Xingtu Heidelberg: Europe’s Danube Dream Cruise — 18 Days Exploring 9 Countries in Eastern Europe and the Balkans

Services included:

Airfare: Round-trip economy-class international flights departing from and returning to Beijing/Shanghai, plus fuel surcharges.

Accommodation: Cruise ship accommodations and local four-star hotels on land as listed in the itinerary.

Meals: Cruise buffet breakfasts and dinners listed in the itinerary; buffet breakfasts at land hotels and Chinese group meals on land listed in the itinerary (seven dishes and one soup, drinks not included), or local cuisine.

Transportation: Tourist coach (excluding transportation for shore excursions during the cruise itinerary not otherwise specified).

Guide: A Chinese-speaking guide throughout the trip.

Admission: First-entry tickets to the attractions listed in the itinerary.

Visa: Schengen visa fee.

Not included in the quote:

Cruise port stop fee €150/person and cruise service fee and comprehensive service fee €210/person, for a total of €360/person. Please pay the tour leader at the airport.

Personal passport fees. Notarization, authentication, and expedited processing fees required for visa applications.

All transportation, accommodation, meals, and other expenses for travel between your home city and Beijing/Shanghai airports are at your own expense.

Attractions not specified in the itinerary as including admission, as well as optional excursions and entertainment activities. There is no refund for complimentary attractions or activities if you choose not to participate.

Meals not specified as included in the itinerary, including meals during free time.

Transportation for shore excursions during the cruise itinerary not otherwise specified (except in Vienna, the ports are all in the city center, within walking distance of the attractions).

Single supplement: CNY 18,000 per person for the river-view porthole cabin and all land hotels; CNY 21,000 per person for the second-deck French balcony cabin and all land hotels; CNY 22,000 per person for the third-deck French balcony cabin and all land hotels.

Personal expenses, including but not limited to personal shopping, excess baggage, additional service tips, extra personal expenses at hotels (such as laundry, telephone, beverages, and private services), optional activities, and other expenses incurred for personal reasons.

Additional expenses resulting from weather, traffic delays, strikes, geological disasters, or other circumstances beyond our control.

Any additional losses incurred if you are unable to join the tour as scheduled for personal reasons.

Personal travel accident insurance is not included. We strongly recommend that travelers assess their own needs, choose suitable coverage and benefit limits, and purchase insurance before departure. Travelers aged 65 and over, as well as those taking part in dangerous or high-risk recreational activities (including but not limited to roller coasters, operating a motorboat, scuba diving, water skiing, skiing, skydiving, rock climbing, adventure activities, motor racing, horse racing, horseback riding, paragliding, adventure rafting, hot-air ballooning, bungee jumping, surfing, swimming, going out to sea, hot springs, saunas, high-altitude zip lines, and mountaineering), are advised to purchase travel personal accident insurance that includes overseas emergency assistance coverage.

Visa information:

Schengen visa applicants must provide fingerprints. The specific time will be notified separately according to the consulate appointment. If you are unable to go to the consulate for personal reasons, you will be responsible for any consequences, such as being unable to obtain your visa in time.

If you have your own visa, the visa fee of RMB 1,200 per person can be deducted. Please ensure that your visa allows you to enter the destination country of first entry and remains valid for the entire trip. You will be responsible for any resulting losses if travel is disrupted due to an issue with your own visa.

Regarding visa cancellation: Please keep all boarding passes for the entire trip and check that your name is spelled correctly. If there is an error, inform the tour leader promptly so it can be corrected. If boarding pass evidence is lost or damaged, or your name is incorrect, due to your own actions, please cooperate with the travel agency to visit the embassy for a visa-cancellation interview as soon as you arrive in China. If the visa cannot be canceled immediately, the embassy will notify you to attend an interview to verify and cancel the visa. You are responsible for all resulting expenses. The time required for visa cancellation depends on the embassy's requirements and cannot be influenced by the travel agency. Thank you for your understanding.

