specific arrangements based on room availability at the hotel on the day of check-in. Any additional costs incurred will be borne by the participant.
5. If participants need to leave the tour early for special reasons, they must notify us when booking or before joining the tour and sign an “Early Departure Declaration.” For each night of accommodation not used after leaving early, €16 will be deducted; if no hotel nights are missed, there will be no reduction in the tour price. If a participant requests to leave the tour early during the trip, they must inform the guide and sign an “Early Departure Declaration”; fees paid are non-refundable. Participants must provide accurate information about their health, identity, and other relevant details when booking and during the trip, complete all required information truthfully, and fulfill all legal formalities. Participants are responsible for any costs or losses arising from personal reasons, such as feeling unwell during the trip. Travelers with a significant medical history (for example, those with a serious, terminal, or contagious illness) must disclose this truthfully when booking. In view of a traveler’s health or other circumstances, our company reserves the right to refuse a booking.
6. Participants aged over 70 must be accompanied by a family member and complete a “Tour Participation Declaration.” If they insist on joining without a family member, our company reserves the right to refuse their booking at its discretion. Participants are responsible for all consequences arising from their own actions during the trip;
7. If a participant is pregnant, they must disclose this truthfully when booking. As a general rule, participation is not recommended for those who are more than 24 weeks pregnant. Anyone who insists on joining must be accompanied by a family member and complete a “Liability Waiver”; however, our company reserves the right to refuse their booking at its discretion. Those who are less than 24 weeks pregnant and insist on joining must be accompanied by a family member and complete a “Tour Participation Declaration”; however, our company reserves the right to refuse their booking at its discretion. Participants are responsible for all consequences arising from their own actions during the trip.
8. Minors joining the tour must be accompanied by at least one adult who fulfills their duty of care and is responsible for the minor’s safety. Participants are responsible for all consequences arising from a minor’s own actions or from inadequate supervision by their accompanying adult during the trip.
9. Participants must ensure that all information provided for the tour is accurate, especially personal identification details and contact phone numbers. Participants are responsible for all consequences resulting from incorrect information (for example, being unable to cross a border because personal identification documents have expired or the visa type does not meet the relevant country’s entry requirements, or a guide and other relevant staff being unable to contact a participant because the mobile phone number provided is incorrect). Participants are responsible for any resulting personal return travel costs, transportation costs, travel expenses, and other losses.
9. Please do not book flights or any other tickets related to the itinerary before your tour booking is confirmed. If you book flights or other tickets related to the itinerary of your own accord but your booking is ultimately unsuccessful, you are responsible for all resulting losses.
(3) Tour price
1. Price includes:
Luxury air-conditioned coach or other transportation specified in the itinerary.
Accommodation may include European star-rated hotels or distinctive log cabins. Please refer to the cost details for what is included. (Note: Day tours do not include hotel accommodation.)
Travel with an experienced Chinese-speaking tour leader who will guide you on sightseeing excursions.
2. Exclusions:
Tips for the driver, guide and other service staff.
All meals during the trip.
Expenses during free time.
Admission tickets, boat tickets and bridge tolls for optional excursions listed in the itinerary.
Personal expenses incurred by tour members during the trip, such as non-complimentary meals on transportation, excess baggage fees, laundry, telephone calls, telegrams, drinks and alcoholic beverages during the stay, hotel expenses for extended stays, medical expenses for personal illness or injury, and costs or rewards for recovering lost personal belongings.
Costs of medical, personal accident and baggage insurance.
Additional expenses arising from force majeure events beyond our control, including weather, traffic delays, strikes, vehicle breakdowns or personal circumstances.
All expenses incurred after leaving the tour.
Our company reserves the right of final interpretation for any other fees not specified above.
3. Discounts and terms of use
Children under 6 receive a 20% discount!* Note: Children do not have their own bed. Please contact us if you need a bed for your child! If one adult is traveling with a child, the child pays the full price.
Groups of 3 or more receive a €10 discount per person.
All discounts except the Travel Pass cannot be combined with other offers. If you qualify for multiple discounts, only the highest discount applies; discounts cannot be stacked.
Day tours can only be paid for using Travel Tongbao.
