2-Day Eastern U.S. Waterfalls Tour: New York + Niagara Falls

I. Included:

1. Standard hotel rooms as listed in the itinerary;

2. Chinese-speaking tour guide service;

3. Tour bus (depending on the group size).

II. Not included:

1. Meals during the itinerary;

2. Service fee (US$15 per person per day; children and infants occupying a seat are charged the adult rate);

3. Personal incidental expenses during the trip;

4. Attraction admission tickets:

Changes and cancellation policy

1. If the group requests cancellation or a date change 15 days or more before departure (inclusive), no tour fee will be deducted. Refunds for any separately booked hotels, train tickets, or other services will be subject to the policies of the hotel or bus company.

2. If the group requests cancellation from 10 days before departure (inclusive) through the day of departure, or if a guest fails to arrive on time on the departure day, the booking will be considered voluntarily forfeited, and no paid tour fees will be refunded.

3. If a guest leaves the tour or is unable to participate in any itinerary activity for personal reasons (such as missing travel documents, lateness, illness, or an accident), no paid tour fees will be refunded, nor will compensation be provided in the form of other services.

Tour Information

1. Age limit: [None]. Minors or children under 18 must be accompanied by an adult on the tour;

2. You may not purchase admission tickets separately or use a CITY PASS during the tour. Please purchase admission tickets from the tour guide while on the tour.

3. Please provide accurate and complete information when booking, including names, valid contact details (mobile phone, WhatsApp, and WeChat ID) so we can contact guests, and accurate flight details or meeting point, to avoid booking errors that may affect your trip. You will be responsible for any losses caused by incorrect information you provide;

4. We reserve the right to make appropriate adjustments to the order of the itinerary when necessary to facilitate tour operations and ensure the tour runs smoothly, but no included activities will be omitted;

5. During the tour, the tour guide or driver may appropriately adjust the order of visits, length of stops, or meeting times based on weather, traffic, and other conditions to ensure the itinerary runs smoothly;

6. If an attraction is temporarily closed or closed for a holiday (such as Thanksgiving, Christmas, or New Year’s), making a visit impossible, the tour guide will adjust the itinerary based on actual conditions, such as viewing the attraction from outside or substituting another attraction, to ensure a varied tour. Opening hours and visitor capacity controls at attractions and national parks may change from time to time due to the pandemic. If these changes affect the itinerary due to circumstances beyond our control, we appreciate your understanding;

7. Children under eight years old must travel in a safety seat. We offer safety seats for rent at $10.00 per person per day. Please be sure to note this when booking so we can prepare in advance. Guests are responsible for any violations or fines resulting from not notifying us in advance. Thank you for your understanding.

8. Many attractions on the itinerary require participants to be in adequate health. Guests with disabilities or limited mobility should contact us in advance for information about applicable policies before booking. Wheelchairs are not permitted on the tour;

9. To ensure the itinerary runs smoothly and is completed in full, guests are responsible for strictly adhering to the meeting time provided by the tour guide. If you are more than ten minutes late, the vehicle will depart without waiting;

10. When operationally convenient for the tour, we reserve the right to transfer guests from their original vehicle to another vehicle during the trip and assign a different tour guide and driver to provide service;

11. This is a group tour. Guests who wish to leave the tour early must notify the tour guide in advance and obtain their approval, and must sign an early departure agreement. Any uncompleted portion of the itinerary will be considered voluntarily forfeited by the guest, and no tour fee will be refunded;

12. If complimentary activities listed in the itinerary cannot be provided due to force majeure factors such as transportation or weather, or if a guest is unable to participate for personal reasons, no refund will be issued. Thank you for your understanding;

13. Under federal and New York State law, all passengers must wear seat belts while traveling in a vehicle to prevent accidents. Passengers are responsible for any liability or consequences arising from injuries caused by failure to wear a seat belt as required.

14. Under U.S. federal law, smoking is prohibited on vehicles during the tour, and smoking is also prohibited in most hotel rooms. Hotel cleaning staff are professionally trained, and security staff are trained to properly document evidence. If smoking is detected, a cleaning fee of at least US$250 per night will be charged. Guests are responsible for this fee; our company accepts no liability;

15. Pets and other animals are not permitted on any tour.