17 days
![17-Day Grand Tour of Eastern Europe and Nostalgic Balkans · 1/1 [Chinese-speaking small group]](https://www.kaytrip.com/uploads/2601/image/2601131101504348.jpg)
17-Day Grand Tour of Eastern Europe and the Balkans【Small Group with Chinese-Speaking Guide】
From 05/12/2026
Group Tours
【Small-group tour in Chinese, capped at 15 guests】Carefully selected four-star hotels throughout | Explore the capitals | Budapest/Prague/Vienna/Bratislava + the enchanting town of Hallstatt + the Wachau Valley along the Danube + Dubrovnik, King's Landing in Game of Thrones + the Siege of Sarajevo + Plitvice Lakes, Europe's Jiuzhaigou + Zagreb Old Town
Budapest - Szentendre - Bratislava - Brno - Kutná Hora - Prague - Český Krumlov - Salzburg - Bad Ischl - Hallstatt - Lake District hotel - Wachau Valley - Vienna - Budapest - Belgrade - Sarajevo - Mostar - Budva - Kotor - Dubrovnik - Neum - Split - Zadar - Plitvice Lakes - Zagreb - Postojna Cave - Lake Bled - Ljubljana - Budapest
Upcoming departure dates: 2026-12-05, 2026-12-20
Day 1
Budapest - Szentendre - Bratislava - Brno
Download full itinerary PDFTour departure point
D1 Budapest Boarding time: 09:00 Meeting point: Budapest Kunsthalle (Műcsarnok), beside the Victory Column in Heroes' Square
Itinerary details
Depart from Budapest in the morning and visit Szentendre Town. This is a tranquil, peaceful old Hungarian town. Since many of its residents came from the Balkans, its old streets still retain buildings in a variety of 18th-century Yugoslav styles. It has the charming nickname “Shandan Dan,” a name coined by local Chinese residents in Hungary based on its pronunciation. Its vivid, exotic colors truly bloom like a brilliant flower on the banks of the Danube. Then depart Szentendre for Bratislava. On arrival, visit Bratislava’s Main Square and see landmarks such as Roland Fountain and Čumil. Overnight at a hotel in Brno or the surrounding area. Important!!: Latest notice regarding entry to Montenegro with a Chinese passport Under the new regulations introduced by the Montenegrin government, effective November 1, 2026: Departures before November 1, 2026: The current group visa-free policy may still apply. Our agency will arrange invitation letters for the group; no individual visa application is required. Departures on or after November 1, 2026: A Montenegrin visa must be obtained in advance to join the tour. Our agency can provide a checklist of visa documents and application guidance. If applications through a VFS Visa Application Centre are involved, we will provide further information depending on availability in China.
Meals
Breakfast: At your own expense Lunch: At your own expense Dinner: At your own expense
Accommodation
4-star hotel in Brno: Hotel Continental or Hotel International Brno or OREA Congress Hotel Brno or similar
Attraction details
Day 2
Brno - Kutná Hora - Prague
Itinerary details
Depart from your hotel in Brno in the morning and head to Kutná Hora to visit [the Sedlec Ossuary] (admission included), admiring decorative art made from human bones. Then view the exterior of Kutná Hora’s [Church of St. Barbara]. Continue by coach to Prague, the Czech capital, known as the City of a Hundred Spires and a World Heritage city. Visit [Old Town Square], [the Prague Astronomical Clock], and [the Old Town Hall]. At the top of every hour, hundreds of visitors from around the world gather in front of the Old Town Hall with cameras in hand, waiting to see the clock’s hourly show. In the Middle Ages, this was considered one of the wonders of the world. Prague’s astronomical clock has stood here for more than 600 years and is a true city treasure. Overnight at a hotel in Prague or the surrounding area.
