[Small-Group Tour with Chinese-Speaking Guide] Mexico City + Cancun | Free Time: 6-Day, 5-Night Two-City Value Tour (Arrive in Mexico City, Depart from Cancun)

Included:

One-way flight from Mexico City to Cancun or Cancun to Mexico City (checked baggage is not included; you may purchase it separately if needed)

Hotels of the corresponding category in the itinerary

Hotel accommodation listed in the itinerary

Meals and drinks specified in the itinerary

Airport transfer service

Chinese-speaking guide service

Admission to the first attraction listed for each sightseeing stop in the itinerary

Not included:

International flights to/from Mexico and related fees

Domestic flights within Mexico do not include checked baggage

Cancun hotel environmental tax: approximately $6 USD per room per night (the environmental tax may change; the amount charged at the time of your stay applies)

Guide and driver service fees: airport pickup and drop-off service, $5 per person per service; Chinese-speaking tour departure day service, $10 per person per day

Meals and drinks not mentioned in the itinerary

All other personal expenses, including but not limited to meals, shopping, insurance, laundry, hotel telephone charges, and room service

Hotel Upgrade Details

Hotel Rating

Mexico City

Guanajuato

Cancun

Price €

Category A: Value Choice

Mexico City: Downtown Reforma area

Economy four-star hotel with breakfast only

Laila Hotel CDMX or similar

Guanajuato: Boutique Hotel

Hotel Ex Hacienda San

Xavier or similar

Cancun: Downtown hotel with breakfast only, Wyndham Garden Cancun Downtown or similar

Breakfast included; located in downtown Cancun, in a safe and convenient area, but relatively far from the beach.

Double occupancy 1379/person

Single room supplement 450/person

Category B: Smart Choice

Mexico City: Mexico City: Downtown Reforma area

Upscale four-star hotel with breakfast only

Galeria Plaza Reforma or similar

Guanajuato: Boutique Hotel

Hotel Ex Hacienda San

Xavier or similar

Cancun: Hotel Zone hotel with breakfast only, Aloft Cancun or similar

Breakfast included; located in Cancun’s best-known Hotel Zone, near the beach (without direct beach access).

Double occupancy 1529/person

Single room supplement 450/person

Category C: Preferred Choice

Mexico City: Downtown Reforma area

Economy four-star hotel with breakfast only

Laila Hotel CDMX or similar

Guanajuato: Boutique Hotel

Hotel Ex Hacienda San

Xavier or similar

Cancun: All-inclusive beachfront hotel Occidental Costa Cancun or similar

The hotel offers direct access to a Caribbean beach and operates on an all-inclusive basis similar to a cruise ship. It has several restaurants and bars, and guests can enjoy meals and drinks at the hotel’s restaurants and bars at no additional charge (some premium ingredients and drinks incur an extra charge). Enjoy unlimited drinks from the in-room minibar.

Double occupancy 1619/person

Single room supplement 540/person

Category D: Premium

Mexico City: Downtown Reforma area

Economy four-star hotel with breakfast only

Laila Hotel CDMX or similar

Guanajuato: Boutique Hotel

Hotel Ex Hacienda San

Xavier or similar

Cancun: All-inclusive beachfront hotel Sunscape Cancun or similar

The hotel offers direct access to a Caribbean beach and operates on an all-inclusive basis similar to a cruise ship. It has several restaurants and bars, and guests can enjoy meals and drinks at the hotel’s restaurants and bars at no additional charge (some premium ingredients and drinks incur an extra charge). Enjoy unlimited drinks from the in-room minibar.

Double occupancy 1709/person

Single room supplement 540/person

Category E: Luxury

Mexico City: Downtown Reforma area

Economy four-star hotel with breakfast only

Laila Hotel CDMX or similar

Guanajuato: Boutique Hotel

Hotel Ex Hacienda San

Xavier or similar

Cancun: All-inclusive beachfront hotel Hyatt Ziva Cancun or similar

The hotel offers direct access to a Caribbean beach and operates on an all-inclusive basis similar to a cruise ship. It has several restaurants and bars, and guests can enjoy meals and drinks at the hotel’s restaurants and bars at no additional charge (some premium ingredients and drinks incur an extra charge). Enjoy unlimited drinks from the in-room minibar.

