12 days

Winter Special • Iceland: A Song of Ice and Fire + Aurora Encounter in Finland: 12-Day Tour
Starting 22/11/2026
Group Tours
<Winter Special> Iceland Golden Circle + Blue Lagoon Hot Springs + Blue Ice Cave Adventure + Vatnajökull National Park + Diamond Beach + Glacier Lagoon + Black Sand Beach | Includes Swedish icebreaker • Finnish dog sledding • reindeer sleigh ride | Optional snowmobile • Norwegian king crab • optional glass igloo upgrade
Reykjavik - Golden Circle - Southern town - Seljalandsfoss - Southern town - Black Sand Beach - Jökulsárlón Glacier Lagoon - Southern town - Reykjavik - Blue Lagoon - Reykjavik-Helsinki-Kemi-Haparanda-Icebreaker-Rovaniemi-Saariselkä-Kirkenes-Ivalo-Rovaniemi
Upcoming departure dates: 2026-11-22, 2026-12-06, 2026-12-20, 2027-01-10
Day 1
Reykjavík
Download full itinerary PDFTour departure point
D1 Day 1 16:20 Keflavik International Airport, Iceland (Keflavik) Tour departure time: 16:20 Tour meeting point: Keflavík International Airport
D1 Day 1: Join the tour at the hotel (make your own way to the hotel) (Hotel) Tour meeting point: If you do not require airport pickup, please make your own way to the hotel! (Please refer to the tour joining notice for the hotel address)
Itinerary details
Welcome to Iceland. Your guide will meet you at Keflavík International Airport at 16:20 and take you to the hotel for check-in. (If the flight schedule is unsuitable, you may make your own way to the hotel to meet the group.)
Important notes
Please note: Iceland’s unique geographical location gives it spectacular and unusual scenery, but the weather can also change quickly. For your safety, experienced senior guides may adjust the itinerary at any time based on actual weather conditions. In severe weather, certain attractions may be cancelled to ensure your safety. Thank you for your understanding.
Travel tips
Winter Tips for Iceland What to Wear (warmth~rain protection~wind protection~lightweight) Iceland’s climate is quite different from what many people are used to. Its polar location means the weather can change quickly, and winter storms are common. In winter, wind and rain can cause temperatures to drop to just a few degrees below zero, so a down jacket is essential. When choosing clothes, prioritize warmth and make sure they are also windproof and waterproof. Iceland is windy in every season. Wear a hat and scarf to keep your head and neck warm, and be sure to bring gloves. Sunglasses or glasses can help protect your eyes from glare off the snow and from strong winds. Clothing recommendations: First layer: a lightweight, warm base-layer set (thermal top and bottoms); quick-drying ski wear is also a good choice; Layer 2: Fleece jacket and lightweight down inner layer; Layer 3: A down jacket, soft-shell or hard-shell waterproof and windproof jacket, or ski jacket will all work. Pay attention to layering so you can adjust easily. Bright colors look better in photos. Shoes: If possible, bring outdoor hiking shoes (mid- or high-cut). They provide effective warmth, rain protection, and traction, and protect your ankles. Swimwear: Swimwear is required at the Blue Lagoon hot springs. Some hotels have free public hot baths (similar to small hot springs), so be sure to bring some. Payment: You do not need to carry much cash. Apart from optional activities, 100 euros per person is sufficient. Credit cards: We recommend bringing one. Most local shops, restaurants, convenience stores, and public transportation, including taxis and public toilets, accept credit cards, so you may not need to carry Icelandic króna in cash.
Meals
Breakfast: at your own expense Lunch: at your own expense Dinner: at your own expense
Accommodation
Hotel in or around Reykjavik (breakfast included)
Day 2
Reykjavik - Golden Circle Day Tour - Southern Town
Tour departure point
Day 2: Perlan (Reykjavik) Tour meeting time: 10:00 Tour pickup location: Perlan
Itinerary details
After breakfast, depart from the hotel for an exploration of Iceland’s classic [Golden Circle]. Visit the [Historic Site of the Parliament] at the boundary between the North American and Eurasian tectonic plates. In the expansive Þingvellir National Park, you can stand on the geological divide between two continents and learn about the long history of one of the world’s earliest parliaments. At the active [Geysir Hot Spring Area], watch boiling water shoot skyward amid roaring sounds and experience the awe-inspiring power of nature. The majestic [Gullfoss] cascades from a height of 32 meters, its rushing waters refracting a brilliant rainbow in the sunshine; amid the mist, you’ll feel as if you’re in a fairytale. Overnight at a hotel in a town in southern Iceland. Depending on the weather, we will let you know about an aurora-viewing activity near the hotel.
Important notes
The aurora is a natural astronomical phenomenon that occurs unpredictably, generally late at night in high-latitude regions. It is highly weather-dependent, so its appearance cannot be guaranteed.
Meals
Breakfast: at the hotel Lunch: at your own expense Dinner: at your own expense
Accommodation
Standard Double Room at a Local Town Hotel (Breakfast Included)
Attraction details
Day 3
South Coast Town - South Coast scenery (Forest Waterfall, Pasture Waterfall) - Reynisfjara Black Sand Beach - South Coast Town
Itinerary details
After breakfast at the hotel, we’ll set off along Iceland’s spectacular southern coastline to visit two iconic waterfalls. The graceful Seljalandsfoss plunges from a 60-meter-high cliff, and you can walk behind the falls for a unique perspective. Next, we’ll visit the magnificent Skógafoss, where rushing water cascades from a height of 25 meters, often creating a brilliant rainbow in the sunshine. In the afternoon, we’ll arrive at the world-famous Reynisfjara Black Sand Beach. Basalt columns and powerful waves create a surreal landscape, while the black sand and white surf make a striking visual contrast. Tonight, stay at a hotel in a town in southern Iceland. Aurora-chasing activities near the hotel will be arranged depending on the weather.