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Accommodation
4-star hotel in Prague: NH Prague City or Courtyard by Marriott Prague City or Hotel Duo or similar
Attraction details
Day 3
Prague
Itinerary details
Spend the whole day exploring Prague. Stroll across Charles Bridge and begin a journey through time as we discover fascinating stories spanning more than a thousand years. [Charles Bridge] connects Prague’s Old Town and Lesser Town. It is a landmark of Prague and one of the city’s oldest stone bridges. Visit [Prague Castle] (admission included). Prague Castle is the official residence of the President of the Czech Republic and has long been one of Europe’s most important centers of political and ecclesiastical power. The monumental residence of Czech monarchs and Holy Roman Emperors is a vast complex of palaces, churches, and other buildings from different eras and architectural styles. Explore the Prague Castle District on foot, discover the magnificent landmark of St. Vitus Cathedral, visit the Old Royal Palace, once home to members of the royal family, step into the thousand-year-old Romanesque Basilica of St. George, and stroll along the charming Golden Lane. Overnight at a hotel in Prague or the surrounding area.
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Accommodation
4-star hotel in Prague: NH Prague City or Courtyard by Marriott Prague City or Hotel Duo or similar
Attraction details
Day 4
Prague - Český Krumlov - Salzburg
Tour departure point
D4 Prague Boarding time: 09:00 Meeting point: 9:00 a.m. at a city-center hotel (please refer to the tour notice for details)
Itinerary details
Depart from the hotel and head to 【Český Krumlov】 to experience its medieval old town and magnificent Renaissance castle. Then continue to Salzburg to visit 【Mozartplatz】, 【Getreidegasse】, and 【Mirabell Gardens】. Overnight in Salzburg or the surrounding area.
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Accommodation
4-star hotel in Salzburg: BEST WESTERN PLUS Amedia Art Salzburg or Dorint City-Hotel Salzburg or Holiday Inn Salzburg City or similar
Attraction details
Day 5
Salzburg - Bad Ischl - Hallstatt - Lake District hotel
Itinerary details
After breakfast at the hotel, head to the historic Austrian town of Bad Ischl, a romantic spa town where Emperor Franz Joseph of Austria-Hungary and Princess Sisi fell in love. Then visit Hallstatt and take in its majestic mountains and peaceful natural scenery. Overnight at a hotel in the Lake District or the surrounding area. If fewer than 9 people are traveling that day, the route to Hallstatt from Bad Goisern will be changed to train and ferry.
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Accommodation
4-star Lake District hotel: Hotel HABERL - Attersee or Hotel Restaurant Häupl or MONDI Hotel am Grundlsee or similar
Attraction details
Day 6
Lake District hotel - Wachau Valley - Vienna
Itinerary details
After breakfast at the hotel, head to the vineyards of the Wachau region and take a cruise along the Wachau Valley (Melk–Krems) (included), enjoying the magnificent Danube and the vineyards along the way. (If the cruise is not operating, the boat trip will be replaced with a drive through the area.) Overnight at a hotel in Vienna or the surrounding area. If the Wachau Valley cruise is suspended, the route will be covered by road, and Melk Abbey will also be visited (included). The Wachau Valley is closed to river cruises from November 3 to March 31 each year.
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Accommodation
4-star hotel in Vienna: PLAZA Premium Wien or Hotel Exe Vienna or Rainers Hotel Vienna or similar
Attraction details
Day 7
Vienna
Itinerary details
After breakfast at the hotel, continue exploring Vienna. A world-famous cultural city, Vienna is known as the “City of Music.” Many musicians spent much of their lives here, and their handwritten works and original scores can still be seen in museums today. Visit Schönbrunn Palace (included), the Austrian Parliament Building, St. Stephen’s Cathedral, Hofburg Palace, and City Hall Square. In the evening, you can attend a Vienna concert at your own expense. Afterward, overnight at a hotel in Vienna or the surrounding area.
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Accommodation
4-star hotel in Vienna: PLAZA Premium Wien or Hotel Exe Vienna or Rainers Hotel Vienna or similar
Attraction details
Day 8
Vienna - Budapest
Itinerary details
After breakfast, depart from your hotel in Vienna and return to Budapest, the Hungarian capital known as the “Pearl of the Danube” and “Little Paris.” See [Matthias Church] (exterior) and [Fisherman’s Bastion] (exterior), excellent vantage points for views of Budapest and the Danube. From here, you can clearly see the Parliament Building across the river, as well as the boats on the Danube and the slender bridges. You may also choose the optional [Danube River Cruise] (approx. price: €28) to discover Budapest from a fresh perspective, admiring famous local landmarks along the way, including the [Hungarian Parliament Building], [Buda Castle], and [Széchenyi Chain Bridge]. Overnight at a four-star hotel in Budapest.
