[Small-Group Tour with Chinese-Speaking Guide] Mexico City + Guanajuato + San Miguel + Cancun | Cenotes & Pink Lake: 10-Day, 9-Night Colonial Towns Circuit (Arrive in Mexico City, Depart from Cancun)

Included:

Hotels of the corresponding category included in the itinerary

Hotel accommodation during the itinerary

Meals and drinks specified in the itinerary

Airport transfers

Chinese-speaking tour guide service

Admission to the first attraction included in the itinerary

Not included:

Domestic and international airfare and related fees

Guide and driver gratuities: $5 per person per service for airport pickup or drop-off; $10 per person per day for Chinese-language tour services

Meals and drinks not mentioned in the itinerary

All other personal expenses, including but not limited to meals, shopping, insurance, laundry, hotel telephone charges, and room service.

Hotel upgrade details

Hotel Rating

Mexico City

Guanajuato

Cancun

Price €

Category A – Value Choice

Mexico City: Downtown Reforma District

Standard economy four-star hotel with breakfast only

Laila Hotel CDMX or equivalent

Guanajuato: Boutique Hotels

Hotel Ex Hacienda San

Xavier or similar

Cancun: Downtown hotel with breakfast only, Wyndham Garden Cancun Downtown or similar

Breakfast included; centrally located in Cancun in a safe and convenient area, but farther from the beach.

Double occupancy 2609/person

Single-room supplement 450/person

Category B – Smart Choice

Mexico City: Mexico City: Downtown Reforma District

Upscale four-star hotel with breakfast only

Galeria Plaza Reforma or equivalent

Guanajuato: Boutique Hotels

Hotel Ex Hacienda San

Xavier or similar

Cancun: Hotel Zone hotel with breakfast only, Aloft Cancun or similar

Breakfast included; located in Cancun’s best-known hotel zone, close to the beach (without direct beach access).

Double occupancy 2699/person

Single-room supplement 450/person

Category C – Premium Choice

Mexico City: Downtown Reforma District

Standard economy four-star hotel with breakfast only

Laila Hotel CDMX or equivalent

Guanajuato: Boutique Hotels

Hotel Ex Hacienda San

Xavier or similar

Cancun: All-inclusive beachfront hotel Occidental Costa Cancun or similar

The hotel offers direct access to the Caribbean beach and an all-inclusive experience similar to a cruise. It has multiple restaurants and bars, and guests can enjoy the food and drinks at no extra charge (some premium ingredients and alcoholic beverages incur an additional charge). Enjoy unlimited drinks from the in-room minibar.

Double occupancy 2789/person

Single room supplement 540/person

Category D High-End

Mexico City: Downtown Reforma District

Standard economy four-star hotel with breakfast only

Laila Hotel CDMX or equivalent

Guanajuato: Boutique Hotels

Hotel Ex Hacienda San

Xavier or similar

Cancun: All-inclusive beachfront hotel Sunscape Cancun or similar

The hotel offers direct access to the Caribbean beach and an all-inclusive experience similar to a cruise. It has multiple restaurants and bars, and guests can enjoy the food and drinks at no extra charge (some premium ingredients and alcoholic beverages incur an additional charge). Enjoy unlimited drinks from the in-room minibar.

Double occupancy 2879/person

Single room supplement 630/person

Category E Luxury

Mexico City: Downtown Reforma District

Standard economy four-star hotel with breakfast only

Laila Hotel CDMX or equivalent

Guanajuato: Boutique Hotels

Hotel Ex Hacienda San

Xavier or similar

Cancun: All-inclusive beachfront hotel Hyatt Ziva Cancun or similar

The hotel offers direct access to the Caribbean beach and an all-inclusive experience similar to a cruise. It has multiple restaurants and bars, and guests can enjoy the food and drinks at no extra charge (some premium ingredients and alcoholic beverages incur an additional charge). Enjoy unlimited drinks from the in-room minibar.

Double occupancy 3149/person

Single room supplement 990/person

Our Booking Information and Terms of Liability

To best protect your interests, please read our “Booking Information and Terms of Responsibility” carefully. This document sets out important information that our company wishes to bring to the attention of members of outbound tour groups, and, together with our “Overseas Travel Safety Information and Other Notes,” forms part of the travel contract. Our company reserves all rights to interpret the content of this website.