Foreign visitors and visitors from Hong Kong, Macao, and Taiwan joining the tour must arrange their own visas and confirm their own entry and exit requirements, especially whether their visas or documents for returning to China are valid. If they are unable to enter or leave a country for any of the above reasons, they are responsible for the consequences.

Changes and cancellation policy

Tour Information

I. Registration Process and Important Notes

Anyone booking through this website must carefully read all the terms published on our company website and in the booking confirmation and tour information notice. By submitting an order, you confirm that you have read and fully agree to the terms published by our company. If any member of your party violates the rules specified in these terms, they will be responsible for all resulting consequences.

1. Please ensure that each traveler’s passport is valid for at least six months after the end of the trip. Infant travelers also need a passport. For itineraries that require a visa, please prepare the appropriate visa. A multiple-entry Schengen visa is required for travel within the Schengen Area.

2. Travelers departing from within China must arrive in the departure port city at least one day before the cruise sails. Travelers departing from Europe must arrive in the departure port city at least 6 hours in advance. Otherwise, if you miss the cruise, you will need to make your own way to the next port to board.

3. Please make sure you understand the product’s cancellation and change policy before booking. Contact customer service if you have any questions.

4. Please make sure to confirm the health of all passengers boarding the ship. Passengers with chronic illnesses, elderly passengers, pregnant passengers beyond 23 weeks of pregnancy, and infants under 6 months of age are not permitted to board.

5. After your booking is confirmed, we will send you a confirmation from the cruise line. Please refer to the information in the cruise line’s confirmation!

6. When registering, first complete the registration form on the website. Carefully fill in and check all details, including names, gender, ID/passport numbers, contact details, required room type, and pick-up/drop-off points. Our company accepts no responsibility for any losses resulting from incorrect information entered by the registrant;

7. The prices displayed on the official website are for reference only. After your booking is successful, you will receive an online registration confirmation. Our staff will email you a booking confirmation within 24 hours. Please refer to the email for the final price and details.

8. Tour members must ensure that all information provided for the tour is accurate, especially personal ID details and contact telephone numbers. Tour members are responsible for all consequences resulting from incorrect information they provide (for example, being unable to cross a border because personal ID documents have expired, the name on an ID document does not match the name used to book the ticket, or the visa type does not meet the relevant country’s entry requirements; or staff being unable to contact a tour member because the mobile number provided is incorrect). Any resulting costs, including personal return travel, transportation, and travel expenses, must be borne by the tour member.

9. Please do not book any flights or other transport tickets related to the tour itinerary before your cruise ticket is confirmed. If you book flights or other transport tickets related to the itinerary at your own discretion but are ultimately unable to complete the booking, you will be responsible for all losses.

2. Preparations Before Departure:

Items to bring:

※ Important: To facilitate customs inspections when crossing borders, keep your passport, ID card, and other documents with you. Do not put them in your luggage!

1. Documents

(1) Passport: Must be valid for at least 6 months after the disembarkation date. European travel document requirements: a national ID card from a Schengen country; or a Chinese passport plus a valid Schengen residence permit (the names on both documents must have identical pinyin spellings); or a Chinese passport plus a multiple-entry Schengen visa.

(2) A valid identity document matching the traveler’s nationality.

(3) Emergency contact number and itinerary: request before departure.

2. Valuables

(1) Cash: euros or an internationally accepted currency (US dollars).

(2) International credit card (VISA or MASTER), preferably a dual-currency card. You can link your credit card directly to your cabin card for faster checkout.

3. Clothing

Light casual clothing: Bring as needed

Formal wear: At least 1 outfit recommended (formal attire is required for the Captain's Dinner)

Shawl or wrap: provides sun protection and keeps you warm in air-conditioned indoor spaces or on buses.

Slippers, casual shoes, swimsuit: Slippers are generally not provided in cabins. Appropriate attire is required to use facilities such as the pool, spa, and gym.

4. Miscellaneous items:

Passengers should bring their own personal items, such as a toothbrush, toothpaste, shampoo, body wash, razor and hairbrush. These items are not provided on board.