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Accommodation
Four-star hotel in Budapest
Attraction details
Day 9
Budapest - Belgrade
Itinerary details
After meeting in Budapest in the morning, we set off for Belgrade, the capital of Serbia. Known as the “Key to the Balkans,” it lies at the heart of the Balkan Peninsula, at a strategic crossroads of river and land routes along the Danube and across the peninsula. It is an important link between Europe and the Near East and holds great strategic significance. We visit the 【site of the former Chinese Embassy in Yugoslavia, bombed by the United States in 1999】. A memorial plaque erected by the people of the former Yugoslavia in honor of the Chinese citizens who lost their lives stands at the site of the bombing. Then we climb 【Kalemegdan Fortress】 for panoramic views of the confluence of the Sava and Danube rivers, see 【the Church of Saint Sava】 (exterior), visit 【Tito's Mausoleum】 (admission included), and stroll along 【Knez Mihailova Street】, Belgrade's renowned pedestrian shopping street. Overnight at a hotel in Belgrade. *Travelers must hold a residence permit issued by a Schengen country, a Category C Schengen visa (double or multiple entry), or a Category D visa (residence visa). *Travelers with Taiwan passports are not visa-exempt for entry into Serbia and must obtain a visa in advance.
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Accommodation
4-star hotel in Belgrade
Attraction details
Day 10
Belgrade - Sarajevo
Itinerary details
After breakfast, drive to Sarajevo, the capital of Bosnia and Herzegovina, known worldwide for the outbreak of World War I and the Bosnian War, and called the “Jerusalem of Europe.” Today, far from the war-torn and desolate image you might imagine, the city is surrounded by forested hills and mountains, with beautiful scenery and bustling streets built along the slopes. It is also the setting of Walter Defends Sarajevo, a film that holds cherished memories for a generation of Chinese viewers. Visit [Baščaršija Old Town], built in the 16th century during Ottoman rule. The old town retains its Turkish-Islamic character and still looks much as it did 500 years ago. [Latin Bridge] was where World War I was sparked. Visit the [Sarajevo Tunnel of Hope] (admission included) and discover Sarajevo’s indomitable spirit. This hidden underground passage connected Sarajevo with the outside world during its darkest days. The lifeline provided essential supplies, communication, and hope to the besieged city. *Bosnia and Herzegovina is not part of the EU. Border controls may be in place, and the itinerary may change if border controls are encountered.
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Accommodation
4-star hotel in Sarajevo
Attraction details
Day 11
Sarajevo - Mostar - Budva
Itinerary details
After breakfast, depart for Mostar, an old city that has endured hardship and turmoil. Visit the World Heritage-listed [Old Bridge of Mostar] and explore the old town to learn more about the region’s history. Then continue to the medieval city of Budva and visit [Budva Old Town], which dates back 2,500 years. It was first occupied by the Roman Empire and later ruled by Venice for nearly 400 years; traces of Venetian influence can still be seen today. Famous for its beautiful beaches, vibrant nightlife, and distinctive Mediterranean architecture, Budva faces Italy across the sea. Its long history makes it one of the oldest settlements on the Adriatic coast. Overnight at a hotel in Budva.
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Accommodation
Four-star hotel in Budva
Attraction details
Day 12
Budva - Kotor - Dubrovnik
Itinerary details
After breakfast, head to Kotor, one of the cities along the Adriatic coast where the original medieval old town remains especially well preserved. A city of rich heritage listed as a World Heritage Site, Kotor is one of Montenegro’s most renowned calling cards to the world. The World Heritage-listed Natural and Culturo-Historical Region of Kotor features magnificent city walls, medieval churches including St. Nicholas and St. Tryphon, and historic landmarks such as the old clock tower, city hall, and residences. The fjord is also home to the captivating islands of St. George and Our Lady of the Rocks. Stroll through [Kotor Old Town], where a sense of history and Mediterranean charm permeates the city. You may also take an optional [Kotor Bay cruise] to enjoy the scenery of the Adriatic Sea. Then proceed to your hotel in Dubrovnik.