Important notes
The aurora is a natural astronomical phenomenon that occurs unpredictably, generally late at night in high-latitude regions. It is highly weather-dependent, so its appearance cannot be guaranteed.
Meals
Breakfast: at the hotel Lunch: at your own expense Dinner: at your own expense
Accommodation
Standard Double Room at a Local Town Hotel (Breakfast Included)
Attraction details
Day 4
South Coast Town - Glacier Lagoon - South Coast Town
Itinerary details
After breakfast at the hotel, visit Vatnajökull National Park and explore Iceland’s famous glacial lagoon, Jökulsárlón Glacier Lagoon. Its waters are clear and deep blue, with huge icebergs of many different shapes floating on the surface. Then cross over to Diamond Beach, where crystal-clear ice fragments gleam like jewel-encrusted diamonds in the sunlight. Depending on the weather and available time, you can also join the optional Blue Ice Cave Adventure (available only from November through March; from May to October, this is replaced by a Glacier Lagoon Boat Tour). Depart from Jökulsárlón Glacier Lagoon by Super Jeep and travel to the edge of the glacier to explore Vatnajökull, one of Europe’s largest glaciers. Discover the mysterious blue world beneath the ancient ice cap and witness Iceland’s unique, dreamlike winter beauty. After the tour, return to your hotel in a town in Iceland. Blue ice caves are rare natural phenomena. They can only be seen when winter temperatures drop below zero and the water beneath the ice freezes. Different caves form in different locations each year. Depending on the conditions and safety considerations at the time, we will select one natural ice cave to visit during the tour. *The location for the Blue Ice Cave Adventure requires reconfirmation!
Meals
Breakfast: at the hotel Lunch: at your own expense Dinner: at your own expense
Accommodation
Standard Double Room at a Local Town Hotel (Breakfast Included)
Attraction details
Day 5
South Coast Town - Reykjavik City Tour - Blue Lagoon - Reykjavik
Itinerary details
After departing the hotel, we’ll take you to explore the charm of Reykjavík. Stroll around [Tjörnin Lake] and enjoy the Nordic scenery of swans gliding across the water, then visit [Austurvöllur Square] and [Perlan], as well as the uniquely designed [Hallgrímskirkja Church] and the modern architectural masterpiece [Harpa Concert Hall]. In the afternoon, head to [the Blue Lagoon] (optional, at your own expense) to enjoy the geothermal hot springs and relax in the milky-blue water. Afterward, return to the hotel. (Accommodation is usually at a hotel near Keflavík International Airport.) Please note: According to the Blue Lagoon’s official regulations, tour groups must enter through the group entrance, and entry times vary for each group. We hold a limited number of Comfort tickets for tour groups. When booking, you may select the additional option to have us book a group ticket for the Blue Lagoon; your guide will arrange entry according to the ticket time. If you book independently, you must contact customer service to confirm your entry time. We accept no responsibility if your independently booked ticket conflicts with the group’s entry time, preventing you from entering and resulting in an invalid ticket or other losses. Thank you for your understanding.
Important notes
Note: We have reserved a limited number of Blue Lagoon Comfort tickets (spa admission + towel use + one drink of your choice + one face mask). Please book in advance. Once confirmed, bookings cannot be refunded or changed. If the reserved tickets sell out, customer service will inform you and refund the ticket cost; you will then need to book your own tickets. We do not accept bookings on special holidays. Blue Lagoon prices are in Icelandic króna, and we convert them using a fixed exchange rate. If you have any concerns, please book directly. The booking is for Day 5 of the itinerary. [You must contact customer service to confirm the entry time before booking.] http://www.bluelagoon.com For details, please contact customer service.
Meals
Breakfast: at the hotel Lunch: at your own expense Dinner: at your own expense
Accommodation
Hotel in or around Reykjavik (breakfast included)
Attraction details
Day 6
Reykjavik - Helsinki (airfare not included)
Itinerary details
06:00 Hotel pickup and transfer to Keflavík International Airport in Iceland (if your flight time does not match our transfer schedule, please arrange your own transportation to the airport according to your flight time). Take your flight to Helsinki independently (airfare not included), then make your own way to the hotel and check in. The hotel for the evening of Day 5 is generally near Keflavík International Airport (usually within 12 km by car). Exceptions may occur; please refer to the hotel information in your tour confirmation.
Important notes
Please note: Iceland’s unique geographical location gives it spectacular and unusual scenery, and the weather can change quickly. For your safety, our experienced senior guides will adjust the itinerary as needed based on actual weather conditions. In extreme weather, certain attractions may be canceled to ensure your safety. Thank you for your understanding.
Meals
Breakfast: at the hotel Lunch: at your own expense Dinner: at your own expense
Accommodation
Four-star hotel in Helsinki
Day 7
Helsinki - Kemi - Haparanda (Kemi SnowCastle)
Itinerary details
Depart from Helsinki in the morning and make your own way to Helsinki railway station to take a VR Arctic train to Kemi (the Helsinki–Kemi train ticket is included). Upon arrival, meet your guide at the station and visit the SnowCastle Area Exhibition (included), which features two venues: the Gemstone Exhibition and SnowExperience365. The SnowCastle is a uniquely designed and spectacular structure, featuring an ice hotel, sauna, restaurant, bar, ice church and more. Suggested VR train schedule, Helsinki–Kemi: 08:24–15:30 (guests must travel to Kemi by train independently; the guide will meet you at Kemi Train Station.)
Meals
Breakfast: at the hotel Lunch: at own expense Dinner: at own expense
Accommodation
Four-star hotel in Haparanda or nearby
Attraction details
Day 8
Haparanda - Icebreaker - Rovaniemi (Arctic icebreaker experience)
Itinerary details
After breakfast, head to the Gulf of Bothnia, in the northern Baltic Sea, to board the Polar Explorer icebreaker (included) for an awe-inspiring 3-hour icebreaking experience. Change into a warm flotation suit (minimum height of 125 cm required to float) and float in the icy sea to experience the Arctic’s unique charm. Or try walking on the ice (only when ice conditions permit) and feel the ice tremble beneath your feet. Afterwards, drive to your hotel in Rovaniemi to rest.