Sunscreen: For sun protection

Medications: Bring personal-use remedies for digestive issues and colds, bandages, etc. Motion sickness medication is provided free of charge on board.

Plug adapter: The ship has European-style sockets (two round holes) and American-style sockets (three flat pins in a triangular arrangement, compatible with domestic two-flat-pin plugs). Rated voltage: 110–220 V AC.

Rain gear: Bring as needed

Insulated cups and tea: may be brought according to personal needs

Cruise luggage is generally limited to 90 kg per person, so exceeding the limit is rare. We recommend keeping valuables and fragile items with you.

Cruise ships do not impose strict restrictions on liquids in luggage. Regular toiletries, cosmetics, and perfume are permitted.

Everyday items that can be carried on board or checked in include power banks and selfie sticks.

Please note that drones, self-balancing scooters, skateboards, inline skates, roller skates, and similar items are not permitted. In rare exceptional cases, approval must be requested from the cruise company; the company's final decision will apply.

3. To help ensure a smooth trip, please check that your luggage does not contain any items prohibited on the cruise:

╳ No food or beverages may be brought aboard, including meat, poultry, fruit, sealed canned or boxed foods, carbonated drinks, mineral water, tea, milk, yogurt, juice, and alcoholic beverages. Passengers traveling with infants may bring some infant supplies and food.

╳ Alcoholic and non-alcoholic beverages may not be brought aboard for consumption or any other purpose. Alcoholic beverages purchased at the terminal or in shops aboard the ship will be held by the cruise line and delivered to your cabin on the final day of the voyage (for passengers on consecutive cruises, alcoholic beverages they purchase will be returned the day before disembarkation from the final cruise). Alcoholic beverages brought aboard on embarkation day (such as baijiu, rice wine, or beer) will not be returned if discovered.

In addition, some items are generally prohibited from being brought across borders: all kinds of weapons and imitation weapons; counterfeit currency; printed matter, film, photographs, records, movies, audio tapes, video tapes, and other materials harmful to China's politics, economy, culture, or morality; drugs and poisons; animals, plants, seeds, and propagation materials; and cultural relics.

Items that are also restricted: controlled knives; precious metals; organisms, microorganisms, blood and blood products; and other such items. If you must carry restricted import or export items for special reasons, you must declare them to Customs and obtain approval. The specific declared value is subject to confirmation by the relevant authorities.

To protect your interests as much as possible, please read our Booking Notes and Terms of Liability carefully. This document contains important information that our company wishes to bring to the attention of tour members traveling overseas, and, together with our Important Safety Information for Overseas Travel and Other Notes, forms part of the travel contract. We reserve all rights to interpret the content of this website.

IV. Booking Restrictions (complete or amend this section according to the specific cruise line's requirements)

1. Pregnant travelers must disclose their pregnancy when booking. As a general rule, travelers who are more than 24 weeks pregnant are not advised to join the tour. Those who choose to book must be accompanied by a family member and complete a “Disclaimer,” and our company reserves the right to refuse them at its discretion. Travelers who are less than 24 weeks pregnant and choose to book must also be accompanied by a family member and complete a “Tour Participation Declaration.” However, we will provide a certificate confirming permission to board. The company reserves the right to refuse participation at its discretion. Travelers are responsible for all consequences arising during the trip from their own actions.

2. According to cruise line regulations, infants traveling on a cruise must be at least 6 months old on the day the cruise departs.

3. Cruise line regulations define passengers under 18 as minors. If a minor is not traveling aboard with their parents, the following documents must be provided:

1) A notarized certificate, with legal effect, proving the relationship between the parents and their child (in Chinese and English);

2) Copies of the parents’ passports (the page showing the photo and name);

3) The parents must complete an “Authorization Letter.” Please print the attached document, sign it, and bring it with you;

4) Photocopies of both sides of the parents’ ID cards;

5) A photocopy of the minor’s birth certificate.

Minors must carry all of the above documents with them and present them when checking in to board. Otherwise, the cruise line may refuse to let them board.