(4) Tour cancellation
1. Cancel the tour
More than 31 days before departure (including the 31st day), we charge 5% of the amount due on the booking order;
15–30 days before departure (including the 30th day): the company charges 20% of the amount payable on the booking order;
8–14 days before departure (including the 14th day), we charge 50% of the amount due on the booking order;
Within 7 days before departure (including the 7th day), once all vehicle and hotel reservations have been confirmed, the tour fees you have paid are non-refundable;
2. Change of date or tour
More than 31 days before departure (including the 31st day): no change fee is charged;
15–30 days before departure (including the 30th day): the company charges a change fee equal to 10% of the amount payable on the booking order;
8–14 days before departure (including the 14th day), we charge a change fee of 30% of the amount due on the booking order;
0–7 days before departure (including the 7th day): all transport and hotel bookings have been confirmed, changes are not permitted, and the company will not refund any travel fees you have paid;
3. Important information about optional activities:
(1) Cancellation of the icebreaker cruise on the Northern Lights itinerary (The number of days before departure refers to the date the tour begins, not the date of the activity.)
For cancellations made more than 31 days before departure, including the 31st day, no cancellation fee will be charged;
For cancellations made 15–30 days before departure, including the 30th day, our company will charge 10% of the amount payable for the activity;
For cancellations made 8–14 days before departure, including the 14th day, our company will charge 25% of the amount payable for the activity;
For cancellations made within 7 days of departure, including the 7th day, once all bookings for the activities have been confirmed, our company will not refund the fees you have paid for optional activities;
(2) Cancellation of optional activities on the Northern Lights itinerary (excluding the icebreaker cruise) (The number of days before departure refers to the date the tour begins, not the date of the activity.)
For cancellations made more than 15 days before departure, including the 15th day, no cancellation fee will be charged;
For cancellations made within 14 days of departure, including the 14th day, once all bookings for the activities have been confirmed, our company will not refund the fees you have paid for optional activities;
*Receivables include the basic tour fee and additional accommodation charges.
Please note: If you are not cancelling the tour, you may cancel or amend additional nights free of charge up to 7 days before departure. Additional nights cannot be cancelled or amended within 7 days of departure.
[Note]:
If a participant is unable to join the tour as scheduled due to special circumstances, they may reschedule to a future tour, subject to the rescheduling terms stated above.
If a participant leaves the tour midway or does not take part in any group activity during the trip (such as meals or sightseeing), they must complete and sign the “Mid-Tour Withdrawal Declaration” provided by our company. Fees paid are non-refundable.
In all of the above cases, written notice must be provided; otherwise, it will be treated as an automatic forfeiture, and our company will not be held responsible.
(5) Tour participant responsibilities
1. Tour participants must not engage in illegal activities during the trip.
2. When exercising their rights, group members must not harm the interests of the state, society or the collective, or the lawful rights and interests of others.
3. Observe public order and respect social etiquette. Tour members should respect the dignity of tourism service staff, show mutual respect and assist one another, and respect local ethnic customs and traditions. Do not deface landscapes or buildings, spit, litter, or engage in other uncivilized behavior.
4. Make an effort to learn what you need to know for your trip and strengthen your awareness of personal safety. Tour members may choose and purchase personal accident travel insurance and other insurance at their own discretion. During the trip, keep your luggage and belongings safe, and carry valuables with you or take other protective measures.
5. When traveling, pay attention to the local weather and take care to keep children safe.
6. If a traveler voluntarily takes part in hazardous activities included in a regular tour itinerary, such as rock climbing, mountaineering, rafting, scuba diving, or bungee jumping, which may cause personal injury, the traveler shall be solely responsible for any resulting disputes, property loss, or personal injury, and our company shall bear no liability.
(5) Liability
1. Our company reserves the right to change accommodation, travel routes, places visited, and departure dates as required by specific circumstances.
2. If changes arise beyond our company’s control, such as insufficient numbers of participants or problems with a ship / aircraft, our company reserves the right to change or cancel the itinerary. If the itinerary is canceled, our company will refund all fees paid by the members or recommend a similar alternative product. Our company accepts no liability for canceling any itinerary.
3. In the event of civil unrest, terrorist activity, a serious infectious disease outbreak, natural disaster, other disaster, disturbance, murder, riot, war, or other disaster beyond our company’s control that may seriously threaten members’ personal safety, or unforeseen circumstances such as weather, transport disruptions, or strikes, our company reserves the right to cancel or replace any tour activity before or after departure, and to shorten or extend the trip, but must notify members in advance. Our company is not responsible for any resulting additional expenses or losses, and members may not object or withdraw on these grounds.
4. As public security conditions vary from country to country, tour members should take care of their personal and traffic safety and keep their belongings and luggage secure. If anything is lost or damaged during the trip due to loss, theft, robbery, or other causes, notify the tour leader and report it to the police promptly. Our company accepts no legal liability.