(1) Registration Process and Important Notes

When booking through this website, please carefully read all terms published on our company website, in the order confirmation, and in the tour joining notice. Once you submit an order, we will consider this your confirmation of and full agreement to all the terms published by our company. If a tour member violates any of the rules stated in these terms, they shall bear all resulting consequences.

1. To register, first complete the booking form on the website. Please carefully fill in and check that all information is correct, including your name, gender, ID number, contact details, room type required, and pick-up and drop-off points. We accept no responsibility for any losses resulting from errors in the registration information you provide. As seats on the tour bus are limited, we will prioritize pick-up arrangements according to when payment is received. After checking that all information is correct, please arrange payment within the order’s validity period. If the tour fee is not paid in full by the deadline, your booking will be treated as an automatic cancellation, and we reserve the right to cancel your order without further notice.

2. Tour members must ensure that 100% of the tour price is paid at least five working days before departure. As seats on tour buses and hotel rooms are limited, and hotel reservations are often subject to deadlines, members who book within five working days of departure must promptly complete payment. Otherwise, our agency reserves the right, depending on the circumstances, to hold or cancel the booking without first obtaining the applicant’s consent. The payer is responsible for any fees incurred when paying the tour price, regardless of the payment method. After payment, please send proof of payment (a bank counter remittance slip or a screenshot showing a successful online transfer) to our company by email or fax. Be sure to include the corresponding booking number in the payment reference; otherwise, our Finance Department will be unable to match the payment to the booking. If, due to late payment, the tour price has still not been received two days before the tour ends, our agency reserves the right to require the tour member to provide the tour guide for that tour with cash collateral equal to the tour price. If it is subsequently confirmed that the payment was made twice, our company will promptly refund the excess amount.

3. After our company confirms receipt of the group members’ payments, we will confirm their places on the tour. Three days before departure, group members will receive a tour confirmation notice at the email address provided during registration. It will include information such as the tour guide, itinerary, and pick-up and drop-off points for reference. Due to network delays or spam filtering, group members may not receive the notice three days before departure. If this happens, please contact the relevant staff member promptly for assistance.

4. By default, our company arranges hotel room types according to the requirements stated by group members at registration. In exceptional circumstances, such as peak travel periods when a hotel has insufficient rooms of a particular type, or for other uncontrollable reasons, the room type may change, and group members must cooperate with our arrangements. If on-site room arrangements do not meet a participant’s requirements because they entered the wrong gender or room type at registration, our agency will coordinate and make arrangements based on room availability at the hotel on the day of check-in. Any additional costs incurred will be borne by the group member.

5. If a group member needs to leave the tour early due to special circumstances, they must inform us at registration or before joining the tour and sign the “Early Tour Departure Declaration.” For each night of accommodation not used after leaving early, €16 will be deducted; if no hotel night is missed, the tour price will not be reduced. If a group member requests to leave the tour early while the tour is in progress, they must inform the tour guide and sign the “Early Tour Departure Declaration”; fees paid will not be refunded. Group members must provide truthful information about their health, identity, and other relevant matters at registration and during the itinerary, complete the relevant forms accurately, and fulfill all legal requirements. Any costs or losses arising from personal circumstances, such as feeling unwell during the trip, must be borne by the group member. Travelers with a history of serious illness, terminal illness, or contagious disease, for example, must disclose this truthfully at registration. In view of a traveler’s health or other circumstances, our company reserves the right to refuse the booking.

6. Tour members aged 70 or over must be accompanied by a family member and complete the “Tour Participation Declaration” when registering. If a member insists on joining without a family member, our company reserves the right to refuse their registration at its discretion. Tour members are responsible for all consequences arising during the trip from their own actions;

7. Pregnant travelers must disclose their pregnancy when registering. In principle, travelers more than 24 weeks pregnant are not advised to join the tour. Those who insist on joining must be accompanied by a family member and complete a “Liability Waiver”; however, our company reserves the right to refuse their registration at its discretion. Travelers less than 24 weeks pregnant who insist on joining must be accompanied by a family member and complete a “Tour Participation Declaration”; however, our company reserves the right to refuse their registration at its discretion. Travelers are responsible for all consequences arising during the trip from their own actions.