4. Booking information for senior travelers:

Travelers over 70 years of age must be accompanied by a family member and complete the “Group Tour Declaration” to join the tour. If a traveler insists on joining without a family member, our company reserves the right to refuse the booking depending on the circumstances. Travelers are responsible for all consequences arising during the trip from their own actions. Due to limitations in our service capacity, we cannot accept bookings from travelers aged 80 or over. Thank you for your understanding.

5. Booking information for minor travelers:

Travelers under the age of 18 must be accompanied by at least one adult, who must act as their guardian and be responsible for their safety. Any consequences arising during the trip from the minor’s own actions or from inadequate supervision by their accompanying adult are the responsibility of the traveler. Due to service limitations, travelers under 18 cannot register to travel alone. Thank you for your understanding.

5. Passenger Responsibilities

1. Tour participants must not engage in illegal activities during the trip.

2. When exercising their rights, group members must not harm the interests of the state, society or the collective, or the lawful rights and interests of others.

3. Observe public order and respect social etiquette. Tour members should respect the dignity of tourism service staff, show mutual respect and assist one another, and respect local ethnic customs and traditions. Do not deface landscapes or buildings, spit, litter, or engage in other uncivilized behavior.

4. Make an effort to learn what you need to know for your trip and strengthen your awareness of personal safety. Tour members may choose and purchase personal accident travel insurance and other insurance at their own discretion. During the trip, keep your luggage and belongings safe, and carry valuables with you or take other protective measures.

5. When traveling, pay attention to the local weather and take care to keep children safe.

6. If a traveler voluntarily takes part in hazardous activities included in a regular tour itinerary, such as rock climbing, mountaineering, rafting, scuba diving, or bungee jumping, which may cause personal injury, the traveler shall be solely responsible for any resulting disputes, property loss, or personal injury, and our company shall bear no liability.

6. Overseas Travel Safety Guidelines and Other Important Notes

To protect your interests as much as possible, please read our Important Safety Information for Overseas Travel and Other Notes carefully. This document contains important information that our company wishes to bring to the attention of tour members traveling overseas, and, together with our Booking Notes and Terms of Liability, forms part of the travel contract.

(1) Helpful tips

(1) Please board the ship on time at the date and place specified in your travel notice. Passengers who miss the ship must bear the associated responsibility themselves.

(2) Shore excursions at each port of call may be adjusted according to weather conditions. The final itinerary confirmed by the ship will apply.

(3) After the cruise ship docks, if you go ashore independently, you may return to the ship for meals or arrange your own. If you join a shore excursion, whether meals are included depends on the excursion you choose. If meals are not included, you may return to the ship for a meal or arrange your own according to the circumstances; meal costs are non-refundable.

(4) For further important information about the cruise, please read the pre-departure notice and travel information carefully.

(5) If you plan to take a shore excursion, spaces are limited, so please sign up at the service desk as soon as possible after boarding.

(6) Smoking is permitted only in designated smoking areas. For safety reasons, please do not smoke in your room.

(7) Formal attire is required for the Captain's Dinner, so please prepare at least one formal outfit.

(8) Seas in the areas you will travel through can sometimes be rough, which may cause seasickness or other discomfort. We recommend bringing medication to prevent motion sickness.

(9) According to the cruise line’s regulations, guests traveling on a Mediterranean cruise must strictly comply with the cruise line’s conditions of carriage. Please read them carefully. You are responsible for any consequences arising from failure to comply with these conditions.

(II) Other Information and Precautions

1. Please comply with local laws and regulations.

2. Please be sure to carry the relevant documents and a valid passport with you.

3. Before taking part in any higher-risk activities, assess your personal health and ability, and follow the relevant safety instructions, such as wearing a life jacket, fastening a safety harness, and wearing suitable or designated clothing. We strongly advise tour members to avoid these activities during free time on the trip. If a tour member insists on participating, they do so at their own risk.

4. Do not participate in entertainment activities that may be illegal.

5. Observe and take all warnings seriously, such as not wandering around or feeding animals in a wildlife park.

6. When visiting areas with poor public security, be especially vigilant and avoid going out alone.