Important notes
Please note: If the Polar Explorer Cruise icebreaker is sold out, it may be replaced with the Arctic Explorer Cruise, Sampo Cruise, or Atktis Cruise. The final arrangements will apply!
Meals
Breakfast: Hotel Lunch: At your own expense Dinner: At your own expense
Accommodation
4-star hotel in Rovaniemi
Attraction details
Day 9
Rovaniemi - Saariselkä (Santa Claus Village + Reindeer Sleigh)
Itinerary details
After breakfast at the hotel, visit the Arctic Museum in Rovaniemi (included). Its exhibition halls provide plenty of information about developments in the Arctic today, as well as exhibitions on the history, culture, and nature of Lapland. Stop for a photo at the former “World’s Northernmost McDonald’s.” Visit Santa Claus Village in Rovaniemi. You can take a photo with Santa Claus, cross the Arctic Circle, enjoy a meal, buy souvenirs, send postcards, and ride a reindeer sleigh (included)—the traditional mode of transport for Santa Claus. Then leave Santa Claus Village and head to your hotel in Saariselkä. *Due to high demand for winter rooms at the Northern Lights Village, payment is required in advance, but availability cannot be guaranteed. Confirmation of availability can only be provided after the booking is completed. If a room cannot be secured before departure, a refund will be arranged. Optional upgrade: Northern Lights Village Aurora Cabin or Polar Sky Suite Occupancy: 2 people (options available for 1–4 people) Winter rates: Periods: [14.11–19.12] & [08.01–04.02] & [21.02–24.03] One Aurora Cabin: €349/night for 1 person, €429/night for 2 people; 3rd/4th person: €199/person/night; children aged 4–14: €99.5/person/night One Polar Sky Suite: €559/night for 1–2 people; 3rd/4th person: €199/person/night; children aged 4–14: €99.5/person/night Holiday rates: Periods: [20.12–07.01] & [05.02–20.02] One Aurora Cabin: €379/night for 1 person, €499/night for 2 people; 3rd/4th person: €229/person/night; children aged 4–14: €114.5/person/night One Polar Sky Suite: €629/night for 1–2 people; 3rd/4th person: €229/person/night; children aged 4–14: €114.5/person/night Price includes: One night’s accommodation in the corresponding room type at Northern Lights Village, a Lapland specialty dinner that evening, and breakfast the following day. Price excludes: Other personal expenses, expenses listed above as not included, and transportation to and from the destination. Aurora Cabin description: The cabins are located beside natural hills and forests, where you can enjoy Lapland’s pristine snowy scenery. Restaurants, shops, and a spa in the town center are just 500 meters away, making them easy to visit in your free time. All cabins feature heated skylights, a minibar, kettle, hairdryer, private bathroom, and Wi-Fi. Polar Sky Suite Introduction: The Polar Sky Suite offers a holiday retreat overlooking Saariselkä, where you can enjoy the beautiful scenery. Located at the top of Kaunispää Fell, the suite has a partially glass roof for viewing the night sky, so you can admire the stars and Northern Lights from the comfort of your bed. From this elevated location, you can also enjoy spectacular views of Saariselkä village and the surrounding hills. Each suite has a private sauna, bathroom, and kitchen, with a spacious interior designed for relaxation. The Polar Sky Suite is 2 km from the resort’s main building/glass igloos. The resort provides a free shuttle between the main building and the Polar Sky Suite, making it easy to travel to the main building for meals and activities. Glass Igloo Cancellation Policy: For cancellations more than 121 days before check-in, a fee of 30% of the booking amount applies; For cancellations within 120 days before check-in, a fee of 50% of the booking amount applies; For cancellations within 60 days before check-in, a fee of 100% of the booking amount applies.
Meals
Breakfast: Hotel Lunch: At your own expense Dinner: At your own expense
Accommodation
4-star hotel in Saariselkä
Attraction details
Day 10
Saariselkä (Husky Sledding + optional Snowmobile)
Itinerary details
Today, head to a Lapland camp for a husky sledding experience, then enjoy an evening snowmobile ride in search of the Northern Lights. First, join the included [Husky Safari]. As the huskies dash along, wonderful snowy scenery unfolds before you. After a short break and dinner, take an optional evening [Northern Lights snowmobile tour], venturing into the dark forest in search of the aurora. Embrace nature and feel the power of the Arctic in the forest at night. Then return to your hotel in Saariselkä.
Meals
Breakfast: Hotel Lunch: At your own expense Dinner: At your own expense
Accommodation
4-star hotel in Saariselkä
Attraction details
Day 11
Saariselkä - Kirkenes (optional King Crab Safari with lunch)
Itinerary details
Guests joining the optional king crab tour with lunch will depart from Saariselkä in the morning and travel to Kirkenes, a prime destination for king crab fishing. Upon arrival at the camp, take a snowmobile-pulled sled along the frozen fjord to visit the ice hole where the crab traps are set, and enjoy a king crab lunch. After the activity, check in to your hotel in Kirkenes. *Guests not joining the optional king crab tour will continue to their hotel in Kirkenes after passing the king crab camp and have free time. Hotel check-in is usually available after 14:00.
Meals
Breakfast: Hotel Lunch: At your own expense Dinner: At your own expense
Accommodation
4-star hotel in Kirkenes
Attraction details
Day 12
Kirkenes - Ivalo - Rovaniemi
Itinerary details
After checking out in the morning, depart for drop-offs at Kirkenes Airport at around 09:30, Ivalo Airport at around 13:30, and Rovaniemi Railway Station at around 18:30. (The actual drop-off times and locations are subject to the guide’s itinerary.)