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Accommodation
4-star hotel in Dubrovnik
Attraction details
Day 13
Dubrovnik - Neum
Itinerary details
After breakfast, explore Dubrovnik, known as the “Pearl of the Adriatic.” UNESCO designated it a World Heritage Site in 1979. With its sunshine, castles, forests, and coastline, Dubrovnik is grand and magnificent, attracting productions such as Game of Thrones and Star Wars to film here. Stroll along the [Dubrovnik City Walls] (admission included), which, together with the historic city of Dubrovnik, are listed as a World Heritage Site. The walls were further expanded and fortified in the 17th century. They are an iconic landmark of Dubrovnik and offer a wonderful 360-degree view of the old town and sea. Visit [Franciscan Monastery] (admission included), a complex comprising a monastery, church, library, and pharmacy. It is a treasured part of Dubrovnik’s cultural, artistic, and historical heritage. The finely carved stonework of its cloisters blends beautifully with the surroundings.
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Accommodation
Four-star hotel in Neum or the surrounding area
Attraction details
Day 14
Neum - Split - Zadar
Itinerary details
After breakfast, depart for Split, a historic city in the Republic of Croatia. It still preserves many architectural remains from the Roman Empire. Although the “palace” built here by Roman Emperor Diocletian has long since changed beyond recognition, you can still sense its former splendor in the details. In this small city where land and sea meet, visit [Republic Square] and admire [Diocletian’s Palace], a UNESCO World Heritage Site, to experience its ancient culture. Then travel to Zadar. Beneath the [Zadar City Gate], built by the Venetians, discover the city’s former prosperity. Outside [St. Donatus’ Church], witness the glory of Roman history and experience the modern experimental instrument known as the [Sea Organ].
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Accommodation
Four-star hotel in Zadar or the surrounding area
Attraction details
Day 15
Zadar - Plitvice Lakes - Zagreb
Itinerary details
After breakfast, visit [Plitvice Lakes National Park] (admission included), a World Natural Heritage Site known as Europe’s Jiuzhaigou. Also called Plitvice Lakes National Park, it features crystal-clear lakes at different elevations, sometimes framed by waterfalls and forests—a breathtaking masterpiece of nature. Then drive to Zagreb, the capital of Croatia, often called Europe’s garden. Pass through the 13th-century [Stone Gate] into the old town and admire the Gothic-style [Zagreb Cathedral]. Compare it with [St. Mark’s Church] in St. Mark’s Square and experience their distinctive interiors and cultures.
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Accommodation
4-star hotel in Zagreb
Attraction details
Day 16
Zagreb - Postojna - Lake Bled - Ljubljana
Itinerary details
After breakfast, drive to [Postojna Cave] (admission included), one of the world’s largest and longest caves and among its most visited. Take a small train into the cave to admire a masterpiece of karst topography and explore this fascinating underground world. Then continue to [Lake Bled] in the southern foothills of the Alps. The lake was formed by glacial movements in the Alps. Meltwater from the snow-capped summit of the “Three-Headed Mountain” continually flows into it, earning it the name “Ice Lake.” Take an optional boat trip on Lake Bled, admire [Bled Castle] from afar, and discover the monastery on the island. Overnight at a hotel in Ljubljana.
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Accommodation
4-star hotel in Ljubljana
Attraction details
Day 17
Ljubljana - Budapest
Itinerary details
After breakfast, explore Slovenia’s capital, Ljubljana. Cross the impressive【Dragon Bridge】, experience local life at the market, and visit the old town’s historic【Ljubljana Cathedral】. Stroll through the old town to the sound of the church bells and visit the famous【Triple Bridge】, with views toward【Ljubljana Castle】in the distance. Then return to Budapest, where the tour ends.