5. Participants must carry a valid passport and identification documents at all times. If a participant has to leave the tour early because of an issue with their documents or passport, they are responsible for this themselves, and any remaining tour fees are non-refundable. If this affects the other participants’ itinerary, the participant must pay the relevant compensation.
6. If a participant is involved in an accident during the itinerary (for example, an accident while taking part in an entertainment or game activity, or illness, death, a fall, or injury resulting from personal activities, or a breach of the terms and information set out in our company’s policies), the participant is responsible for any resulting personal injury, death, or property loss and the associated costs. Our company accepts no responsibility for such injury, death, or loss. Participants must compensate our company for any resulting losses.
7. If a group member deliberately fails to follow the rules or disrupts the normal activities or interests of the group, our tour leader has the right to cancel their participation. Fees paid will not be refunded, and we accept no responsibility for anything the member does after leaving the group.
8. All times shown in the itinerary are estimates. Actual arrival times may be delayed by various force majeure events, such as weather, traffic congestion, traffic accidents, holiday events, unrest, or strikes. We appreciate your understanding. If participants have onward travel plans requiring other transport to another city, we strongly recommend allowing at least 3 hours of spare time to avoid inconvenience caused by itinerary delays. Our company accepts no responsibility for losses arising from onward travel arrangements made without sufficient spare time.
Tour Information
Overseas Travel Safety Information and Other Important Notes
To protect your interests as much as possible, please read our Important Safety Information for Overseas Travel and Other Notes carefully. This document contains important information that our company wishes to bring to the attention of tour members traveling overseas, and, together with our Booking Notes and Terms of Liability, forms part of the travel contract.
(1) Helpful tips
1. Most attractions in Europe offer student discounts. Students are advised to bring their student ID.
2. Plug standards vary across European countries (for example, plugs in Italy and Switzerland differ from those used in Germany). Please bring the appropriate plug adapters if needed.
3. For safety reasons, European coach operators require all children, regardless of age, to occupy a seat. As most coaches do not provide child safety seats, parents bringing children under 3 years old may bring their own. However, each child safety seat occupies one coach seat, and we cannot guarantee that every seat brought along will be suitable for the tour coach. Please note this.
(2) Safety information
Clothing
1. The weather in Europe is changeable. Please be sure to bring rain gear and a warmer jacket.
2. Please take good care of your belongings and luggage. We accept no responsibility for loss or theft.
3. Clearly write your name and contact details on your luggage for identification and to make it easier to return if it is found after being lost. If your luggage is lost, notify the relevant parties (such as the hotel or airline) and report it to the police as soon as possible. If it cannot ultimately be recovered, keep the police report to make a claim with the relevant party or your insurance company (if you have insurance).
Food
1. The tour guide will do their best to help participants who need assistance arrange Chinese group meals. If the number of diners is insufficient for a group meal, or if Chinese food cannot be arranged due to holidays, opening hours, or other reasons (such as there being no Chinese restaurant in a small town), the guide will do their best to help arrange fast food, Western food, or meals at a supermarket or the accommodation. Please understand that meals arranged as part of the itinerary may not meet everyone’s requirements. Participants are advised to bring bottled water and snacks in case they are needed.
2. Do not drink unclean water or eat unhygienic, spoiled, or foul-smelling food. When visiting areas with poor sanitation, choose cooked food and packaged drinks.
3. Do not accept or consume cigarettes, food, or drinks offered by strangers.
4. To help prevent travel-related illness, bring any medicines you regularly use or commonly need. Travelers with chronic illnesses should carry their medical records in case of emergency. Never take medication provided by someone else without careful consideration.
5. Our agency does not provide or arrange alcohol. Participants who enjoy drinking must strictly limit their alcohol consumption during the trip. Anyone who causes trouble while intoxicated, disturbs public order, infringes on others’ rights, or causes financial loss to a third party is solely responsible.
Accommodation
1. Hotel facilities:
① European cities are relatively small, with very few hotels in city centers. Hotels are also small and their facilities may be older, and generally do not meet the standards of comparable hotels in China.
② European hotels do not provide daily necessities such as toothbrushes, toothpaste, slippers, or kettles. Please bring your own.
③ In the event of a trade fair or other large-scale event, we reserve the right to select the hotel’s star rating.
④ If you book with us a hotel in a city that is not scheduled for an overnight stay on the itinerary, we reserve the right to select the hotel’s star rating.
2. Hotel meals:
① European hotel rooms do not provide hot drinking water.