Important notes
Note: All times shown on this webpage are for reference only. Actual arrival times may be delayed due to circumstances beyond our control, such as weather, traffic congestion, traffic accidents, festivals or sporting events, civil unrest, or strikes. We appreciate your understanding. If you have onward travel plans involving other transportation to another city, we strongly recommend allowing at least 3 hours of extra time to avoid inconvenience caused by delays. Our company accepts no responsibility for losses arising from travel arrangements you make yourself without allowing sufficient extra time. Thank you for your understanding.
Meals
Breakfast: Hotel Lunch: At your own expense Dinner: At your own expense
Accommodation
None
Pricing Information
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Included
1. Hotel: Twin room at a local hotel (due to local conditions, accommodation in Iceland is not guaranteed to be 3-star throughout; all hotels in Finland are 4-star);
2. Transportation: tour bus or business-class van (Note: vehicle arranged according to the number of participants);
3. Tour leader and driver: Dedicated coach driver plus Chinese-speaking guide, or a Chinese-speaking driver-guide throughout the tour (Note: For vehicles with 9 seats or fewer, a Chinese-speaking driver-guide will be provided);
4. Meals: Breakfast at the hotel.
5. Baggage: 1 piece of checked luggage weighing 23 kg and 1 piece of carry-on baggage;
6. Train: Upgrade your reserved seat on the Helsinki–Kemi VR train to an Ekstra Relaxed seat;
7. Attractions and activities: Snow Castle area exhibition, icebreaker, Polar Museum, 500 m reindeer sleigh ride, 5 km dog sledding;
Not included
1. Admission tickets for attractions listed in the itinerary;
2. Driver and tour guide tips (if the tour is led by a driver-guide, tips are required for both the driver and the guide);
3. Lunch and dinner: Your guide will make recommendations; participation is optional;
4. Personal travel insurance: Please be sure to purchase insurance for your outbound trip to protect your interests in the event of a personal accident, such as illness or loss of belongings;
5. Financial losses and liability arising from delays or itinerary changes caused by force majeure, such as weather or strikes, or by breakdowns of aircraft, vehicles, ships, or other means of transportation;
6. Personal expenses such as hotel telephone, fax, laundry and ironing, pay TV, hairdressing, tobacco and alcohol, drinks, and baggage handling; other local service fees not specified (visas, airfare, travel insurance, etc.);
7. Single-room supplement;
8. All personal expenses and any expenses not mentioned as included;
9. Airfare: International flights and the Reykjavik–Helsinki flight;
Other notes
1. Child discount: Children under 6 years old who do not require a bed and share a double room with 2 parents are eligible for a 20% discount. When one adult travels with one child, the child pays the same price as the adult;
2. The guide does not provide commentary inside attractions. At some attractions, you may need to pay for commentary by a licensed local guide, as arranged by the guide on site;
3. Single-room supplement for the Iceland portion: If you are concerned that a roommate may affect your rest, we recommend purchasing a single-room supplement in advance. If you need to share a room during the Iceland portion, please contact customer service for details.
4. Single-room supplement for the Finland portion: Room sharing is not guaranteed, so solo travelers must pay the single-room supplement. If a roommate is available 7 days before departure, the supplement will be refunded.
Please note: Under Blue Lagoon’s official rules, groups must enter the attraction through the group entrance, and the timing for each group varies. We hold a limited number of Comfort group tickets. When signing up, you may select the add-on option “Book Blue Lagoon group hot spring tickets for me”; your guide will then arrange entry according to the group ticket time. If you book the tickets yourself, you must contact customer service to confirm your entry time. We accept no responsibility if tickets become invalid or you incur any losses because your self-booked Blue Lagoon ticket time conflicts with the group’s entry time and you are unable to enter. Thank you for your understanding.
Important notice!
1) Children under 4 are not recommended to participate in snow activities!
2) Snow and ice activities can pose a risk to life and safety, so please take this seriously!!! Warm clothing is provided for snowmobiling, king crab fishing, and icebreaker floating. For all other snow activities (reindeer or husky sledding), please rent professional warm clothing yourself (overalls, mittens, boots, etc.; estimated cost: €5–10 per item per day). If you are not wearing sufficiently warm, waterproof, and cold-weather clothing and footwear, our guide has the right to refuse your participation in snow activities on site to protect your safety, with no refund!
Optional activities
Optional Excursions Information
Mandatory Fees
Iceland city tax
15 €
Attraction tickets
Soak in hot springs at Blue Lake
Adult €110
Children aged 2–11: €15
Note: The tickets we reserve are Comfort packages (hot spring access + towel use + any one drink + one face mask). Quantities are limited, so please book in advance. Once confirmed, tickets cannot be refunded or changed. Blue Lagoon prices are in Icelandic króna; we convert them using a fixed exchange rate. If you have any concerns, you may book directly yourself. For booking times, see the itinerary on the official website. 【Please contact customer service to confirm your entry time before booking】http://www.bluelagoon.com
Blue Ice Cave Adventure (2–3 hours, minimum age: 6 years; helmet and crampons included / licensed English-speaking guide) Blue Ice Cave visits are available only from November through March of the following year.