Important notes
Note: All times shown on this webpage are for reference only. Actual arrival times may be delayed due to circumstances beyond our control, such as weather, traffic congestion, traffic accidents, festivals or sporting events, civil unrest, or strikes. We appreciate your understanding. If you have onward travel plans involving other transportation to another city, we strongly recommend allowing at least 3 hours of extra time to avoid inconvenience caused by delays. Our company accepts no responsibility for losses arising from travel arrangements you make yourself without allowing sufficient extra time. Thank you for your understanding.
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Attraction details
Pricing Information
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Included
2. Transportation: Tour bus or business-class vehicle (Note: vehicle type depends on the number of participants);
2. Accommodation: twin rooms in local four-star hotels throughout the trip (hotel accommodation as listed in the itinerary);
3. Meals: hotel breakfast;
4. Driver and guide: A dedicated bus driver plus a Chinese-speaking guide, or a Chinese-speaking driver-guide throughout the trip (Note: For groups traveling in vehicles with 9 seats or fewer, a Chinese-speaking driver-guide will be arranged);
5. Baggage: 1 piece of checked luggage weighing 23 kg and 1 piece of carry-on baggage;
6. Tickets: Prague Castle Combination Ticket, Sedlec Ossuary, Schönbrunn Palace, Wachau Valley cruise (during the cruise suspension, replaced by Melk Abbey), Tito's Mausoleum, Sarajevo Tunnel of Hope, Dubrovnik City Walls, Franciscan Monastery, Plitvice Lakes National Park, Postojna Cave
Not included
1. Single-room supplement (solo travelers must pay a single-room supplement; the difference will be refunded if someone later shares the room);
2. Driver and tour guide tips;
3. Lunch and dinner: The guide will make recommendations; participation is optional;
4. Overtime charges: The driver and tour guide work no more than 10 hours per day. If this limit is exceeded, overtime will be paid at €50 per hour;
5. Personal travel insurance: Please be sure to purchase insurance for overseas travel to protect your interests through an insurance company in case of personal incidents, such as illness or loss of belongings;
6. Financial losses and liabilities arising from delays or itinerary changes caused by force majeure, such as weather or strikes, or by malfunctions of transportation such as aircraft, vehicles, or ships;
7. Personal expenses such as telephone, fax, laundry and ironing, pay TV, hairdressing, tobacco and alcohol, drinks, and luggage handling at the hotel; other local ground services not specified (visas, air tickets, travel insurance, etc.);
8. All personal expenses and any expenses not mentioned as included;
Other notes
1. Guides do not provide commentary inside attractions. Some attractions require a separate fee for commentary by a licensed local guide; arrangements are subject to the guide’s on-site instructions.
2. Child discount: Children under 6 years old who do not occupy a bed and share a double room with 2 parents are eligible for a 20% discount. When one adult travels with one child, the child pays the adult price.
3. The Premium Group series does not guarantee room sharing. Solo travelers must pay the single-room supplement. If a roommate is available within 7 days before departure, the supplement will be refunded.
Optional activities
Optional Excursions Information
Attraction tickets
Danube River cruise
28 €
Other Information
Lake Bled boat cruise
20 €
Kotor Bay Cruise
25€
Dubrovnik boat tour
30 €
Vienna concert, Category A ticket with transfers (minimum 4 participants)
138 €
Driver and guide tips
Daily tip per guest for the driver and guide:
12 €
The above prices are for reference only. Any price adjustments will be subject to the prices announced at the time.
Please cooperate with and follow the guide’s itinerary for optional excursions; the guide’s itinerary will take priority.
Booking information
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Booking Notes and Terms of Responsibility of Our Agency
To protect your interests as much as possible, please read our Booking Notes and Terms of Liability carefully. This document contains important information that our company wishes to bring to the attention of tour members traveling overseas, and, together with our Important Safety Information for Overseas Travel and Other Notes, forms part of the travel contract. We reserve all rights to interpret the content of this website.