8. Minors joining the tour must be accompanied by at least one adult, who must fulfill their guardianship duties and be responsible for the minor’s safety. Tour members are responsible for all consequences arising during the trip from the minor’s own actions or the accompanying adult’s failure to provide proper supervision.

9. Members must ensure that all information provided for joining the tour is accurate, particularly personal identification details and contact telephone numbers. Members are responsible for all consequences arising from incorrect information they provide (for example, being unable to cross a border due to an expired personal document or a visa type that does not meet the destination country's entry requirements, or a tour member providing an incorrect mobile number, making them unreachable by the guide or other relevant staff). Any resulting losses, including personal return costs, transportation costs, and travel expenses, must be borne by the tour member.

9. Applicants are advised not to book any flights or other tickets related to the tour itinerary before their tour booking is confirmed. If an applicant chooses to book flights or other tickets related to the itinerary but is ultimately unable to secure a place on the tour, the applicant is responsible for all resulting losses.

(2) Tour Price

1. The price includes:

Luxury air-conditioned sightseeing coach or other transportation specified in the itinerary.

Accommodation in European-standard hotels, with breakfast at the hotel. (Note: Day tours do not include hotel accommodation.)

An experienced Chinese-speaking tour leader will accompany the group and guide you on sightseeing tours.

2. Fees not included:

Tips for drivers, tour guides and other services.

All meal expenses during the itinerary.

Expenses incurred during free time.

Admission tickets, boat tickets, and bridge tolls for optional sightseeing activities listed in the itinerary.

Personal expenses incurred by tour members during the trip, such as non-complimentary meals on transport, excess baggage fees, laundry, telephone, telegram, drinks and alcoholic beverages during hotel stays, hotel costs for extended stays, medical expenses for personal illness or injury, and costs and rewards for recovering lost personal belongings.

Medical insurance, personal accident insurance and baggage insurance.

Additional expenses arising from force majeure events beyond the company’s control, including weather, transport delays, strikes, vehicle breakdowns and personal circumstances.

All expenses after leaving the group.

Our company reserves the right to final interpretation of any other fees not specified in the above clause.

3. Discounts and rules for their use

Children under 6 receive a 35% discount! *Note: Children do not occupy a bed. Please contact us if you require a bed. If one adult is traveling with a child, the child pays the full price.

Groups of 5 or more receive a €10 discount per person.

Except for Travel Credits, which can be combined with other offers, all other offers cannot be used together. If multiple offers apply, only the highest-value offer will be applied; offers cannot be stacked.

Day tours and airport transfers can only be paid for with Travel Pass.

For products from other travel agencies represented by Kaiyuan, the 15% discount applies only to one child under 6 years old who does not occupy a bed.

(3) Leaving the Tour

1. Canceling the tour

31 days or more before departure (including the 31st day), we charge 5% of the amount payable on the booking order;

15–30 days before departure (including the 30th day): The company charges 20% of the amount due on the booking order;

8–14 days before departure (including the 14th day), we charge 50% of the amount payable on the booking order;

Within 7 days before departure (including the 7th day), once all vehicle and hotel bookings have been confirmed, the travel fees you have paid are non-refundable;

2. Change or Switch Tour

31 or more days before departure (including the 31st day): No change fee will be charged;

15–30 days before departure (including the 30th day): The company charges a change fee of 10% of the amount due on the booking order;

8–14 days before departure (including the 14th day), we charge a rebooking fee of 30% of the amount payable on the booking order;

0–7 days before departure (including the 7th day): Vehicle and hotel reservations have all been confirmed and cannot be changed. We regret that the company cannot refund the tour fees you have paid;

*Amounts payable include the basic tour fee and extra-night charges.

Note: Without canceling the tour, extra accommodation can be canceled or changed free of charge up to 7 days before departure. Within 7 days of departure, extra accommodation cannot be canceled or changed. Train tickets can be canceled or changed before they are issued. After issuance, changes incur a €5 fee and cancellations incur a €10 fee. Once tickets have been collected, they cannot be canceled or changed. The company cannot refund the train ticket fees you have paid.