Double occupancy 2069/person

Single room supplement 720/person

Booking Terms and Conditions and Liability Details

To best protect your interests, please carefully read our “Booking Information and Terms of Responsibility.” These terms set out important information that our company provides to travelers on outbound tours and, together with our “Overseas Travel Safety Information and Other Important Notes,” form part of the travel contract. We reserve the right to interpret all content on this website.

(1) Registration Process and Important Notes

For all bookings made through this website, please carefully read in advance all terms published on our company website and in the booking confirmation and tour notification. By submitting an order, you confirm that you have read and fully agree to the terms published by our company. If a traveler violates any of the rules mentioned in these terms, they are solely responsible for all resulting consequences.

1. When booking, first complete the booking form on the website. Please carefully enter and check all information, including name, gender, ID number, contact details, required room type, and pickup and drop-off points. Our company accepts no responsibility for any losses resulting from booking information entered incorrectly by the customer. As coach seats are limited, we will prioritize boarding arrangements according to the order in which payments are received. After checking that all information is correct, please arrange payment within the order's validity period. If the tour fee is not paid in full by the deadline, the booking will be treated as automatically canceled, and we reserve the right to cancel your order without further notice.

2. Tour members must pay 100% of the tour fee no later than five working days before departure. As coach seats and hotel rooms are limited, and hotel reservations are often subject to deadlines, anyone booking within five working days of departure must pay promptly. Otherwise, we reserve the right, depending on the circumstances, to hold or cancel the booking without first obtaining the applicant's consent. The payer is responsible for any transaction fees incurred regardless of the payment method. After paying, please send our company proof of payment by email or fax (the transaction slip for an in-person bank transfer, or a screenshot of the successful online transfer). Be sure to include the corresponding order number on the proof; otherwise, our finance department will be unable to match the payment to the order. If, due to late payment, the tour fee has still not reached us two days before the tour ends, we reserve the right to require the tour member to provide the tour guide with a cash deposit equal to the tour fee. If subsequent verification confirms that the payment was made twice, we will promptly refund the overpayment;

3. We will confirm tour members' participation after confirming receipt of payment. Three days before departure, tour members will receive a boarding notice at the email address provided during booking, with information for reference, including the tour guide, itinerary, and pickup and drop-off points. Due to network delays or spam filters, a tour member may not receive the notice by then. If this happens, please contact the relevant staff member for assistance.

4. By default, we arrange hotel room types according to the requests tour members provide when booking. In exceptional circumstances, such as peak travel season, a hotel may not have enough rooms of a particular type, or other uncontrollable factors may result in a room-type change; tour members must cooperate with our arrangements. If a room assignment does not meet a tour member's requirements because they entered the wrong gender or room-type preference when booking, we will coordinate and make arrangements based on room availability at the hotel on the day of check-in. Any additional costs incurred will be borne by the tour member.

5. If a tour member needs to leave the group partway through the trip for special reasons, they must notify us when booking or before joining the tour and sign a “Mid-Tour Departure Declaration.” For each hotel night not taken due to early departure, €16 will be deducted; if no hotel night is missed, there will be no reduction in the tour fee. If a tour member requests to leave the group during the trip, they must inform the tour guide and sign a “Mid-Tour Departure Declaration.” Fees paid are non-refundable. Tour members must provide accurate information regarding their health, identity, and other relevant matters when booking and during the trip, complete the relevant forms truthfully, and follow legal procedures. Tour members are responsible for any costs and losses arising from personal circumstances, such as feeling unwell during the trip. Visitors with a significant medical history (for example, a serious or terminal illness, or a communicable disease) must disclose this truthfully when booking. In view of a visitor's health or other circumstances, we reserve the right to accept or refuse the booking.

6. Travelers aged 70 or older must be accompanied by a family member and complete the Group Tour Declaration. If they have no family member accompanying them but insist on joining the tour, our company reserves the right to refuse their participation at its discretion. Travelers are responsible for all consequences arising during the trip from their own actions.