(I) Registration Process and Important Notes
If you book through this website, please carefully read all the terms published on our company website, in the order confirmation, and in the tour information notice. By submitting your order, you confirm that you have read and fully agree to the terms published by our company. If any tour participant violates the rules set out in these terms, they shall bear all resulting consequences.
1. When registering, please first complete the booking form on the website. Carefully fill in and check all the information, including names, genders, ID/passport numbers, contact details, required room type, pick-up/drop-off points, and all other details. Our company accepts no liability for any losses resulting from information incorrectly entered by the customer. As seats on the tour bus are limited, we will prioritize pick-up arrangements according to when payment is received. Once you have checked that all information is correct, please arrange payment within the order’s validity period. If the tour fee is not paid in full by the deadline, the booking will be treated as automatically canceled. We reserve the right to cancel your order without further notice.
2. Tour participants must pay 100% of the tour fee at least five business days before departure. As tour bus seats and hotel rooms are limited, and hotel room bookings are often subject to deadlines, participants booking within five business days of departure must promptly complete payment. Otherwise, our agency reserves the right to hold or cancel such bookings as appropriate, without first obtaining the applicant’s consent. The payer is responsible for any fees incurred when paying the tour fee, regardless of the payment method. After payment, please email or fax us proof of payment (the transaction slip for bank-counter transfers or a screenshot of the successful online transfer). Be sure to include the relevant order number in the proof of payment; otherwise, our finance team cannot match the payment to the order. If, due to late payment, the tour fee has still not reached us two days before the tour ends, our agency may require the participant to provide the corresponding amount in cash as a deposit to the tour guide. If subsequent verification confirms a duplicate payment, we will promptly refund the overpaid amount.
3. Our company will confirm a member’s participation once their payment has been received. Three days before departure, members will receive a tour confirmation notice at the email address provided when booking, with details such as the guide, itinerary, and boarding and drop-off points. Due to network delays or spam-filtering, members may not receive the notice three days before departure. If this happens, please contact the relevant staff member for assistance.
4. Our company normally arranges hotel room types according to participants’ requests at the time of booking. In exceptional circumstances, such as during peak travel periods when a particular hotel has insufficient rooms or for other uncontrollable reasons, room types may change, and participants must cooperate with our arrangements. If the room allocation on arrival does not meet a participant’s requirements because they entered the wrong gender or room-type preference when booking, our agency will coordinate and make arrangements based on room availability at the hotel that day. Any additional costs incurred will be borne by the participant.
5. If a participant needs to leave the tour early due to special circumstances, they must inform us at the time of booking or before joining the tour and sign the “Early Departure Declaration.” For each hotel night not used due to early departure, €16 will be deducted; if no hotel night is missed, there will be no reduction in the tour fee. If a participant requests to leave the tour early while it is in progress, they must inform the tour guide and sign the “Early Departure Declaration”; fees paid are nonrefundable. Participants must provide accurate information about their health, identity, and other relevant matters when booking and during the itinerary, complete the required forms truthfully, and fulfill all legal requirements. Participants are responsible for any costs or losses arising from personal reasons, such as feeling unwell during the trip. Visitors with a significant medical history (for example, those with a serious or terminal illness, or a contagious disease) must disclose this truthfully when booking. In view of a visitor’s health or other circumstances, our company reserves the right to decline the booking.
6. Participants aged over 70 must be accompanied by a family member and complete a “Tour Participation Declaration.” If they insist on joining without a family member, our company reserves the right to refuse their booking at its discretion. Participants are responsible for all consequences arising from their own actions during the trip;
7. Pregnant travelers must disclose their pregnancy when booking. As a general rule, participation is not recommended for those more than 24 weeks pregnant. Those who insist on joining must be accompanied by a family member and complete a Liability Waiver, but our company reserves the right to refuse participation depending on the circumstances. Those less than 24 weeks pregnant who insist on joining must also be accompanied by a family member and complete a Participation Declaration, but our company reserves the right to refuse participation depending on the circumstances. Travelers are responsible for all consequences arising from their own actions during the trip.