155 €
Pearl Tower Combo Ticket
Online booking:
ISK 6,890/adult
4,890 ISK/child (ages 5–12)
Free / Infants (ages 0–5)
Booking link: https://perlan.is/buy-tickets
Purchase on site:
7,290 ISK/adult
5,290 ISK/child (ages 5–12)
Free / Infants (ages 0–5)
Other Information
King Crab Safari with Lunch (3 hours)
€240 / adult
€120/child (ages 4–12)
**Includes transfers, a sleigh ride to the ice fishing hole for king crab, a king crab lunch, and thermal gear (Jumpsuit, Helmet, Boots, Mittens & Balaclava)
Northern lights chase by snowmobile (3 hours)
€169/adult driver (≥18 years old and holding a driver’s license **a photo or photocopy of a domestic or international car or motorcycle license is acceptable, in Chinese or English)
€169/child passenger (≥13 years old and ≥140 cm tall)
€84.50 / child, sleigh ride (under 13 years old or under 140 cm tall)
**The above price is for 2 people sharing one snowmobile and taking turns driving. For single-driver use throughout, the price is €228/person. Includes hot drinks and snacks, and thermal gear (Overalls, Boots & Mittens)
Driver and guide tips
Minimum total tips for the driver and guide for the entire tour
Days 1–6 Iceland portion: €60
Days 7–12 Finland portion: €72
The above prices are for reference only. Any price adjustments will be subject to the prices announced at the time.
Please cooperate with and follow the guide’s itinerary for optional excursions; the guide’s itinerary will take priority.
Booking information
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Changes and cancellation policy
1. Cancel the tour
More than 31 days before departure (including the 31st day), we charge 5% of the amount due on the booking order;
15–30 days before departure (including the 30th day): the company charges 20% of the amount payable on the booking order;
8–14 days before departure (including the 14th day), we charge 50% of the amount due on the booking order;
Within 7 days before departure (including the 7th day), once all vehicle and hotel reservations have been confirmed, the tour fees you have paid are non-refundable;
*If you cancel after changing your booking: If you cancel your trip after changing the itinerary, the cancellation terms will be calculated based on the departure date of the original itinerary.
2. Change of date or tour (this policy applies only to switching between multi-day tour itineraries)
More than 31 days before departure (including the 31st day): no change fee is charged;
15–30 days before departure (including the 30th day): the company charges a change fee equal to 10% of the amount payable on the booking order;
8–14 days before departure (including the 14th day), we charge a change fee of 30% of the amount due on the booking order;
0–7 days before departure (including the 7th day): all transport and hotel bookings have been confirmed, changes are not permitted, and the company will not refund any travel fees you have paid;
*If you change your booking again after a previous change: A 5% fee applies to the second change if it is made at least 31 days before departure (including the 31st day).
*Receivables include the basic tour fee and additional accommodation charges.
[Other]:
Without cancelling your tour, you may cancel or amend an extra hotel stay free of charge up to 7 days before departure. Within 7 days of departure, extra hotel stays cannot be cancelled or amended. If you add a hotel stay while on the tour, a €5 per-person service fee applies (nearby hotels may increase their prices). Train ticket numbers are generally sent 3–5 days in advance. Tickets cannot be cancelled or changed within 48 hours of departure, whether or not they have been collected. Please contact us at least 3 days in advance. If the tickets have not yet been issued, they can be cancelled or changed. Once issued, changes incur a €5 service fee and refunds incur a €10 service fee. After tickets have been collected, they cannot be cancelled or changed, and we regret that we cannot refund the train ticket fees you have paid. Discounted tours are non-refundable and cannot be changed.
[Note]:
1) If a tour member is unable to join the tour on time due to special circumstances, they may reschedule to a future tour. The rescheduling terms are as stated above.
2) If a group member leaves the tour unexpectedly or does not participate in any group activities during the trip (such as meals or sightseeing), they must complete and sign the Mid-Tour Withdrawal Declaration provided by our company. Fees paid are non-refundable.
3) All of the above must be confirmed in writing; otherwise, they will be deemed automatically forfeited, and the company accepts no responsibility.
Tour Information
To protect your interests to the greatest extent possible, please carefully read our Registration Information and Liability Details. This document contains important notices from our company to members of overseas tour groups and, together with our Safety Information and Other Precautions for Overseas Travel, forms part of the travel contract. Our company reserves the right to interpret all content on this website.
(I) Registration Process and Important Notes
If you book through this website, please carefully read all the terms published on our company website, in the order confirmation, and in the tour information notice. By submitting your order, you confirm that you have read and fully agree to the terms published by our company. If any tour participant violates the rules set out in these terms, they shall bear all resulting consequences.
1. When registering, please fill out the booking form on our website first. Carefully complete and check all the information you provide, including names, gender, ID or passport numbers, contact details, required room type, and pickup and drop-off points. Our company accepts no responsibility for any losses resulting from incorrect information entered by the customer. After your submission is successful, we will send you an order confirmation. As seats on tour buses are limited, we will give priority to arranging your tour departure based on when payment is received. The vehicle will be assigned according to the size of the group, with one seat guaranteed per person. Once you have checked that all details are correct, please arrange payment within the order’s validity period. If the tour fee is not paid in full by the deadline, your booking will be treated as automatically cancelled. We reserve the right to cancel your order without further notice.
2. Once the group confirms that the tour will operate, members must pay 100% of the tour fee within the order’s payment deadline. As coach seats and hotel rooms are limited and hotel bookings are often subject to time limits, members who book within five working days before departure should promptly complete payment. Otherwise, our agency reserves the right, depending on the circumstances, to hold or cancel such orders without first obtaining the applicant’s consent. The payer is responsible for any fees incurred when paying the tour fee, regardless of the payment method. After payment, please send proof of payment (the transaction slip for a bank-counter transfer or a screenshot showing a successful online transfer) to our company by email or fax. Be sure to include the relevant order number on the proof; otherwise, our finance department cannot match the payment to the order. If, because payment was made late, the tour fee has still not reached us two days before the end of the tour, our agency may require the member to provide the tour fee in cash as a deposit to the tour guide. If we subsequently verify that this resulted in a duplicate payment, our company will promptly refund the overpaid amount.
3. Once our company confirms receipt of your payment, we will confirm your place on the tour. Three days before departure, you will receive a tour confirmation notice at the email address provided when booking. It will include information for reference, such as the guide, itinerary, and pickup and drop-off points. Due to network delays or spam-filter settings, you may not receive the notice three days before departure. If this happens, please contact the relevant staff member for assistance.