7. Pregnant travelers must disclose their pregnancy when booking. As a general rule, we do not recommend that travelers who are more than 24 weeks pregnant join the tour. Those who insist on joining must be accompanied by a family member and complete a Liability Waiver; our company reserves the right to refuse their participation at its discretion. Travelers who are less than 24 weeks pregnant and insist on joining must also be accompanied by a family member and complete a Group Tour Declaration; our company reserves the right to refuse their participation at its discretion. Travelers are responsible for all consequences arising during the trip from their own actions.

8. Minors joining the tour must be accompanied by at least one adult who fulfills their guardianship responsibilities and is responsible for their safety. Travelers are responsible for all consequences arising during the trip from a minor’s own actions or from inadequate supervision by the accompanying person.

9. Travelers must ensure that all information provided for joining the tour is accurate, especially personal identification details and contact phone numbers. Travelers are responsible for all consequences resulting from incorrect information they provide (for example, being unable to cross a border because their identity document has expired or their visa type does not meet the destination country’s entry requirements, or tour staff being unable to contact them because they provided an incorrect mobile number). Any resulting costs for returning home, transportation, travel, or other losses are the traveler’s responsibility.

9. Please do not book any flights or other tickets related to your tour itinerary before your tour booking is confirmed. If you book flights or other tickets related to the itinerary at your own discretion but are ultimately unable to join the tour, you are responsible for all resulting losses.

(2) Tour Price

1. The price includes:

Luxury air-conditioned sightseeing coach or other transport specified in the itinerary.

Accommodation in European-standard hotels, with breakfast at the hotel. (Note: Hotel accommodation is not included on day tours.)

An experienced Chinese-speaking tour leader will accompany the group and guide you on sightseeing tours.

2. The price does not include:

Driver, guide, and other tips.

Meals included in the itinerary.

Expenses during free time.

Admission tickets, boat tickets and bridge tolls for optional tours listed in the itinerary.

Personal expenses incurred by group members during the tour, such as non-complimentary meals on transport; excess baggage fees; laundry, telephone, telegram, beverage and alcoholic drink charges during the stay; hotel costs for extended stays; medical expenses for personal illness or injury; and costs and rewards for recovering lost personal belongings.

Medical, personal accident, and baggage insurance costs.

Additional expenses arising from force majeure factors beyond the company’s control, such as weather, traffic delays, strikes, vehicle breakdowns, or personal issues.

All expenses incurred after leaving the tour.

Our company reserves the right to make the final interpretation of any other fees not specified above.

3. Discounts and Terms of Use

Children under 6 years old receive a 35% discount!*Note: Children do not get their own bed. Please contact us if you need a bed! If one adult is traveling with a child, the child pays the full price.

Groups of 5 or more receive a €10 discount per person.

Except for Travel Credits, which can be combined with other offers, all other offers cannot be combined. If multiple offers apply, only the highest-value offer will be applied; offers cannot be stacked.

Day tours and airport transfers can only be paid for with Travel Tongbao.

For products from other travel agencies sold by Kaiyuan, the 15% discount applies only when accompanied by one child under 6 years old who does not occupy a bed.

(3) Cancellation from the Tour

1. Tour Withdrawal

31 or more days before departure (including the 31st day): our company charges 5% of the amount payable on the booking order;

15–30 days before departure (including the 30th day): our company charges 20% of the amount payable on the booking order;

8–14 days before departure (including the 14th day), we charge 50% of the amount payable on the booking order;

Within 7 days before departure (including the 7th day): vehicle and hotel bookings have all been confirmed. We regret that our company cannot refund the tour fees you have paid;

2. Changes and Tour Transfers

31 or more days before departure (including the 31st day): no change fee will be charged;

15–30 days before departure (including the 30th day): our company charges a change fee of 10% of the amount payable on the booking order;

8–14 days before departure (including the 14th day), we charge a change fee equal to 30% of the amount payable on the booking order;

0–7 days before departure (including the 7th day): vehicle and hotel bookings have all been confirmed and cannot be changed. We regret that our company cannot refund the tour fees you have paid;

*Receivables include the basic tour fee and extra-night charges.

Additionally: If you are not withdrawing from the tour, extra nights can be canceled or changed free of charge up to 7 days before departure. Within 7 days, extra nights cannot be canceled or changed. Train tickets can be canceled or changed before they are issued. After issuance, changes incur a €5 service fee and cancellations incur a €10 service fee. Once tickets have been collected, they cannot be canceled or changed. We regret that the company cannot refund the train ticket fees you have paid.