Note:

If a tour member is unable to join the tour as scheduled due to special circumstances, they may reschedule to a future tour, subject to the rescheduling terms stated above.

If a tour member leaves the tour unexpectedly or does not take part in any group activities during the trip (such as meals or sightseeing), they must complete and sign the “Declaration of Leaving the Tour Midway” provided by our company. Fees paid are non-refundable.

In all of the above cases, written notice is required; otherwise, it will be deemed that you have voluntarily waived your rights, and our company accepts no responsibility.

(IV) Tour Member Obligations

1. Tour members must not engage in illegal activities during the trip.

2. When exercising their rights, tour members must not harm the interests of the state, society or any collective, or the lawful rights and interests of others.

3. Observe public order and respect social norms. Group members should respect the dignity of tourism service personnel and treat and assist one another with mutual respect; respect local ethnic customs and traditions; and refrain from carving or drawing on scenic features or buildings, spitting, littering, or other uncivilized behavior.

4. Make an effort to learn what you need to know for your trip and strengthen your awareness of personal safety. Group members may choose and purchase personal accident insurance for travel and other insurance at their own discretion. During the trip, they should keep their luggage and belongings safe and carry valuables with them or take other protective measures.

5. When traveling, please pay attention to the local weather and take care to keep children safe.

6. Tour members who voluntarily take part in hazardous activities included in an official tour itinerary, such as rock climbing, mountaineering, rafting, scuba diving, or bungee jumping, which may cause personal injury, are personally responsible for any resulting disputes, property loss, or personal injury. Our company bears no liability.

(5) Liability

1. We reserve the right to change the accommodation, itinerary, sightseeing locations, and departure date as circumstances require.

2. If circumstances beyond our company’s control arise, such as an insufficient number of participants or problems with a ship or aircraft, our company reserves the right to change or cancel the itinerary. If the itinerary is cancelled, our company will refund all fees paid by the tour members or recommend a similar replacement product, and will bear no liability for cancelling the itinerary.

3. In the event of social unrest, terrorist activity, a major infectious disease outbreak, natural disasters, acts of God, disturbances, murder, riots, war or other disasters beyond our company’s control that may seriously endanger the personal safety of tour members, as well as unforeseen circumstances such as weather, traffic or strikes, our company reserves the right to cancel or replace any tour activity before or after departure, and may also shorten or extend the trip, provided that tour members are notified in advance. Our company bears no responsibility for any resulting additional expenses or losses, and tour members may not object or withdraw on these grounds.

4. As public safety conditions vary from country to country, group members should take care of their personal and traffic safety and keep their belongings and luggage secure. If anything is lost or damaged during the trip due to loss, theft, robbery, or other incidents, please notify the tour leader and report it to the police promptly. Our company accepts no legal liability.

5. Tour members must carry valid passports and identification documents at all times. If a member leaves the tour midway because of problems with their documents or passport, they are responsible for the consequences, and the remaining tour fee is non-refundable. If this affects the other tour members’ itinerary, the member must pay the corresponding compensation.

6. If a tour member suffers personal injury, death, or loss or damage to property during the itinerary as a result of an accident (such as an accident while taking part in an entertainment or game activity, illness, death, a fall, or a trip-related injury resulting from personal activities, or the member’s violation of the provisions and instructions set out in our company’s terms), the member is solely responsible for the associated liabilities and expenses. Our company accepts no responsibility for such injury, death, loss, or damage. The member must compensate our company for any losses caused as a result.

7. If a tour member deliberately fails to follow the rules or disrupts the group’s normal activities or interests, our tour leader has the right to cancel their participation. Fees paid will not be refunded, and our company is not responsible for any actions taken by the member after leaving the tour.

8. Times shown in the itinerary are for reference only. Actual arrival times may be delayed due to circumstances beyond our control, such as weather, traffic congestion, traffic accidents, festivals or sporting events, riots, or strikes. Thank you for your understanding. If you have onward travel plans and need to take other transportation to another city, we strongly recommend allowing at least 3 hours of extra time to avoid inconvenience caused by itinerary delays. We accept no responsibility for any losses resulting from members making their own travel arrangements without allowing sufficient extra time.