8. Minors joining the tour must be accompanied by at least one adult who fulfills their duty of care and is responsible for the minor’s safety. Participants are responsible for all consequences arising from a minor’s own actions or from inadequate supervision by their accompanying adult during the trip.
9. Travelers must verify that all information provided for joining the tour is accurate, especially personal identification details and contact phone numbers. Travelers are responsible for any consequences resulting from inaccurate information they provide (for example, being unable to cross a border because a personal travel document has expired or the visa type does not meet the destination country's entry requirements, or tour staff and other relevant personnel being unable to contact a traveler because the mobile phone number provided is incorrect). Any resulting costs or losses, including return travel, transportation, and trip expenses, must be borne by the traveler.
9. Please do not book flights or any other tickets related to the itinerary before your tour booking is confirmed. If you book flights or other tickets related to the itinerary of your own accord but your booking is ultimately unsuccessful, you are responsible for all resulting losses.
(II) Tour Fees
1. Price includes:
Luxury air-conditioned coach or other transportation specified in the itinerary.
Accommodation at European star-rated hotels, with breakfast at the hotel. (Note: Day tours do not include hotel accommodation.)
Travel with an experienced Chinese-speaking tour leader who will guide you on sightseeing excursions.
2. Exclusions:
Tips for the driver, guide and other service staff.
All meals during the trip.
Expenses during free time.
Admission tickets, boat tickets and bridge tolls for optional excursions listed in the itinerary.
Personal expenses incurred by tour members during the trip, such as non-complimentary meals on transportation, excess baggage fees, laundry, telephone calls, telegrams, drinks and alcoholic beverages during the stay, hotel expenses for extended stays, medical expenses for personal illness or injury, and costs or rewards for recovering lost personal belongings.
Costs of medical, personal accident and baggage insurance.
Additional expenses arising from force majeure events beyond our control, including weather, traffic delays, strikes, vehicle breakdowns or personal circumstances.
All expenses incurred after leaving the tour.
Our company reserves the right of final interpretation for any other fees not specified above.
3. Discounts and terms of use
Children under 6 receive a 35% discount! *Note: Children do not get their own bed. Please contact us if you require a bed. If one adult travels with a child, the child pays the full fare.
Groups of 5 or more receive a €10 discount per person.
All discounts except the Travel Pass cannot be combined with other offers. If you qualify for multiple discounts, only the highest discount applies; discounts cannot be stacked.
Day tours and airport transfers can only be paid for with Travel Credits.
For products sold by Kaiyuan on behalf of other travel agencies, the 15% discount applies only when accompanied by one child under 6 who does not occupy a bed.
(3) Tour Cancellation
1. Cancel the tour
More than 31 days before departure (including the 31st day), we charge 5% of the amount due on the booking order;
15–30 days before departure (including the 30th day): the company charges 20% of the amount payable on the booking order;
8–14 days before departure (including the 14th day), we charge 50% of the amount due on the booking order;
Within 7 days before departure (including the 7th day), once all vehicle and hotel reservations have been confirmed, the tour fees you have paid are non-refundable;
2. Change of date or tour
More than 31 days before departure (including the 31st day): no change fee is charged;
15–30 days before departure (including the 30th day): the company charges a change fee equal to 10% of the amount payable on the booking order;
8–14 days before departure (including the 14th day), we charge a change fee of 30% of the amount due on the booking order;
0–7 days before departure (including the 7th day): all transport and hotel bookings have been confirmed, changes are not permitted, and the company will not refund any travel fees you have paid;
*Receivables include the basic tour fee and additional accommodation charges.
Note: Without cancelling the tour, you may cancel or modify the extra-night accommodation free of charge up to 7 days before departure. Within 7 days of departure, the extra-night accommodation cannot be cancelled or modified. Train tickets can be cancelled or changed before they are issued. After issuance, changes incur a €5 fee and refunds incur a €10 fee. Once tickets have been collected, they cannot be cancelled or changed. We regret that the company cannot refund the train ticket costs you have paid.