② Hotel food differs somewhat from food in China. Breakfast is fairly simple (more substantial in Germany and simplest in Italy, where it consists only of bread and coffee). Lunch and dinner are also not especially lavish, and their quantity and quality may fall well short of what you are used to at home.
3. Hotel room types:
① Triple rooms consist of one double bed and one single bed and are only available to a guardian traveling with one child under 14. Under European law, three adults cannot book a triple room.
② For individual travelers, we arrange room sharing (twin beds). If there is a single man or single woman, we will try to room them with another traveler of the same gender or provide an extra bed. If necessary, please cooperate if spouses have to stay in separate rooms. Guests who end up with a room to themselves when rooms are finally assigned must pay the single-room supplement in advance. We will do our best to find you a roommate; if one becomes available before departure, the full single-room supplement will be refunded.
4. Hotel safety tips:
① Please keep your valuables safe. Do not leave them in your hotel room, and avoid carrying large amounts of cash or expensive watches or jewelry. Keep your travel documents and belongings secure, and bring a photocopy of your travel documents and credit cards to use as proof when applying for replacements if they are lost.
② Please take good care of your belongings and luggage. We accept no responsibility for loss or theft.
③ Please do not smoke in your hotel room. Any resulting hotel fines must be paid by the person responsible.
④ After checking into the hotel, familiarize yourself with its safety information. Check whether the room windows can be opened and where the fire-fighting equipment is located. Find out where the hotel’s emergency exits and stairways are, and learn the evacuation routes.
⑤ Check that all the items provided in your hotel room are present and undamaged. If anything is missing or damaged, report it immediately to hotel staff or your tour guide.
⑥ Do not casually tell strangers the name of your hotel or room number. Do not let strangers or anyone claiming to be hotel maintenance staff enter your room. Lock the door whenever you enter or leave, and before going to sleep check that the door and windows are closed and the security lock is engaged. Keep your belongings close to you rather than near the windows or elsewhere.
⑦ If you need to go out while staying at the hotel, inform your tour guide and get a hotel key card from the front desk. The card has the hotel’s address and phone number, which you can use to ask for help if you get lost.
Yes
1. Boarding and alighting:
① All tour participants must gather on time and depart promptly. Please arrive at the pickup point 15 minutes early. Our tour bus will not wait. Anyone who fails to meet at the agreed time and place, or join the tour en route, will be considered to have forfeited their place, and no refund will be given.
② The boarding and disembarking times shown on the website are estimates. The company’s confirmation will determine the exact pickup and drop-off locations. (If traffic or other exceptional circumstances prevent our coach from arriving at the pickup point on time, or the time changes at short notice, we will notify you promptly. Please wait patiently.)
③ Coaches come in three types: large coaches, mid-size coaches, and 9-seat minibuses. Large coaches generally have dedicated luggage compartments, while mid-size coaches and 9-seat minibuses have relatively little luggage space. As luggage compartment space is limited, we recommend bringing as little luggage as possible.
④ To avoid overcrowding near attractions, coach parking areas in most European cities are located some distance away, and drivers are not allowed to park wherever they wish. Violations can result in hefty fines, so the drop-off and pick-up points may be some distance from the attractions. We appreciate your understanding.
2. Safety tips for coach travel:
① Smoking is prohibited in the vehicle.
② Do not bring prohibited items.
③ Do not handle any items in the vehicle unnecessarily, to avoid damage.
④ Follow the tour guide’s instructions during temporary coach stops, and do not wander away.
⑤ When leaving the tour vehicle to sightsee, eat, or shop, remember to close the vehicle windows and take your valuables with you. The travel agency accepts no responsibility for loss or theft.
⑥ As the journey is long and the vehicle is under considerable strain, if it breaks down and affects the itinerary, the travel agency will promptly take remedial action. Please cooperate.
(3) Other information and important notes
1. Please comply with local laws and regulations.
2. Please be sure to carry the relevant documents and a valid passport with you.
3. When participating in group activities, follow the tour leader's/guide's instructions and avoid leaving the group for your safety.
4. Before taking part in any high-risk activity, assess your health and abilities, and follow the relevant safety instructions, such as wearing a life jacket, fastening a seat belt, and wearing suitable or required clothing. Tour members are strongly advised not to take part in these activities during free time on the trip. If you choose to take part, you do so at your own risk.
5. Do not take part in entertainment activities suspected of being illegal.
6. Pay attention to and observe all warnings, such as not wandering around or feeding the animals in a wildlife park.
7. When visiting areas with poor public security, be especially vigilant and avoid going out alone.
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