4. We arrange room-sharing by default with travelers of the same gender. When arranging hotel room types according to travelers’ requests at the time of booking, if there is an odd number of travelers or a solo traveler (such as 3, 5, or 7 people), we will arrange room-sharing as appropriate. Travelers who do not wish to share a room may pay an additional single-room supplement. In special circumstances, such as during peak travel season, room types may change because certain hotels have limited room availability or for other reasons beyond our control; travelers must cooperate with our arrangements. If the room arrangement at the hotel does not meet a traveler’s requirements because they entered the wrong gender or room preference when booking, we will coordinate and make arrangements based on room availability on the day of check-in. Any additional costs incurred will be borne by the traveler.
Please note: Although the company arranges shared rooms for travelers who do not know each other, the company is not responsible for the conduct or behavior of the other group members. In the event of any differences in habits or disputes, neither the company nor the guide is responsible for resolving or intervening in the matter.
5. If a traveler needs to leave the tour early due to special circumstances, they must notify us when booking or before joining the tour and sign an “Early Tour Departure Declaration.” For each night of accommodation missed after leaving early, €30 will be deducted (or €50 per night if a single room was booked for the entire tour). If no hotel nights are missed, no reduction will be made to the tour price. If a traveler requests to leave the tour early while the tour is in progress, they must notify the guide and sign an “Early Tour Departure Declaration”; fees already paid are non-refundable. Travelers must provide truthful information about their health, identity, and other relevant matters when booking and during the tour, complete the relevant forms accurately, and fulfill all legal requirements. Travelers are responsible for any expenses and losses arising from personal reasons, such as feeling unwell during the trip. Travelers with a history of serious illness, terminal illness, or infectious disease must disclose this truthfully when booking. In view of a traveler’s health or other circumstances, we reserve the right to decide whether to accept their booking.
6. Travelers aged 70 or over who sign up for a tour must be accompanied by a family member and complete the “Tour Participation Declaration.” If they insist on signing up without a family member, our company reserves the right to refuse their booking, depending on the circumstances. Travelers shall be responsible for all consequences arising during the trip from their own actions.
7. Pregnant travelers must disclose their pregnancy when booking. As a general rule, participation is not recommended for those more than 24 weeks pregnant. Those who insist on joining must be accompanied by a family member and complete a Liability Waiver, but our company reserves the right to refuse participation depending on the circumstances. Those less than 24 weeks pregnant who insist on joining must also be accompanied by a family member and complete a Participation Declaration, but our company reserves the right to refuse participation depending on the circumstances. Travelers are responsible for all consequences arising from their own actions during the trip.
8. Minors joining the tour must be accompanied by at least one adult who fulfills their duty of supervision and is responsible for the minor’s safety. The group member is responsible for all consequences during the trip resulting from the minor’s own actions or the accompanying adult’s failure to supervise them properly.
9. Travelers must verify that all information provided for joining the tour is accurate, especially personal identification details and contact phone numbers. Travelers are responsible for any consequences resulting from inaccurate information they provide (for example, being unable to cross a border because a personal travel document has expired or the visa type does not meet the destination country's entry requirements, or tour staff and other relevant personnel being unable to contact a traveler because the mobile phone number provided is incorrect). Any resulting costs or losses, including return travel, transportation, and trip expenses, must be borne by the traveler.
10. Applicants are advised not to book any flights or other tickets related to the tour itinerary before their tour participation is confirmed. If an applicant books flights or other tickets related to the itinerary at their own discretion but is ultimately unable to join the tour, they shall bear all resulting losses.
11. The travel agency may terminate the contract if a tour member falls under any of the following circumstances (unless otherwise provided by relevant laws or administrative regulations): (1) The member has a communicable disease or other illness that may endanger the health and safety of other tour members; (2) The member carries items that endanger public safety and refuses to hand them over to the relevant authorities; (3) The member engages in illegal activities or activities that violate public morals; (4) The member engages in activities that seriously affect the rights and interests of other Party A members, and refuses to heed warnings or cannot be stopped; (5) Other circumstances stipulated by law that affect the performance of the contract. If the travel agency terminates the contract for any of the above reasons, it shall notify the tour member in writing or by other means and may deduct necessary expenses at its discretion before refunding the balance to the tour member.
(II) Tour Fees
1. Included in the price:
1) Luxury air-conditioned tour coach or other transportation specified in the itinerary
(Note: We will arrange vehicles based on the size of the tour group and guarantee one seat per person. Luggage requirements: Each person may bring one personal item and one piece of luggage to be stowed on the vehicle when joining the tour (the sum of its length, width, and height must not exceed 158 cm, and its weight must not exceed 23 kg).
2) Accommodation in European star-rated hotels, with breakfast at the hotel. (Note: Day tours do not include hotel accommodation.)
3) An experienced Chinese-speaking tour leader accompanies the group and leads sightseeing tours.
2. Exclusions:
1) Driver, tour guide, and other gratuities.
2) The cost of all meals during the trip.
3) Expenses incurred during free time.
4) Admission tickets, boat tickets, and bridge tolls for the optional excursions listed in the itinerary.
5) Any personal expenses incurred by tour members during the trip, such as non-complimentary meals on transportation, excess baggage fees; laundry, telephone, telegram, drinks and alcoholic beverages during the stay; hotel costs for extended stays; personal medical expenses; and fees and rewards for recovering lost personal belongings.
6) Costs of all types of medical insurance, personal accident insurance, and baggage insurance.
7) Additional expenses incurred due to force majeure or circumstances beyond the Company’s control, including weather, traffic delays, strikes, vehicle or transport equipment breakdowns, and personal issues.
8) All expenses incurred after leaving the group.
9) Other items not included in the “What’s Included” section above.
Our company reserves the right of final interpretation for any other fees not specified above.