[Note]:
If a participant is unable to join the tour as scheduled due to special circumstances, they may reschedule to a future tour, subject to the rescheduling terms stated above.
If a tour member suddenly leaves the tour or does not participate in any group activities during the trip (such as meals or excursions), they must complete and sign the “Mid-Tour Departure Declaration” provided by our company. Fees paid are non-refundable.
In all of the above cases, written notice must be provided; otherwise, it will be treated as an automatic forfeiture, and our company will not be held responsible.
(4) Member Obligations
1. Tour participants must not engage in illegal activities during the trip.
2. When exercising their rights, group members must not harm the interests of the state, society or the collective, or the lawful rights and interests of others.
3. Observe public order and respect social etiquette. Tour members should respect the dignity of tourism service staff, show mutual respect and assist one another, and respect local ethnic customs and traditions. Do not deface landscapes or buildings, spit, litter, or engage in other uncivilized behavior.
4. Make an effort to learn what you need to know for your trip and strengthen your awareness of personal safety. Tour members may choose and purchase personal accident travel insurance and other insurance at their own discretion. During the trip, keep your luggage and belongings safe, and carry valuables with you or take other protective measures.
5. When traveling, pay attention to the local weather and take care to keep children safe.
6. If a traveler voluntarily takes part in hazardous activities included in a regular tour itinerary, such as rock climbing, mountaineering, rafting, scuba diving, or bungee jumping, which may cause personal injury, the traveler shall be solely responsible for any resulting disputes, property loss, or personal injury, and our company shall bear no liability.
(5) Liability
1. Our company reserves the right to change accommodation, travel routes, places visited, and departure dates as required by specific circumstances.
2. If changes arise beyond our company’s control, such as insufficient numbers of participants or problems with a ship / aircraft, our company reserves the right to change or cancel the itinerary. If the itinerary is canceled, our company will refund all fees paid by the members or recommend a similar alternative product. Our company accepts no liability for canceling any itinerary.
3. In the event of civil unrest, terrorist activity, a serious infectious disease outbreak, natural disaster, other disaster, disturbance, murder, riot, war, or other disaster beyond our company’s control that may seriously threaten members’ personal safety, or unforeseen circumstances such as weather, transport disruptions, or strikes, our company reserves the right to cancel or replace any tour activity before or after departure, and to shorten or extend the trip, but must notify members in advance. Our company is not responsible for any resulting additional expenses or losses, and members may not object or withdraw on these grounds.
4. As public security conditions vary from country to country, tour members should take care of their personal and traffic safety and keep their belongings and luggage secure. If anything is lost or damaged during the trip due to loss, theft, robbery, or other causes, notify the tour leader and report it to the police promptly. Our company accepts no legal liability.
5. Participants must carry a valid passport and identification documents at all times. If a participant has to leave the tour early because of an issue with their documents or passport, they are responsible for this themselves, and any remaining tour fees are non-refundable. If this affects the other participants’ itinerary, the participant must pay the relevant compensation.
6. If a traveler suffers personal injury or death, or loss of property, as a result of an accident during the itinerary (such as an accident while taking part in entertainment or recreational activities, illness, death, or a fall or injury resulting from personal activities, or the traveler’s violation of the provisions or notices set out in our company’s terms), the traveler shall bear all related liability and costs. Our company accepts no responsibility for such injury, death, or loss of property. The traveler shall compensate our company for any losses caused as a result.
7. If a group member deliberately fails to follow the rules or disrupts the normal activities or interests of the group, our tour leader has the right to cancel their participation. Fees paid will not be refunded, and we accept no responsibility for anything the member does after leaving the group.
8. All times indicated in the itinerary are approximate. Actual arrival times may be delayed due to various circumstances beyond our control, such as weather, traffic congestion, traffic accidents, festivals and sporting events, unrest, or strikes. We appreciate your understanding. If guests have onward travel plans and need to take other transportation to another city, we strongly recommend allowing at least 3 hours of spare time to avoid inconvenience caused by itinerary delays. We accept no responsibility for any losses arising from guests’ own travel arrangements when they have not allowed sufficient spare time.
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