【Note】:

If a tour member is unable to join the tour as scheduled due to special circumstances, they may change to a future tour; the change terms are as stated above.

If a tour member suddenly withdraws during the trip or does not participate in any group activities (such as meals or visits), they must complete and sign the “Declaration of Withdrawal from the Tour Mid-Trip” provided by our company. Fees paid are non-refundable.

The above circumstances must all be supported by written notice; otherwise, they will be treated as voluntary forfeiture, and our company accepts no responsibility.

(4) Member Responsibilities

1. Tour members must not engage in illegal activities during the trip.

2. When exercising their rights, tour members must not harm the interests of the state, society, or the collective, or the lawful rights and interests of others.

3. Observe public order and respect social ethics. Tour members should treat travel service staff with respect and show mutual respect and assistance to other group members; respect local ethnic customs and traditions; and must not deface scenery or buildings, spit, litter, or engage in other uncivilized behavior.

4. Make an effort to learn what you need to know for the trip and strengthen your awareness of personal safety. Tour members may independently choose and purchase personal travel accident insurance and other insurance. During the trip, keep your luggage and belongings safe, and carry valuables with you or take other protective measures.

5. Before traveling, check the local weather and take care to ensure children's safety.

6. If travelers voluntarily participate in hazardous activities included in a regular tour itinerary, such as rock climbing, mountaineering, rafting, scuba diving, or bungee jumping, which may cause personal injury, they are solely responsible for any resulting disputes, property loss, or personal injury. Our company accepts no liability.

(5) Liability

1. We reserve the right to change accommodation, travel routes, sightseeing locations, and departure dates as circumstances require.

2. If there are insufficient participants, or changes occur due to problems with a ship or aircraft or other circumstances beyond our control, we reserve the right to change or cancel the itinerary. If a tour is canceled, we will refund all fees paid by tour members or recommend a similar alternative product. We shall not be liable for canceling any itinerary.

3. In the event of civil unrest, terrorist activity, a major infectious disease outbreak, natural disasters, riots, murder, rebellion, war, or other uncontrollable events that may seriously endanger the personal safety of tour members, as well as unexpected circumstances such as weather, traffic, or strikes, we may cancel or replace any tour activity before or after departure, or shorten or extend the trip, but will notify tour members in advance. We shall not be responsible for any resulting extra expenses or losses, and tour members may not object or withdraw on these grounds.

4. As public safety conditions vary from country to country, tour members should take care of their personal safety and be cautious in traffic, and should safeguard their belongings and luggage. If anything is lost, stolen, or robbed during the trip, please notify the tour leader promptly and report it to the police. Our company accepts no legal liability;

5. Tour members must carry a valid passport and identification at all times. If a tour member has to leave the tour partway through because of an issue with their identification or passport, they are responsible for this themselves, and the remaining tour fee is non-refundable. If this affects the normal itinerary of other tour members, they must pay the corresponding compensation.

6. If a traveler is involved in an accident during the itinerary (such as an accident while participating in recreational or game activities, or illness, death, falling, or injury resulting from personal activities, or a traveler’s violation of the rules and notices set out in our company’s terms), any resulting personal injury or property loss, and all related liabilities and expenses, are the traveler’s responsibility. Our company accepts no responsibility for such injury or loss. Travelers must compensate our company for any losses caused as a result.

7. If a traveler deliberately fails to follow the rules or disrupts the group’s normal activities or interests, our tour leader may cancel their participation. Fees paid will not be refunded, and our company will not be responsible for the traveler’s actions after they leave the tour.

8. Times shown in the itinerary are estimates only. Actual arrival times may be delayed due to various uncontrollable factors, such as weather, traffic, traffic accidents, holiday events, unrest, or strikes. We appreciate your understanding. If travelers have onward plans to take other transportation to another city, we strongly recommend allowing at least 3 hours of extra time to avoid inconvenience caused by itinerary delays. Our company accepts no responsibility for losses resulting from travelers’ failure to allow sufficient extra time for their self-arranged plans.