3. Discounts on our own products and their terms of use
1) Children under 6 receive a 35% discount when booking a regular tour! Children under 6 receive a 20% discount when booking a premium small-group tour! *Note: Children do not occupy a bed. Please contact us if you require a bed. If one adult travels with a child, the child pays the full fare.
2) Only one coupon may be used per order.
3) Travel Credit can be combined with other offers; all other offers cannot be used together. If multiple offers apply, only the highest-value offer will be applied; offers cannot be stacked.
4) Free room-sharing service for our own products: Solo travelers may opt to share a room. We will arrange room-sharing with another traveler of the same gender. Whether or not we are able to arrange a roommate, we will not charge guests a single-room supplement. Note: For bookings made within 5 days of departure, we reserve the right to charge a single-room supplement for the entire trip, depending on the circumstances. The free room-sharing service does not apply to accommodation before or after the tour.
(III) Tour Member Responsibilities
1. Tour participants must not engage in illegal activities during the trip.
2. When exercising their rights, group members must not harm the interests of the state, society or the collective, or the lawful rights and interests of others.
3. Observe public order and respect social etiquette. Tour members should respect the dignity of tourism service staff, show mutual respect and assist one another, and respect local ethnic customs and traditions. Do not deface landscapes or buildings, spit, litter, or engage in other uncivilized behavior.
4. Make an effort to learn what you need to know for your trip and strengthen your awareness of personal safety. Tour members may choose and purchase personal accident travel insurance and other insurance at their own discretion. During the trip, keep your luggage and belongings safe, and carry valuables with you or take other protective measures.
5. When traveling, pay attention to the local weather and take care to keep children safe.
6. If a traveler voluntarily takes part in hazardous activities included in a regular tour itinerary, such as rock climbing, mountaineering, rafting, scuba diving, or bungee jumping, which may cause personal injury, the traveler shall be solely responsible for any resulting disputes, property loss, or personal injury, and our company shall bear no liability.
(IV) Liability
1. Our company reserves the right, where necessary, to change accommodation, the itinerary, places of interest, and tour departure dates depending on the circumstances.
2. If there are not enough participants, or changes occur beyond our control, such as problems with a ship or flight, we reserve the right to change or cancel the itinerary. If a tour is cancelled, we will refund all fees paid by participants or recommend a similar alternative product. We are not liable for cancelling any itinerary.
3. In the event of social unrest, terrorist activities, a major infectious disease outbreak, natural disasters, acts of God, riots, murder, rebellion, war, or other disasters beyond our control that could seriously endanger the personal safety of group members, as well as unforeseen circumstances such as weather, traffic, or strikes, we reserve the right to cancel or replace any tour activity before or after departure, and to shorten or extend the itinerary, provided that group members are notified in advance. We accept no liability for any resulting additional expenses or losses, and group members may not object or withdraw on these grounds.
4. As public security conditions vary from country to country, tour members should take care of their personal and traffic safety and keep their belongings and luggage secure. If anything is lost or damaged during the trip due to loss, theft, robbery, or other causes, notify the tour leader and report it to the police promptly. Our company accepts no legal liability.
5. Tour members must carry a valid passport, visa pages, residence permit, and other required documents at all times. If a member has to leave the tour midway because of an issue with their documents or passport, they are responsible for the consequences, and the remaining tour fee will not be refunded. If this affects the other tour members’ itinerary, the member must bear the corresponding compensation liability.
6. If a traveler suffers personal injury or death, or loss of property, as a result of an accident during the itinerary (such as an accident while taking part in entertainment or recreational activities, illness, death, or a fall or injury resulting from personal activities, or the traveler’s violation of the provisions or notices set out in our company’s terms), the traveler shall bear all related liability and costs. Our company accepts no responsibility for such injury, death, or loss of property. The traveler shall compensate our company for any losses caused as a result.
7. If a group member deliberately fails to follow the rules or disrupts the normal activities or interests of the group, our tour leader has the right to cancel their participation. Fees paid will not be refunded, and we accept no responsibility for anything the member does after leaving the group.
8. All times shown in the itinerary are for reference only. Actual arrival times may be delayed due to various circumstances beyond our control, such as weather, traffic congestion, traffic accidents, festivals and sporting events, riots, or strikes. We appreciate your understanding. If you have onward travel plans requiring you to take another form of transportation to another city, we strongly recommend allowing at least 3 hours of buffer time to avoid inconvenience caused by itinerary delays. Our company accepts no responsibility for any losses resulting from independently arranged travel plans when travelers have not allowed sufficient buffer time.
(V) Overseas Travel Safety Information and Other Important Notes
I. Helpful Information
1. Some attractions in Europe offer student discounts. Students are advised to bring their student cards.
2. Plug standards vary across European countries (for example, plugs in Italy and Switzerland differ from those used in Germany). Please bring the appropriate plug adapters if needed.
3. For safety reasons, European coach operators require all children, regardless of age, to occupy a seat. As most coaches do not provide child safety seats, parents bringing children under 3 years old may bring their own. However, each child safety seat occupies one coach seat, and we cannot guarantee that every seat brought along will be suitable for the tour coach. Please note this.
2. Safety Information
Clothing
1. The weather in Europe is changeable. Please be sure to bring rain gear and a warmer jacket.
2. Please take good care of your belongings and luggage. We accept no responsibility for loss or theft.
3. Clearly write your name and contact details on your luggage for identification and to make it easier to return if it is found after being lost. If your luggage is lost, notify the relevant parties (such as the hotel or airline) and report it to the police as soon as possible. If it cannot ultimately be recovered, keep the police report to make a claim with the relevant party or your insurance company (if you have insurance).
Food
1. Hotel breakfast: Europeans tend to have simple breakfasts. Hotel breakfasts usually consist only of bread, coffee, tea, juice, etc. The hotels arranged by our agency all include a buffet breakfast;
2. Bring bottled water and dry food such as snacks with you in case of emergencies, especially for elderly people and children.
3. Do not drink unclean water or eat unhygienic food or food that smells unusual or has spoiled.
4. Do not accept or consume cigarettes, food, or drinks offered by strangers.
5. To help prevent illness caused by unfamiliar food or surroundings, bring any regular or commonly used medication. Travelers with chronic illnesses should carry their medical records in case they are needed. Never take medication provided by someone else without careful consideration.
6. We do not provide or arrange alcohol. Group members who drink should strictly control their alcohol consumption during the trip. Anyone who causes a disturbance through excessive drinking, disrupts public order, infringes on others’ rights, or causes financial loss to a third party is solely responsible for the consequences.
Accommodation
1. Hotel facilities:
① European cities are relatively small, and centrally located hotels are very limited in number and size. Their facilities may be relatively old, and they may not be up to the standard of comparable hotels in China.
② Hotels in Europe do not provide toothbrushes, toothpaste, or slippers. Please bring your own daily essentials.
③ Check that all the items provided in your hotel room are present and undamaged. If anything is missing or damaged, report it immediately to hotel staff or your tour guide.
④ For various reasons, including environmental considerations, the historic nature of the buildings, and Europe’s relatively cool climate, many hotels do not have air conditioning.
⑤ Italian hotels are relatively old, and generally provide blankets. Blankets are usually kept in the wardrobe in the room. If there isn’t one, please contact the front desk to request one.
⑥ Guests may bring a small travel hair dryer if needed.
⑦ A German-style double bed is usually one large bed with two sets of bedding. Whether travelers prefer one large bed or two single beds, this bed arrangement is common in most parts of Europe.
2. Hotel meals:
① European hotel rooms do not provide hot drinking water.
② Please cherish food. Do not waste it or take it away.
③ Breakfast times vary from hotel to hotel in Europe. Be sure to go to the restaurant early, at the time specified by the hotel, to avoid arriving late for personal reasons and finding that there is not enough food available.
④ Hotel dining differs somewhat from China. Breakfast is fairly simple (German breakfasts are more substantial, while Italian breakfasts are the simplest, consisting only of bread and coffee). Lunch and dinner may also be less plentiful, and their quantity and quality differ considerably from what you are used to at home.
3. Hotel safety tips for your stay:
① Please safeguard your valuables. Do not leave them in your hotel room, and avoid carrying large amounts of cash or expensive watches or jewelry. Keep your travel documents and belongings secure, and carry a copy of your travel documents and credit cards in case you need them as proof when reporting a loss. The company accepts no responsibility for items that are lost or stolen. ② Please do not smoke in hotel rooms. Any hotel fines resulting from smoking will be paid by the person responsible.
③ After checking into the hotel, review the hotel’s safety information. Check whether the room windows can be opened and where the fire-fighting equipment is located. Familiarize yourself with the hotel’s emergency exits, safety stairways, and evacuation routes.
④ Do not casually tell strangers which hotel or room you are staying in. Do not let strangers or people claiming to be hotel maintenance staff enter your room. Lock the door whenever you leave or enter, and before going to sleep check that the door and windows are closed and the security lock is engaged. Keep your belongings close by; do not leave them near the window or on the floor.
⑤ If you need to go out after checking into the hotel, please inform your tour guide and pick up a hotel business card at the front desk. It shows the hotel’s address and phone number; if you get lost, you can ask for help using the address on the card.
Yes
1. Boarding and alighting:
① All tour participants must gather on time and depart promptly. Please arrive at the pickup point 15 minutes early. Our tour bus will not wait. Anyone who fails to meet at the agreed time and place, or join the tour en route, will be considered to have forfeited their place, and no refund will be given.
② The boarding and disembarking times shown on the website are estimates. The company’s confirmation will determine the exact pickup and drop-off locations. (If traffic or other exceptional circumstances prevent our coach from arriving at the pickup point on time, or the time changes at short notice, we will notify you promptly. Please wait patiently.)
③ Coaches come in three types: large coaches, minibuses, and 9-seat minibuses. Large coaches generally have dedicated luggage compartments, while minibuses and 9-seat minibuses have relatively limited luggage space. As coach luggage-compartment space is limited, we recommend bringing as little luggage as possible. We will arrange vehicles based on the final group size, ensuring one seat per person.
④ To avoid overcrowding near attractions, coach parking areas in most European cities are located some distance away, and drivers are not allowed to park wherever they wish. Violations can result in hefty fines, so the drop-off and pick-up points may be some distance from the attractions. We appreciate your understanding.
2. Safety tips for coach travel:
① Smoking is prohibited in the vehicle.
② Please do not bring prohibited items.
③ Do not handle any items in the vehicle unnecessarily, to avoid causing damage.
④ While the coach is temporarily parked, follow your tour guide’s instructions and do not wander away.
⑤ When getting off the tour bus to sightsee, dine, or shop, please make sure the bus windows are closed and take your valuables with you. The travel agency accepts no responsibility for items that are lost or stolen.
⑥ Because the journey is long and the vehicles are heavily used along the way, if a vehicle breaks down and disrupts the itinerary, the travel agency will promptly take remedial action. Please cooperate.
III. Other Important Information and Precautions
1. Please comply with local laws and regulations.
2. Please be sure to carry the relevant documents and a valid passport with you.
3. When participating in group activities, follow the tour leader's/guide's instructions and avoid leaving the group for your safety.
4. Before taking part in any high-risk activity, assess your health and abilities, and follow the relevant safety instructions, such as wearing a life jacket, fastening a seat belt, and wearing suitable or required clothing. Tour members are strongly advised not to take part in these activities during free time on the trip. If you choose to take part, you do so at your own risk.
5. Do not take part in entertainment activities suspected of being illegal.
6. Pay attention to and observe all warnings, such as not wandering around or feeding the animals in a wildlife park.
7. When visiting areas with poor public security, be especially vigilant and avoid going out alone.
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